דרושים Ops Business Operations Manager ב-גיי פי מורגן ב-United States, Indianapolis

DESCRIPTION:

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Finance, Business Administration, Information Technology, Information Systems, Cybersecurity, Data Management, Data Analytics, or related field of study plus 7 years of experience in the job offered or as Tech Audit Manager, Assistant Vice President - Technology Auditor, Associate - Senior Technology Auditor, Associate - Risk & Controls, Team Lead - Identity and Access Administration, or related occupation.

Skills Required: This position requires seven (7) years of experience with the following: planning and leading technology audit coverage, including both integrated and technology general control reviews; assessing IT General Controls, including system development practices, management of production events and incidents, technology resiliency, data protection, technology access controls, data management (including data use, storage, retention, and purging), and overall technology governance processes; evaluating Application Controls, including system functionality, completeness and accuracy of system interfaces through both batch and real-time processing, and business use of data models; documenting the designs of tested controls, the independent testing approach, and the operating effectiveness of the controls tested; conveying status updates and observations to key stakeholders, including Senior Management; evaluating and determining the adequacy of tested controls, and assessing the probability and impact of control weaknesses by considering the risk to the business and technology in an integrated manner; guiding staff on engagement for controls in scope, performing quality reviews of work performed, and providing constructive feedback to ensure audit workpapers meet department quality standards.

Job Profile:

As a Senior Home Lending Manager within Chase Home Lending, you will be presented with a unique opportunity to progress your career and make a substantial impact on the business. Your role will involve promoting Mortgage Banking strategies, managing P/L, and influencing business investments. You will also be responsible for leading and developing Lending Managers and Advisors, cultivating partnerships, and recruiting top talent.

Job Responsibilities:

• Significantly impacts business P/L by developing and executing Mortgage Banking strategies and managing regulatory controls.
• Leads P/L ownership for the market, guiding pricing, staffing, and expense management.
• Manages relationships with key partners, including Retail Bank, IT, Product, Operations, and external vendors.
• Actively recruits talent, recognizes high-potential employees, and fosters an inclusive work environment.
• Monitors loan applications and closings, provides business-building advice, and ensures regulatory compliance.
• Uses strategic skills to maintain a broad market perspective and identify opportunities in sales, staffing, and processes.
• Applies Mortgage Banking expertise to understand offerings, guidelines, and local market needs, and guides new lead source development for market growth.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience in mortgage sales and banking.
• 7+ years of management experience, including leading teams of Sr. Managers.
• In-depth knowledge of Federal and State regulatory policies.
• Strong problem-solving, analytical, and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficient in PC skills, including Excel, Word, and PowerPoint.
• Ability to perform well under stress.

Preferred Qualifications, Capabilities, and Skills:

• Strong Technical background preferred.

DESCRIPTION:

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Information Technology, Computer Science, Computer Engineering, or related field of study plus five (5) years of experience in the job offered or as Product Manager/Owner, Business Analyst, Application Developer, Database Developer, Systems Engineer, or related occupation. The employer will alternatively accept a Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field of study plus seven (7) years of experience in the job offered or as Product Manager/Owner, Business Analyst, Application Developer, Database Developer, Systems Engineer, or related occupation.

Skills Required: This position requires five (5) years of experience with the following: Performing data manipulation and data structuring using SQL; Generating reports to measure the performance of SLAs using Excel; Performing statistical analysis using Python and Pandas on multivariate datasets to measure the performance of API services; Writing user stories to define the product backlog using Jira; Creating filters and dashboards on Jira to assess the health of product backlogs; Managing product backlogs using MoSCoW, Cost of delay, Weighted Shortest Job First, Stack Ranking and RICE prioritization; Defining sprint goals for quarterly deliverables. This position requires three (3) years of experience with the following: Evaluating and assessing Privileged Access Management solutions using CyberArk Enterprise Password Vault v 9.xx or newer; Designing and developing workflows using Lucid and Visio; Designing and developing IAM services for managing passwords and secrets for large scale enterprise onboarding. This position requires two (2) years of experience with the following: Designing and developing Risk and Control journeys using ARIS for IAM services; Planning product increments using Jira Align; Defining the quarterly book of work, strategy, objectives and key results for an API product. This position requires one (1) year of experience with the following: Designing and developing Python scripts to automate the creation of Excel reports.

Job Location: 575 Washington Blvd., Jersey City, NJ 07310.

Full-Time. Salary: $155,500 - $187,500 per year.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you’ll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You’ll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

We are currently hiring a transactional lawyer to join the Legal Support Team. The responsibilities include:

• Drafting, reviewing and negotiating a variety of corporate documents with clients, including non-disclosure agreements, non-reliance letters, and joinder agreements;
• Conduct legal research and analyze laws and requirements and
• Engage in other special projects, as needed.

As a Business Relationship Manager I, Officer in the Military Pathways Direct Hire Program, you will build, manage, and retain a portfolio of business clients, providing customized banking solutions tailored to their financial needs. You will have the opportunity to develop relationships with clients and internal partners, ensuring a seamless client experience while adhering to risk management protocols.

Military Pathways Direct Hire Program, Business Banking, Business Relationship Manager I, Officer

• Induction training and acclimation support in your first month on the job
• 12-months of program support, coaching and career development
• Networking opportunities with your Pathways colleagues
• Exposure to senior members
• Professional skills training throughout the year

To ensure continuous development throughout the program, you will receive mentorship, guidance, and support from your individual manager, program manager, veteran sponsor and many other influential business partners across the firm.

Job Responsibilities

• Build, manage, and retain a portfolio of 100 - 115 business clients after an initial training phase, with annual revenue of $1 - $5 million for your assigned branches; provide deposit and cash management solutions and manage credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses. Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Work within risk parameters that protect the bank. Seek out expertise of others to enhance existing knowledge and ensure a positive client experience
• Provide the best in client advice and service while developing the relationship to ensure a seamless client experience throughout Chase. Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches
• Protect the firm by following sound risk management protocols and adhering to regulatory requirements. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships with clients and prospects. Regularly review processes and strategies with manager, making adjustments as needed

Required qualifications, capabilities, and skills

• Enlisted/Junior Officer background with minimum of 4 years of Military experience
• Up to 7 years of separation from military service

Preferred qualifications, capabilities, and skills

• Bachelor’s degree or equivalent work experience
• General business knowledge and understanding of core business products and services
• Strong communication skills with individuals at all levels, internally and externally. Ability to build relationships with clients and internal partners
• Ability to travel occasionally for key business meetings and training

A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations.