דרושים Senior Technical Writer - Unit ב-Palo Alto ב-Australia, Sydney

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Lead Consultant for Cortex XSIAM, you will be at the forefront of guiding our customers through complex SIEM transformations and security operations enhancements. Your role goes beyond technical implementation — you will serve as a strategic advisor, helping enterprise customers design, plan, and execute an XSIAM deployment that aligns with their broader security objectives.

You will lead customer engagements from discovery through to operational handover, ensuring each phase is grounded in best practices for SIEM migration, log ingestion, detection engineering, and SOC automation. Acting as both a thought leader and a hands-on practitioner, you will bridge the gap between business outcomes and technical execution, influencing stakeholders and mentoring technical teams to deliver a world-class security operations capability.

Your Impact

• Lead XSIAM deployments and migrations, ensuring seamless onboarding of log sources and alignment with customer-specific requirements and security objectives.

• Develop and oversee comprehensive detection strategies, leveraging threat intelligence and industry best practices to strengthen customers’ defenses.

• Act as a trusted advisor to executive and SOC leadership, translating security goals into actionable implementation roadmaps.

• Drive operational efficiency through automation, reducing mean time to respond (MTTR) and enabling SOC analysts to focus on higher-value investigations.

• Facilitate collaboration across internal teams, customer stakeholders, and partners to ensure alignment and adoption of the XSIAM platform.

• Provide expert guidance in SIEM architecture, correlation rule design, and performance optimization to maximize value from the platform.

• Mentor customer technical teams, transferring knowledge and building long-term operational capability within the organization.

• Deliver clear and concise technical documentation, strategic recommendations, and progress reports that support decision-making and program success.

• Represent Professional Services as a subject matter expert in XSIAM, SIEM migrations, and SOC modernization initiatives.

Your Experience

• Exceptional written and verbal communication and presentation skills, for both internal and external interactions.

• 10+ years of experience with Security Operations Centers (SOC) tooling and processes.

• 6+ years of hands-on experience in deploying and integrating SIEM solutions and migrating SIEM solutions from different vendors within enterprise to large enterprise-level environments.

• Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms.

• Ability to conceive and develop detection use cases in SIEM systems to enable effective alerting.

• Proficiency in implementing and integrating automation solutions to enhance SOC efficiency, thereby minimizing MTTR and optimizing operational effectiveness.

• ​​Demonstrated expertise in threat intelligence management, including the ability to analyze and leverage threat intelligence feeds to proactively identify, assess, and mitigate potential security threats within the organization's environment.

• Familiarity with a range of Endpoint security solutions such as anti malware, EDR, XDR.

• Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators.

• Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains.

• Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations or best practices that align with their goals or expected outcomes.

• Proficient in comprehending and creating technical design documentation and and or architecture.

• Proven track record in effectively leading technical teams, managing resources, and overseeing projects within a dynamic cybersecurity environment, ensuring alignment with strategic objectives, timely delivery of milestones, and efficient utilization of resources.

• Skilled in facilitating collaboration among diverse stakeholders, including technical teams, management, and external partners, to drive informed decision-making processes that align with organizational objectives and foster innovation in cybersecurity strategies.

• Relevant bachelor's degree or equivalent military experience or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Review investigative and expert reports on behalf of the firm to ensure that the appropriate information is included and that reports meet the group’s standards for quality and adhere to the brand and style guidelines
• Create new documentation and ensure its continued maintenance, including Unit 42 Standard Operating Procedures (“SOPs”), process flows, client reports, executive-level briefings, whitepapers, training plans, and other relevant documents
• Administer, evaluate, edit, and provide proposals and support of documentation processes necessary to ensure a best-in-class documentation repository consistent with the Unit 42 mission
• Collaborate and work closely with consultants, subject matter experts, and other internal stakeholders to create and maintain the highest-quality documentation
• Develop and disseminate training materials for enhancing the quality of consultant report writing and increasing awareness of and compliance with report review processes
• Maintaining existing and future report templates
• Develop, edit, and manage the content for Unit 42 proposals and Request for Proposal (RFP) responses in partnership with Unit 42 subject matter experts
• Ensure that all proposal materials are well-structured, persuasive, and compliant with client requirements and Palo Alto Networks and Unit 42 standards

Your Experience

• Bachelor’s degree in English, Communications, or related field or equivalent military experience required
• 4+ years of experience with Cybersecurity communications language and subject matter is desired or other relevant technical writing experience
• Proven experience in working in a fast-paced, agile environment with ability to meet tight deadlines; thrives in a dynamic, fast-paced security firm environment
• Ability to convert unstructured information into structured documents in a clear and concise manner including proper layout, style, grammar, etc.
• Ability to be a creative and proactive strategic thinker while engaged in a fast-paced environment
• Strong autonomy, project prioritization, problem-solving, and stakeholder communication skills, demonstrated through written and verbal communication
• Proficient in preparing and interpreting flowcharts, and schedules and creating detailed processes
• Excellent communication and organizational skills, including multitasking and time management
• Proficient in Microsoft Office, Google Suite, and Adobe Acrobat
• Background in management consulting or professional services preferred

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.