דרושים Product Solutions Director Agents Specialist ב-גיי פי מורגן ב-United States, Jersey City
JPMorgan Communications Lead Data Visualization Specialist- United States, New Jersey, Jersey City
As the Content Design Vice President Communications Lead for the Global Finance Technology organization at JP Morgan, you will play a key role in shaping communication strategies, developing impactful content, and analyzing insightful data. This position is part of the Chief of Staff Office and requires a proactive self-starter to help advance our objectives and foster a positive culture within our 1,600-person organization.
In this role, you will craft and implement comprehensive communication strategies that effectively convey our narrative to both business and technical partners, while enhancing employee engagement. You will design, write, and create content for the organization’s global communication channels, offering solutions that align with product development, operational, and cultural goals. Your exceptional verbal communication skills and senior stakeholder management abilities will cultivate productive relationships and influence decision-making to achieve beneficial outcomes. Your experience in managing complex initiatives, coupled with your proficiency in data analysis and adaptability, will empower you to navigate through complexity and change. Beyond leading strategic communications, you will also be responsible for developing and maintaining dashboards and reports to support operational programs and monitor key performance indicators. Your expertise in data analytics will provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
Job Responsibilities
- Develop and execute program development and communications strategies by identifying and recommending communication needs, capabilities, and solutions that support the organization's operational and cultural objectives.
- Write and design content for various channels, including executive messages and presentations, global and location-specific events, and strategic communications initiatives.
- Measure the effectiveness of communication messages, channels, and programs using data-driven insights, and assess their overall impact on the organization.
- Utilize advanced data analytic skills to provide insights that clarify and enhance messaging, enabling data-driven optimizations to improve efficiency and effectiveness within the tech organization.
- Develop and maintain dashboards and reports to track key performance indicators and metrics. Analyze data to provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain momentum.
- Collaborate with cross-functional teams, working closely with senior stakeholders across regions and lines of business.
- Champion globally inclusive cultural initiatives focused on engaging and motivating our global population.
Required Qualifications, Capabilities, and Skills
- Proven experience in communications, content design, or a related field, preferably within a corporate or technology environment.
- Expertise in written and verbal storytelling, crafting clear, engaging content that effectively conveys complex information.
- Excellent verbal communication skills and experience collaborating with senior leaders.
- Strong creative problem-solving skills, data-driven critical thinking, and a willingness to learn (e.g., identifying trends and patterns using a diverse and ever-growing toolkit).
- Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites.
- Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Ability to build relationships and influence, organize, and direct people across various seniorities, teams, and departments.
משרות נוספות שיכולות לעניין אותך
JPMorgan Cybersecurity Solutions Engineer - Assessments Exercises United States, New Jersey, Jersey City
• Assess the potential impact of vulnerabilities on business and technology operations using data-driven risk prioritization.
• Conduct root cause analysis (RCA) of security issues identified during assessments across various technologies and transform your findings into actionable insights.
• Collaborate with stakeholders throughout the firm to understand, address findings, and achieve the common goal of improving the security posture of the firm.
• Identify, design, and implement technical, procedural, educational, or other solutions to effectively mitigate security issues.
• Present analysis, insights, and conclusions to both technical and non-technical audiences, including senior leaders, ensuring clarity and understanding.
• Prioritize remediation efforts using multiple criteria to ensure the most worthwhile issues are addressed first.
• An insatiable technical curiosity about all things Cyber and a desire to expand your skillset.
• Demonstrated ability to be proactive and resourceful, identifying and using appropriate sources for data-driven investigations.
• Knowledge of or experience in offensive or defensive cybersecurity roles and processes such as Incident Response, Threat Intelligence, Penetration Testing, Red Teaming, Risk Management, Cyber Engineering, Cyber Architecture, and Data Privacy.
• Familiarity with network architecture concepts, including cloud architectures, and deploying large-scale applications in an enterprise environment.
• Experience with enterprise level security technologies like firewalls, IDS/IPS, web proxies, DLP, SIEM, SOAR, and others.
• Experience in building analytical processes, templates, and documentation.
• Strong written and verbal communication skills; ability to understand complex problems and present them simply.
• Ability to collaborate with high-performing teams, senior leaders, business stakeholders, third-party vendors, and technical individuals throughout the firm to effectively articulate risk and drive change.
• A strong commitment to ethical practices and doing what is right.
• Coding (scripting) experience (e.g., Python, C, JavaScript, VBScript).
• Experience in developing tactical, operational, and strategic tools and capabilities.
• Bachelor's Degree in Computer Science or a related field, or equivalent experience.
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משרות נוספות שיכולות לעניין אותך
JPMorgan USD Treasury Payments Senior Product Associate United States, New Jersey, Jersey City
As a USD Treasury Payments Sr Product Associate within Global Clearing, you will have responsibilities across Payments products, specifically responsibilities for Clearing House Settlement and CLS USD Nostro Services.
Job responsibilities
- Supporting all clients discussions and providing RFP responses on CHSS and CLS product inquiries
- Working closely with external clients and partners across LOBs: sales/service, implementation, tech & ops, risk, compliance, legal and other groups to ensure proper due diligence and review prior to presenting to stakeholders
- Ensuring client-facing materials, agreements and internal job aids are accurate, up-to-date and position/protect appropriately
- Identifying and implementing the technical and business requirements to support additional clearinghouses
- Deepening relationships with clearinghouses, CCPs and CLS Bank to ensure information exchange and alignment with strategic initiatives
- Partner with the Product Managers to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience in High Value (wire) transfers, Fedwire, ISO 20022
- Experience with Clearinghouse Settlement & CLS
- Knowledge of securities services including custody, transfer agency and other funds services
Preferred qualifications, capabilities, and skills
- Experience in client-facing roles
- Proven track record in risk identification and management
- Demonstrated prior experience working in a highly matrixed, complex organization
- Blend of critical and creative thinking, outstanding communication skills, and ability to inspire and work well with others
משרות נוספות שיכולות לעניין אותך
JPMorgan Payments- Global Clearing Product Manager - Vice President United States, New Jersey, Jersey City
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Understand and proactively manage risk ,compliance and regulatory affairs for products owned.
- Create commercialization process to identify, track, and report on productivity of past, current, and future product development and investments
- Evaluate external trends spanning payments, industry verticals, and technology disruption with the goal of identifying emerging opportunities
- Lead client, sales, and industry workshops with the goal of identifying and evaluating unique industry workflow needs, client pain points, and evolving client needs
- Complete in-depth analysis of direct and indirect competitive landscape and deliver recommendations spanning learn, build, and buy
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 7+ years of relevant experience
- Change agent – make a passionate case for change through facts, strong communication style, and deep understanding of audience
- Relationship builder and Client advocate – invest in developing collaborative relationships with key internal and external partners; delight clients across all touch points through deep understanding of commercial clients and their emerging needs
- Demonstrated prior experience working in a highly matrixed, complex organization
- Payments expert - strong point of view on the future of payments informed by experience and thought leadership
משרות נוספות שיכולות לעניין אותך
JPMorgan Product Manager - Payments Vice President United States, New Jersey, Jersey City
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Become an industry thought leader and help senior leaders shape the strategic vision for the product
- Support commercialization and GTM efforts by partnering with Strategy / Pricing / Analytics / Sales on market research and competitive analysis
- Identify new opportunities by documenting Client feedback and working with Product Management to inform the product roadmap
- Monitor the performance of products and services, including overall profitability, by identifying and maintaining key performance indicators (KPIs)
- Liaise with internal stakeholders (e.g., legal, risk, controls) to ensure compliance with both JPMC policy and regulatory commitments
- Ensure API documentation is up to date across features and is structured to create a cohesive story for platforms
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Demonstrated prior experience working in a highly matrixed, complex organization
משרות נוספות שיכולות לעניין אותך
JPMorgan Senior Director Data Architecture United States, New Jersey, Jersey City
Job responsibilities
- Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
- Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
- Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
- Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
- Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
- Adhere to policies, procedures, and regulatory banking requirements.
- 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
- Ability to create memorable experiences for our clients – elevate the client experience.
- Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
- Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
- High school degree, GED, or foreign equivalent.
- The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, study materials and support provided.
- Ability to work branch hours including weekends and some evenings.
- College degree or military equivalent.
- Experience adhering to banking policies, procedures, and regulatory requirements.
משרות נוספות שיכולות לעניין אותך
JPMorgan Senior Associate Technical Product Manager United States, New Jersey, Jersey City
As a Senior Associate Technical Product Manager at JPMorgan Chase, you will play a key role in developing and delivering technology products that advance our business objectives. You’ll collaborate with engineering, architecture, and business teams to define requirements, prioritize features, and execute on solutions that are secure, scalable, and reliable. This is an opportunity to work on innovative platforms, tackle complex challenges, and make a meaningful impact in the future of financial technology.
Job Responsibilities
- Contribute to the strategy, vision, and roadmap for payment technology products, bringing new ideas to life and driving business growth.
- Gather, analyze, and prioritize product requirements from stakeholders, ensuring our payment solutions meet evolving client and market needs.
- Work closely with engineering and cross-functional teams to deliver high-quality, secure, and scalable payment platforms.
- Manage and refine the product backlog, championing features that enhance payment speed, reliability, and user experience.
- Monitor product performance and key metrics, using data-driven insights to identify opportunities for innovation and improvement.
- Create clear and comprehensive product documentation, including user guides, release notes, and technical specifications.
- Participate in Agile ceremonies, fostering a culture of collaboration and continuous improvement.
- Communicate progress, celebrate wins, and gather feedback from stakeholders to keep our payment products evolving and competitive.
Required Qualifications, Capabilities, and Skills
- 3+ years of experience in product management, technology, or a related domain.
- Solid understanding of the software development lifecycle and Agile methodologies.
- Familiarity with payment systems, APIs, cloud platforms and microservices architecture.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and collaboration abilities, with a passion for working in dynamic teams.
- Detail-oriented and committed to delivering customer-focused payment solutions.
Preferred Qualifications, Capabilities, and Skills
- Experience working in a large, matrixed organization.
- Exposure to financial services technology, payment processing, or similar industries.
- Knowledge of security, compliance, and governance in payment technology products.
- Experience with data analytics and monitoring tools.
- Experience with public cloud platforms is a plus.
משרות נוספות שיכולות לעניין אותך
As the Content Design Vice President Communications Lead for the Global Finance Technology organization at JP Morgan, you will play a key role in shaping communication strategies, developing impactful content, and analyzing insightful data. This position is part of the Chief of Staff Office and requires a proactive self-starter to help advance our objectives and foster a positive culture within our 1,600-person organization.
In this role, you will craft and implement comprehensive communication strategies that effectively convey our narrative to both business and technical partners, while enhancing employee engagement. You will design, write, and create content for the organization’s global communication channels, offering solutions that align with product development, operational, and cultural goals. Your exceptional verbal communication skills and senior stakeholder management abilities will cultivate productive relationships and influence decision-making to achieve beneficial outcomes. Your experience in managing complex initiatives, coupled with your proficiency in data analysis and adaptability, will empower you to navigate through complexity and change. Beyond leading strategic communications, you will also be responsible for developing and maintaining dashboards and reports to support operational programs and monitor key performance indicators. Your expertise in data analytics will provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
Job Responsibilities
- Develop and execute program development and communications strategies by identifying and recommending communication needs, capabilities, and solutions that support the organization's operational and cultural objectives.
- Write and design content for various channels, including executive messages and presentations, global and location-specific events, and strategic communications initiatives.
- Measure the effectiveness of communication messages, channels, and programs using data-driven insights, and assess their overall impact on the organization.
- Utilize advanced data analytic skills to provide insights that clarify and enhance messaging, enabling data-driven optimizations to improve efficiency and effectiveness within the tech organization.
- Develop and maintain dashboards and reports to track key performance indicators and metrics. Analyze data to provide actionable insights that inform strategic decision-making within the Global Finance Technology group.
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain momentum.
- Collaborate with cross-functional teams, working closely with senior stakeholders across regions and lines of business.
- Champion globally inclusive cultural initiatives focused on engaging and motivating our global population.
Required Qualifications, Capabilities, and Skills
- Proven experience in communications, content design, or a related field, preferably within a corporate or technology environment.
- Expertise in written and verbal storytelling, crafting clear, engaging content that effectively conveys complex information.
- Excellent verbal communication skills and experience collaborating with senior leaders.
- Strong creative problem-solving skills, data-driven critical thinking, and a willingness to learn (e.g., identifying trends and patterns using a diverse and ever-growing toolkit).
- Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites.
- Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Ability to build relationships and influence, organize, and direct people across various seniorities, teams, and departments.
משרות נוספות שיכולות לעניין אותך
