דרושים Employee Communications Lead ב-Microsoft ב-Taiwan, Taoyuan City

• 8+ years of experience in sales, marketing, business development and/or enterprise level information technology consulting.
• Strong growth mindset. Seeks to solve difficult customer challenges.
• Proven ability to lead, build trust and be highly credible across all levels of organizations.
• Knowledge within Public Sector Industry and ability to make confident recommendations at C-level, business decision makers.
• A bachelor’s degree with exposure to Information Technology (or equivalent) is strongly preferred.

Profile Capabilities & Behaviors Required:

• Sales Achiever – Record of achieving results by understanding digital transformation drivers and customer priorities. Identify new opportunities and help customers accelerate their move to the digital age for their own benefit as well as their customers.
• Digital Transformation Driver - Anticipate market changes to drive industry-relevant solutions to customers, influencing BDMs and ITDMs, building trust with stakeholders and translating Microsoft solutions into business impact and outcomes that accelerate the customer’s digital transformation.
• Solution Seller- Identify customer business challenges within the line of business and articulate how Microsoft solution offers including industrial metaverse. AI, intelligent cloud can accelerate customer outcomes and drive increased productivity, optimize workflows and increase revenue.
• Sales Challenger - Continuously build industry and technical knowledge. Bring innovative industry solutions, benchmarks and references to C-level executives that drive greater efficiencies, optimization and increase customer satisfaction
• Deal Orchestrator - Orchestrate virtual selling team and all Microsoft resources maximizing revenue opportunity. Lead and drive entire sales cycle and leveraging repeatable offerings to accelerate and win deals. Proven track record of leading large strategic negotiations.
• Executive presence – Capable of developing and maintaining relationships at C-Level and above through relevance, industry knowledge and exceptional communication skills.

Ability to develop effective workback plans continually vetting to ensure stated objectives and outcomes.

Support the field through executive submissions and successful navigation of the process.

Consistent, repeatable achievement of revenue and consumption targets through disciplined pipeline, forecast management.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

the joyto everyone on the planet. We deliver on thatby putting players at the center, enablingto play the gameswant, anywherewant.gaming publishers, developers, platform, and technology partners from around the world to bring Xbox and Windows games and services (e.g., Game Pass, Cloud) to Microsoft’s customers, andplatform offering (e.g.,console, PC, PCandheld, streaming) to its creators and partners.

Here isa central rolebusiness. Theis hiring ato work with partners across Asia.

community, Microsoft’s industry-leading program for independent gaming developers). You will land new partnerships and extend existing ones to ensure Microsoft’s platforms are the best place for games. In addition, you will help shape the assumptions and fundamentals of Microsoft’s gaming strategy as a member of the broader Xbox team and as a project manager on various gaming initiatives.

The position will bebased inor Shenzhen)with consideration for onsite and/or virtual work flexibility and will require international and domestic travel. This description has been designed tothe general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Required Qualifications

• Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field) OR equivalent experience.
• 10+ years of experience spanningaccount management,business development,strategyand corporate developmentin gaming&interactive entertainmentor otherindustries, with a proventrack recordfor executing publishing, distribution, development, and technology deals with external partners.
• Superb negotiation, analytical, communication and customer/partner relationship skills.
• Strong business acumen and ability to think strategically and execute tactically.
• Executive presence,confidenceand maturity.
• Ability to work independently and juggle multiple projects and priorities.
• Cross-functional work experience withinpartner management,business development, finance, and marketing. BA/BSc (or equivalent) in business or technologyrequired.

Preferred Qualifications

• and knowledgeable about all forms of interactive entertainmentand havedeep experience in the console and PC gaming industry.
• Thorough understanding of game developers, publishers, and their needs.
• MBA or MA a plus.
• Mandarinlanguage fluency.

• maintain, and foster relationships with new and existing gaming partnersand executivesin the region.

• Formulate partnership strategy for products and businesses with input from relevant stakeholders to position Microsoft value proposition to influence partner decision.

• Lead dealopportunities across stages by workingwith partner management, legal, finance, marketing, and planning to evaluate/develop, secure approval for, negotiate, and close Xbox, Windows, Game Pass, and event partnerships with publishers and developers.

• Drive relevant business modeling, forecasting, portfolio planning, and post-launch success validation efforts.

• Guide all publishing partnerships and agreements through the Microsoft contract execution process. Maintainahigh levelof internal and external partner satisfaction.

• Analyze Chinese and global market opportunities and create strategies for new lines of game-related businesses that will drive revenue growth and shareholder value.

• Work with multiple levels of management across Asia, Europe, and the Americas to shape our games business strategy and policies.

• Drive the regional execution and operation of Microsoft’s games initiatives across multiple product groups, subsidiaries, and regional organizations.

sales cycles and grow market share.

a diverour culture every day.

Required/Minimum Qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years of experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
  • OR equivalent experience.
• 3+ years of experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance.
• 4+ years of experience providing recommendations to, or collaborating with, mid-to-senior level executives to address and advance technology transformation initiatives, enablements, and outcomes, including Cloud and AI solutions.
• 2+ years of experience shaping and or closing large, complex enterprise agreements or deals across multiple products andservices that include a mix of licensing, cloud consumption, and support.

Additional or Preferred Qualifications

• MBA
• Demonstrated FinancialFluency in engaging withCFO’sandtheir leadershipteams
• MicrosoftcertificationsonAzure,AI,Security, orModernWork
• Experience applying critical thinking and influencing individuals across different organizations, as well as managing situations with ambiguity
• Experiencein strategic account management or customer success roles within enterprise-level organizations, includingexceedingquotaorattainment objectives
• Experienceinmanagingdeal flowacross salesstagesina customer relationshipmanagementtoolset
• Innovative problem-solving skills with capability to align diverse stakeholders toward shared objectives
• Demonstrated ability toestablishtrusted advisor relationships with senior leaders
• Expertisein value-based selling, business case formulation, and quantification of business outcomes
• In-depth knowledge of industry-specific business processes and transformation initiatives

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until October 21, 2025.

• Account Management

• accountplansthroughoutcome-focused selling and planningbased on customer priorities and industry trendsthatleadtonewopportunity creation

• Ensure transition of net new opportunities,andwork

• Work withaccountteamsandpartnerstolink business outcomes to workloads and correspondingconsumption plansleadingto accelerated consumption

• Competitive Knowledge

• network of industry experts& content

• gaps in competitor offerings to position Microsoft as the preferred partner

• Customer Engagement

• utilize

• executive

• Maintain comprehensive knowledge of industry challenges and opportunities to

• (Industry Advisors, Specialists, Partners,etc.)

• Accelerate salesand consumptionthrough businessenvisioningto visualizeenrichedemployeeexperiences,reinventcustomerengagement,reshape businessprocessesandbend the curve oninnovation

• Sales Excellence

• Work through each stage of the Microsoft Customer Engagement Methodology (MCEM), including Listen & Consult, Inspire & Design, Empower & Achieve, Realize Value, and Manage & Optimize, by serving as an advisor to business decision makers

• methodologyandbest practices through Sales Enablement& Skilling programs to reacha broader set ofaccount teams andcustomersbeyond direct account coverage capacity

• to workthroughMicrosoft customer relationship managementsystemand reporting toinfluence account plans,pipeline management,and close plans

Other:

• • Embody our and

In MCAPS Finance, we’re driving shareholder value in 54 subsidiaries & 120 Sales Locations and carry the local accountability for the financials as well as statutory and compliance matters across all Microsoft commercial segments and products. We:

• Land the company vision around the transformation of our business and customer orientation in the subsidiaries and externally.
• Drive strategic resource allocation and investments through local insights, ensuring optimal returns aligned with our worldwide strategy. Key focus is on New Business and consumption with an industry and workload perspective.
• Build trust to lay the foundation of long-term growth from a customer and shareholder point of view in a compliant way.
• Empower and inspire our people to lead and be part of high performing impactful teams while providing diverse career opportunities.

The Asean Finance team partners closely with the sales & marketing teams to identify growth opportunities, accelerate revenue, optimize resources allocation, nurture a strong compliance culture, and deliver upon statutory & tax local requirements.

You will partner closely to execute on their strategy/growth agenda, nurture a culture of compliance and drive the operational rigor across the sub-region.

Culture and Behavior

• You have a growth mindset. You have a desire to continuously learn and innovate, and you also support others to do the same.
• You cultivate Microsoft’s culture of Respect, Integrity, and Accountability in everything you do.
• You fully embrace Microsoft’s leadership principles of Creating Clarity, Generating Energy & Delivering Success.
• You nurture a collaborative & diverse culture. You respect and appreciate individuals with different backgrounds and ensure that all voices are heard.
• You are action-oriented and able to build and deliver strong results through others.

Required Qualifications;

• Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years experience in financial analysis, accounting, controllership or finance, or related field
  • OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field
  • OR equivalent experience
• Strong analytical skills and attention to details

Preferred Qualifications;

• 10+ years of experience in finance positions. Previous business partnership roles in subsidiaries/areas is a differentiator
• Ability to operate and thrive in a fluid/uncertain environment.
• Ability to influence, establish credibility, trust, and partnership at all levels of the organization.
• Fluency in English

The Country Finance Lead is the Finance Partner to the

Your core responsibilities are focused around our four key pillars:

Culture

• Foster a Microsoft Company owner mindset. Develop your own capabilities to bring deeper internal and external awareness of customers, competitors and industries.
• Maximise the potential of our finance organization by working effectively beyond reporting lines and geographies.
• Be the functional lead of country dedicated finance resources, whilst enabling the success of the wide Asia/ASEAN finance teams supporting the local subsidiary.

Quality

• Drive longer term planning, set strategies and align to resource allocation for maximum return & long term growth in the local market aligned to propensity models and targeted share gains.
• Continually monitor resource allocation, ROI and drive strong opex execution on the ground (e.g. ECIF)
• Ensure revenue accountabilities and controllable costs are met on a quarterly basis and deliver performance goals across the key solution areas.

AI Transformation

• Leverage deep actionable insights to drive topline revenue, product adoption and value delivered to our customers.
• Engage externally directly with BDMs and Partners around Digital Transformation, and connect MS solutions to customer priorities within different industries to help land customer wins.
• Drive programatic collaboration with key functions to support deal constructs. Focus on customer aquisition, retention, and lifetime value.

Security

• Compliance & Security leadership & tone, monitor and support management’s responsibility to mitigate risk with special focus on preventing corruption, unethical sales, spend management, privacy and concession & discounts.
• Accountable for Statutory, Tax and regulatory compliance for Microsoft Thailand and Vietnam entities.

Key Indicators of Success

• Strong & open partnership with ASEAN and Asia HQ teams (Finance, Business)
• Leverage insights from area/region and drive strong execution in all Asean markets.
• Coach and mentor finance peers and country sales team members
• Strong culture of compliance in every geo, including S&T requirements.
• Collaborate to others’ success beyond ASEAN

Required Qualifications (RQs)

• 8+ years experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
• OR equivalent experience
• 5+ years of experience using data to drive business outcomes or inform business decisions.
• 5+ years of experience managing relationships with stakeholders, clients, and/or customers

Preferred Qualifications (PQs)

• Bachelor's Degree in a related field.
• 5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience

• Sales Management Trusted Advisor: Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets.
• Business Health and Management: Partner with leaders to coach on pipeline management/hygiene to drive revenue growth, forecast accuracy, and reliability aligned with MCEM, IAP Excellence, and AI initiatives. Build trust by consistently delivering value: anticipate needs, offer practical solutions, and bring a strategic lens to every interaction; Identify and amplify what’s working and share across teams to drive org success.
• One Sales Execution: Drive consistent Sales Excellence, governance, and partner execution translating insights to outcomes on pipeline, top of funnel, and usage through IAP, MCEM, and weekly RoB activation in alignment with Leader RoB. Drive proactive pipeline management by delivering rolling 4Q insights, embedding operational excellence and sales plays always on pipeline creation, reduce hygiene flags below 20%, and no more than 40% stalled pipeline to drive predictable, high-quality growth. Run ROB to improve financial, solution area and cross segment critical indicators of success using standard tools (IAP, MSXI 2.0, MCEM).
• Sales Execution Transformation and Efficiency: Support the rollout of evolving sales strategies and objectives (i.e. emerging pipeline generation programs, acceleration workshops, etc.) to enable sustainable growth and performance.
• Agile Planning Engagement: Support ongoing planning with segments, accounts, and ops leaders by driving always on account, renewal, and consumption planning through enhanced SEL guidance. Provide Sales Excellence leadership in operating model design, planning, and tooling to drive scalable growth and execution readiness.

Required/minimum qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 4+ years of experience in marketing technology, product, or program delivery for large-scale B2B go-to-market.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• Translate ambiguous business goals into standard business processes for agents, define success metrics, and experiment plans; validate impact via A/B tests and holdouts.
• Lead the end-to-end rollout of customer-facing AI Agents as a standard marketing capability: from standardized manual processes to fully-automated optimized self-serve capabilities enabling repeatable and scaled deployment across GTM campaigns.
• Maintain high-quality documentation for Marketers on these evolving processes.
• Create clear and detailed requirements to automate these processes.
• Operationalize agent knowledge management: define ingestion/refresh cadences, taxonomies, and QA for product, offer, and policy content; in partnership with Engineering establish guardrails and drift monitoring.
• Build and evolve processes and tooling for compliant targeting and activation (consent, suppression, frequency, geo/segment eligibility) across channels like web chat, email, and in-product.
• Define and maintain KPI frameworks (engagement, conversion, revenue influence, CSAT/NPS, safety/quality), instrument telemetry, and publish executive-ready readouts.
• Partnering with Marketing, Sales, and Engineering lead a v-team to enable operational capabilities aligned with shaping roadmaps, prioritizing high-ROI scenarios, and unblocking adoption in a global, matrixed organization.
• Champion Responsible AI: privacy, security, fairness, transparency, and brand safety; ensure adherence to Microsoft policies, legal requirements, and regional regulations.
• Embody our and .

ISD & CCT

As an EMEA Custom Consulting Executive in our Custom Consulting Team, you will step into a role where you lead, orchestrate and drive customer value by being at the heart of custom deal making in a sales capacity.  Your career growth will be accelerated as you expand your technology & strategic partnership expertise and take ownership of strategic opportunities from inception to successful deal closure. You will build your knowledge of cutting-edge technologies as you present solutions that enhance cloud consumption for our customers.

• Strong experience in solution-based selling across one or more of the CSAs. Able to effectively position cross-CSA offerings and align customer needs with our portfolio.

• Strong Experience selling into commercial or public sector accounts, with an understanding of industry trends and challenges. Demonstrated ability to tailor solutions to industry-specific needs and significantly contribute to account planning.

• Experience interacting with senior stakeholders, with growing confidence in navigating C-level relationships. Capable of driving executive meetings and articulating the value proposition of our solutions.

• Exposure to consulting or solution architecture practices. Able to collaborate effectively with technical and consulting teams to develop and propose customer solutions.

• Experience driving the sales cycle for digital transformation initiatives. Proven ability to drive value conversations and position solutions aligned with transformation goals.

Additional or Preferred Qualifications (PQs)

• Bachelor's or Master's Degree in Business, Information Technology (IT),  OR related field AND significant years industry sales experience in the commercial  OR public sector (e.g. Finance, Local Government, etc.)  OR related work

• Substantial experience in consulting solution sales and delivery experience

In this role, you will lead and orchestrate customer value through complex deal making, tackle our customers major business challenges, and accelerate your career growth by leveraging cutting-edge solutions to drive our most transformational projects. Some of your key responsibilities will include:

• Partnering with local leaders and their sales teams, establishing strong partnerships and driving a consistent Cross-CSA approach aligned to company strategy and applying a regional approach to meet customer needs.  Strong stakeholder engagement with SPT and Area MCAPS Sales teams

• Bringing impactful technology and industry insights into customer engagements and closes deals with customers, and coaches and influences others internally on how to do this. Leverage deep sales & delivery experience to drive a consultative sale and build trust with ​C level executives​.

• Influencing Microsoft's strategic direction across various markets. Leading a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. Leveraging CSA assets and consulting IP (functions and industry) to deliver customer transformation​.

• Actively participating in the sales planning, orchestration and deal closure leveraging Microsoft’s sales methodology. Shaping and selling custom consulting solutions with technical acumen that maximize Microsoft investments​. ​

• Providing deal coaching and shaping by encouraging cross area learning and insights within the solution area to the value of both our customers and wider Microsoft teams.  Working seamlessly with the wider account team, building and strengthening relationships across the Microsoft teams to drive consumption; putting AI at the forefront of everything we do.

• Continuously building sales expertise, learning and evolving Transformative solutions knowledge to support customers and the wider one Microsoft team and investing in personal development.