דרושים Principal Technical Program Manager - Cybersecurity Technology Controls ב-גיי פי מורגן ב-United States, Jersey City
JPMorgan Site Reliability Engineer II- Physical Security Technology United States, New Jersey, Jersey City
Job responsibilities
Assist in the deployment and configuration of Genetec Security Center on Windows servers, ensuring successful implementation and integration of security systems.
Provide first-level technical support to end-users, troubleshoot issues related to Genetec Security Center, and offer recommendations on best practices.
Recognize and eliminate toil through systems engineering or automation, and implement observability patterns to improve service level indicators, objectives monitoring, and alerting solutions.
Collaborate with senior IT staff and participate in training sessions to improve knowledge and skills related to Genetec Security Center and other IT systems.
Monitor system performance and availability of core Genetec Security Center services, ensuring optimal transparency and analysis.
Document and maintain accurate records of system configurations, changes, and support requests, ensuring clear communication and organization.
Package Genetec Security Center software for client and server installs, and provide on-call support as needed to address urgent issues.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 2+ years applied experience.
2+ years’ experience working with Genetec Security Center, including configuring federations, and experience with installing and upgrading Genetec Security Center software while managing Windows patching.
Familiarity with observability practices such as white and black box monitoring, service level objective alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
Possession of Genetec Security Center Omnicast certification and a good understanding of network protocols and security principles.
Experience working with third-party applications deployed on Windows Server environments and the ability to work with SQL Server, including running queries.
Strong problem-solving skills and attention to detail, ensuring effective troubleshooting and resolution of issues.
Excellent communication and interpersonal skills, facilitating collaboration and effective interaction with team members and stakeholders.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability in various work environments.
Willingness to learn and adapt to new technologies, staying current with industry trends and advancements.
Preferred qualifications, capabilities, and skills
- General knowledge of financial services industry
- Experience working with third-party applications.
- Experience working with any other video management solutions
- Experience working with Intrusion Detection systems
- Genetec Mission Control certification is a plus
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JPMorgan Compliance - Identity Access Management Technology United States, New Jersey, Jersey City
As a Vice President in Investment Banking, you’ll have experience developing strong relationships with corporates and financial institution clients and working across different products. You’ll work on deals and transaction across the spectrum of our banking products, including mergers & acquisitions, divestitures, restructurings, loans, and equity capital and debt capital raises.
Job Responsibilities
- Acting as the primary day-to-day client point of contact and lead banker on deals
- Reviewing and coordinating the analytic work of junior bankers to move marketing/execution process forward
- Refining marketing/execution materials for maximum client impact
- Overseeing the creation of financial projection models
- Identifying and managing all risks in a given deal
- Liaising with other internal and external parties on transactions (eg. lawyers, accountants, counterparties)
- Leading client negotiations, Q&A process and management interviews
Required qualifications, capabilities, and skills
- Prior VP level experience in Healthcare Investment Banking
- Experience in training junior bankers
- Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity
- Very strong quantitative and analytical skills (including Excel modelling and valuation work)
- Ability to work well under pressure and to tight deadlines, and have the aptitude to synthesize large amounts of information and to develop innovative solutions
- Adaptability, able to manage projects independently and be ready to assume a high level of responsibility as a member of a team
- Ability to comfortably interact with clients in a professional and mature manner
- Excellent understanding of financial, legal and reputational risks facing large integrated investment banks in today's environment
JPMorgan Cybersecurity Solutions Engineer - Assessments Exercises United States, New Jersey, Jersey City
• Assess the potential impact of vulnerabilities on business and technology operations using data-driven risk prioritization.
• Conduct root cause analysis (RCA) of security issues identified during assessments across various technologies and transform your findings into actionable insights.
• Collaborate with stakeholders throughout the firm to understand, address findings, and achieve the common goal of improving the security posture of the firm.
• Identify, design, and implement technical, procedural, educational, or other solutions to effectively mitigate security issues.
• Present analysis, insights, and conclusions to both technical and non-technical audiences, including senior leaders, ensuring clarity and understanding.
• Prioritize remediation efforts using multiple criteria to ensure the most worthwhile issues are addressed first.
• An insatiable technical curiosity about all things Cyber and a desire to expand your skillset.
• Demonstrated ability to be proactive and resourceful, identifying and using appropriate sources for data-driven investigations.
• Knowledge of or experience in offensive or defensive cybersecurity roles and processes such as Incident Response, Threat Intelligence, Penetration Testing, Red Teaming, Risk Management, Cyber Engineering, Cyber Architecture, and Data Privacy.
• Familiarity with network architecture concepts, including cloud architectures, and deploying large-scale applications in an enterprise environment.
• Experience with enterprise level security technologies like firewalls, IDS/IPS, web proxies, DLP, SIEM, SOAR, and others.
• Experience in building analytical processes, templates, and documentation.
• Strong written and verbal communication skills; ability to understand complex problems and present them simply.
• Ability to collaborate with high-performing teams, senior leaders, business stakeholders, third-party vendors, and technical individuals throughout the firm to effectively articulate risk and drive change.
• A strong commitment to ethical practices and doing what is right.
• Coding (scripting) experience (e.g., Python, C, JavaScript, VBScript).
• Experience in developing tactical, operational, and strategic tools and capabilities.
• Bachelor's Degree in Computer Science or a related field, or equivalent experience.
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JPMorgan Technology Support Lead - Problem Management United States, New Jersey, Jersey City
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
JPMorgan Sales Success Credit Support Manager - Payments Vice Preside... United States, New Jersey, Jersey City
As a Sales Success Credit Support Manager within the Sales Success Credit Support team, you will lead the team in supporting GCB Payments Sales. You will develop and maintain subject matter expertise of Payments products and their associated credit facilities, collaborate with stakeholders on projects, and manage exception reporting and feedback. Your role will involve creating process models, specifications, and management presentations, while ensuring clear communication and partnership with stakeholders to achieve common goals.
Job Responsibilities:
- Develop and maintain subject matter expertise of Payments products and their associated credit facilities including the business and application flows.
- Develop and maintain subject matter expertise in the various systems and tools used by the team to monitor credit.
- Support stakeholder requests such as facility analysis / reporting, answering questions on how to setup and maintain Payment facilities, and resolving setup issues identified on exception reports.
- Manage the creation of exception reporting, providing feedback to stakeholders and updates to management.
- Develop and maintain Standard Operating Procedures for different request types
- Collaborate with project stakeholders to determine scope and management of both new and existing projects.
- Work with stakeholders on a structured plan and provide periodic reporting to management.
- Create process models, specifications, diagrams / flows, and management presentations.
Required Qualifications, Skills and Capabilities:
- Experience in global payments, with understanding of credit facilities required.
- Experience in control management
- Experience in project management including scope, planning and risk/issue management.
- Strong understanding of Windows Office
- Data experience
- Ability to clearly communicate, partner and influence - leading others to a common goal.
Preferred Qualifications, Skills and Capabilities:
- Advanced Excel, SQL, Business Objects, Alteryx experience preferred
JPMorgan Payments- Global Clearing Product Manager - Vice President United States, New Jersey, Jersey City
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Understand and proactively manage risk ,compliance and regulatory affairs for products owned.
- Create commercialization process to identify, track, and report on productivity of past, current, and future product development and investments
- Evaluate external trends spanning payments, industry verticals, and technology disruption with the goal of identifying emerging opportunities
- Lead client, sales, and industry workshops with the goal of identifying and evaluating unique industry workflow needs, client pain points, and evolving client needs
- Complete in-depth analysis of direct and indirect competitive landscape and deliver recommendations spanning learn, build, and buy
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 7+ years of relevant experience
- Change agent – make a passionate case for change through facts, strong communication style, and deep understanding of audience
- Relationship builder and Client advocate – invest in developing collaborative relationships with key internal and external partners; delight clients across all touch points through deep understanding of commercial clients and their emerging needs
- Demonstrated prior experience working in a highly matrixed, complex organization
- Payments expert - strong point of view on the future of payments informed by experience and thought leadership
JPMorgan Lead Technical Program Manager - Identity Access Management United States, New Jersey, Jersey City
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Commercial & Investment bank in Payments Technology Digital Identity, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
- Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
- Understanding of global and line of business project and program management standards and methods
- Experience working with high-performing teams in complex program execution
- Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations.
- Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
- Ability to work with highly technical teams and feature delivery., translating the technical delivery to Business outcomes.
- Experience with JIRA to manage scope and book of work.
- Strong communication skills
- Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Preferred qualifications, capabilities, and skills
- Experience with Identity and Access Management preferable
Job responsibilities
Assist in the deployment and configuration of Genetec Security Center on Windows servers, ensuring successful implementation and integration of security systems.
Provide first-level technical support to end-users, troubleshoot issues related to Genetec Security Center, and offer recommendations on best practices.
Recognize and eliminate toil through systems engineering or automation, and implement observability patterns to improve service level indicators, objectives monitoring, and alerting solutions.
Collaborate with senior IT staff and participate in training sessions to improve knowledge and skills related to Genetec Security Center and other IT systems.
Monitor system performance and availability of core Genetec Security Center services, ensuring optimal transparency and analysis.
Document and maintain accurate records of system configurations, changes, and support requests, ensuring clear communication and organization.
Package Genetec Security Center software for client and server installs, and provide on-call support as needed to address urgent issues.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 2+ years applied experience.
2+ years’ experience working with Genetec Security Center, including configuring federations, and experience with installing and upgrading Genetec Security Center software while managing Windows patching.
Familiarity with observability practices such as white and black box monitoring, service level objective alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
Possession of Genetec Security Center Omnicast certification and a good understanding of network protocols and security principles.
Experience working with third-party applications deployed on Windows Server environments and the ability to work with SQL Server, including running queries.
Strong problem-solving skills and attention to detail, ensuring effective troubleshooting and resolution of issues.
Excellent communication and interpersonal skills, facilitating collaboration and effective interaction with team members and stakeholders.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability in various work environments.
Willingness to learn and adapt to new technologies, staying current with industry trends and advancements.
Preferred qualifications, capabilities, and skills
- General knowledge of financial services industry
- Experience working with third-party applications.
- Experience working with any other video management solutions
- Experience working with Intrusion Detection systems
- Genetec Mission Control certification is a plus
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