דרושים Global Client Support- Analyst ב-גיי פי מורגן ב-Japan, Tokyo

Job Summary:

As a Compliance Officer in South Africa, reporting to and supporting the Head of Compliance for Sub-Sahara Africa, Israel, and Mauritius based in Johannesburg, you will play a key advisory role in JSE and Over the Counter regulations. We are seeking a seasoned Global Markets Compliance professional who meets the qualification requirements across the JSE markets. You will collaborate effectively with Line of Business (LOB) and global/regional Compliance teams, including Internal Audit, Operational Risk, and other Control functions. This role demands strong expertise in compliance risk management and knowledge of the applicable regulatory landscape in the financial services sector.
In this role, you will provide comprehensive compliance coverage across multiple areas, serving as the team's subject matter expert for specific regulations including the Banks Act, Conduct Standard for Banks, Financial Markets Act, Financial Markets Regulations, Financial Sector Regulations Act, FAIS Act, Financial Intelligence Centre Act, and JSE Rules and Directives. You will execute core practices such as governance and oversight, regulatory management, regulator engagements, policies and procedures, training and awareness, monitoring and testing, issue management, risk assessment and reporting, and risk control self-assessment. Experience in dealing with key regulators is essential, and participation in industry associations and forums will be advantageous.

Job Responsibilities:

• Provide comprehensive compliance coverage across multiple areas, serving as the team's subject matter expert for specific regulations.
• Execute core practices: governance and oversight, regulatory management, regulator engagements, policies and procedures, training and awareness, monitoring and testing, issue management, risk assessment and reporting, and risk control self-assessment.
• Develop compliance risk management plans (CRMPs), maintain regulatory inventories, and process JSE, ODP, and FSP registrations for regulated roles.
• Conduct analysis to identify major issues and actionable opportunities, design solutions, and quantify financial impact.
• Develop presentations for management, stakeholders, and regulators to communicate issues, recommendations, and initiative status.
• Identify potential concerns and control issues, determine root causes, and ensure stakeholders implement corrective actions.
• Conduct ongoing compliance monitoring activities, participate in special projects, and conduct investigations on suspicious activity and/or market abuse.
• Challenge the status quo by providing critical thinking and decision-making capabilities to identify problems and propose solutions.
• Prepare advice and guidance on regulatory and firm policy issues, and alert management on any risk.
• Participate in industry forums, report regulatory developments to relevant committees, and support strong regulatory relationships.
• Provide real-time regulatory advice and decisions in high-pressure situations.

Required Qualifications, Capabilities, and Skills:

• Derivatives product module (SAIFM)
• Bond product module (SAIFM)
• Introduction to Financial Markets (SAIFM)
• Regulations & Ethics of South African Markets (SAIFM)
• Strong understanding of Markets Products
• Demonstrated ability to partner with stakeholders on projects.
• Strong written and oral executive-level communication skills.
• Experience with risk and controls.
• Detail-oriented with high attention to detail and quality in work products.
• Excellent analytical skills.
• Bachelor's degree with professional certification, with a minimum of 5 years of compliance or related risk management experience.

Preferred Qualifications, Capabilities, and Skills:

• Experience in dealing with key regulators.
• Participation in industry associations and forums.
• Strong expertise in compliance risk management.
• Knowledge of the applicable regulatory landscape in the financial services sector.

As an Associate in the Client Reporting team in Asset Management, you will play a key role in managing complicated client requests. You will take part to develop and implement progressive automation strategy. Also, you will be responsible for identifying opportunities and challenges, as well as finding creative and pragmatic solutions and delivering results promptly for our clients. You are also expected to have a good understanding of the local requirements of the industry and clients.

Job Responsibilities:

• Consolidate the book of work from various internal partners including: Marketing, Investment Specialists, Operations, and Client Services into a centralized Center of Excellence for Reporting and Publishing
• Review and revamp existing process to achieve efficiencies ie Python automation
• Structure proper documentation on an ongoing basis. Ensure a high and consistent standard of quality deliverables to our clients
• Partner with key regional stakeholders, including Investment Desks, Technology, Portfolio Analysis Group, Marketing and Operations to drive client satisfaction and a consistent client experience

Required qualifications, capabilities and skills:

• Excellent writing skills in Japanese & English; fluent spoken Japanese & English
• Sensitivity to different cultures and working styles; ability to navigate seamlessly both across countries within APAC, and with the wider global organization
• Confidence to work directly with stakeholders at all levels
• Outstanding accuracy and attention to detail; strong numeracy
• Ability to work under pressure, and with flexibility, to meet tight deadlines
• Microsoft Word, PowerPoint, Excel and Outlook skills (intermediate/advanced)
• University degree

Preferred qualifications, capabilities and skills:

• Experience with change management
• High interest in automation

As a central part of the firm’s plan to further expand its successful international banking franchise, the Global Corporate Banking Summer Analyst Program offers exciting opportunities as a place to work. With the full support and resources of J.P. Morgan, we’ll provide you with everything you need to be successful – from training and mentorship from senior leaders to engagement on challenging projects that use all your skills. If you've got initiative and the vision to come up with strategies and plans, then this is the role for you.

Job Responsibilities

• Working alongside Corporate Bankers and Product Partners in managing internal aspects of existing client relationships
• Gaining exposure to product, strategy, or client coverage-based teams
• Preparing presentations covering topics such as financing alternatives, working capital optimization and industry analysis
• Creating financial models
• Developing an understanding of the full breadth of J.P. Morgan products and service offerings
• Networking with industry leaders, accessing best-in-class training and learning how all our businesses work together to provide excellent customer service

Required qualifications, capabilities and skills

• Exceptional analytical, research and project management skills
• Familiarity with business fundamentals
• Ability to quickly solve problems on your own and with a team
• Enthusiasm, energy and a drive to succeed
• A collaborative mindset and willingness to partner and work on a team
• The confidence and initiative to take on early responsibility and manage your own projects
• Proficiency in MS Word and Excel
• Fluency in English and Japanese
• Expected graduation date of September 2026 through July 2027, studying outside of Japan in Bachelor program or higher
  • If you are pursuing a Master’s Degree, it must be attained within 2 academic years of your receipt of a Bachelor’s Degree

Preferred qualifications, capabilities and skills

• Coursework in finance, accounting or economics a plus

Application Deadlines

• First Deadline – 24 August 2025 23:59 Japan Time

• Second Deadline – 23 September 2025 23:59 Japan Time

• Final Deadline – 19 October 2025 23:59 Japan Time

We will be filling our classes on a rolling basis. We strongly encourage you to submit your application as early as possible before job postings close.

Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible.

After you confirm your application, we will review it to determine whether you meet certain required qualifications. If progressed, you will receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.

Your application will not be considered for further review until you have completed HireVue. We strongly encourage that you apply and complete all required elements as soon as possible, since programs will close as positions are filled.

Your days will be filled analyzing data and building models to assist clients from across the sector in best research firm.

As an Analyst/Associate in Equity Research team, you will be working in a dynamic and research focus environment. You will partner closely with various external clients, internal parties and provide up to date, industry leading research. Your days will be filled analyzing data and building models to assist clients from across the sector. You’ll be able to recognize critical data points, analytical concepts and come to a logical conclusion within the modelling/valuation process.

Job responsibilities

• Support a senior analyst who covers listed companies;
• Contribute to thematic sector reports on or cross-sector collaborations with other teams;
• Handle day to day client requests and needs, with a focus on clients who have interest in Stock markets
• Communicate your team's ideas with a persuasive curve to internal and external parties; tailor your communications by client need/type;
• Organize fact-finding trips and channel-check meetings in clients’ bespoke requests or for investors tours;
• Contribute to furthering your franchise as a business by suggesting new approaches or ideas.
• Understand firm's approach and policies for managing risks in relevant business and applicable legal and regulatory rules, and follows policies.

Required qualifications, capabilities, and skills

• Demonstrates creativity in solving problems. Always looks for new ways of doing things
• Ability to thrive on the challenge of competitive pressures and remain focused on client needs
• Ability to interact comfortably with business clients and management
• English and Japanese in fluency is essential
• Strong analytical and quantitative skills

Preferred qualifications, capabilities, and skills

• Ability to complete a robust model (base and sensitivity cases) from start to finish with little guidance; mastery of the levers in the model
• Ability to discuss in detail you understanding of the fundamentals/perspectives (competitive landscape, risks) of your industry
• Ability to take disparate pieces of information, synthesize them and articulate a compelling thesis or argument in a clear and cogent manner

As a Client Operations Associate in Agency Securities Finance Operations, you will be instrumental in building strong client relationships and ensuring consistent service quality. You will collaborate with partners across our Commercial & Investment Bank to enhance client-centricity and overall service excellence. Your role involves providing equity and fixed income securities to broker dealers, facilitating their trading strategies. With access to 5 trading desks globally, you will be part of a team offering 24-hour service in 37 different markets.

Job Responsibilities

• Manage Agency Securities Finance Clients effectively
• Represent the Client within JPMorgan to ensure alignment with specific program parameters and reporting requirements
• Represent JPMorgan agency lending’s service delivery to the client
• Act as the primary entry point for client inquiries, concerns, and requests
• Promote escalation of client service delivery issues to relevant internal JPMorgan parties for timely resolution
• Participate in regular internal non-lending specific JPM client virtual team or health check meetings as required
• Collaborate with Securities Lending Onboarding for incremental on-boarding and off-boarding, ensuring timely and accurate updates
• Lead client training sessions on-site and online related to JPMorgan Access, promoting full self-service
• Produce Client Performance decks, including executive summary, commentary, charts, graphs, and benchmarking data
• Prepare client reporting to ensure alignment with client deliverables and expectations

Required qualifications, capabilities and skills

• Sound knowledge of Global Financial Markets
• Minimum 5 years of client facing experience
• Proven track record in a busy / dynamic operations environment with an ability to work under pressure and to strict deadlines
• Good understanding of Microsoft Excel
• A strong controls focus
• Fluency in English and Japanese is required both speaking and written

Preferred qualifications, capabilities and skills

• Experience in Securities Lending, Collateral Management, Settlements or Trade Support/Middle Office roles
• Exposure to digital tools such as Alteryx, Xceptor, Tableau and Python
• Understanding of the workflows of a custodian
• Bachelor degree or above preferred

As part of the Operations Analyst Program, you will work in a collaborative environment that teaches you how the Operations function helps deliver core services to the firm and its clients. The goal is to assist you in building a long-term career in our Operations division and help with its continued growth. You will make an impact in the Operations area supporting various businesses including by not limited to Markets and Securities Services.

Job responsibilities:

• Assist with the end-to-end management of the client onboarding experience
• Be responsible for processing and investigating client transactions for a variety of products such as equities, fixed income, currencies and commodities
• Provide data analytics and reporting support for operational functions
• Analyze reference data to help support trading
• Optimize processes in collaboration with Technology teams

Required qualifications, capabilities, and skills

• Bachelor’s Degree holder
• Less than 4 years of work experience in any field
• Team player able to work in a collaborative, pressurized and changing environment
• Detailed- orientated with strong critical thinking, attention to detail and analytical skills and ability to challenge the status quo
• Demonstrated ability to communicate effectively both written and verbally with Japanese and English language
• Individual who can work effectively to identify problems and collaborate with teams to develop and drive solutions
• An understanding of Japanese culture and client servicing expectations
• Innovative mindset willing to use Intelligent Automation tools such as Alteryx, Ui-path, and Tableau to help drive change in our business

As a Client Services Associate, you will serve as the first point of contact for all post trade activities for the Global Custody business. This includes trade, cash, foreign exchange and asset servicing activities. You will provide a world-class service experience at every client touch point in the industry through measurable and proven service performance. As part of continuous improvement, you will also help the business identify client trends and streamline operational workflows through data analysis via financial technology tools and digital software.

Job responsibilities:

• Take care of the end to end query resolution raised by clients, which will include, but not be limited to Settlements and Corporate Actions, Tax and Income; this will involve detailed discussions/handholding with operations on processes and actions to be taken therein.
• Build relationships with clients to learn client behavior and requirements.
• Based on the client transactional data, you will identify client trends and behaviors, identifying key operational risk and control metrics, and contributing to the presentation of operational data metrics to the Custody business stakeholders as well as external client interactions.
• Drive resolution and management of client queries, leveraging internal teams globally and regionally as appropriate.
• Identify Service Requests and Service Delivery Issues for Client Services Account Managers to address; as well as any daily activities that may impact client satisfaction.
• Provide daily updates to clients through email and phone calls
• Attend client meetings and calls with Client Services Account Managers
• Monitor and provide resolution of risk indicators to ensure that both J.P. Morgan and the client are aware of any issues that may have an adverse financial or reputational impact

Required qualifications, capabilities, and skills:

• Professional working proficiency in Japanese and English language
• Bachelor’s Degree in Finance, Economics, Business, or relevant disciplines
• Strong focus in client service management, communication and delivery
• Effective communication and presentation skills
• Ability to be flexible, follow tight deadlines, organize and prioritize work
• Strong problem solving skills including taking the initiative to drive change and enhance controls
• Must have a control focused agenda, and a thorough grasp of program/project risk.
• Proactive in identifying and escalating issues
• Anticipate issues and proactively take initiatives to ensure results
• Self-starter and ability to learn quickly

Preferred qualifications, capabilities, and skills:

• At least 5 years of experience in Trade Management/Cash/Asset Servicing at a Custodian or Prime Broker with a focus on client service and operation
• Strong financial markets product knowledge and grasp of the transaction lifecycle in Custody
• Extensive knowledge of financial markets and instruments, both domestic and global is an advantage
• Comprehensive knowledge of Global markets