דרושים Business Resiliency Associate Markets Operations ב-גיי פי מורגן ב-סינגפור

Job responsibilities:

• Leads technology and process implementations to achieve functional technology objectives.
• Delivers technical solutions that can be leveraged across multiple businesses and domains.
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Contribute to the design and implementation of a strategic high-volume, high-resilience data processing systems for surveillance and retention.
• Be part of the Global Technology organization spread across of US and APAC to provide end to end design, build and delivery.
• Work collaboratively to ensure team and organization standards are followed and the team is consistently focused on continuous improvements and sustained delivery.
• Employ simple design and pragmatic implementation techniques to promote business value.
• Pair program with team members to build high-quality solutions.
• Be passionate about technology and constantly seek ways of learning new technology and practices
• Mentor junior team members to progress their technical and professional skills. Be open and actively seeking learn.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Software engineering experience, with firm understanding of various design patterns, cloud native microservices architecture and engineering practices.
• Strong experience working with Java, Spring Boot and Oracle, along with good understanding of Maven build tooling.
• Comfortable in more than two programming languages with a strong understanding of fundamental web/internet technologies.
• Experience with both Private and Public clouds ranging from IaaS to PaaS solutions. Hands on experience with Docker, Kubernetes, AWS EKS and ECS is required.
• Practical experience with unit testing using tools like JUnit or Mockito
• Experience developing or leading cross-functional teams of technologists.
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills:

• Proficient in SQL preferably across multiple databases.
• Grafana, Cortex, Kibana, Datadog, Cloudwatch, NuGet, JFrog Artifactory experience preferred.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you’ll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You’ll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

As a Regional Client Service Account Manager within the Client Servicing team, you will be the primary point of contact for our top-tier clients, ensuring that JPMorgan Chase offers the highest standard of service. You will manage all client service-related tasks with efficiency and quality, providing comprehensive account management and escalation support. Additionally, you will leverage AI and technical skills to enhance banking services and drive operational efficiencies and will collaborate with cross-functional teams to drive efficiency, leverage technology, and deliver superior client experiences This role provides an opportunity to enhance your career in the Client Servicing space, working closely with our APAC-based clients and their Regional Treasury Centers located in Singapore.

Job Responsibilities

• Act as the primary point of contact for APAC regional clients for advice, complex enquiries, escalations, complaints, coordination of account maintenance; across a full suite of cash management and liquidity products
• Understand clients’ business to identify solutions on client issues, enhance client experience in partnership with Sales, Product, Implementations and Operations
• Deliver periodic Service Reviews, using data to understand and analyze client’s transactional activities, client enquiries and identifying opportunities for operational improvements and efficiencies.
• Document and maintain a comprehensive inventory of clients’ business activities with the bank
• Communicate proactively with clients on regulatory changes, product innovation and technology enhancements
• Provide client education and training on the bank’s operational process and product functionalities
• Utilize AI and technical skills to analyze data, identify trends, and support decision-making
• Collaborate with internal teams to optimize processes and implement innovative solutions

Required qualifications, skills and capabilities

• Bachelor’s Degree or equivalent
• At least 4-year experience in Product, Client Service, Operations, Project Management or Implementation roles within the banking industry.
• Ability to work well within tight deadlines and good time management skills are required
• Good communication skills, with proven ability to influence stakeholders and communicate clearly to effectively manage stakeholder relationships
• Strong analytical skills with the ability to interpret complex data and provide actionable insights

Preferred qualifications, skills and capabilities

• A strong understanding of the cash management business, products, and operational procedures
• Proficiency in AI technologies and technical tools relevant to transaction banking
• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively
• Experience in Payments, Treasury Services, or cash management

Job summary

As a Vice President in Sales and Marketing, you will be responsible for independent client coverage which will include maintaining and developing key client relationships. This role will also involve ideation, marketing and execution of flow and structured products. A Vice President is expected to have deep understanding of products including structured derivatives and working understanding of corporate banking products with an ability to navigate client conversations involving these topics and independently generate and maintain client relationships across the treasury space. In addition, you will be required to work with business partners in trading, structuring and banking to provide comprehensive client coverage across the platform.

Job responsibilities

• Developing and maintaining and key client relationships with the objective of client profitability across FX, Rates and Investments.
• Ideation, marketing and execution of structured products.
• Partner with stakeholders in trading, structuring, transaction and trade and corporate banking to provide comprehensive client coverage across the platform.
• Develop derivative sales and marketing skills in junior team members

Required qualifications, capabilities, and skills

• A strong FX and Derivatives market knowledge is necessary
• 6+ years of experience in sales and product responsibilities
• Strong ability to partner with internal stakeholders including corporate banking, structuring, trading and other product teams
• Developed and established relationships with key Corporate clients
• Strong understanding of market regulations applicable to FX and Rates products
• Strong understanding of fundamental product knowledge and market structure

Preferred qualifications, capabilities, and skills

• The candidate needs to be able to deal confidently with people at all levels in the organization
• Clear, logical thinker with strong qualitative skill set including effective communication and presentation
• Strong team player that partners well with principals of the platform including Research and Trading
• Ability to engage with clients, understand their exposures and maintain relationships.

As an Analyst within the WKO Markets Middle Office team, you will be responsible for managing the Front Office relationship for business requests for KYC Onboarding, Remediation and Renewals. You will facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will also be required to involve leveraging AI to enhance the KYC process.

Job Responsibilities

• Manage new business and KYC periodic refresh requests, liaising with Front Office and facilitating the KYC process end-to-end.
• Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources (not limited to company registries) and client documentation, seeking additional confirmation or approvals as needed.
• Work closely with Business and Clients to obtain all necessary supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and ensure continuity of information flow across the groups.
• Manage workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process enhancements, leveraging AI, and provide guidance on key process and technology initiatives to the business.
  

Required qualifications, capabilities, and skills

• Diploma or equivalent.
• Minimum 1 year of experience in KYC/Onboarding functions.
• Proficient in KYC/Compliance/AML procedures and standards.
• Knowledge of diverse client types (e.g., Corporates, SPV, Trust, Funds, FIs).
• Expertise in the financial industry, particularly in Corporate Investment Banking.
• Strong verbal and written communication skills.
• Effective interpersonal skills for partnering with stakeholders, influencing, and negotiating.
• Excellent time management, organizational, and relationship management skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience in adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures, with basic to intermediate Microsoft Office skills.
  

Preferred qualifications, capabilities, and skills

• Experience with KYC in Corporate and Institutional Banking is preferred.
• Experience in KYC/Onboarding functions within the banking industry preferred.
• Proficiency in Mandarin language is an added advantage to review and translate documents from China.
• Knowledge of other Asian languages will be a plus.

Job Description

Job responsibilities:

• Understand requirements, solve technical problems, propose complete solutions

• Design, develop and test software following standard SDLC

• Support PMs, BAs and management as technical SME

• Define and implement non-functional requirements

• Help team identify improvements to make to our systems and processes

Required qualifications, capabilities and skills:

• Understand Core Java and/or C++, Spring, Design pattern, Unit Testing, Threading and Messaging

• Understand Modern Software Architecture and framework, interests in Cloud computing, Machine learning and Data Science Skills

• Understand Multi-Threading, Realtime system implementation

• Understand Low-Latency event-driven systems

• Understand Design Patterns and Software Architectures

• Understand Fundamental computer science principles including operation system, network, data structure and algorithm

• Energetic, motivated, and determined