דרושים Industry Advisory -- Retail ב-Microsoft ב-Taiwan, Taoyuan City

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Financial Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

As an
Industry Advisor for Defence and Intelligence, you will play a pivotal role in driving digital transformation and innovation across the Defense and Intelligence industry. Your mission is to engage with executive-level stakeholders to co-create strategies that unlock new revenue streams, optimise operations, and deliver hyper-personalised experiences through cutting-edge technologies.

You will bring deep domain expertise in the Japanese Defence Industry , with a strong understanding of industry-specific applications for AI and digital in the Defence ecosystem. Your insights will help shape transformation strategies that align with broader business goals and industry trends.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 10+ years customer-facing experience in the Defence Industry

• OR Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 8+ years customer-facing experience in the Defence Industry

• OR equivalent experience.

Key Responsibilities

• Strategic Engagement : Act as a trusted advisor to C-level decision-makers, identifying innovation opportunities and aligning technology capabilities to industry-specific challenges.
• Digital Transformation Leadership : Guide customers through the adoption of AI, cloud, and data-driven solutions to modernise legacy systems, enable predictive operations, and accelerate time-to-market for new services.
• Sales Enablement : Lead industry-focused sales motions, support account planning, and contribute to pipeline growth through thought leadership and customer co-innovation.
• Ecosystem Collaboration : Partner with ISVs, SIs, and infrastructure providers to scale industry solutions across the WWPS landscape.
• Knowledge Sharing : Translate complex industry trends into actionable insights for internal teams, helping shape go-to-market strategies and solution development.

Planning & Engagement

• Acts as the industry expert in digital transformation account planning, driving engagement with internal/external stakeholders (e.g., Key Business Leaders, GSIs, ISVs).
• Provides thought leadership on global industry trends to activate and evangelize Microsoft strategies in local markets and key accounts.
• Leads relationship and stakeholder mapping to identify influential decision makers, accelerating account maturation and strategic alignment.
• Owns multi-horizon planning, creating segment-focused roadmaps based on business and technology priorities.
• Builds influential relationships with executive-level decision makers, positioning Microsoft as a strategic partner.
• Navigates complex environments to ensure alignment and execution of account roadmaps, regularly communicating as a thought leader.

Sales Execution

• Identifies solution opportunities and gaps based on customer needs and priorities.
• Advances high-impact, repeatable use cases and scenarios for reuse across customers and solution plays.
• Envisions new product scenarios and works with product teams to address white spaces.
• Accelerates solution plays with an industry narrative, leveraging expertise to drive innovative opportunities.
• Leads strategic discussions with board-level and senior executive stakeholders to design end states aligned with customer goals.
• Shapes strategy by providing long-term recommendations and building compelling business-value cases for Microsoft solutions.
• Recognized as a trusted advisor, guiding senior decision makers through consultative selling and strong financial business cases.

Collaboration & Partner Management

• Engages with Business Strategy Leads, Business Decision Makers, and Partner Development Managers to orchestrate customer opportunities.
• Collaborates with Industry Solutions Delivery, solution architects, and external stakeholders to design envisioned solutions.
• Drives go-to-market strategy and formal partnerships, articulating the case for developing solutions on Microsoft cloud.
• Shares consultative selling approaches and best practices, guiding account teams and prioritizing scalable opportunities.

Industry Expertise

• Completes required training and certifications, acting as a subject matter expert and thought leader.
• Shares industry depth, trends, and policy implications, providing recommendations and feedback across teams.
• Proactively seeks additional training to build career competencies and industry-specific expertise.

You will determine planning prioritization for multiple assigned accounts and prioritize appropriately across them. You will proactively seek customer feedback and insights on business priorities and objectives. You will understand how to plan stakeholder connections in alignment with the core account team and proactively build and maintain up-to-date knowledge of the customer.

You will leverage Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. You will identify, qualify, lead, manage, and close strategic industry cloud opportunities on prioritized accounts. You will orchestrate the consulting-sales relationship with the core account team, working closely with Enterprise colleagues.

You will leverage account team insights to build quality close plans for all qualified opportunities. You will ensure all applicable leads and qualified opportunities are linked to customer priorities in the account plan. You will drive discussions of terms and conditions and maintain relationships with the customer to secure formal signing of contracts.

Required

• Working knowledge of Microsoft’s cloud offerings or Competitors’ related ecosystem
• Demonstrable experience selling complex cloud based solutions with particular focus on Data and AI services
• Possess both business acumen expertise and technology knowledge to connect how cloud computing can help an organisation achieve its business objectives

Additional or Preferred Qualifications (PQs)

• Sales Account Planning and Management: Understanding of opportunity pipeline management. Orchestrate and influence virtual sales/technical/support/partner teams to pursue sales opportunities
• Understanding of key infra-to-the-cloud workloads such as; Windows Server, SQL, SAP, HPC, Business Continuity Disaster Recovery (BCDR) data, App Modernisation, Security & hybrid cloud.
• Consumption Business Strategy / Project Management. Experience leveraging cloud adoption methodologies and frameworks to structure Datacentre and application migration projects.
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
• Demonstrated passion and commitment for customer success
• Experience in Professional Services Industry

• Lead Strategic Customer Conversations: Engage executives, business leaders, and technical teams to understand their priorities and challenges, mapping them to Microsoft’s Cloud & AI solutions to deliver differentiated value
• Own and Convert Pipeline: Manage forecast and pipeline from early-stage to close. Use tools like Industry Account Plans (IAP), Landing Experience Plans (LXP), and checklists to execute territory planning and strategies and drive revenue.
• Orchestrate Across Teams: Partner with Account Executives, Solution Engineers, Cloud Solution Architects, and partners to co-sell, validate solutions, and ensure successful deployment through the Cloud & AI Marketplace.
• Accelerate Decisions: Engage decision-makers with clear business cases using Cloud & AI Pricing Calculator, ROI, and TCO tools. Scope proofs of concept and lead customers from commitment to consumption.
• Inspire and Influence: Bring technical fluency and inclusive leadership to virtual teams. Solve challenges with expertise in virtualization, cloud-native tech, data modernization, and AI
• Scaling and Collaboration:Collaborates with our Partner Solutions teams,identifies

• Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience.

• Ability to read, write and speak fluent English

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Preferred Qualifications:

• Experience in Microsoft 365 technologies

Experience working in a customer service environment, retail, sales, etc

Experience in using innovative technologies such as AI in every day life.

Experience working in a dynamic team environment.

• Experience with problem solving and providing solutions to customers

• Microsoft Technology Certifications

Required/Minimum Qualifications

• Experience in technical consulting, technical consultative selling, business consulting, or related technical/sales experience

Additional or Preferred Qualifications

• Industry Experience: Having experience working in the UK Retail Sector is preferred. Familiarity with the specific challenges and dynamics of this industry is essential.
• Digital Transformation Expertise: Candidates should demonstrate a track record of driving digital transformation or using technology to drive customer business outcomes in an enterprise environment. This involves understanding how technology can enhance business processes, improve efficiency, and drive growth.
• Consulting Background: A strong background in technical consulting, technical consultative selling, business consulting, or related experience is highly desirable.
• Customer-Centric Mindset: Successful candidates exhibit a customer obsession. They seek to understand customer needs deeply and propose tailored solutions that align with Microsoft’s offerings.

• Customer & Industry Insights
  Develop business insights based on the customer’s technology landscape, engagement history, and collaboration with internal teams and industry stakeholders. Use these insights to forecast needs and shape account strategies.

• Strategic Engagement
  Challenge customers to explore alternative business models and digital strategies. Lead technical teams to identify opportunities and orchestrate resources to address broader business challenges.

• Solution Architecture & Leadership
  Build digital technology strategies aligned with customer outcomes. Apply deep or broad expertise across accounts to architect solutions that meet business and IT needs.

• AI & Security Transformation
  Drive AI and Security strategy conversations with customers. Document business objectives and technology plans, and lead engagements that position Microsoft as a trusted technology partner.

• Cross-Team Orchestration
  Coordinate internal and partner teams to deliver strategic outcomes. Influence account planning and execution to align with consumption goals and quota attainment.

• Demand Generation : Create and qualify opportunities, lead envisioning sessions, and drive technical sales with internal teams and partners.

• Technology Strategy : Develop long-term roadmaps, resolve blockers, and align architecture with business goals to drive cloud adoption.

• Trusted Advisor : Maintain deep product and industry knowledge, advise on security, and represent customer feedback internally.

Required/minimum qualifications

• Master's Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
• 2+ years of experience working in the media and entertainment industry or equivalent experience in adjacent industries such as retail & eCommerce, advertising & adTech, and social media & creative content production and distribution technology platforms.
• Expertise in cloud and AI technologies expertise to drive business outcomes across industries
• Proven track record for growing new businesses and building strong cross-company relationships with multi-disciplined stakeholders and senior executives.
• Exceptional leadership skills and community building must thrive working across highly matrixed organizational boundaries with strong ability to influence senior decision makers.
• Highly skilled in presenting insights in a concise, effective and influential manner to a variety of audiences, including senior executives, customers, media and industry analysts on a regular basis.
• Track record for building and landing audience-minded content that drives desired outcomes via modern channels.
• Ability to deeply assess the competition and drive perception-shifting efforts that differentiate Microsoft in credible, compelling ways.
• Results-driven self-starter who can prioritize and manage multiple projects, effectively driving to measurable results. The ability to work independently in ambiguous and changing environments, along with great listening and partnering skills.

• Market Strategy and Execution: Develop and execute comprehensive marketing plans that align with the strategic priorities of the M&E industry. Conduct in-depth market analysis and research to establish audience insights and identify opportunities for growth and innovation. Influence vision and strategy for solutions that meet the evolving needs of M&E worldwide. Define go-to-market strategies for customer acquisition, adoption, customer advocacy and retention. Track and analyze the performance of marketing initiatives using data-driven insights to optimize marketing strategies and drive continuous improvement.

• Messaging and Positioning: Create compelling messaging and positioning that differentiates Microsoft and resonates with M&E customers. Create and land Messaging and Positioning Frameworks (MPFs), sales and marketing enablement tactics (decks, videos, playbooks, etc) and other materials to help scale our efforts across marketing and channels (digital, events, via sales teams and partners, etc) aligned to our industry strategy.

• Cross-functional Orchestration: Serve as the marketing subject matter expert for the industry representing and advocating for the needs of the business. Lead and support cross-functional teams across Marketing, Engineering and Sales to ensure a cohesive approach to product messaging, positioning, and go-to-market strategies. Share demonstrated best practices with internal global stakeholders to improve marketing and business performance.

• Stakeholder Collaboration: Engage with M&E industry leaders to understand their challenges and advocate for solutions that support the needs of priority audiences in the industry. Build relationships with key industry partners to drive impactful marketing programs.

• Thought Leadership: Establish Microsoft as a thought leader in the industry by creating and promoting content that highlights our expertise and solutions. Develop and lead marketing strategies that position our products and solutions focused on durable differentiation. Deliver our story directly, and via senior spokespeople, to engage customers and influentials.

Other Responsibilities:
• Embody our culture and values