דרושים Associate Commercial Growth Account Executive - French Speaking ב-Mongodb ב-Ireland, Dublin

• 5+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
• At least 3 years of quota-carrying experience in a similar role
• A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
• The ability to execute on activity and pipeline expectations and published standards of excellence (M4S/Leading indicators)
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
• Demonstrated ability to articulate the value of a complex enterprise technology
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to work in a fast paced environment
• The acumen for leveraging tools and data sets to gain insight into your clients use of MongoDB
• An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices
• High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
• Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal etc
• Prior exposure to database, cloud and infrastructure technology is a plus
• Fluent / Bi-lingual in German

• Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, and overall corporate strategy - to continually progress the partnership forward
• Build pipeline through targeted, intentional, and quality customer interactions; effectively qualify customer needs through collaborative discovery to ensure the best proposed solution
• Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
• Lead the sales and renewal process, from pricing and deal strategy to customer negotiation through to opportunity closure and implementation of solution
• Drive value realization to ensure clients achieve expected or desired outcomes; verify that customer is using all features and capabilities of MongoDB solutions to gain tangible value and positive business outcomes
• Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
• Maintain SFDC hygiene, including opportunity management, next steps and close dates; meeting categorization; churn logging & risk tracking
• Own and deliver an accurate forecast of your business week over week; quarter over quarter
• Leverage data signals and proactive outreach to identify and address potential risk within your portfolio
• Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes
• Contribute to the overall culture of skill development for the RAM organization - sharing best practices, cross-collaborating, and mentoring peers in the spirit of driving results and global team performance

This role can be based out of our Dublin or Barcelona office for our hybrid working model.

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in English (native level)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

• Great Earning Potential
• Welcoming and inclusive workplace
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

• 9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus
• German speaking

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions.

• Prospect into CTOs, Engineering/IT leaders, and technical end users
• Grow a current base of MongoDB customers by landing new workloads through outbound prospecting
• Manage the full sales cycle for all MongoDB Products & Services
• Develop and execute a strategic territory plan to achieve revenue targets
• Collaborate with the sales ecosystem to drive sales initiatives and partnerships
• Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach

• 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts
• Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus
• Must live in territory (flexible work model)
• Fluent in English

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• 5-7 years relevant experience working in a Customer Success, Account Management, or similar customer-focused role
• 4 + years Experience with large-scale, technologically sophisticated accounts and/or Enterprise market customers in a fast paced SaaS environment
• 2+ years of technical product experience or education
• Bachelor's degree, technical degree preferred
• A mind for technology! We’ll teach you all about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Prior exposure to database, cloud and infrastructure technology is a plus
• High levels of organization in your workflows - you understand what it means to be responsible for a customer portfolio and to prioritize your time efficiently
• A passion for partnership and collaboration! You’ll be working with multiple teams on a regular basis (Sales, Marketing, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A German speaker is required for this role

• Build active and meaningful relationships with customers, working closely with other MongoDB partners
• Lead new customer and project onboarding meetings, validating and identifying customer needs, potential challenges, and key project timelines
• Promote and encourage implementation of paid MongoDB features across your assigned customer portfolio
• Optimally identify and mitigate risk of churn
• Ensure high customer satisfaction and referenceability
• Help to develop and implement standard methodologies, processes, and tools to continually improve MongoDB’s Customer Success Program

• Risk Mitigator - identifying blockers to success and preventing long term churn
• Personal Trusted Advisor - recommending standard methodologies in order to make the client successful
• Account Strategist - helping MongoDB see where the customer’s business is going
• Business Builder - finding opportunities for your customers to adopt new features and open new use cases

• Identify new workloads and potential use cases within existing accounts to drive increased Atlas consumption via your own pipeline generation and outbound activities
• Articulate the value of MongoDB's expanded feature set and evolving developer data platform
• Support customers throughout their journey, addressing any queries and ensuring optimal product usage
• Develop relationships within customer accounts to promote greater visibility and deepen the partnership between MongoDB and your account's decision-makers
• Strategically navigate diverse industries with a data-driven discovery and sales process to help land and expand customer workloads

• At least 1-2 years of Sales experience, with a preference for database or software
• Consistent record of meeting or exceeding targets in a highly competitive environment (top 10% performer)
• Dynamic, enthusiastic, tenacious, team-oriented mindset
• Excellent verbal and written communication skills
• Experience working within a quota and commission structure
• College degree or equivalent work experience
• High EQ, coachability, intellectual curiosity, and motivation to build a career at MongoDB

• Familiarity with database, developer personas, and open-source technology
• Experience with sales tech stack tools like Salesforce.com, Outreach, and Chorus.ai

• We offer an industry-leading onboarding process for Associate PLS AE’s that prioritizes professional development
• High earning potential and a welcoming, inclusive workplace
• Continuous career development, sales training in MEDDPIC, and Command of the Message
• Benefits include:
• Sales Bootcamp
• Cross-departmental mentor and buddy programs
• Join us at MongoDB, where your work matters, your individuality is embraced, and you have the freedom to create. You'll be a part of a culture that values your wellbeing and supports your professional and personal journey. We’re committed to making a real-world impact, and we can't wait to see what kind of difference you can make. Learn more about working at MongoDB and help us transform the world!

REQ ID 425321

• Proactively identify, qualify and close a sales pipeline within MongoDB’s most Strategic Accounts
• Drive product adoption in LOPs/BUs you own in the account, upsells / cross sells by cultivating strategic relationships with executives and multi-level champions, aligning to their key initiatives and long term goals.
• Collaborate cross-functionally with Customer Success, Professional Services, Marketing, Product, and the internal sales ecosystem to drive customer adoption and satisfaction
• Meet and exceed quarterly quotas on NWLs, NARR, and PS
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and set you up for future success

• Min. 3 year B2B sales experience in a quota carrying closing role, or Strategic Account-based selling experience
• Experience selling complex Saas and/or Cloud products/services.
• A proven track record of overachievement through generating your own pipeline and hitting sales targets
• Energetic, upbeat, entrepreneurial, tenacious teammate. Possess a strong desire to be successful
• Ability to articulate the business value of complex enterprise technology both in verbal and written forms
• Passionate about growing your career in the largest and fastest growing market in software (database) through constant development of sales and tech skills

• Opportunity to work with and learn from MongoDB’s most talented and experienced Account Executives.
• Internal mentor and buddy program cross-departmentally
• Clear and defined career path to EAE
• Uncapped commissions’

• Preference for
  • EMEA: Barcelona, Berlin, Munich, Stuttgart, Frankfurt
  • Willing to be flexible based on level of experience if employee is already operating in a remote capacity

• Preference for:
• German (native) and French is a plus