דרושים Applications Support Engineer ב-גיי פי מורגן ב-Philippines, Quezon City

Are you ready to make a meaningful impact in the world of regulatory compliance and labor law? As a Licensing and Regulatory Management Associate, you’ll play a pivotal role in ensuring our organization’s adherence to Indian regulatory requirements, driving excellence in compliance, and leading innovative technology initiatives. This is your opportunity to collaborate with senior stakeholders, manage complex regulatory challenges, and shape the future of compliance through digitization and process transformation.

Job Summary

As the Licensing and Regulatory Management Associate within our team, you will be responsible for overseeing and managing regulatory reporting obligations, ensuring timely and accurate submissions to various regulatory bodies, primarily under labor laws. You will engage with senior internal and regulatory stakeholders, manage challenging conversations on complex compliance and regulatory issues, and lead technology initiatives to ensure compliance with applicable Indian laws and regulations. This role offers the opportunity to play a critical role in monitoring the regulatory change landscape and promoting key projects to successful closure.

Job responsibilities

• Oversee and manage regulatory reporting obligations, ensuring timely and zero-defect submissions to regulatory bodies
• Facilitate timely regulatory submissions, including applications for licenses, renewals, and returns for labor laws
• Track regulatory obligations applicable to the India entity and ensure compliance with relevant regulations.
• Manage regulatory inspections, respond to regulatory notices and ensure timely closure.
• Engage with senior internal and regulatory stakeholders, managing challenging conversations on complex compliance and regulatory issues.
• Establish and maintain good relations with key regulatory authorities, demonstrating the ability to influence challenging discussions positively.
• Exercise Risk and Control policy procedures, extending critical support to ensure adherence to Indian laws and regulations.
• Identify, solution, and track operational risks, ensuring the strengthening of governance and controls on regulatory and licensing processes.
• Run initiatives to ensure external vendors comply with statutory labor law requirements.
• Manage technology upgradation initiatives, process mapping, and compliance process management with updates based on digitization and integration models, including oversight over online submissions across several regulators.
• Front-end internal stakeholder reporting and management, achieving key objectives and managing the function's deliverables.

Required qualifications, capabilities and skills

• Law graduate / post graduate with strong understanding of Indian regulatory requirements and labor laws.
• Excellent stakeholder management and communication skills.
• Ability to lead technology initiatives and manage complex projects.
• Strong analytical and problem-solving skills.
• Experience in managing teams and driving strategic initiatives

Preferred qualifications, capabilities and skills

• Experience / Certification in Artificial Intelligence / Machine Learning projects

As a Project Manager within the Business Support Management group, you will partner with BSM Leadership and the Centers of Excellence to support Global BSM initiatives and their respective change management needs. You will have the opportunity to leverage your exceptional promote and energy, data fluency, and interpersonal skills to gather critical information and present it clearly.

Job responsibilities:

• Partner with leadership on a broad range of projects and initiatives of varying complexity inclusive of project tracking, process flows, leading focus groups and training programs, communicating status updates, and escalating issues when appropriate.

• Contribute to the implementation of project management best practices, project standards, and procedures including development and maintenance of Standing Operating Procedures

• Work closely with senior leadership on capacity/utilization reviews and detailed tracking of headcount positions and requisitions

• Analyze data and offer actionable insights to leadership, identify data hygiene issues and define data cleansing actions items for managers, and monitor accurate execution of data corrections

• Partnership with in-region stakeholders, aggregate business data from multiple sources, and develop effective periodic business update materials, scorecard reviews, and presentations on demand. Assist with data analysis and Key Performance Indicators (KPI).

• Assist with execution of innovative opportunities and track progress.

• Plan, coordinate, and execute internal meetings and off-sites (e.g., All Hands team meetings).

• Assist with various People Agenda programs (e.g., coordinate recognition programs and new hire training).

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent.
• Minimum of 5 years of experience in project and/or operational roles
• Proven track record in successful business management and/or project management.
• Ability to thoroughly understand business systems data and relate it effectively to operations and strategies.
• Strong problem-solving and analytical skills, capable of translating findings into meaningful business insights.
• Advanced presentation skills and proficiency in Microsoft Office Suite, particularly MS Excel and PowerPoint PitchPro.
• Excellent communication, interpersonal, and change management skills.
• Self-starter with strong organizational skills, capable of operating independently and prioritizing effectively.
• Collaborative mindset, recognizing accomplishments and participating effectively in cross-functional teams.
• Adaptability to new technologies and a willingness to learn. Comfortable leading initiatives or supporting broader team efforts.

• Must be willing and able to work onsite full-time, including night shifts

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm

You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in theYou are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource (HR) Policies and Guidelines.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

As a Technology Support Analyst within the Transmission Support Team, you will provide 24/7 support to clients leveraging digital, end-to-end solutions. You will be challenged to stretch outside your comfort zone, learn new things, and challenge the status quo, helping the team evolve to better meet the needs of our clients and internal partners.

Job Responsibilities:

• Take full ownership and timely resolution of inquiries received via phone, email, and internal case transfer from clients and internal partners
• Advocating on behalf of client to ensure client needs are met when working with business partners
• Escalating of issues in a timely manner, ensuring that the defined escalation procedures are followed
• Troubleshooting and investigation of client connectivity issues, processing failures, and transactional inquiries
• Reaching out to clients and internal partners proactively to address processing errors or in support of platform changes
• Troubleshooting of file transmission problems for all rejected files, connectivity, and security related errors or failures
• Partner with the leadership team, other team members, and business partners to resolve client issues and to meet business goals
• Ensure that client satisfaction and confidence in JPMorgan Chase products and services are at or above departmental standards

Required Qualifications, Skills and Capabilities:

• 5+ years of Customer Service experience
• Self-motivated and self-managing, demonstrating sound judgment and effective decision making
• Effective analytical approach and complex problem solving skills
• Proven organizational skills, deadline-oriented, and ability to successfully multi-task and Strong oral and written communication skills, with a proven ability to communicate and interact with various levels and translate complex requirements into simple guidance
• Able to work outside of normal coverage hours as needed (including weekends and holidays)and work remotely
• Able to build and maintain good working relationships with business partners and technology

Preferred Qualifications, Skills and Capabilities

• Technical Customer Service experience
• Robust knowledge and familiarity with text based file formats and experience working with Wholesale Payments processes

As a Senior Assistant Supervisor - Business Support Management within our executive support team, you will be at the heart of managing complex administrative tasks and fostering strong relationships. You will unlock your potential to promote operational efficiency and strategic goals, providing priority alignment with high-touch Managing Directors (MDs) and Executive Directors (EDs). You will efficiently manage calendars, schedule meetings, coordinate travel, process expenses, and organize events, ensuring professionalism and confidentiality. Your role includes preparing high-quality documents, supporting projects, building relationships, serving as a Subject Matter Expert (SME), and mentoring new hires.

Job responsibilities:

• Provide administrative support to MDs and EDs, acting as primary or alternate admin support and interim backup.
• Efficiently manage and coordinate active calendars for multiple executives, ensuring optimal scheduling.
• Manage meeting scheduling and communications with professionalism and confidentiality.
• Exhibit effective communication through conversations and well-structured emails.
• Arrange and manage intricate domestic and international travel logistics.
• Process invoices and expense claims, ensuring compliance with firm guidelines.
• Organize and coordinate internal and external events, including meetings and conferences.
• Prepare high-quality reports, presentations, and internal communications using Microsoft Office.
• Assist with projects and initiatives, supporting operational efficiency and strategic goals.
• Foster strong relationships with key partners to create a collaborative work environment.
• Serve as SME in areas such as Travel & Expense, Sales Enablement, MS Tools, and LLM; mentor new hires and facilitate the new hire admin training program.

Required qualifications, capabilities, and skills:

• Minimum of 5 years in a senior administrative or executive assistant role
• Excellent written and verbal communication skills, strong proficiency in Microsoft Office Suite.
• Exceptional organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Strong team orientation and ability to build relationships with internal and external stakeholders.
• Proactively anticipates needs and provides valuable insights, adapting to changing priorities.
• Demonstrated discretion and good judgment in handling confidential information.
• Willing to work onsite 5 days a week.

Preferred qualifications, capabilities, and skills:

• Highly comfortable with learning and adapting to new technologies and productivity tools.
• Willingness to work flexible hours as dictated by business needs.
• Experience in client-facing role in a multinational firm.

Job Summary

As an AI Applications Developer within the AI Solutions Team, you will transform business challenges into innovative AI-powered solutions. You will design, develop, and deploy intelligent applications leveraging agentic AI and data analytics. Collaborating with cross-functional teams, you will integrate advanced AI capabilities into our platforms to promote meaningful business impact. Your expertise will ensure our AI solutions are scalable, secure, and aligned with strategic goals.

Job Responsibilities

• Design, build, and launch applications and agentic AI systems powered by large language models
• Create autonomous AI agents to break down complex tasks and interact with various tools
• Apply advanced prompt engineering and refine models using Retrieval-Augmented Generation
• Collaborate with data analytics, technology, governance, and product teams to enhance solutions
• Champion best practices for security, compliance, and ethical AI using AWS technologies
• Stay current with advancements in generative and agentic AI to inform solution development

Required Qualifications, Capabilities, and Skills

• Extensive experience in modern application development, including containerized solutions
• Proven ability to implement agentic AI frameworks; experience with Google ADK or similar technologies
• Track record of designing, developing, and deploying generative AI solutions in a corporate environment
• Proficiency in AWS core services, including EKS, S3, Athena, RDS, Bedrock, Lambda, and Glue
• Deep understanding of large language models, prompt engineering, RAG, and model fine-tuning
• Advanced proficiency in Python programming
• Exceptional analytical and problem-solving skills
• Strong communication skills to articulate complex AI concepts to technical and non-technical audiences

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.

As an Administrative Manager within the Corporate Investment Banking Business Support Management, you will foster excellent administrative coverage and spearhead the provision of onboarding and offboarding support for employees globally. You will play a crucial role in implementing projects and events that require administrative assistance, guaranteeing alignment with business objectives and outstanding service delivery.

Job Responsibilities:

• Build out the BSM Admin platform per plans.
• Lead day-to-day team activities, managing a team of Executive Assistants across one or more LOBs.
• Act as a strong partner to LOB leadership teams to ensure Admin support aligns with business priorities.
• Drive strategy for business coverage, building bench strength, and improving business support.
• Ensure exceptional and efficient end-to-end administrative service delivery.
• Manage oversight, training, reporting, and governance of all Admin team member duties.
• Own all facets of the performance management process and compensation recommendations.
• Maintain regular communication with key stakeholders.
• Drive LOB and CIB-wide initiatives and adhere to all risk and control policies.
• Manage relationships with internal business partners globally.

Required Qualifications, Capabilities, and Skills:

• Minimum of 10 years' related work experience, at least 3 years of which at a Vice President capacity managing a team in a global organization.
• Strong track record in successful people, business, and project leadership at both national and international levels.
• Familiarity partnering with Human Resource or Administrative peers/ stakeholders.
• Exceptional communication skills; confident, organized, and clear.
• Partnership mentality; collaborative, proactive, and uses critical thinking to solve problems.
• Professional leadership; excels at motivating individual and team performance.
• Control orientation; enforces a dynamic control/compliance environment.
• Drive for Excellence; consistently seeks to exceed expectations and demonstrates continuous improvement.
• Amenable to working onsite following core US hours, with flexibility to adjust accordingly to business needs.

Preferred Qualifications, Capabilities, and Skills:

• In depth experience managing a team in a financial service organization.
• HR background and/or experience.
• Prior international and matrix leadership experience.

Job Responsibilities:

• Provide guidance to the team of software engineers on daily tasks and activities.
• Set overall guidance and expectations for team output, practices, and collaboration.
• Anticipate dependencies with other teams to deliver products and applications in line with business requirements.
• Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.
• Create a culture of diversity, equity, inclusion, and respect for team members, prioritizing diverse representation.
• Work at the code level and manage technologists.
• Utilize automation and continuous delivery methods.
• Apply advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Leverage in-depth knowledge of the financial services industry and their IT systems.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification on DevOps concepts and 5+ years applied experience.
• Proficiently manage all aspects of the Software Development Life Cycle.
• Development expertise, with specific focus on Java technology (Core & EE) with Spring Frameworks (Spring Core & Spring Boot) as well as Python development experience.
• Strong oral and written communication skills, including technical documentation.
• Deep understanding of relational DB (Sybase & Oracle) and Stored Procedures.
• Strong knowledge and application of SCM & Build tools (Maven, Jenkins, Git, Subversion, SONAR); DevOps knowledge of Continuous Integration and Continuous Deployment.
• Experience with microservices, integration patterns, and messaging technologies (e.g., JMS, MQ Series, Kafka).
• Experience with job scheduling technologies like Autosys and Control-M and testing tools like Mockito or JMeter.
• Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture.
• Experience working in an Agile Environment.

Preferred Qualifications, Capabilities, and Skills:

• Experience with caching solutions.
• Experience with Test Driven Development (TDD).
• UI development experience.
• Experience in UNIX and scripting languages (Shell, Perl).
• Cloud Development Experience.