דרושים Sr Associate Product Small Business Mass Segment Customer Experience ב-גיי פי מורגן ב-United States, Wilmington

As a Strategic Analytics Senior Associate you will be responsible for the development and maintenance of acquisitions strategies across Consumer Card products. This includes data analysis, strategy development, financial evaluation, supporting strategy implementation. You will also be responsible for supporting key relationship with internal and external co-brand partners.

Job Responsibilities:

• Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts
• Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
• Facilitate monthly and quarterly co-brand partner presentations with internal and external senior leaders to share findings and recommendations
• Acquire a strong understanding of the operational processes which will aid in understanding acquisition performance drivers
• Conduct ad hoc analytics and contribute to various projects representing Risk Management
• Lead development of strategy changes and partner with technical groups to develop requirements for changes to rules engines and automated strategies
• Assist with regulatory and internal audits or exams

Required qualifications, capabilities and skills:

• Bachelor's degree in a quantitative discipline from an accredited college/university required
• 4+ years of analytics experience preferably in financial services or consulting
• Ability to logically structure analyses using strong analytical, interpretive and problem solving skills
• Ability to translate complex analysis into concise presentations with clear recommendations and action items
• Strong project management skills and attention to detail to deliver new strategies with strong testing and tracking focus
• Excellent communication and interpersonal skills
• Strong SQL and Python coding skills, Excel, Microsoft PowerPoint and Tableau skills

As a part of the product strategy team for Slate products, you will partner across the organization to create the owned channel acquisition strategy. You will work with our partners in the channels team and others on the Slate team to manage acquisitions across owned channels (Chase.com, retail), suggest and size offers, and create new testing plans for our products. The relationships you build with a variety of teams across operations, acquisition, channels, collections, and risk management will be key to your success. Using your data analysis, finance background, strategy experience, and customer mindset, you will quantify opportunities and advocate for smart, profitable, and growth-oriented segment expansions. With strategy in hand, you will collaborate to align with Card leadership and our broader Bank goals and mission.

Job Responsibilities:

• Bring an entrepreneurial and self-starter attitude to size and explore opportunities for Slate across owned acquisition channels
• Provide strategic thought to develop and prioritize the most critical acquisition strategies to grow revenues and accounts while solving solve customer pain points
• Effectively collaborate with cross-functional teams to develop new tests, capabilities, or experiences to drive account growth and NPS
• Partner with analytics, marketing, product, operations, risk and finance teams to provide thoughtful recommendations and understand and articulate potential benefits
• Navigate a highly-matrixed organization, influence partners, build consensus, and work across various functional departments (e.g., agile products)
• Act as a thought leader, presenting and discussing ideas with intent to persuade, educate, and enhance understanding across all levels of the organization

Required qualifications, capabilities, and skills:

• Marketing experience, particularly in customer acquisition with some channel experience
• Prior experience in risk, finance, or product management in financial services
• Partner effectively and conscientiously by leading through strong collaboration
• Focus on driving quantifiable business results, returns for shareholders, and value for customers
• Experienced in test design, reading beyond the data, understanding customer drivers and needs, experimenting, learning, and taking calculated risks based on data
• Pushes boundaries of “what could be” to innovate and serve our customers’ needs
• MBA or equivalent experience in a financial services or consumer product organization

Preferred qualifications, capabilities, and skills:

• Proven ability to take initiative, influence others, and achieve results without direct supervision over resources
• Develops strong partnerships; recognized as a team player
• Strong analytical, problem solving and planning skills with an excellent ability to manage multiple initiatives simultaneously and experience with SAAS, data queries
• Excellent written and verbal presentation skills including proficiency in Microsoft Excel and PowerPoint
• Prior experience in credit card issuing institutions, risk management or finance functions, acquisition marketin

Job Profile:

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.

Job responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• 3+ years of mortgage lending and proven sales experience in retail banking
• Knowledge of real estate market in local area
• Excellent written and oral communication skills
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Marketing, promoting, relationship building, and consulting skills
• Intermediate PC skills in a Windows environment

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.

As a Marketing Senior Associate within the Branch Infrastructure and Capabilities group, you will oversee key aspects of the credit card release readiness process for our suite of products. You will be responsible for managing various components of our readiness process to ensure a flawless integration of key strategic consumer and business acquisition and engagement offers into the retail ecosystem. You will do this by partnering with the business to understand the necessary requirements and working to build and validate those with the appropriate technology teams. You will also be responsible for identifying friction points within our current acquisition experience and partnering with the appropriate products and tech partners to develop solutions to mitigate.

Job responsibilities

• Manage the readiness process to ensure seamless integration of strategic consumer and business acquisition and engagement offers into the retail ecosystem.
• Collaborate with business stakeholders to understand essential requirements for successful integration.
• Work closely with technology teams to build and validate solutions that meet business needs.
• Identify friction points within the current acquisition experience and develop strategies to address them.
• Partner with product and technology teams to implement effective solutions that enhance the acquisition process.
• Ensure alignment and coordination across various teams to achieve successful execution of strategic offers
• Assist with the execution of various components of our branch modernization journey

Required qualifications, capabilities, and skills

• Ability to handle multiple projects at once, all while maintaining a relentless attention to detail
• Ability to handle changes in business direction and quickly pivot to maintain necessary timelines
• Enthusiastic self-starter; innovative thinker with the ability to derive, formulate, and develop new concepts
• Experience evaluating complex business problems, data analysis and devising recommendations
• Bachelor’s degree in Business Administration, or related field of study, or equivalent relevant experience
• Be intellectually curious and enjoy moving at a fast pace.
• Ability to understand and problem solve within a complex technical infrastructure
• Be a high energy self-starter, effective communicator, and have a passion for the strategic use of data and capabilities.
• Work in large, collaborative teams to achieve organizational goals

Job Summary:

As a Vice President in J.P. Morgan, you will operate in a client centric & end to end model. You will have full ownership of all aspects of fund administration including but not limited to client services, financial reporting, investor relations, and capital event servicing. Want to work on a private markets fund in its entirety, then this may be the role for you! A routine day could have an AVP balancing deal funding processes while managing an audit as well as investor queries simultaneously. This brings a great level of dynamism to the role.

Job Responsibilities:

• Be a culture carrier forsupporting Diversity, Equity and Inclusion across the organisation.
• Manage monthly, quarterly, and annual accounting, audit, and reporting functions for a portfolio of closed ended and semi closed ended private equity and debt funds.
• Be Responsible for LP / investors’ capital calls, distributions, investor financial reports and capital statements.
• Build strong and meaningful relationships with Client stakeholders through a keen understanding of contractual and service delivery agreements with a dedication to excellent execution against agreed deliveries.
• People Management: Manage team deliveries, development & growth.
• Defend against service scope creep and enforcing rigorous Change Control processes.
• Execute the function’s control frameworks through high quality execution of checklists and procedure production, successful partnerships with Business Control functions as well as Internal audits.
• Design, build and implement solutions to eliminate manual processes and reduce risk.
• Be responsible for the timely escalation of both successes and issues to Senior Management.

Preferred Qualifications and Requirements:

• A proactive attitude demonstrating the ability to multi-task and work to tight reporting deadlines. Organisation and planning skills are key to the role.
• Dedicated to doing the right thing showing ownership and accountability.
• Demonstrates a willingness to own the full end to end servicing of a fund or client relationship.
• Data literate, understanding the importance of the data chain in private market structures and skilled in governing its upkeep. Strong acumen of Alteryx is a distinct advantage.
• An advocate of a global operating model with a drive to develop self and the global team, to improve processes and client outcomes.
• Strong communication skills, both written and verbal.
• FIS Investran or Arcesium or equivalent double entry accounting platform knowledge a distinct advantage.
• Prior experience in Private Equity fund administration or alternatives funds industry preferred.
• A qualified/part-qualified accountant or with proven experience in accounting with exposure to US/Lux/UK GAAP and IFRS.

As a Strategic Analytics Associate, you'll work with the risk team to generate thoughtful analytics and recommendations to the business concerning strategy development, implementation, operational controls, and performance monitoring.

Job Responsibilities:

• Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts
• Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
• Acquire an understanding of the operational processes (e.g. manual underwriting, portfolio management, collections) which will aid in understanding acquisition performance drivers
• Conduct ad hoc analytics and contribute to various projects representing Risk Management
• Responsible for development of the new account loss forecast for consumer and small business cards
• Build deep relationships with business partners across the firm and will be expected to interact with key clients and cobrand partner leadership teams

Required Qualifications, Capabilities and Skills:

• BS degree and minimum 5 years Risk Management or other quantitative experience required
• Background in statistics, econometric, or other quantitative field required
• Strong SQL and Python coding skills, Excel, Microsoft PowerPoint, Alteryx and Tableau skills"
• Ability to query large amounts of data and transform the raw data into actionable management information
• Familiarity with risk analytic techniques
• Strong analytical and problem-solving abilities
• Strong written and oral communication skills
• Experience delivering recommendations to management

Preferred Qualifications, Capabilities and Skills:

• MS degree and 3 years Risk Management or other quantitative experience preferred
• Advanced understanding of SAS, SAS Enterprise Miner, or other decision tree software

Bring your expertise to JP Morgan Chase.

As a Wholesale Strategic Analytics Senior Associate in the Business Banking team, you will drive risk criteria and strategic analytics for Wholesale credit products, playing a key role in acquisition and growth. This role requires dedicated attention to refining risk criteria, monitoring credit performance, developing innovative solutions, and ensuring compliance with legal and fair lending standards. You will collaborate with the risk team to generate thoughtful analytics and recommendations to the business regarding strategy and criteria development, implementation, operational controls, and performance monitoring.

Job Responsibilities:

• Use your analytical skills and knowledge of lending business to assess historical trends, identify patterns, and independently deliver insights, ideas and key findings
• Articulate risk practices to non-risk audiences through frequent interactions with Finance, Product, and Marketing, and assess the cross-functional impact on risk.
• Act as an owner-operator, the role requires end-to-end accountability not just for ideas but for outcomes, including execution, post-launch-refinement and impact assessment
• Develop and maintain periodic analytics to provide management with full insight into emerging trends and the quality of the originated accounts and the existing portfolio of accounts
• Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
• Acquire an understanding of the operational processes (credit analysis, portfolio management, collections) which will aid in understanding performance drivers
• Conduct ad hoc analytics and contribute to various projects representing Risk Management
  

Required Qualifications, Capabilities and Skills:

• BS degree and minimum of 3 years Risk Management or other quantitative experience
• Background in statistics, econometric, or other quantitative field
• Advanced understanding of SAS and SQL
• Ability to query data and transform the raw data into usable management information
• Familiarity with risk analytic techniques
• Strong analytical and problem-solving abilities
• Strong written and oral communication skills

• Experience delivering recommendations to management