דרושים Credit Card Collections Specialist Ii ב-גיי פי מורגן ב-United States, San Antonio

As a Lead Credit Officer - Vice President in the Key Relationship Group, you will be part of a team that performs independent technical and specialized analysis of Commercial Real Estate relationships, involving complex and larger size portfolios of $250MM+ of debt collateralized primarily by stabilized apartment complexes.

Job Responsibilities

• Performing complex real estate based financial analysis, identifying and interpreting data for management's use in rendering sound credit decisions. Analysis is based on property operating statements, rent rolls, client's financial balance sheet, schedule of real estate owned and verification of deposit statements and understanding of current market conditions and the implication on overall portfolio.
• Completing credit actions (annual family credit reviews) which summarizes the financial analysis completed on a client's portfolio, including recommendations for future business.
• Analyze troubled loans, including quarterly reporting to management.
• Actively contribute to special assignments, including the evaluation of income property loan portfolios, training less experienced credit officer/analyst or division employees, and updating credit policies.
• Formulating new analytical processes and enhancing existing reports to improve the quality of information available to top management.
• Establish and maintain effective relationships with internal and external clients.

Required qualifications, capabilities and skills

• Bachelor's Degree or equivalent experience.
• Minimum 7+ years of relevant experience in credit analysis, risk assessment, credit review and analysis loan review and/or loan workouts.
• Understanding of Commercial Real Estate valuation concepts and methodologies.
• Strong organizational and time-management skills – ability to multitask, prioritize, and work with others in an integrated way to achieve individual objectives and team results.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft desktop tools including Word, Excel, Power Point and the ability to quickly acclimate to proprietary systems.

Preferred qualifications, capabilities and skills

• Working experience with historical property cash flow analysis preferred.
• Experience as a loan underwriter in commercial real estate lending is highly desirable.

As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

• Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
• Utilizes customer service expertise to interpret needs and deliver continuous insights
• Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
• Excels both independently and collaboratively, driving team success and achieving goals
• Follows all regulatory and departmental practices and procedures diligently
• Takes ownership of each customer interaction while treating them with respect and responding with empathy

Job Responsibilities

• Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
• Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client’s banking relationship and conducting business calls with Relationship Managers.
• Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
• Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
• Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
• Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager

Required Qualifications, Capabilities, and Skills

• A minimum of two years of financial services experience.
• Demonstrated experience delivering exceptional client service to an affluent client base.

Preferred Qualifications, Capabilities, and Skills

• A bachelor’s degree
• Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.

This role will report in the office on a hybrid schedule.

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: x

As a Lead Credit Officer - Vice President in the Key Relationship Group, you will be part of a team that performs independent technical and specialized analysis of Commercial Real Estate relationships, involving complex and larger size portfolios of $250MM+ of debt collateralized primarily by stabilized apartment complexes.

Job Responsibilities

• Performing complex real estate based financial analysis, identifying and interpreting data for management's use in rendering sound credit decisions. Analysis is based on property operating statements, rent rolls, client's financial balance sheet, schedule of real estate owned and verification of deposit statements and understanding of current market conditions and the implication on overall portfolio.
• Completing credit actions (annual family credit reviews) which summarizes the financial analysis completed on a client's portfolio, including recommendations for future business.
• Analyze troubled loans, including quarterly reporting to management.
• Actively contribute to special assignments, including the evaluation of income property loan portfolios, training less experienced credit officer/analyst or division employees, and updating credit policies.
• Formulating new analytical processes and enhancing existing reports to improve the quality of information available to top management.
• Establish and maintain effective relationships with internal and external clients.

Required qualifications, capabilities and skills

• Bachelor's Degree or equivalent experience.
• Previous 7+ years of relevant experience in credit analysis, risk assessment, credit review and analysis loan review and/or loan workouts.
• Understanding of Commercial Real Estate valuation concepts and methodologies.
• Strong organizational and time-management skills – ability to multitask, prioritize, and work with others in an integrated way to achieve individual objectives and team results.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft desktop tools including Word, Excel, Power Point and the ability to quickly acclimate to proprietary systems.

Preferred qualifications, capabilities and skills

• Working experience with historical property cash flow analysis preferred.

As a Client Specialist within J.P. Morgan Wealth Management, you will focus on addressing the wealth needs of High Net Worth and Ultra High Net Worth team members and institutions. You will market and sell JPMorgan Chase wealth management services, source new business, and collaborate with a team of professionals to provide high level advice and counsel. You will also keep abreast of trends and strategies in wealth management and engage with other advisors on client engagement efforts. Your new business generation will come from three primary sources:

• Bank-referred opportunities
• Your own business development efforts
• Existing wealth clients

When working with bankers you will serve as the lead wealth partner. You will help identify the banker’s best wealth management prospects, uncover the prospect’s financial needs and objectives, and recommend appropriate wealth management solutions.

• the banker that manages the overall bank relationship with the client

• the Client Specialist, who initially helps determine the appropriate wealth solutions for the client and may serve as an ongoing resource to clients

• a Wealth Manager that acts as the day-to-day manager of the client’s investment assets

• a Financial Planner for certain clients

• an Insurance Specialist for certain clients

• a Trust Officer in instances where we deliver trust services to the client

Job Responsibilities

• Collaborate with bankers to identify and prioritize prospects for private wealth management services.
• Establish credibility and build confidence as a trusted Client Specialist with bankers, prospects, and clients.
• Deliver initial wealth management counsel to prospects based on their specific situation.
• Recommend customized wealth solutions and the right team of advisors to manage the client’s portfolio and serve their wealth needs.
• Effectively advance opportunities presented to you through a focused sales process.
• Generate new assets under management through the bank’s existing lending relationships and through self-sourcing new relationships.
• Keep abreast of trends and strategies in wealth management.
• Engage with JP Morgan Wealth Management (primarily Case Wealth Management) advisors on client engagement efforts.
• Partner with Chase Wealth Management advisors to understand their existing clients who have significant external assets, strategize on addressing clients’ complex needs, and help uncover and consolidate clients’ external assets.

Required qualifications, capabilities, and skills

• College graduate with 7+ years of industry experience and holds the series 7 and 63 licenses.
• Proven ability to effectively market and sell wealth management products and services to HNW and UHNW individuals and institutions.
• A sound knowledge base of investing, trust and estates, financial planning, insurance, alternative investments, tax considerations, and other related areas.
• A self-confident, proactive professional with the maturity necessary to work autonomously and with people of all levels in the organization.
• Excellent communication and presentation skills, both written and verbal.
• A professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.

Preferred qualifications, capabilities, and skills

• An advanced degree such as an MBA or equivalent.
• CFP or CFA designation.

As a Client Specialist within J.P. Morgan Wealth Management, you will focus on addressing the wealth needs of High Net Worth and Ultra High Net Worth team members and institutions. You will market and sell JPMorgan Chase wealth management services, source new business, and collaborate with a team of professionals to provide high level advice and counsel. You will also keep abreast of trends and strategies in wealth management and engage with other advisors on client engagement efforts. Your new business generation will come from three primary sources:

• Bank-referred opportunities
• Your own business development efforts
• Existing wealth clients

When working with bankers you will serve as the lead wealth partner. You will help identify the banker’s best wealth management prospects, uncover the prospect’s financial needs and objectives, and recommend appropriate wealth management solutions.

The team that works with our clients generally consists of:

• The banker that manages the overall bank relationship with the client
• The Client Specialist, who initially helps determine the appropriate wealth solutions for the client and may serve as an ongoing resource to clients
• Wealth Manager that acts as the day-to-day manager of the client’s investment assets
• A Financial Planner for certain clients
• An Insurance Specialist for certain clients
• A Trust Officer in instances where we deliver trust services to the client

Job Responsibilities

• Collaborate with bankers to identify and prioritize prospects for private wealth management services.
• Establish credibility and build confidence as a trusted Client Specialist with bankers, prospects, and clients.
• Deliver initial wealth management counsel to prospects based on their specific situation.
• Recommend customized wealth solutions and the right team of advisors to manage the client’s portfolio and serve their wealth needs.
• Effectively advance opportunities presented to you through a focused sales process.
• Generate new assets under management through the bank’s existing lending relationships and through self-sourcing new relationships.
• Keep abreast of trends and strategies in wealth management.
• Engage with JP Morgan Wealth Management (primarily Case Wealth Management) advisors on client engagement efforts.
• Partner with Chase Wealth Management advisors to understand their existing clients who have significant external assets, strategize on addressing clients’ complex needs, and help uncover and consolidate clients’ external assets.

Required qualifications, capabilities, and skills

• College graduate with 7+ years of industry experience and holds the series 7 and 63 licenses.
• Proven ability to effectively market and sell wealth management products and services to HNW and UHNW individuals and institutions.
• A sound knowledge base of investing, trust and estates, financial planning, insurance, alternative investments, tax considerations, and other related areas.
• A self-confident, proactive professional with the maturity necessary to work autonomously and with people of all levels in the organization.
• Excellent communication and presentation skills, both written and verbal.
• A professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.

Preferred qualifications, capabilities, and skills

• An advanced degree such as an MBA or equivalent.
• CFP or CFA designation.