Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the customer or expert experience and execute process and system optimization initiatives. Foster collaborative environment...
Engage with customers to guide them through resolution and keep them updated on progress of issue resolution. Communicate process, system, and performance improvement recommendations effectively to stakeholders at all levels,...
Engage with customers to guide them through resolution and keep them updated on progress of issue resolution. Communicate process, system, and performance improvement recommendations effectively to stakeholders at all levels,...
Engage with customers to guide them through resolution and keep them updated on progress of issue resolution. Communicate process, system, and performance improvement recommendations effectively to stakeholders at all levels,...
Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the customer or expert experience and execute process and system optimization initiatives. Foster collaborative environment...