דרושים Senior Front-end Developer Angular Aws ב-Nice ב-United States, Sandy

NICE is looking for an exceptional Senior AI Solutions Architect to join our team. As a Senior AI Solutions Architect, you will help design features for our contact center solutions that use generative AI. You will work with a globally distributed team to explore and create solutions to industry problems using state-of-the-art large language models and other AI techniques. You bring to this team environment several years’ experience in software development, generative AI, and the curiosity and grit to see a project through to delivery.

• Meet with internal stakeholders, including Product Management, to understand product requirements.
• Define design and architecture to support product features based on generative AI.
• Communicate design to Product Management, development teams, and other stakeholders.
• Compare design approaches based on factors such as cost, response quality, and latency.
• Collaborate with management to improve development processes, including testing standards.
• Help diagnose and resolve escalated production issues with AI-based features.
• Meet with globally remote implementation teams, sometimes outside US business hours.
• Review and suggest improvements to designs of AI-based features from other teams.
• Build and optimize application prototypes that leverage generative AI.
• Stay informed of the latest advancements in AI application development and tools.

• Minimum of 1 year of experience working with generative AI applications.
• Minimum of 3 years of experience working in production software development.
• Minimum of 3 years of experience working with AWS resources.
• Excellent proficiency in Python programming.
• Ability to develop and maintain good working relationships with cross-functional teams.
• Ability to clearly communicate and present to internal and external stakeholders.

• Experience with Python and at least one web app framework for prototyping, e.g., Streamlit or Flask.
• Experience with data science or machine learning beyond generative AI.
• Experience working on international, globe-spanning teams.

As a Sr. Software Engineer, a Typical Day Might Include the Following:

• Work as a member of an agile team to enhance and improve software.
• Design and present projects to improve current process and overall platform.
• Code and test projects.
• Create automation to ensure quality.
• Deliver high quality, sustainable, maintainable code.
• Manage time effectively working on one or more concurrent projects.
• Attend meetings and training as required.
• Leads team or mentors other developers as needed.
• Provides critical technical capabilities to the team and evangelizes those skills to others.
• Functions as a Technical or Team Lead as needed.
• Follow established department procedures, policies, and processes.

To Land This Gig You'll Need:

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
• 5+ years experience in software development
• Well established technical problem-solving skills.
• Experience with C#, .NET, SQL
• Experience working in a CI/CD Environment
• Experience with AWS
• Excellent communication skills
• Excellent decision-making skills
• Working knowledge of unit testing
• Working knowledge of common design patterns
• Working knowledge of object oriented software design
• Team Player
• Desire to work in a fast-paced environment

Bonus Experience:

• Experience with Mongo or Dynamo DB (or equivalent DB system)
• Experience with Rest
• Experience with Jira
• Experience with automation/testing tools
• Experience with/knowledge of agile development processes
• Experience(s) as a technical or team lead or equivalent experience

This position directs, establishes, maintains, and plans the overall direction and goals for a set of NiCE products that are integrated into or enhance the CX Platform. Drives product roadmap and backlog activities for the integration of a group of products made up mainly of NiCE Voice of the Customer solutions, and VaaS solutions. This role acts as skills are required in order to manage the relationship between the NiCE LoB’s.  The role coordinates and negotiates product issues with the engineering, operations, marketing, training and sales groups. Interacts with customers, sales, development, training, and product marketing to define requirements, and directs interaction with Engineering and Systems Architecture, and VaaS counterparts. The role is integral to the success of the GTM of the products that use the CX Platform.

How will you make an impact?

• Proactively seek feedback from customers and prospects.
• Analyze, document, and communicate intelligence regarding client and prospect feedback looking specifically for unfulfilled needs for new opportunities.
• Analyze, document, and communicate intelligence regarding industries and markets including trends and new opportunities.
• Analyze, document, and communicate intelligence regarding competitors capabilities, key strengths and weaknesses, pricing, and competitive positioning.
• Facilitate collaborative meetings to research and document product development ideas and concepts across multiple departments.
• Plan, document, and communicate new product development and product improvement projects with accompanying revenue opportunity documents, use cases, features and requirements, interaction design stories, and launch plans.
• Perform analyses to aide in decision making regarding feature improvements and new feature developments.
• Acting subject matter expert expected to know and understand new features and feature improvement.
• Train employees and agents to better understand new products and product improvements.
• Occasionally work with sales to assist with sales opportunities.
• Day to day project management, coordination, and delivery of projects related to assigned products.
• Occasional travel for client visits, tradeshows, and sales support.
• Perform other duties as assigned.

Have you got what it takes?

• Bachelor’s degree preferred.

• 6+ years of product management experience with formal product management techniques, tools, and principles involved in planning and delivering new software products and services.
• Knowledge of telecommunications, long distance and networking a significant plus
• Demonstrated ability to understand and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences.
• Requires interaction with customers, prospects, sales, executive management, and technical engineering resources, adjusting communications to the situation and successfully understanding and communicating product capabilities and priorities to each audience.
• Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar.
• Reading and comprehension and understanding technical information well enough to convey in original written communications to multiple audiences.

• Personal interaction with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate.
• Excellent skills with specialized computer software for drafting and producing documents and diagrams
• Driven self-starter; detail oriented, clear, logical thinker, technical thinker, bright and energetic
• Works well in fast paced, high pressure environments with the ability focus on goals and objectives

Key Responsibilities:

• Channel Ownership: Own the Digital Social and Messaging channels at NiCE, including managing partner relationships and driving innovation and alignment in social messaging.
• Product Strategy: Develop and implement product strategies that align with the company's vision and market demands and drive tactical delivery of short-term items.
• Market Analysis: Conduct thorough market research and competitive analysis to identify opportunities and threats.
• Product Development: Collaborate with cross-functional teams, including engineering, User Experience, and marketing to drive product development from ideation to launch. Expect to work directly with Developers in the USA, Czech Republic, and India.
• Customer Focus: Gather and prioritize customer feedback to ensure product features meet customer needs and enhance user experience. You will be expected to work directly with account management teams to help answer questions and direct concerns to relevant teams.
• Roadmap Management: Create and maintain a detailed product roadmap, ensuring timely delivery of product milestones. This includes creating JIRA artifacts, tracking, these and escalating any potential issues as they arrive with recommendations on resolution.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform decision-making.
• Stakeholder Management: Effectively communicate product vision, strategy, and progress on short and long term requirements to internal and external stakeholders.

Qualifications:

• 5+ years as a Product Manager working in a SaaS environment following Agile software delivery and SDLC processes are required. Experience working with social partners like Meta and Apple is a plus, as is knowledge of Jira and Contact Centers.
• Proficiency in product management tools and methodologies
• Bachelor’s degree or equivalent experience in Business, Marketing, Engineering, or a related field; MBA desirable but not required
• Strong analytical and problem-solving skills plus the ability to work effectively in a fast-paced, dynamic environment.
• Excellent communication and interpersonal skills and experience working with distributed teams in different countries is desirable

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

The Software Engineer develops tests and maintains the CX software platform. Key responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.
As a Software Engineer, a Typical Day Might Include the Following:

• Work as a member of an agile team to enhance and improve software written in one or more of the following languages: C#, ASP.NET, GO
• Design and present projects to improve current process and overall platform.
• Code and test projects.
• Deliver high-quality software on time
• Attend meetings and training as required.
• Work with system analysis and product management for the successful completion of a project.

To Land This Gig You'll Need:

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
• 3+ years experience in software development
• Experience in the following software languages: C#, Golang, Java
• Experience with the Microsoft Suite (.NET Framework, Visual Studio)
• Excellent communication skills
• Excellent problem-solving skills
• Working knowledge of unit testing
• Working knowledge of user stories or use cases
• Team Player
• Desire to work in a fast-paced environment

Bonus Experience:

• Experience developing with SQL Server or equivalent
• Experience with TFS and Git/Bitbucket
• AWS Experience
• Experience with/knowledge of agile development process
• Test automation experience

Primary Purpose

​The Full Stack Software Engineer designs, develops, tests and maintains the NICE software platform. Key responsibilities include all tiers of the technology stack, including (but not limited to) design and development of products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.

Major Functions/Responsibility

• Work as a member of an agile team to enhance and improve software written in one or more of the following languages and data structures: JavaScript, Java, JSON, REST APIs and basic database knowledge preferred.
• Code and test projects.
• Manage time effectively working on one or more concurrent projects.
• Deliver high-quality software on time.
• Attend meetings and training as required.
• Working with UX and developers and product management to ensure the successful completion of a project.
• Mentor other developers as needed.
• Design and present projects to improve current processes and overall platform.
• Provides critical technical capabilities to the team and evangelizes those skills to others.
• Functions as a Technical or Team Lead as needed.

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Required Education, Experience, and Specific Job Related Skills

Education Requirement:

Experience Requirement

2+ years experience with developing Angular based web applications

2+ years experience in Java software development
Experience with Rest APIs and Enterprise oriented applications
Well established technical problem-solving skills.
Experience with IDEs such as: Visual Studio, IntelliJ, Eclipse
Excellent communication skills
Excellent problem-solving skills
Excellent decision-making skills
Working knowledge of unit testing
Working knowledge of user stories or use cases
Working knowledge of design patterns or equivalent experience.
Working knowledge of object oriented software design.
Desire to work in a fast-paced environment

Experience Preferred

Angular experience preferred

Playwright experience preferred

Java experience preferred

Database experience preferred

Data Analytics experience preferred

📍Sandy, Utah (Hybrid)
💼R&D – Digital Team
🕒Part-time (20 hours/week, flexible with class schedules, required to come to office 2 days a week)

🔧 What You'll Do

• Collaborate with senior engineers to build new features and enhance the Digital Platform.
• Contribute to front-end development using React
• Work on back-end services and APIs using PHP
• Participate in code reviews, team standups, and agile development processes
• Write clean, maintainable, and well-documented code
• Learn best practices in software development within a large-scale enterprise

✅ What We’re Looking For

• Actively pursuing a degree in Computer Science, Information Systems, Software Engineering , or a related field
• Experience or coursework in PHP or React
• Familiarity with web development fundamentals: HTML, CSS, JavaScript/TypeScript
• Problem-solving mindset and willingness to learn and tackle tough challenges
• Ability to work independently and as part of a collaborative team
• Strong communication skills
• Positive can-do attitude

🌟 Nice to Have

• Experience with REST APIs, unit testing, or cloud platforms (AWS)
• Previous internship or project work with modern web apps

🎓 Perks for Students

• Flexible work hours to accommodate school schedules
• Mentorship from experienced developers
• Real-world, resume-boosting development experience
• Opportunity to contribute to production-level code used by global customers