דרושים Business Data Analyst ב-Monday ב-Israel, Tel Aviv-yafo

• Collaborate closely with the Business Operations team to translate their designed business processes and requirements into technical specifications for internal tools and systems.
• Lead the technical design, development, deployment, health monitoring and ongoing support for internal tools and systems, ensuring they effectively enable the defined business processes.
• Work closely with various internal teams (e.g., CX, CS, Services, Product, Development) to understand their operational needs and propose effective technical solutions.
• Identify opportunities to automate and optimize internal CCO processes by implementing new tools or enhancing existing ones.
• Manage and maintain existing internal applications and systems, ensuring their performance, security, and availability for the CCo organization.
• Evaluate and recommend third-party tools and platforms that can enhance internal CCo capabilities.
• Develop comprehensive documentation for all internal systems, their technical designs, and deployment procedures.
• Provide technical support and training to internal CCO users as needed.
• Stay updated with emerging technologies and best practices in internal systems management and development.
• Potentially lead or mentor a small team of Applications Developers / Business Applications specialists supporting the CCO.
• Manage vendor relationships for external tools and services used within the CCo internal systems landscape.

• 5+ years of experience developing, implementing, and managing internal tools, business applications, or enterprise systems, preferably focusing on operational or customer-centric departments.
• 3+ years of proven management experience
• Advanced knowledge of APIs, middleware, and complex system integrations, including using tools such as Workato or Make.
• Experienced in leveraging no-code and low-code platforms to rapidly develop and deploy scalable applications
• Experience in developing, deploying, and maintaining custom applications and integrations.
• Proficiency in scripting and coding languages (e.g., JavaScript, Python, Ruby) for app development and automation.
• Experience with database management systems (e.g., SQL Server, PostgreSQL, MongoDB).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps principles.
• Proven ability to gather technical requirements, design robust system architectures, and deliver projects independently or as part of a team.
• Excellent analytical, problem-solving, and communication skills, with the ability to bridge the gap between business needs and technical solutions.
• Ability to work effectively in a fast-paced and evolving environment.
• Experience with API integrations and building custom connectors is a plus.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

• Convert strategic objectives into actionable tasks for cross teams execution.
• Leverage AI technologies to optimize business processes and foster innovation.
• Lead and manage business application projects from concept to implementation, ensuring the delivery of high-quality solutions that meet business needs.
• Support process improvements across multiple departments while maintaining alignment with stakeholders, including Sales, CS, Marketing, Product, and Finance.
• Assist in defining KPIs, maintaining data, generating reports, and monitoring performance.
• Serve as an Application System Administrator, overseeing the configuration, maintenance, and documentation of various information systems with a focus on continuous improvement.

• 2+ years experience in sales, business, marketing, or product operations - Must!
• Experience with systems and integrations (Salesforce, hubspot, etc) - Must!
• Experience with AI technologies and business process optimization (great advantage!)
• Strong organizational skills with the ability to manage multiple projects.
• Analytical mindset and keen attention to detail.
• Excellent communication skills.
• Adaptability and proactive approach to problem-solving.
• Ability to work independently with minimal supervision.
• Ability to collaborate effectively with cross-functional teams.

• Collaborate closely with the Business Operations team to translate their designed business processes and requirements into technical specifications for internal tools and systems.
• Lead the technical design, development, deployment, health monitoring and ongoing support for internal tools and systems, ensuring they effectively enable the defined business processes.
• Work closely with various internal teams (e.g., CX, CS, Services, Product, Development) to understand their operational needs and propose effective technical solutions.
• Identify opportunities to automate and optimize internal CCO processes by implementing new tools or enhancing existing ones.
• Manage and maintain existing internal applications and systems, ensuring their performance, security, and availability for the CCo organization.
• Evaluate and recommend third-party tools and platforms that can enhance internal CCo capabilities.
• Develop comprehensive documentation for all internal systems, their technical designs, and deployment procedures.
• Provide technical support and training to internal CCO users as needed.
• Stay updated with emerging technologies and best practices in internal systems management and development.
• Potentially lead or mentor a small team of Applications Developers / Business Applications specialists supporting the CCO.
• Manage vendor relationships for external tools and services used within the CCo internal systems landscape.

• 5+ years of experience developing, implementing, and managing internal tools, business applications, or enterprise systems, preferably focusing on operational or customer-centric departments.
• 3+ years of proven management experience
• Advanced knowledge of APIs, middleware, and complex system integrations, including using tools such as Workato or Make.
• Experienced in leveraging no-code and low-code platforms to rapidly develop and deploy scalable applications
• Experience in developing, deploying, and maintaining custom applications and integrations.
• Proficiency in scripting and coding languages (e.g., JavaScript, Python, Ruby) for app development and automation.
• Experience with database management systems (e.g., SQL Server, PostgreSQL, MongoDB).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps principles.
• Proven ability to gather technical requirements, design robust system architectures, and deliver projects independently or as part of a team.
• Excellent analytical, problem-solving, and communication skills, with the ability to bridge the gap between business needs and technical solutions.
• Ability to work effectively in a fast-paced and evolving environment.
• Experience with API integrations and building custom connectors is a plus.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

As a Product Analyst, you will:

• Turn customer behavior into insights: Analyze existing usage patterns to uncover adoption drivers and friction points.
• Unify the journey view: Connect data across product usage, onboarding, help center, academy, and AI-driven support.
• Define and track key metrics: Build and own KPIs for adoption, retention, and satisfaction.
• Ensure data quality: Partner with developers to instrument and validate tracking.
• Design and analyze experiments: Build hypotheses, run A/B tests and pilots, and apply statistical methods to validate results.
• Support fast-paced execution: Manage multiple projects in parallel while owning the domain analysis end-to-end.
• Communicate with impact: Present insights clearly in English, translating complex analyses into simple, actionable recommendations.

• 4+ years of experience as a Product Analyst or in a similar analytics role (SaaS/tech preferred).
• Strong command of SQL and experience analyzing large, complex datasets.
• Hands-on experience with funnels, cohorts, usability, and adoption analytics .
• Familiarity with A/B testing and experimentation ; solid foundation in statistical methods.
• Proven ability to turn ambiguous business questions into measurable analysis .
• Excellent presentation and storytelling skills ; able to influence product and leadership decisions.
• Comfortable working at a high pace , driving multiple projects with full ownership.
• Familiarity with BI tools (Looker, Tableau, Mode) and scripting languages (Python, R, Pandas)
• Independent, curious, and proactive ; motivated to build from scratch and take initiative.

Why Join Us?

• Impact: Your insights will directly shape new products and experiences that drive retention.
• Variety: Work across product, onboarding, academy, and AI-driven support.
• Autonomy: A role built on trust, ownership, and independence—no micro-management.
• Growth: High visibility and cross-org exposure, with opportunities to advance as we scale.

• Collaborate closely with the Business Operations team to translate their designed business processes and requirements into technical specifications for internal tools and systems.
• Lead the technical design, development, deployment, health monitoring and ongoing support for internal tools and systems, ensuring they effectively enable the defined business processes.
• Work closely with various internal teams (e.g., CX, CS, Services, Product, Development) to understand their operational needs and propose effective technical solutions.
• Identify opportunities to automate and optimize internal CCO processes by implementing new tools or enhancing existing ones.
• Manage and maintain existing internal applications and systems, ensuring their performance, security, and availability for the CCo organization.
• Evaluate and recommend third-party tools and platforms that can enhance internal CCo capabilities.
• Develop comprehensive documentation for all internal systems, their technical designs, and deployment procedures.
• Provide technical support and training to internal CCO users as needed.
• Stay updated with emerging technologies and best practices in internal systems management and development.
• Potentially lead or mentor a small team of Applications Developers / Business Applications specialists supporting the CCO.
• Manage vendor relationships for external tools and services used within the CCo internal systems landscape.

• 5+ years of experience developing, implementing, and managing internal tools, business applications, or enterprise systems, preferably focusing on operational or customer-centric departments.
• 3+ years of proven management experience
• Advanced knowledge of APIs, middleware, and complex system integrations, including using tools such as Workato or Make.
• Experienced in leveraging no-code and low-code platforms to rapidly develop and deploy scalable applications
• Experience in developing, deploying, and maintaining custom applications and integrations.
• Proficiency in scripting and coding languages (e.g., JavaScript, Python, Ruby) for app development and automation.
• Experience with database management systems (e.g., SQL Server, PostgreSQL, MongoDB).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps principles.
• Proven ability to gather technical requirements, design robust system architectures, and deliver projects independently or as part of a team.
• Excellent analytical, problem-solving, and communication skills, with the ability to bridge the gap between business needs and technical solutions.
• Ability to work effectively in a fast-paced and evolving environment.
• Experience with API integrations and building custom connectors is a plus.
• Knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

• Conduct deep-dive analysis to surface actionable business insights that drive product improvements, operational efficiency, and strategic decision-making.
• Design and develop insightful dashboards and data products that empower stakeholders across the company.
• Define key business metrics and ensure data accuracy and consistency across reporting layers.
• Collaborate closely with Product Managers, Developers, Analysts, and Executives to collect requirements, deliver solutions, and translate business questions into data-driven answers.
• Initiate and lead your own analytical projects—proactively identifying opportunities to optimize our product, workflows and customer experience through data.
• Present findings in a clear, compelling, and accessible way , tailored to both technical and non-technical stakeholders.
• Help foster a data-driven culture by building strong working relationships and championing the use of data in decision-making.

• Highly proficient in SQL – you can independently query large and complex datasets.
• 3+ years of experience as a Data Analyst or in a similar analytical role.
• Experience with data visualization tools (preference for Tableau)
• Strong analytical thinking and business understanding – you understand the “WHY” behind the numbers and the impact on the business.
• A great communicator and storyteller – you can translate complex data into simple, meaningful insights.
• Highly independent – curious, creative, and proactive. You don’t wait for direction; you seek out opportunity.
• A team player with strong interpersonal skills – you're able to build trusted relationships and work cross-functionally with diverse stakeholders.
• Fluent in English (spoken and written).

Bonus Points

• Experience working in fast-paced tech environments or product analytics.
• Experience with experimentation frameworks (e.g., A/B testing).

Responsibilities:

• Process Optimization: Streamline and enhance operational processes across the CCO to improve efficiency and effectiveness.
• Data Analysis & Reporting: Analyze data to provide insights into operational performance, customer trends, and metrics. Develop and maintain dashboards and reports for leadership.
• Cross-Functional Collaboration: Work closely with sales, marketing, and product teams to ensure alignment and support growth initiatives.
• Strategic Planning: Contribute to the development and execution of strategic plans that drive customer retention, expansion, and satisfaction.
• Tool Management: Oversee the implementation and optimization of tools and technologies that support business operations, ensuring they meet the needs of the CCO department.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure the success of operational initiatives together with the Business Analytics teams.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance operational efficiency.

• 5+ years of experience in Business Operations / Revenue Operations/ Sales Operations/ Business Analyst or a related field in b2b SaaS—required!
• Bachelor's degree in Business, Finance, or a related field.
• Proven experience in Business Operations, Revenue Operations, or a similar role.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficiency in CRM and data analysis tools (e.g., Salesforce, Tableau, Excel).
• Excellent communication and collaboration skills, with the ability to work effectively across teams.
• Strong organizational skills and attention to detail.
• Familiarity with monday.com platform is a plus.