דרושים Experienced Business Analyst ב-Monday ב-Israel, Tel Aviv-yafo

• Collaborate closely with the Business Operations team to translate their designed business processes and requirements into technical specifications for internal tools and systems.
• Lead the technical design, development, deployment, health monitoring and ongoing support for internal tools and systems, ensuring they effectively enable the defined business processes.
• Work closely with various internal teams (e.g., CX, CS, Services, Product, Development) to understand their operational needs and propose effective technical solutions.
• Identify opportunities to automate and optimize internal CCO processes by implementing new tools or enhancing existing ones.
• Manage and maintain existing internal applications and systems, ensuring their performance, security, and availability for the CCo organization.
• Evaluate and recommend third-party tools and platforms that can enhance internal CCo capabilities.
• Develop comprehensive documentation for all internal systems, their technical designs, and deployment procedures.
• Provide technical support and training to internal CCO users as needed.
• Stay updated with emerging technologies and best practices in internal systems management and development.
• Potentially lead or mentor a small team of Applications Developers / Business Applications specialists supporting the CCO.
• Manage vendor relationships for external tools and services used within the CCo internal systems landscape.

• 5+ years of experience developing, implementing, and managing internal tools, business applications, or enterprise systems, preferably focusing on operational or customer-centric departments.
• 3+ years of proven management experience
• Advanced knowledge of APIs, middleware, and complex system integrations, including using tools such as Workato or Make.
• Experienced in leveraging no-code and low-code platforms to rapidly develop and deploy scalable applications
• Experience in developing, deploying, and maintaining custom applications and integrations.
• Proficiency in scripting and coding languages (e.g., JavaScript, Python, Ruby) for app development and automation.
• Experience with database management systems (e.g., SQL Server, PostgreSQL, MongoDB).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps principles.
• Proven ability to gather technical requirements, design robust system architectures, and deliver projects independently or as part of a team.
• Excellent analytical, problem-solving, and communication skills, with the ability to bridge the gap between business needs and technical solutions.
• Ability to work effectively in a fast-paced and evolving environment.
• Experience with API integrations and building custom connectors is a plus.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

• Convert strategic objectives into actionable tasks for cross teams execution.
• Leverage AI technologies to optimize business processes and foster innovation.
• Lead and manage business application projects from concept to implementation, ensuring the delivery of high-quality solutions that meet business needs.
• Support process improvements across multiple departments while maintaining alignment with stakeholders, including Sales, CS, Marketing, Product, and Finance.
• Assist in defining KPIs, maintaining data, generating reports, and monitoring performance.
• Serve as an Application System Administrator, overseeing the configuration, maintenance, and documentation of various information systems with a focus on continuous improvement.

• 2+ years experience in sales, business, marketing, or product operations - Must!
• Experience with systems and integrations (Salesforce, hubspot, etc) - Must!
• Experience with AI technologies and business process optimization (great advantage!)
• Strong organizational skills with the ability to manage multiple projects.
• Analytical mindset and keen attention to detail.
• Excellent communication skills.
• Adaptability and proactive approach to problem-solving.
• Ability to work independently with minimal supervision.
• Ability to collaborate effectively with cross-functional teams.

As an
Experienced Product Designer in the CCO group, you’ll support new initiatives that redefine how customers and partners engage with monday.com. You’ll design experiences that combine product clarity with a marketing touch—ensuring that the marketplace is not only effective and easy to use but also visually inspiring and aligned with our brand.

• Play a pivotal role in shaping the Services Marketplace and Partner Empowerment Platform , creating intuitive and engaging experiences for customers and partners.
• Translate complex partner and customer flows into clear, scalable, and visually compelling interactions.
• Design partner- and customer-facing interfaces that merge usability with brand storytelling .
• Support CCO initiatives with design that is both strategic and tactical—balancing speed, professionalism, and craft .
• Collaborate closely with product managers, engineers, marketing, and CCO stakeholders to align design with business goals and service innovation.

What You’ll Do

• Shape New Experiences : Define and design the look, feel, and flow of the Services Marketplace.
• Blend Product & Marketing Design : Create experiences that are both functional and engaging, with a strong brand presence.
• Simplify Complex Journeys : Break down intricate workflows into seamless, intuitive solutions for customers, partners, and internal teams.
• Empower CCO Teams : Design tools and assets that give CCO stakeholders clarity, data, and context to deliver impact at scale.
• Collaborate & Iterate : Work across teams to bring ideas from concept to execution, using feedback and data to refine and improve.
• Deliver with Agility : Move fast without compromising quality - balancing speed, polish, and execution.

• Experienced Designer : 3+ years as a Product Designer, with a portfolio that shows strong UX/UI skills and an ability to design for both usability and brand impact.
• Marketing Design Intuition : A strong eye for visual design, branding, and storytelling, able to create designs that inspire confidence and delight.
• Problem Solver : Adept at simplifying complex journeys into elegant, scalable solutions.
• Agile & Professional : Thrives in fast-moving environments while maintaining a high standard of professionalism and craft.
• Collaborator : Comfortable working across product, marketing, and CCO teams, aligning stakeholders and bringing ideas to life.
• User Obsessed : Deep empathy for customers, partners, and internal users, ensuring their needs are central to your design process.

• Collaborate closely with the Business Operations team to translate their designed business processes and requirements into technical specifications for internal tools and systems.
• Lead the technical design, development, deployment, health monitoring and ongoing support for internal tools and systems, ensuring they effectively enable the defined business processes.
• Work closely with various internal teams (e.g., CX, CS, Services, Product, Development) to understand their operational needs and propose effective technical solutions.
• Identify opportunities to automate and optimize internal CCO processes by implementing new tools or enhancing existing ones.
• Manage and maintain existing internal applications and systems, ensuring their performance, security, and availability for the CCo organization.
• Evaluate and recommend third-party tools and platforms that can enhance internal CCo capabilities.
• Develop comprehensive documentation for all internal systems, their technical designs, and deployment procedures.
• Provide technical support and training to internal CCO users as needed.
• Stay updated with emerging technologies and best practices in internal systems management and development.
• Potentially lead or mentor a small team of Applications Developers / Business Applications specialists supporting the CCO.
• Manage vendor relationships for external tools and services used within the CCo internal systems landscape.

• 5+ years of experience developing, implementing, and managing internal tools, business applications, or enterprise systems, preferably focusing on operational or customer-centric departments.
• 3+ years of proven management experience
• Advanced knowledge of APIs, middleware, and complex system integrations, including using tools such as Workato or Make.
• Experienced in leveraging no-code and low-code platforms to rapidly develop and deploy scalable applications
• Experience in developing, deploying, and maintaining custom applications and integrations.
• Proficiency in scripting and coding languages (e.g., JavaScript, Python, Ruby) for app development and automation.
• Experience with database management systems (e.g., SQL Server, PostgreSQL, MongoDB).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps principles.
• Proven ability to gather technical requirements, design robust system architectures, and deliver projects independently or as part of a team.
• Excellent analytical, problem-solving, and communication skills, with the ability to bridge the gap between business needs and technical solutions.
• Ability to work effectively in a fast-paced and evolving environment.
• Experience with API integrations and building custom connectors is a plus.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

As a Product Analyst, you will:

• Turn customer behavior into insights: Analyze existing usage patterns to uncover adoption drivers and friction points.
• Unify the journey view: Connect data across product usage, onboarding, help center, academy, and AI-driven support.
• Define and track key metrics: Build and own KPIs for adoption, retention, and satisfaction.
• Ensure data quality: Partner with developers to instrument and validate tracking.
• Design and analyze experiments: Build hypotheses, run A/B tests and pilots, and apply statistical methods to validate results.
• Support fast-paced execution: Manage multiple projects in parallel while owning the domain analysis end-to-end.
• Communicate with impact: Present insights clearly in English, translating complex analyses into simple, actionable recommendations.

• 4+ years of experience as a Product Analyst or in a similar analytics role (SaaS/tech preferred).
• Strong command of SQL and experience analyzing large, complex datasets.
• Hands-on experience with funnels, cohorts, usability, and adoption analytics .
• Familiarity with A/B testing and experimentation ; solid foundation in statistical methods.
• Proven ability to turn ambiguous business questions into measurable analysis .
• Excellent presentation and storytelling skills ; able to influence product and leadership decisions.
• Comfortable working at a high pace , driving multiple projects with full ownership.
• Familiarity with BI tools (Looker, Tableau, Mode) and scripting languages (Python, R, Pandas)
• Independent, curious, and proactive ; motivated to build from scratch and take initiative.

Why Join Us?

• Impact: Your insights will directly shape new products and experiences that drive retention.
• Variety: Work across product, onboarding, academy, and AI-driven support.
• Autonomy: A role built on trust, ownership, and independence—no micro-management.
• Growth: High visibility and cross-org exposure, with opportunities to advance as we scale.

• Collaborate closely with the Business Operations team to translate their designed business processes and requirements into technical specifications for internal tools and systems.
• Lead the technical design, development, deployment, health monitoring and ongoing support for internal tools and systems, ensuring they effectively enable the defined business processes.
• Work closely with various internal teams (e.g., CX, CS, Services, Product, Development) to understand their operational needs and propose effective technical solutions.
• Identify opportunities to automate and optimize internal CCO processes by implementing new tools or enhancing existing ones.
• Manage and maintain existing internal applications and systems, ensuring their performance, security, and availability for the CCo organization.
• Evaluate and recommend third-party tools and platforms that can enhance internal CCo capabilities.
• Develop comprehensive documentation for all internal systems, their technical designs, and deployment procedures.
• Provide technical support and training to internal CCO users as needed.
• Stay updated with emerging technologies and best practices in internal systems management and development.
• Potentially lead or mentor a small team of Applications Developers / Business Applications specialists supporting the CCO.
• Manage vendor relationships for external tools and services used within the CCo internal systems landscape.

• 5+ years of experience developing, implementing, and managing internal tools, business applications, or enterprise systems, preferably focusing on operational or customer-centric departments.
• 3+ years of proven management experience
• Advanced knowledge of APIs, middleware, and complex system integrations, including using tools such as Workato or Make.
• Experienced in leveraging no-code and low-code platforms to rapidly develop and deploy scalable applications
• Experience in developing, deploying, and maintaining custom applications and integrations.
• Proficiency in scripting and coding languages (e.g., JavaScript, Python, Ruby) for app development and automation.
• Experience with database management systems (e.g., SQL Server, PostgreSQL, MongoDB).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps principles.
• Proven ability to gather technical requirements, design robust system architectures, and deliver projects independently or as part of a team.
• Excellent analytical, problem-solving, and communication skills, with the ability to bridge the gap between business needs and technical solutions.
• Ability to work effectively in a fast-paced and evolving environment.
• Experience with API integrations and building custom connectors is a plus.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

• Conduct deep-dive analysis to surface actionable business insights that drive product improvements, operational efficiency, and strategic decision-making.
• Design and develop insightful dashboards and data products that empower stakeholders across the company.
• Define key business metrics and ensure data accuracy and consistency across reporting layers.
• Collaborate closely with Product Managers, Developers, Analysts, and Executives to collect requirements, deliver solutions, and translate business questions into data-driven answers.
• Initiate and lead your own analytical projects—proactively identifying opportunities to optimize our product, workflows and customer experience through data.
• Present findings in a clear, compelling, and accessible way , tailored to both technical and non-technical stakeholders.
• Help foster a data-driven culture by building strong working relationships and championing the use of data in decision-making.

• Highly proficient in SQL – you can independently query large and complex datasets.
• 3+ years of experience as a Data Analyst or in a similar analytical role.
• Experience with data visualization tools (preference for Tableau)
• Strong analytical thinking and business understanding – you understand the “WHY” behind the numbers and the impact on the business.
• A great communicator and storyteller – you can translate complex data into simple, meaningful insights.
• Highly independent – curious, creative, and proactive. You don’t wait for direction; you seek out opportunity.
• A team player with strong interpersonal skills – you're able to build trusted relationships and work cross-functionally with diverse stakeholders.
• Fluent in English (spoken and written).

Bonus Points

• Experience working in fast-paced tech environments or product analytics.
• Experience with experimentation frameworks (e.g., A/B testing).