דרושים Testing Center Excellence – Quality Review Associate ב-גיי פי מורגן ב-India, Hyderabad

Job Summary

As an Associate Compliance and Operations Risk Test Lead within the Testing Center of Excellence, you will play a pivotal role in enhancing our compliance and operational risk management. Your expertise in test execution will be crucial in managing and conducting precise and accountable tests, ensuring alignment with the firm's highest risks. Your analytical thinking and problem-solving skills will be key in identifying control coverage gaps and driving remediation of control issues. You will also be responsible for planning and organizing your own work, and potentially that of a team, while liaising and coordinating activities across various departments. Your role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes.

Job responsibilities

• Conduct comprehensive testing processes, ensuring all activities are completed accurately and on time, while adhering to the firm's highest risk priorities.
• Utilize advanced analytical thinking to identify control coverage gaps and verify that controls are properly designed and implemented.
• Apply problem-solving skills to address complex situations, develop alternate solutions, and interpret policies to ensure compliance with technical standards.
• Collaborate with cross-functional teams to align testing efforts and maintain open communication with stakeholders, ensuring effective execution of tasks.
• Continuously improve control evaluation methods and interpret control ratings and metrics to enhance the firm's compliance and operational risk management.

Required qualifications, capabilities, and skills

• 3+ years of experience in executing and managing testing processes within a professional or specialized field.
• Demonstrated proficiency in analytical thinking, with a track record of systematically organizing, comparing, and evaluating various aspects of a situation to identify key information.
• Proven ability to perform assessments of the control environment, identifying control coverage gaps and verifying the proper design and implementation of controls.
• Experience in coordinating activities across multiple departments, with the ability to adapt to changing priorities and manage a team if required.
• Proficiency in utilizing Project Management methodologies, tools, and techniques to lead and manage aspects of the project management lifecycle.

Job Responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
• Partner across Design, Data, and Technology teams to deliver large-scale initiatives and collaborate with Risk, Controls, Compliance and Legal to ensure a strong risk and control environment
• Manage production support, issue and defect resolution, and prioritization
• Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in product management or a relevant domain area
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management
• Advanced knowledge of digital payments and the product development life cycle, design, and data analytics
• Excellent communication, analytical and problem-solving skills
• Proficient with JIRA, Microsoft Office tools, and Confluence
• Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team

Preferred qualifications, capabilities, and skills

• Thorough understanding of small business customers and their needs
• Demonstrated prior experience working in a highly matrixed, complex organization

Job responsibilities

• Designs, develops, and maintains scalable data solutions to support business growth and efficiency
• Partners with cross-functional teams to deliver data product solutions aligned with business objectives
• Evaluates and adopts emerging data technologies to enhance data capabilities
• Engages with data owners to understand and prioritize data demands, improving process flows through reporting and analysis
• Develops data product ideas by understanding analytics needs and facilitating data-driven decision-making
• Documents data requirements and models data for efficient querying and use in large language models

Required qualifications, capabilities, and skills

• Expertise in data technologies including analytics, business intelligence, machine learning, data warehousing, data management, and AWS cloud solutions
• Experience in Databricks and DBT for data transformation and modeling
• Advanced SQL skills for data querying and manipulation in Snowflake, Datalake, or AWS Athena
• Hands-on experience with ETL processes and tools
• Ability to work with large datasets and complex data structures
• Strong problem-solving skills and attention to detail

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Knowledge of data governance and best practices
• Familiarity with analytics tools such as Google Analytics, Adobe Analytics, or CJA
• Experience in a similar role within a fast-paced environment with excellent communication and collaboration skills

As a Business Analyst in our Controls & Oversight team, you will be responsible for understanding Access Management Group process flows, Standard Operation Procedures, and controls. You will quickly grasp new process changes to perform effective quality reviews and control assessments. Your role involves evaluating and monitoring controls, identifying gaps, and recommending improvements.

Job Responsibilities:

• Evaluate and monitor controls to identify gaps and potential risks.
• Conduct quality reviews to ensure process compliance.
• Recommend necessary improvements for process enhancement.
• Present quality review and control test results in business reviews.
• Handle dispute management calls with stakeholders.
• Maintain SOPs, job aids, and process maps.
• Assist in developing and maintaining documentation.
• Own and complete assigned tasks within specified timelines.
• Collaborate with CFS and AMG teams for quality improvement.
• Stay updated on industry best practices and regulatory changes.
• Foster a culture of continuous focus on productivity and quality.

Required Qualifications, Capabilities, and Skills:

• Demonstrate excellent communication and interpersonal skills.
• Possess a strong eye for detail and work efficiently within timelines.
• Be self-motivated, proactive, and results-oriented.
• Analyze complex datasets and identify trends and patterns.
• Engage with business leaders to meet priorities and objectives.
• Take ownership of assignments with minimal direction.
• Hold a Bachelor’s Degree or higher.

Preferred Qualifications, Capabilities, and Skills:

• Provide effective feedback on quality trends and process performance.
• Understand quality assurance, control testing, and issue management.
• Know Identity and Access Management (IAM) and access submission tools.
• Experience in risk management, controls testing, or quality roles.
• Demonstrate strong project management and analytical skills.
• Utilize MS Access, Excel, PowerPoint, and Word effectively.
• Hold professional certification in risk management.