דרושים Branch Operations Lead - Forest Ave Livermore Staten Island Ny ב-גיי פי מורגן ב-United States, New York

As the Content Design Vice President Communications Lead for the Global Finance Technology organization at JP Morgan, you will play a key role in shaping communication strategies, developing impactful content, and analyzing insightful data. This position is part of the Chief of Staff Office and requires a proactive self-starter to help advance our objectives and foster a positive culture within our 1,600-person organization.

In this role, you will craft and implement comprehensive communication strategies that effectively convey our narrative to both business and technical partners, while enhancing employee engagement. You will design, write, and create content for the organization’s global communication channels, offering solutions that align with product development, operational, and cultural goals. Your exceptional verbal communication skills and senior stakeholder management abilities will cultivate productive relationships and influence decision-making to achieve beneficial outcomes. Your experience in managing complex initiatives, coupled with your proficiency in data analysis and adaptability, will empower you to navigate through complexity and change. Beyond leading strategic communications, you will also be responsible for developing and maintaining dashboards and reports to support operational programs and monitor key performance indicators. Your expertise in data analytics will provide actionable insights that inform strategic decision-making within the Global Finance Technology group.

Job Responsibilities

• Develop and execute program development and communications strategies by identifying and recommending communication needs, capabilities, and solutions that support the organization's operational and cultural objectives.
• Write and design content for various channels, including executive messages and presentations, global and location-specific events, and strategic communications initiatives.
• Measure the effectiveness of communication messages, channels, and programs using data-driven insights, and assess their overall impact on the organization.
• Utilize advanced data analytic skills to provide insights that clarify and enhance messaging, enabling data-driven optimizations to improve efficiency and effectiveness within the tech organization.
• Develop and maintain dashboards and reports to track key performance indicators and metrics. Analyze data to provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain momentum.
• Collaborate with cross-functional teams, working closely with senior stakeholders across regions and lines of business.
• Champion globally inclusive cultural initiatives focused on engaging and motivating our global population.

Required Qualifications, Capabilities, and Skills

• Proven experience in communications, content design, or a related field, preferably within a corporate or technology environment.
• Expertise in written and verbal storytelling, crafting clear, engaging content that effectively conveys complex information.
• Excellent verbal communication skills and experience collaborating with senior leaders.
• Strong creative problem-solving skills, data-driven critical thinking, and a willingness to learn (e.g., identifying trends and patterns using a diverse and ever-growing toolkit).
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites.
• Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Ability to build relationships and influence, organize, and direct people across various seniorities, teams, and departments.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect
• Expand the capabilities and adoption of the modern API gateway for external and internal Payments Web APIs
• High attention to non-functional requirements to ensure stability, security and scalability of the API infrastructure
• Active participation in highly energy global agile team

Required qualifications, capabilities, and skills

• Formal training or certification on API Management Platform concepts and proficient advanced experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience
• Professional experience in API management technology e.g APIGEE, Kong, Mulesoft
• Strong understand of OpenAPI Specification (OAS) for RESTful APIs

• AWS (ECS, EKS, MKS)
• Kong API Gateway
• Experience with Performance and Soak Testing
• Golang programming language
• Lua programming language

As a Data Owner Lead, within Connected Commerce, you will be part of a highly collaborative data & analytics team that partners with product, design, technology, marketing, and analytics to enable data driven next generation and help craft the data requirements, develop data specifications for data delivery, partner with data delivery tech and product and analytics team to identify data gaps and make recommendations to build AI/ML based solutions.

Job responsibilities

• Partners with aligned Product Owners and Leads, Data Scientists and Analysts, Tech Leads, to drive increased business value through the identification of data required to support personalization product capabilities and advanced analytics outcomes such as customer insights and deeper offer engagement.
• Manage the personalization data roadmap, backlog, requirements, and prioritization
• Lead discovery on new initiatives, including determining and refining business value, customer value and working with tech partners for tech feasibility and data availability
• Refine and prioritize stories, as well as lead sprint planning and execution (along with other scrum cadences and events) for technology development teams for consumer experience requirements.

Required qualifications, capabilities, and skills

• 6+ years of experience in data management, data governance, ad-tech, Knowledge of cloud platforms like AWS, Google or Azure, and/or experience with big data technologies like Hadoop, Spark, etc.
• Bachelors in Science or Data or any relevant field.
• Experience developing roadmaps and public cloud platform based solutions for data lake, data warehouse and business intelligence dashboards
• An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams
• Ability to identify and address program execution needs in a fast-paced environment; previous exposure to agile practices and ability to adapt agile tools
• Experience in Data Product ownership, Data governance and ability to work a cross functional & matrix teams, public cloud.
• Ability to partner directly with technology scrum teams to translate product requirements and user stories into technology sizing estimates and requirements

Preferred qualifications, capabilities, and skills

• Experience working on public cloud platforms, AI/ML, digital marketing, controls partners to align roadmap
• Experience in consumer banking, and/or consulting
• Understanding of public cloud technologies, web application frameworks and mobile native technologies

Job responsibilities:

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Lead a team of high-potential software engineers, delivering high quality software that achieves functional objectives
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with business stakeholders, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Stay up-to-date with emerging technologies and industry trends to drive innovation and continuous improvement.
• Implement data governance and best practices to ensure data quality and compliance with organizational standards.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Proficient in development skill Java 21 and Python building into AWS Public Cloud and CD/CD strategies with over10 + years experienceis anabsolute must
• Hands on practical experience delivering system design, application development, testing, and operational stability
• Proficiency in automation and continuous delivery methods
• Experience in Spring Boot, Kafka, Kubernetes, Splunk, Dynatrace
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience
• Exposure to building AI/ML driven applications to drive business goals.
• Track record of Continuous learning mindset

Preferred qualifications, capabilities, and skills:

• Proficiency in Agile and SRE culture
• Working knowledge of one or more NoSQL database technologies, preferably Apache Cassandra
• Working knowledge of one or more Messaging technologies, preferably Apache Kafka
• Develop RESTful APIs and ensure smooth integration across internal and external services.
• Experience with a public cloud (AWS preferred)

The newly formed Transformation Office functions as a strategic accelerator driving strategy and execution of AI initiatives, with a focus of leading and accelerating the implementation of the AI in Operations program and providing standardization and transparency into Operations AI use cases across the firm. Given the importance and scale of this transformation, as part of this role you will have the unique opportunity to work closely with our most senior leaders across the business.

As an AI in Operations Transformation Office Program Manager, you will lead complex projects and programs to drive the AI in Operations program towards its strategic goals and impact AI and Operations teams across the firm. Your experience in program management of leading program offices and broad understanding of the AI space will enable you to develop strategic plans and ensure the program meets internal and external requirements. Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.

Job Responsibilities:

• Apply structured problem-solving and design thinking to address top strategic priorities
• Develop innovative solutions to transform the business model and product offering
• Develop an understanding of innovation in financial services and particularly emerging technologies (e.g., AI/LLM, ML, RPA) to help reimagine the future of D&PS
• Prepare for and listen well in meetings; interject and participate in stakeholder interviews to gather baseline information and work with business partners to clarify / execute any follow-up requests
• Support multiple project work streams
• Establish strong working relationships with internal stakeholders and colleagues
• Manage deadlines and timeframes, proactively escalating issues, as needed

Required qualifications, capabilities, and skills:

• 5 years of experience with a premier strategy consulting firm or an internal strategy consulting / corporate strategy team, leading technology company or AI-related start-up
• Demonstrated experience with consulting toolkit / broad range of analytical tools and problem-solving approaches
• Strong client management and executive-level communication skills
• Track record of demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
• Bachelor's degree in Economics, Finance, Math, Engineering, or a related field

Preferred qualifications, capabilities, and skills:

• Experience in financial services industry or AI-related field
• MBA or an advanced business degree from a top-tier program

As a Compliance Risk Management Vice President within Compliance Conduct and Operational Risk (CCOR), you will act as an independent second line of defense and challenge function in the equity derivatives compliance team, focusing on the Sales and Trading businesses within the Corporate & Investment Bank line of business (LOB). You will be required to closely interact with the Line of Business and global/regional and functional CCOR teams and key stakeholders, including Legal, Business Control Managers, Technology, Internal Audit, Finance & Business Management, and other Control functions. Additionally, you will need to have experience in Compliance, as well as familiarity with regulatory best practices.

Job Responsibilities

• Act as independent second line of defense and challenge function to derivatives markets and sales and trading businesses, raising issues for the front office to remediate through action plans and partnering with the front office process owners in control design, control evaluation, and issue management of compliance and conduct risks.
• Collaborate with legal, regulatory engagement, the business and other control functions to gather information and review responses to regulatory examinations, audits, investigations, inquiries, and other information requests.
• Build and maintain strong client relationships with front office personnel, business management, control managers, legal, technology and business aligned Corporate Functions.
• Work proactively with Business Control Management to maintain, enhance and develop an effective control environment and supervisory program.
• Manage projects independently necessary to support initiatives both within the CCOR and across the firm globally.
• Draft and maintain Compliance policies, procedures and bulletins reasonably designed to support compliance with applicable regulatory obligations, corporate requirements and industry best practices.
• Design and deliver training to support compliance with applicable regulatory obligations, the firm’s compliance-related policies and procedures and industry best practices.
• Assist the team in identifying and escalating issues through formal escalation channels and facilitating timely and effective resolutions.
• Interact regularly with colleagues in other lines of business and other regions on regulatory matters, cross border questions, compliance risk assessments, project management and formulating consistent approaches on corporate regulatory policies.
• Identify compliance and conduct risks inherent within the equity derivatives business.

Required qualifications, capabilities, and skills

• Bachelor’s degree
• 5+ years of professional experience in the financial services industry in areas such as Compliance, law, risk management or audit
• Extensive knowledge of SRO and SEC rules and regulations relating to options compliance (e.g. Consolidated Audit Trail, Transaction Reporting, Best Execution), Sales and Trading.
• Ability to review and digest complex content and data, analyze and draw conclusions
• Strong organizational and project management skills; able to manage competing priorities under tight deadlines
• Strong interpersonal skills, with proven ability to build strong partnerships, collaborate and drive outcomes
• Intellectual curiosity with a proven ability to learn quickly
• Strong Excel skills