דרושים Closing Specialist Iii ב-גיי פי מורגן ב-United States, Tempe

As a Closing Coordinator within Wholesale Loan Services, you will manage post-loan closing activities in collaboration with the Credit Officer, Banker, Outside Counsel, and various departments. Your primary responsibility will be to ensure the receipt of all legal loan documentation and address any legal documentation exceptions to meet the bank's required standards.

Job Responsibilities:

• Manage and maintain the teams pipeline of active legal documentation exceptions.
• Review legal loan documentation for operational feasibility, regulatory requirements, and mitigation of operational risk.
• Review operational requirements relating to legal documentation exceptions process, and policies.
• Coordinate flow of post loan closing tasks

Required Qualifications, Capabilities, and Skills:

• Strong oral and written communication skills
• Excellent attention to detail
• Ability to multi-task through the practice of strong organizational and time management skills
• Minimum of 2+ years’ experience in commercial loan products and documentation.

Preferred qualifications, capabilities, and skills:

• College degree or equivalent work experience

As a Specialist II in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

• Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
• Utilizes customer service expertise to interpret needs and deliver continuous insights
• Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
• Excels both independently and collaboratively, driving team success and achieving goals
• Follows all regulatory and departmental practices and procedures diligently
• Takes ownership of each customer interaction while treating them with respect and responding with empathy

• Work Schedule: Monday, Tuesday, Wednesday, Thursday & Friday 6:00am-2:30pm; Off Saturday and Sunday
• 100% onsite (No hybrid or remote)

As a Business Development Specialist within our Merchant Services team, you will be a strategic thinker, passionate about delivering payment solutions to clients. You will leverage your experience in relationship management within Payments to sell our services to both new and existing clients. This role provides an opportunity to communicate with key decision-makers at various levels and propose solutions from our payment solution portfolio. Your strong organizational skills and ability to multi-task will be crucial in this fast-paced environment.

Job Responsibilities

• Selling payment solutions services to both new and existing clients through both inbound and outbound communication
• Qualifying both cold & warm sales leads through making 40 - 50 outbound calls per day
• Communicating both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our payment solution portfolio in a short sales cycle with a high velocity of leads
• Staying abreast of company's products, solutions and services to aid in product development based on client needs
• Maintaining a sales pipeline with detailed and accurate electronic records and other administrative duties as required
• Delivering excellent follow up proactively and on time / as promised to ensure the highest levels of customer satisfaction both pre and post-sale
• Operate between multiple software and platforms to deliver the optimal solution based on client needs

Required qualifications, capabilities and skills

• 2 plus years of sales experience and/or Bachelor/Associate degree
• Strong tele-sales ability, written communication, and interpersonal skills
• Strong organizational skills, ability to multi task and function successfully in a fast-paced environment
• Focused and detail-oriented
• Computer literate, familiar with Microsoft Office and Excel Good work ethic/positive attitude and easy to get along / work with

Preferred qualifications, capabilities, and skills

• Merchant Services or Banking Industry experience
• Bilingual Spanish

As a

Job responsibilities

• Develops a hardware strategy and vision that delivers value to our branch employees and customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Create and manage repository to organize existing assets, vendor relationships, contractual agreements, and technology enablement strategies and timelines
• Drive a disciplined process to review technology requests and needs, focusing on tech refreshes, ongoing initiatives, and long-term innovation
• Conduct periodic reviews of the Book of Work (BOW) with stakeholders, tracking risks and issues
• Establish listening posts across channels to inform prioritization of the BWT team's Book of Work
• Review current metrics and inventories for accuracy, producing a scorecard of vendor performance
• Collaborate with stakeholders, sourcing, finance, and GTI leads to evaluate opportunities for operational and financial efficiencies in vendor costs

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product strategy or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrate a strong understanding of technology, including hardware, networking, and infrastructure, to enhance user experience
• Exhibit strong project management and time management skillsto meet demanding timelines
• Showcase strong written and verbal communication skills, with the ability to present information clearly and concisely to both business and technical audiences

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Demonstrate financial acumen and understanding of consumer banking technologies to execute strategic plans
• Deliver data-driven presentations using PowerPoint and Excel, showcasing innovative thinking
• Develop business process knowledge with a focus on risk management, and learn Agile principles and Jira
• Associate/bachelor’s degree in business, finance, or related field

As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

• Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
• Utilizes customer service expertise to interpret needs and deliver continuous insights
• Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
• Excels both independently and collaboratively, driving team success and achieving goals
• Follows all regulatory and departmental practices and procedures diligently
• Takes ownership of each customer interaction while treating them with respect and responding with empathy