דרושים Instructional Designer ב-גיי פי מורגן ב-Philippines, Quezon City

Job Summary:

As a Digital Learning Designer, Associate within the Operational Learning team at JPMorgan Chase, you will be at the forefront of transforming how we develop and deliver learning to our employees. You will promote the need to deliver more microlearning to support business upskilling and create unique learning experiences that enhance learner engagement and improve employee knowledge, skills, and job performance.

Job Responsibilities:

• Design and develop impactful digital learning solutions.
• Use agile development tools and processes to create engaging and interactive learning content, including e-learning courses, infographics, animations, simulations, assessments, microlearnings, and learning games.
• Ensure training content adheres to audio/visual technical specifications, brand guidelines, accessibility standards, and industry best practices.
• Work on multiple large-scale projects with multiple stakeholders as part of a global Learning Development team.
• Produce high-quality solutions and consistently maintain project schedules.

Required Qualifications, Capabilities, and Skills:

• Strong experience in building digital learning solutions.
• Ability to thrive in dynamic environments, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.
• Up-to-date knowledge of current trends and developments in e-learning, including advancements in AI usage in learning.
• Knowledge of WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions.
• Experience in designing engaging learning interventions, beyond traditional page-turners.
• Commitment to maintaining and developing knowledge in educational technology, adult learning, and educational best practices.
• Proficiency in any of the following tech stack and tools: Adobe Creative Suite applications, LMS platforms (e.g., Oracle), Articulate Storyline, and SCORM.

Job Profile:

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.

Job responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• 3+ years of mortgage lending and proven sales experience in retail banking
• Knowledge of real estate market in local area
• Excellent written and oral communication skills
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Marketing, promoting, relationship building, and consulting skills
• Intermediate PC skills in a Windows environment

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.

As an Instructional Designer within Chase Travel, you will collaborate with subject matter experts and leaders to develop and implement effective training programs. You will drive the success of our learning initiatives by ensuring the delivery of high-quality learning experiences for all Chase Travel learners. Your role will focus on creating engaging and interactive training materials that address identified training gaps.

Job Responsibilities:

• Collaborate with subject matter experts (SMEs) to identify training gaps and develop content that addresses those needs.
• Design and develop engaging and interactive training materials, including e-learning modules, instructor-led training (ILT) guides, job aids, and assessments.
• Utilize various instructional design models (e.g., ADDIE, SAM) to create effective and scalable training solutions.
• Continuously update and improve training materials based on feedback, industry trends, and changes in company policies or procedures.
• Facilitate train-the-trainer sessions to ensure consistent delivery of training content.
• Manage multiple projects simultaneously, ensuring timely delivery of high-quality training materials.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree in Instructional Design, Education, or related field.
• Minimum of three years of experience in instructional design or related role.
• Proficiency in e-learning development tools (e.g., Articulate, Captivate).
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Strong stakeholder management skills.
• Training or teaching experience in a corporate environment.
• Educational units or equivalent training in corporate training, facilitation, or instructional design.
• Experience in upskilling new hires and cross-skilling.

Preferred Qualifications, Capabilities, and Skills:

• Experience in designing training for call centers or customer service environments.
• Familiarity with learning management systems (LMS) and virtual training platforms.
• Knowledge of adult learning principles and instructional design models.
• Travel industry experience is a plus!

Additional Requirements:

• A portfolio is required.