דרושים Insurance Service Manager Iii ב-גיי פי מורגן ב-United States, Fort Worth

The
AI in Operations program

As a Portfolio Manager within The AI in Operations Transformation Office, you will own the end to end process around the AI use cases to ensure appropriate scaling and collaboration of AI capabilities and prioritization of highest value opportunities across the Operations space. Your experience in program management and understanding of the AI space will enable you to manage this complex, firmwide process. Adept navigation through ambiguity, adaptation to change, and leveraging of advanced analytical reasoning and influencing skills are essential for driving mutually beneficial outcomes. Your exceptional communication abilities will foster productive relationships with stakeholders, cross-functional teams, and clients. Through your technical fluency and thought leadership, you will play a pivotal role in achieving business goals, shaping the firm's technology landscape, and moving work forward that has firmwide impact.

Job responsibilities:

• Own the AI in Operations portfolio management process end to end including the intake process, prioritization and workflow process, and metrics and reporting
• Advance and mature the portfolio management process including driving the future direction, strategy, design, governance, and deliverables for the process
• Manage reporting and communicate portfolio performance and accomplishments to senior-level stakeholders
• Manage AI in Operations portfolio operating model – responsible for documentation, implementation, change management and ongoing strategy and planning
• Track key performance indicators (KPIs) and objectives, key results (OKRs) and own all tracking and reporting on program performance and outcomes
• Proactively manage team to ensure the success of programs including clearing of team roadblocks and supporting key escalations & challenges
• Collaborate with cross-functional teams, including AI in Operations program teams, AI teams across the firm, and Operations teams across the firm. Communicate enhancements, risks, and issues to stakeholders and executive leadership. Build and maintain strong relationships with internal and external stakeholders
• Advise and influence senior leaders and business executives on key business decisions, prioritized AI capabilities, and major change initiatives
• Develop deep, trust-based advisor relationships with key client stakeholders in management and the Lines of Business (LoBs) to drive delivery and achieve organizational alignment and buy-in
• Build, lead, and mentor a high-performing team of program managers; ensure the team has the necessary resources, skills, and support to achieve their goals; promote the sharing of best practices and lessons learned across the team

Required qualifications, capabilities and skills:

• 8 years of industry experience working on program management & change management related activities within a large-scale organization with a focus on large-scale transformation initiatives; BA required
• High proficiency with Microsoft PowerPoint for executive level documents and Excel based model for program analytics
• Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment
• Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business
• Excellent oral and written executive-level communication and presentation skills
• Strategic thinking and problem-solving abilities, with proven ability to apply a range of analytical tools to develop solutions; working with ambiguity and laser focused on delivering results
• Strong leadership and team-building skills

Preferred qualifications, capabilities, and skills:

• Strategy or consulting experience is a plus
• A Master’s degree in Business Administration (MBA) can be advantageous
• Experience in Microsoft SharePoint and data visualization tools such as Alteryx or Tableau is a plus
• Strong understanding of AI/ML algorithms, frameworks, and applications and prior experience in AI/ML technology delivery is a plus

. It will involve working with a large and complex front-end mono-repo written in React and Typescript. A firm understanding of Application Design is required for this role, along with the ability to excel in a team through outstanding technical contributions, communication, and partnership.

What will you do?

• Develop cutting edge Generative AI Interface solutions using React and typescript using modern continuous integration standards and patterns
• Collaboratively design and build custom UI components to support various business workflows
• Develop innovative solutions or tools and build automated processes to help streamline both the development of a large and complex codebase and improve the developer experience
• Leverage strong operational skills to develop impactful recommendations on upstream product, process, or policy improvements that will optimize the user experience
• Work closely with the Product team to design, build and deliver capabilities in agile sprints.
• Collaborate with cross-functional teams, including product, backend engineers, designers, and data scientists to integrate generative AI into various applications and products.

What do we need?

• 5+ years of React development.
• Deep expertise of HTML, CSS, and JS, React, Typescript, and state management
• Experience working on a large team of developers in a large corporate environment developing, debugging, and maintaining code
• Hands on experience in React concepts such as functional components, hooks, state management, and context API with popular React libraries and tools like React Router, React Query, React Hook Forms and Ag Grid React.
• Solid understanding of improving and debugging memory and performance bottlenecks.
• Experience with application production readiness, production monitoring, and production issue triaging
• Knowledge of industry standard software best practices, development lifecycle processes and Agile tools and methodologies.
  • Strong interest in Generative AI and cutting-edge web technologies
  • Experienced in using the CLI, git workflow, and CI / CD
  • Familiarity and experience with Jest and React Testing Library
  • Ability to adapt to new technologies and learn quickly in a fast-paced environment.

Job Summary:

As a Collateral Perfection Specialist in the Real Estate Team, you will ensure the lien on collateral is accurately managed and documented. You will support Business Banking, Commercial & Investment Banking, and the Commercial Term Lending portfolio by reviewing collateral files, preparing legal documentation, and assisting internal departments with collateral disposition.

Job Responsibilities:

• Research and obtain outstanding recorded loan documents via phone/email contact with third parties.
• Conduct quality reviews of recorded loan documents to ensure accuracy and lien position.
• Obtain and review outstanding title policies for accuracy and lien position.
• Perform notary duties.
• Conduct collateral file reviews and prepare/mark-up schedules, including for loan Consolidation Extension Modification Agreements (CEMAs).
• Prepare commercial loan documents accurately and with high attention to detail.
• Provide back-up support for peers.
• Participate in projects and working groups as required.
• Understand and follow Bank policy and established procedures.
• Meet or exceed established Service Level Agreements.
• Perform other duties as needed and assigned.

Required Qualifications, Capabilities, and Skills:

• 5 years of loan operations experience in a banking or financial services industry.
• Experience reading, interpreting, and/or preparing real estate legal loan documents.
• Detail-oriented with a methodical approach to tasks.
• Customer service oriented with strong communication skills.
• Team-oriented and technologically adept.
• Strong organizational, time management, and prioritization skills.
• Must be willing to interact verbally and in writing with third parties professionally.
• Must be able to lift 30LBs (collateral files/boxes).
• Must be (or be able to become) a Notary.

Preferred Qualifications, Capabilities, and Skills:

• Experience with commercial real estate legal loan documents.
• Understanding of Consolidation Extension Modification Agreements (CEMAs).
• Production-oriented with a quality focus.
• Critical and independent thinking skills.

As a Trust & Estate Operations Insurance Officer in our Asset Wealth Management team, you will oversee and manage insurance operations within Trust & Estate client accounts. You will coordinate with various stakeholders to ensure effective management of insurance policies, claims, and renewals, enhancing operational efficiency and mitigating risks.

Job Responsibilities:

• Manage and oversee Real Estate and Oil & Gas insurance operations within Trust & Estate client accounts.
• Coordinate with internal and external stakeholders, including vendors, underwriters, and property managers, to ensure effective management of insurance policies, claims, and renewals.
• Leverage expertise in Real Estate, Oil & Gas, and insurance to enhance operational efficiency and mitigate risks.
• Handle documentation and renewal of external insurance policies for real estate properties, tenants, and Oil & Gas working interests.
• Conduct insurance assessments during triennial appraisals and annual reviews to ensure adequate coverage.
• Prepare and maintain monthly reports to monitor financial activities, new assets, and claim statuses.
• Support the annual renewal process of the Master Insurance Program (MIP).
• Assist in evaluating existing policies, carrier quality, and coverage limits to ensure compliance and adequacy.
• Develop and maintain detailed procedures, workflows, and models to optimize operational efficiency.
• Collaborate with external vendors and internal business partners to resolve issues and implement process improvements.
• Work closely with management to prioritize and implement improvement opportunities.

Required Qualifications, Capabilities, and Skills:

• Minimum of 3 years of experience managing Real Estate and Oil & Gas insurance industry operations.
• Strong expertise in Real Estate, Oil & Gas, and insurance fields.
• Excellent coordination and communication skills to work with internal and external stakeholders.
• Experience in conducting insurance assessments and preparing financial reports.
• Ability to collaborate effectively across multiple lines of business, suppliers, and various levels of management.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Must be able to work efficiently and independently.
• Highly proficient in Microsoft Suite of Applications, including Access, Excel, OneNote, and PowerPoint.

Preferred Qualifications, Capabilities, and Skills:

• Insurance License.
• Strong resilience when working in high-pressure, deadline-oriented environments.
• Ability to prioritize and manage multiple simultaneous responsibilities.
• Flexible “can-do” approach.