דרושים ב-Mongodb ב-United States, Chicago

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• A Bachelor’s degree or equivalent work experience

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimization strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

MongoDB Product Suite Mastery

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

Join us as a Commercial Growth Associate Account Executive! In this entry-level role, you'll manage the complete sales process and drive revenue growth in your assigned region. We're looking for a dedicated and motivated individual with a sales strategy and a go-getter attitude. Hard work, enthusiasm, and initiative are highly valued.

• Manage a book of business of several million dollars, responsible for growth and retention of high value and strategic accounts
• Proactively, identify, qualify, and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & developers
• Become a product expert and understand all components of MongoDB
• Manage your time efficiently
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

• Senior business development experience
• Plus if you have 1-2 years of experience in a quota-carrying role in a fast-paced and competitive market.
• Demonstrated ability to open new accounts and generate qualified pipeline
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Fluent in English
• Must live in territory (Chicago)
• Driven and competitive. Possess a strong desire to be successful
• Familiarity with databases, develops and open source technology a plus

• Previous sales development experience
• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• MongoDB heavily invests in the development of each of our new hires & continuous career development
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs

• Proactively identify, qualify and close a sales pipeline within MongoDB’s most Strategic Accounts
• Drive product adoption in LOPs/BUs you own in the account, upsells / cross sells by cultivating strategic relationships with executives and multi-level champions, aligning to their key initiatives and long term goals
• Collaborate cross-functionally with Customer Success, Professional Services, Marketing, Product, and the internal sales ecosystem to drive customer adoption and satisfaction
• Meet and exceed quarterly quotas on NWLs, NARR, and PS
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and set you up for future success

• 1-2 years B2B sales experience in a quota carrying closing role, or Strategic Account-based selling experience
• Experience selling complex Saas and/or Cloud products/services
• A proven track record of overachievement through generating your own pipeline and hitting sales targets
• Energetic, upbeat, entrepreneurial, tenacious teammate. Possess a strong desire to be successful
• Ability to articulate the business value of complex enterprise technology both in verbal and written forms
• Passionate about growing your career in the largest and fastest growing market in software (database) through constant development of sales and tech skills

• Opportunity to work with and learn from MongoDB’s most talented and experienced Account Executives.
• Internal mentor and buddy program cross-departmentally
• Clear and defined career path to EAE
• Uncapped commissions

This role can be based hybrid out of our Chicago office.

• 7+ years experience working in Customer Success, Account Management, Client Services or other similarly customer-centric role
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

• Have an in-depth and detailed understanding of MongoDB products to confidently provide mentorship for your Inside Sales team
• Enable, develop and empower your team to proactively prospect, identify, qualify, and build sales pipeline
• Coach the team to close business and to navigate complex strategic negotiations and organizations
• Evangelize our validated sales methodology MEDDIC and drive adoption and expertise within your team
• Actively recruit Associate Account Executives (AAE) and Inside Account Executives (IAE) for your team in alignment with MongoDB’s hiring criteria
• Onboard and ramp new AAEs and IAEs and accelerate their productive capacity
• Foster strong and effective relationships, resulting in growth opportunities
• Run weekly forecast meetings
• Scale, strategically plan, and develop sales territories

• 3+ years of successful quota carrying experience selling within a team on large strategic accounts
• 1+ year of sales management experience
• Demonstrated ability to create and execute highly effective pipeline generation campaigns to identify and qualify workloads
• Ability to articulate the business value of complex enterprise technology
• Demonstrated ability to build business champions within a large strategic account
• Demonstrated ability to open new lines of business through pipeline generation and effective opportunity qualification inside a large strategic account
• Driven and competitive. Possess a strong desire to be successful

Location(s)

• Preference for
• Atlanta, Boston, New York, Chicago, Los Angeles, San Francisco

As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions.

• Prospect into CTOs, Engineering/IT leaders, and technical end users
• Grow a current base of MongoDB customers by landing new workloads through outbound prospecting
• Manage the full sales cycle for all MongoDB Products & Services
• Develop and execute a strategic territory plan to achieve revenue targets
• Collaborate with the sales ecosystem to drive sales initiatives and partnerships
• Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach

• 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts
• Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus
• Must live in territory (flexible work model)
• Fluent in English

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do.

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability