דרושים Trade Lifecycle Specialist ב-גיי פי מורגן ב-United States, Jersey City

As the Content Design Vice President Communications Lead for the Global Finance Technology organization at JP Morgan, you will play a key role in shaping communication strategies, developing impactful content, and analyzing insightful data. This position is part of the Chief of Staff Office and requires a proactive self-starter to help advance our objectives and foster a positive culture within our 1,600-person organization.

In this role, you will craft and implement comprehensive communication strategies that effectively convey our narrative to both business and technical partners, while enhancing employee engagement. You will design, write, and create content for the organization’s global communication channels, offering solutions that align with product development, operational, and cultural goals. Your exceptional verbal communication skills and senior stakeholder management abilities will cultivate productive relationships and influence decision-making to achieve beneficial outcomes. Your experience in managing complex initiatives, coupled with your proficiency in data analysis and adaptability, will empower you to navigate through complexity and change. Beyond leading strategic communications, you will also be responsible for developing and maintaining dashboards and reports to support operational programs and monitor key performance indicators. Your expertise in data analytics will provide actionable insights that inform strategic decision-making within the Global Finance Technology group.

Job Responsibilities

• Develop and execute program development and communications strategies by identifying and recommending communication needs, capabilities, and solutions that support the organization's operational and cultural objectives.
• Write and design content for various channels, including executive messages and presentations, global and location-specific events, and strategic communications initiatives.
• Measure the effectiveness of communication messages, channels, and programs using data-driven insights, and assess their overall impact on the organization.
• Utilize advanced data analytic skills to provide insights that clarify and enhance messaging, enabling data-driven optimizations to improve efficiency and effectiveness within the tech organization.
• Develop and maintain dashboards and reports to track key performance indicators and metrics. Analyze data to provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain momentum.
• Collaborate with cross-functional teams, working closely with senior stakeholders across regions and lines of business.
• Champion globally inclusive cultural initiatives focused on engaging and motivating our global population.

Required Qualifications, Capabilities, and Skills

• Proven experience in communications, content design, or a related field, preferably within a corporate or technology environment.
• Expertise in written and verbal storytelling, crafting clear, engaging content that effectively conveys complex information.
• Excellent verbal communication skills and experience collaborating with senior leaders.
• Strong creative problem-solving skills, data-driven critical thinking, and a willingness to learn (e.g., identifying trends and patterns using a diverse and ever-growing toolkit).
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites.
• Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Ability to build relationships and influence, organize, and direct people across various seniorities, teams, and departments.

is a division of Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Core Trade, Supply Chain Finance (SCF), A/R Finance and Export Finance solutions. Our institutional strength, practical expertise, comprehensive technology, and unparalleled network enable us to deliver powerful global solutions, when and where our clients need them. Our global product and technology platform, integrated client service model and network of operational centers enable us to deliver a consistent set of services to clients no matter where they are across the world.

Job responsibilities

• Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
• Owns the change management framework across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
• Interfaces directly with the product technology teams; orchestrating platform enhancements and ensuring quality among technical delivery.
• Serves as an advocate of the SWC business; prioritizing quality value add platform enhancements while working under the limitations of capacity constraints; creating the art of the possible
• Manages a team of highly effective application product owners; load balancing work among the team members and spearheading the team during senior management meetings
• Provides project management governance and leads regular project management calls to ensure visibility of project progress
• Refines deliverable statements and epic refinement as aligned to the Structured Working Capital six-quarter roadmap
• Acts as the first point of contact for the business for enhancement refinements and existing platform capabilities

Required qualifications, capabilities, and skills

• 8+ years of relevant level of experience /equivalent expertise delivering products, projects, or technology applications
• Bachelor’s degree
• Extensive experience leading operational management and change readiness; including running large scale technology projects
• Deep understanding of the Supply Chain Finance and Receivables Finance business is a must
• Experience in enterprise-wide release and deployment processes and strategies
• Exposure to market available third party applications as value added enhancements to SWC’s proprietary applications.
• Strong communication skills and comfortable presenting to TWC senior management
• Advanced knowledge of the product development life cycle, technical design, six quarter roadmap refinements and data analytics
• Required to work part of the day during India hours as well as part of the day during US hours

Preferred qualifications, capabilities, and skills

• Masters degree
• Recognized thought leader within a related field
• Fintech experience
• PMP / Six Sigma qualifications
• Knowledge of other trade and working capital products
• Understanding of other languages

• Experience in Inventory Finance, preferred
• Experience within Receivables Finance with Bank or Factoring company
• Experience in working on innovative solutions for clients and developing the product to address bespoke client and market needs

Job responsibilities

• Manage the preparation and allocation of funding for managed demand deposit accounts (DDA’s), ensuring proper allocation within set thresholds.
• Collaborate with other business lines to facilitate appropriate funding, ensuring seamless operations across all asset classes.
• Utilize various systems and tools to reconcile ledgers, identifying and resolving discrepancies in a timely manner.
• Contribute to the review and improvement of end-to-end processes, applying knowledge of process improvement methodologies to optimize operations.
• Support the implementation of automation initiatives, leveraging knowledge of systems architecture and automation technologies to enhance operational efficiency.
• Understand the function and relevant processes end to end. Assist in identification of issues, analysis of problems and implementation of solutions.

Required qualifications, capabilities, and skills

• Baseline knowledge or equivalent expertise in managing cash movements in and out of client accounts and preparing funding for managed demand deposit accounts.
• Demonstrated ability to apply problem-solving techniques to resolve defined problems within the trade lifecycle.
• Experience in using systems architecture and automation technologies to support operational efficiency.
• Ability to create and deliver presentations to peers, managers, and stakeholders using standard office software applications.
• Familiarity with continuous improvement methodologies to optimize processes and propose solutions within the trade lifecycle.
• Proficient in Microsoft Office ie. Word, Excel, Access, Outlook

Preferred qualifications, capabilities, and skills

• Prior Securities Operation will be beneficial.
• Bachelor’s degree or equivalent, preferred.

As a Virtual Banker II in Consumer Banking, you will contribute significantly to the success of the Virtual Bank helping clients by providing strong customer service, offering advice and sharing products and services to help them meet their financial needs while partnering with Specialists including Private Client Advisors, Private Client Bankers, Mortgage Bankers and Business Relationship Managers, to connect customers to experts who can help them with specialized financial needs. You will engage clients over the phone and video both inbound and outbound providing strong customer service, offering advice, sharing products and services to help them meet their financial needs by making them feel appreciated and being their advocate. You will also show initiative and proactively prevent problems for our clients while being able to maintain success in an ever-changing environment making lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job Responsibilities

• Manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
• Demonstrates success using a value-added, relationship-oriented approach to acquire and deepen client relationships
• Makes personal connections, engages and educates customers, asks open-ended questions and listens to establish trust and build lasting relationships
• Partners with Specialists including Private Client Advisors, Mortgage Bankers and Business Relationship Managers to connect customers to experts who can help them with specialized financial needs

Required Qualifications, Capabilities, and Skills

• 1+ year of Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationships, and revenue generation
• High school degree, GED, or foreign equivalent
• Outstanding financial planning and use of financial planning tools while adhering to policies, procedures, and regulatory banking requirements
• Strong team orientation with a commitment of long-term career with the firm
• Excellent written and verbal communication skills
• Reading and speaking in both Spanish and English fluently is required for this role

Preferred Qualifications, Capabilities, and Skills

• Excellent communication skills
• College degree or military equivalent
• Experience cultivating relationships with affluent clients
• Strong team orientation with a commitment of long-term career with the firm

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

This role offers a Sales leadership opportunity in Trade and Working Capital, where you will act as both the sector head for Technology, Media, and Communications (TMC) within JP Morgan's Global Corporate Bank (GCB) and as the primary sales manager for specific accounts.

As a Sales Leader within Trade & Working Capital, you will lead client engagements to identify and address needs through Trade & Working Capital solutions, driving successful sales outcomes. You'll own client account planning, market execution, and serve as the primary liaison between Trade & Working Capital and its clients. Your strategic vision will guide client targeting and relationship building, while originating new business through financial analysis and idea pitching to key executives. Additionally, you'll enhance client satisfaction by cross-selling products that showcase the full value of the Payments franchise.

Job Responsibilities:

• Lead engagements with clients to identify opportunities for Trade & Working Capital solutions, driving successful sales outcomes.
• Serve as “Deal Team Captain” for structured off balance sheet lending facilities requiring coordination with clients, credit, risk, legal, and product
• Own client account planning and go to market execution, including driving the client coverage model and coordinating with Product partners, Corporate Bankers, Payment Sales, and Investment Bank Client Executives.
• Act as the primary touchpoint between Trade & Working Capital and its clients, leading coordination across functions for sales opportunities.
• Develop and execute the overall Trade & Working Capital TMC client strategy, including industry coverage and relationship building.
• Originate new business and pitch ideas to key executives such as CFOs, Treasurers, and CPOs.
• Cross-sell products to deliver the full value proposition of the Payments franchise.
• Engage with Global Banking teams to optimize lending relationships and client returns.
• Own strategic account planning, pipeline development, and alignment with Payments business objectives.
• Identify emerging client challenges and provide strategic input to shape the T&WC innovation agenda.
• Drive and manage the Sales team to achieve financial targets and ensure client satisfaction.

Required qualifications, skills and capabilities:

• 8+ years of Sales, Relationship Management experience.
• Strong working knowledge of the Trade and Working Capital Finance product set.
• Proven experience in managing client relationships, including understanding key decision makers, business objectives, needs, and buying behavior.
• Ability to foster strong partnerships with HQ and MNC bankers to enhance overall client relationships.
• In-depth knowledge of how clients utilize products and the ability to identify what adds value to them.
• Expertise in analyzing competitor offerings and developing strategies to differentiate JPMorgan in the marketplace.
• Proficiency in credit, risk, loan, and syndication structuring to drive optimal loan returns.
• Excellent communication and interpersonal skills to effectively engage with clients and internal teams.
• Strategic thinking and problem-solving skills to address client challenges and market opportunities.
• Ability to work collaboratively in a team environment and lead initiatives that drive business growth.
• Strong analytical skills to assess market trends and client needs, and translate them into actionable strategies.