דרושים Transactions Supervisor - Document Processing Services Team ב-גיי פי מורגן ב-United States, Wilmington

within the. In this role, you will leverage your expertise in product development and optimization to drive impactful solutions. You will utilize user research, analyze metrics, and collaborate across one of the world’s most innovative financial organizations to enhance our product offerings. Your contributions will be pivotal in shaping the future of our products and ensuring ongoing success.

Job Responsibilities:

• Collaborate with Area Product Owners, Product Managers, Design, and initiative stakeholders to understand the business needs to drive feature discovery / requirements.
• Analyze and plan for the implementation of new product features on the overall product experience, ensuring alignment with strategic goals.
• Support the collection and analysis of user researching and internal data to inform/improve product offerings and address identified business needs.
• Develop and maintain strong relationships across multiple product areas, facilitating collaboration and alignment on product delivery.
• Balance user needs, business objectives, and technical feasibility while managing the product delivery timeline.
• Support execution of scrum teams through agile SDLC, including requirements, testing, and implementation.
• Write and refine features, enable design driven work through translation of business and design requirements into tech and UAT executable scope.
• Research and analysis of capabilities in order to leverage and supplement them with new requirements.
• Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle.

Required Qualifications, Capabilities and Skills:

• 2-3 years of experience in Business and/or Product Analysis preferably in business/technology projects at a financial institution.
• Proficient knowledge of product development lifecycles and experience in Agile Product Delivery across multiple frameworks.
• Experience in product lifecycle activities, including discovery, requirements definition, and documentation for diverse technological features.
• Developing knowledge of Data Analytics, Data literacy, and Data management practices.
• Developing knowledge of Cloud Based Solutions (i.e. AWS and Snowflake)
• Proficient in JIRA, SQL, Visio, PowerPoint, Excel
• Excellent relationship and communication skills, highly collaborative – can build rapport and credibility.
• A demonstrated bias for action, creative problem-solving, and achieving fulfillment by “creating order out of chaos.”
• Bachelor’s Degree or equivalent experience

As an Experience Design Vice President in our Card portfolio focused on end-to-end customer experiences, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams guiding and partnering with design, content, and research peers and associates. Your expertise in experience strategy and service design will ensure that our offerings are not only visually appealing but also connected and cohesive journeys, enhancing the end-to-end customer experience (CX).

You will be at the forefront on forging transformative partnerships with top-tier global brands, creating innovative co-brand card solutions that drive commerce and deliver unparalleled rewards. In addition, you will be responsible for helping to set a vision and develop Card services that boost our efficiency and effectiveness with our global brand partners.

Job responsibilities

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in user experience design or similar roles
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
• Prior experience doing service design for large scale products and services.
• Proven experience orchestrating and delivering end-to-end seamless customer experiences

Preferred qualifications, capabilities, and skills

• Design leadership or managerial experience
• Navigate complex organizational dynamics
• Great stakeholder management
• Drive and lead workshops with business partners and cross functional teams.

As a Liquidity Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be instrumental in managing the liquidity, balance sheet, and capital positions of our Investment Banking businesses. In this role, you will engage with a variety of stakeholders, including senior leadership and global teams, to develop and implement strategies that enhance our risk management capabilities. This position offers a dynamic and fast-paced environment, ideal for individuals with a keen interest in capital markets and economics.

Job Responsibilities:

• Produce comprehensive liquidity risk reports on a daily, weekly, monthly, and quarterly basis, including JPM Internal Stress and 6G/LCR reports, focusing on identifying key drivers of period-over-period movements and providing insightful variance commentary.
• Develop and deliver detailed liquidity metrics packages for CIB senior management and key stakeholders, ensuring all reports are accurate and timely.
• Leverage understanding of financial products such as deposits, commitments, derivatives, and secured funding, along with regulatory guidelines like Basel III and LCR/NSFR, to assess their potential impact on our Line of Business.
• Coordinate with global teams to create specific sub-Line of Business commentary and analysis, ensuring reporting results are comprehensive and aligned with business objectives.
• Collaborate with FALMA, CTMO, and other stakeholders to ensure the timely and accurate production of regulatory reporting, maintaining a high standard of data integrity.
• Engage with senior CIB Treasury and business leadership, Controllers, Global Treasury, and Liquidity Risk Oversight to gather, understand, and analyze information related to balance sheet and liquidity implications.
• Contribute to ongoing process improvements, optimization, and rationalization efforts related to balance sheet and liquidity management, driving efficiency and effectiveness in operations.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s Degree in Finance or a related field, with a minimum of 2 years of experience in finance, emphasizing analytical work.
• Strong analytical skills, with the ability to think creatively and solve complex problems. You should be comfortable managing large datasets and extracting meaningful insights.
• A solid understanding of finance and financial markets, including On and Off balance sheet products, particularly those related to market business such as prime brokerage and secured funding.
• Excellent interpersonal and communication skills, both verbal and written, with the ability to present information in a clear, concise, and effective manner.
• Strong organizational skills, with the ability to execute responsibilities independently, take ownership of tasks, and work under pressure to prioritize and complete multiple tasks.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Access.

Preferred Qualifications, Capabilities, and Skills:

• Familiarity with liquidity risk regulations and their implications for financial products.
• Experience with automation tools such as Alteryx, Tableau, or Python, which can enhance data analysis and reporting capabilities.
• A proactive approach to staying informed about regulatory developments related to liquidity impacting CIB Treasury.

Contribute to leading-edge security and resilience efforts, advancing protective strategies and propelling continuous improvement.

As an Assessments & Exercises Vice President in the Cybersecurity and Technology Controls line of business, you will contribute significantly to enhancing the firm's cybersecurity or resiliency posture by using industry-standard assessment methodologies and techniques to proactively identify risks and vulnerabilities in people, processes, and technology. Design and deploy risk-driven tests and simulations (or manage a highly skilled team that does) and inform analysis to clearly outline root-causes. In this role, you will evaluate preventative controls, incident response processes, and detection capabilities, and advise cross-functional teams on security strategy and risk management.

such as payment operations, fraud, and supplier management. The primary focus of this role will be to perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets. The successful candidate will have a proven track record in cybersecurity assessments, to include social engineering operations like phishing and vishing, and will be able to demonstrate a general knowledge of computer networking fundamentals, modern threats and vulnerabilities, attack methodologies, and penetration testing tools. The Cybersecurity Red Team consists of highly skilled and qualified members who conduct advanced adversary emulation operations to replicate cybersecurity threats targeting the firm. This position is anticipated to require the use of one or more High Risk Role (HRR) systems, which mandates successful completion of enhanced screening, including criminal and credit background checks, before starting employment and annually thereafter.

Job responsibilities

• Perform and manage hands-on offensive security activities leveraging social engineering skillsets as part of Red Team engagements against critical JPMC assets
• Conduct business process assessments to include tabletop or workshop sessions, live testing of business process controls by technical and social engineering attacks, and preparation of deliverables for senior stakeholders
• Design and execute testing and simulations – such as penetration tests, technical controls assessments, cyber exercises, or resiliency simulations, and contribute to the development and refinement of assessment methodologies, tools, and frameworks to ensure alignment with the firm’s strategy and compliance with regulatory requirements
• Evaluate controls for effectiveness and impact on operational risk, as well as opportunities to automate control evaluation
• Collaborate closely with cross-functional teams to develop comprehensive assessment reports – including detailed findings, risk assessments, and remediation recommendations – making data-driven decisions that encourage continuous improvement
• Utilize threat intelligence and security research to stay informed about emerging threats, vulnerabilities, industry best practices, and regulations. Apply this knowledge to enhance the firm's assessment strategy and risk management. Engage with peers and industry groups that share threat intelligence analytics

Required qualifications, capabilities, and skills

• 5+ years of experience in cybersecurity or resiliency, with demonstrated exceptional organizational skills to plan, design, and coordinate the development of offensive security testing, assessments, or simulation exercises
• Knowledge of US financial services sector cybersecurity or resiliency organization practices, operations risk management processes, principles, regulations, threats, risks, and incident response methodologies
• Ability to identify systemic security or resiliency issues as they relate to threats, vulnerabilities, or risks, with a focus on recommendations for enhancements or remediation, and proficiency in multiple security assessment methodologies (e.g., Open Worldwide Application Security Project (OWASP) Top Ten, National Institute of Standards and Technology (NIST) Cybersecurity Framework), offensive testing tools, or resiliency testing equivalents
• Excellent communication, collaboration, and report writing skills, with the ability to influence and engage stakeholders across various functions and levels
• Candidate should have the ability to perform targeted, covert security tests with vulnerability identification, exploitation, and post-exploitation activities
• Strong understanding of the following: Networking fundamentals (all OSI layers, protocols); Windows/ Linux/Unix/Mac operating systems as well as software vulnerability and exploitation techniques; commercial or open-source offensive security tools for reconnaissance, scanning, exploitation, and post-exploitation (e.g. Cobalt Strike, Metasploit, Nmap, Nessus, Burp Suite)
• Familiarity with AI/ML technologies and tools and operationalizing their use in Red Teaming (e.g., developing video and audio deepfakes, etc.), as well as with system administration skills such as configuration, maintenance, and interpretation of log output from networking devices, operating systems, and infrastructure services and with cloud architecture, operations, and security vulnerabilities
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Broad experience in multiple businesses or verticals, with organizational and cultural understanding of call centers, payments processes, client service/sales organizations, and operational support staff
• The ability to articulate and visually present complex technical and fraud subject matter to a wide and senior audience
• Ability to analyze and produce reports about cybersecurity and fraud vulnerabilities, threats, designs, and procedures

Preferred qualifications, capabilities, and skills

• Social engineering background (or intelligence, law enforcement, or similar experience)
• Experience in fraud detection and prevention, with a proven track record in identifying, analyzing, and mitigating fraud risks within financial systems or similar environments.
• Understanding of relevant regulations and compliance requirements related to fraud prevention, such as AML (Anti-Money Laundering) and KYC (Know Your Customer) standards
• Relevant certifications such as those offered by Offensive Security (OSCP, OSEP), CREST (Certified Simulated Attack Specialist), SANS (GPEN, GWAPT), fraud-specific certifications such as Certified Fraud Examiner or Certified Anti-Money Laundering Specialist (CAMS)
• Technical knowledge such as: developing in-house scripting; using interpreted languages (such as Ruby, Python, or Perl) and compiled languages (such as C, C++, C#, or Java); understanding security tools or technology such as firewalls, IDS/IPS, web proxies, and DLP
• Information Security experience in two or more of the following verticals: fraud operations, threat modeling, network/application security testing, social engineering, Red Team operations, and network exploitation operations
• Ability to support and grow skillsets for Cybersecurity Red Team operations

within the. In this role, you will leverage your expertise in product development and optimization to drive impactful solutions. You will utilize user research, analyze metrics, and collaborate across one of the world’s most innovative financial organizations to enhance our product offerings. Your contributions will be pivotal in shaping the future of our products and ensuring ongoing success.

Job Responsibilities:

• Collaborate with Area Product Owners, Product Managers, Design, and initiative stakeholders to understand the business needs to drive feature discovery / requirements.
• Analyze and plan for the implementation of new product features on the overall product experience, ensuring alignment with strategic goals.
• Support the collection and analysis of user researching and internal data to inform/improve product offerings and address identified business needs.
• Develop and maintain strong relationships across multiple product areas, facilitating collaboration and alignment on product delivery.
• Balance user needs, business objectives, and technical feasibility while managing the product delivery timeline.
• Support execution of scrum teams through agile SDLC, including requirements, testing, and implementation.
• Write and refine features, enable design driven work through translation of business and design requirements into tech and UAT executable scope.
• Research and analysis of capabilities in order to leverage and supplement them with new requirements.
• Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle.

Required Qualifications, Capabilities and Skills:

• 2-3 years of experience in Business and/or Product Analysis.
• Proficient knowledge of product development lifecycles and experience in Agile Product Delivery across multiple frameworks.
• Experience in product lifecycle activities, including discovery, requirements definition, and documentation for diverse technological features.
• Developing knowledge of Data Analytics, Data literacy, and Data management practices.
• Developing knowledge of Cloud Based Solutions (i.e. AWS and Snowflake)
• Proficient in JIRA, SQL, Visio, PowerPoint, Excel
• Excellent relationship and communication skills, highly collaborative – can build rapport and credibility.
• A demonstrated bias for action, creative problem-solving, and achieving fulfillment by “creating order out of chaos.”
• Bachelor’s Degree or equivalent experience

Preferred Qualifications, Capabilities and Skills:

• Experience in Business/Technology projects at a financial institution is preferred.