דרושים Vice President Investigator - Global Investigations ב-גיי פי מורגן ב-India, Bengaluru

Job Summary

As a Vice President, Payroll Product Delivery Manager within the HR Global Operations Team, you will play a key role in the continued innovation and sustainment of the ADP Global View Payroll, related suite of applications, and business processes. You will be critical in defining the evolution of the platform, bringing efficiencies to processes and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

Roles & Responsibilities

Financial Analysis team is responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including financial control, forecasting, and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g., dashboards), and advising the line of business Chief Financial Officer on how to increase profitability and efficiencies.

• Managing annual/continual financial planning activities for product areas, providing business rational and decisions for all month-end financial performance and forecasting, conducting reviews and analysis on product financial performance, consumption/demand planning, budgeting, billing, trends, and exception reports
• Develop recommendations effecting business procedures and operations and maintain financial and reporting systems.
• Efficiency reporting, analytics, and strategy - including, but not limited to - location strategy, span of control, reporting and analytics
• Creating financial business cases supporting business initiatives
• Reporting on and monitoring key metrics, driving data quality initiatives across the product area, and helping define future needs of the product area
• Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management
• Helping design new reports and dashboards to efficiently deliver the financial results to senior management
• Enhancing controls and streamlining processes, introducing automation where possible
• Prepare insightful, high quality Senior Management presentations
• Prepare analytical insights by partner reports
• Prepare Customer Penetration Metrics
• Support ad hoc requests from the Business and Senior Management
• Weekly/Monthly/Quarterly reports as required
• Knowledge of Essbase, Microsoft Access, Visual Basic Analysis, Systems, Applications & Products in Data Processing (SAP), etc. is added advantage
• Ensure that reports are insightful and contain commentary on key movements and watch items

Skills / Competencies Needed/Education Qualifications:

• Chartered Accountant/ CFA/ MBA (Finance) (or similar educational background) with 12+ years of post-qualification experience
• Background in Data Science a strong plus. Experience in SQL/SAS/Python/Tableau a plus
• Strong financial analytical skills – Fusion of Finance and Data Capabilities
• Strong Team Management Skills – With experience in managing Associate level population
• Experience in banking industry preferred
• Excellent communication and partnering skills
• Ability to multi-task and work autonomously within team environment
• Ability to research issues/problems and provide a 'solution-based' approach
• Adaptable to change and ambiguity in the work environment
• Expert knowledge of Excel (i.e. use of pivot tables, macros, arrays, etc), Microsoft Access
• Knowledge of Essbase
• Inquisitive, enthusiastic, and diligent, and capable of challenging status quo
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines
• Highly motivated self-starter with excellent time management/prioritization skills
• Strong analytical and problem-solving skills with ability to analyze large data sets and present conclusions concisely
• Shift timings: 2.00 pm till 11.00 pm

Job summary

As a senior banker in the Innovation Economy Team within the Global Corporate Bank, you will play a crucial role in building and nurturing relationships with high-growth technology companies in India. You will work closely with various lines of business to deliver comprehensive banking solutions, including commercial banking, investment banking, and asset management services. Your efforts will help facilitate the growth of our clients and position JP Morgan as a trusted partner in their success.

Job Responsibilities

• Build and develop relationships with Corporate Banking clients in sectors such as Internet, Digital Media, Software, Emerging Technologies, E-Commerce, and FinTech.
• Identify new product growth areas and establish new client relationships with Founders and Venture Capital Firms.
• Develop forward-looking business plans for clients and maintain existing business relationships.
• Market Investment Banking products like FX, flow derivatives, and commodities, as well as non-Investment Banking products such as traditional credit, trade finance, and treasury services.
• Facilitate account planning processes, focusing on credit capital use and firm-wide priorities.
• Conduct comprehensive client analysis to identify business needs and convert them into financial solutions.
• Manage and recruit a team of high performing relationship managers to help develop our client portfolio.
• Collaborate with Investment Banking Technology coverage teams and Client Executives on client coverage efforts.
• Work with Credit teams on risk profiling of portfolio clients and prospects.
• Partner with Compliance and Risk teams on regulations applicable to FinTech.
• Collaborate with other Lines of Business on client coverage efforts.
• Report progress to management against tangible KPIs.

Required Qualifications, Capabilities, and Skills

• Proven ability to build and develop client relationships, recruit a team, win new business, and close transactions.
• Solid knowledge of the Technology Industry, focusing on Innovation Economy sectors.
• Strong understanding of local regulatory guidelines applicable to the FinTech industry.
• Demonstrated credit knowledge, preferably with experience in credit or debt capital markets.
• Solid knowledge of commercial banking products.
• Excellent communication skills.

Preferred Qualifications, Capabilities, and Skills

• Proven track record of originating new business.
• Understanding of flow derivatives, FX, commodities, transaction banking, investment banking and securities processing.
• Self-starter with an entrepreneurial mindset.
• Team player with strong communication and interpersonal skills.

Job responsibilities

• Ensure that all activities and duties are carried out in full compliance within the framework of the firm’s policies and standards.
• Conduct risk assessments to identify potential vulnerabilities or threats to the sites’ security.
• Implement proactive measures, disruptive remediation, acceptance, mitigation or transference of these risks efficiently and in a timely manner.
• Recruit, train, supervise and evaluate security staff assigned to the respective sites.
• Foster a congenial work environment that promotes teamwork and professionalism.
• Oversee emergency response plans tailored to site-specific risks in collaboration with business and other functions.
• Conduct proactive security audits and surprise penetrative testing to assess the effectiveness of security architecture at all sites.
• Input and participate in the reporting of security incidents into the security database.
• Be accountable and responsible for security related issues at site and during JP Morgan transport travel.
• Ensure operations support to fire and life safety managers at all sites.
• Undertake Executive Protection tasks as required.

Required qualifications, capabilities and skills

• University degree required
• 15+ years of hands on professional experience in a range of security environments.
• 3 years of experience in a leadership/supervisory role
• Resourceful, flexible and adaptable to changing demands of the business.
• Demonstrated ability to influence without authority and lead successfully in a highly matrixed regional environment.
• Ability to listen and think strategically, lead risk mitigation and be innovative in problem solving.
• Capacity to drive initiatives and achieve qualitative goals within laid down timelines.

Preferred qualifications, capabilities and skills

• Knowledge of leading edge physical security technologies, their application and fit-for-purpose deployment.
• Experience of working on large greenfield projects
• Understanding of value drivers of physical security peer programs and industry best practices.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Mentor, Coach other Junior fellow SRE members in the location and act as point of contact for driving SRE practices for the team
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience
• Be the point of contact for all day 2 day SRE operations for the team
• Ability to code in at least one programming language
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience maintaining AWS Cloud-base infrastructure AWS/LAMDA/S3/Route 53/Redshift/ECS/EC2/CloudWatch/Auto scaling
• Familiarity with containers or a common Server OS such as Linux and Windows
• Knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, Incident and Change management Process, Experience/ knowledge of GOOGLE SRE Process )
• Knowledge of Tools and concepts like Control-M, Autosys, POSTMAN/Swagger, SERVICE NOW, SQL/ORACLE/My SQL / Python/ PowerShell/OOP
• Knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform, CICD/GITHUB/ Bitbucket

• Knowledge of common networking technologies like SSH, SMTP, SFTP, HTTPS

• Good to have Docker/ fluent
• ITIL Version 3.0 or Greater
• General Knowledge of financial services industry

As a Third Party Oversight Max Recovery Senior Associate in Max Recovery Team you will oversee the Third Party Oversight of our external servicers, who manage our portfolios. You will include monitoring servicer performance, identifying and mitigating risks, ensuring compliance with relevant regulations, industry best practices, and internal policies. Above all, ensuring we deliver good customer outcome.

Job Responsibilities

• Manage servicer performance against agreed service levels and ensure they adhere to contractual obligations.
• Implement and maintain Third Party Risk Management frameworks and processes to manage risks effectively.
• Contract Management of the Servicing Agreements ensuring adherence to contract terms.
• Develop and maintain trust-based relationships with the Servicers and internal stakeholders.
• Promoting operational excellence through the review and refinement of processes, policies, and procedures.
• Analyse data, identifying trends, and resolving issues to improve performance.
• Deliver cost efficiency and added value from contracts, with a sound understanding of financial and business principles.
• Contribute to business growth through portfolio acquisitions, particularly the onboarding projects.
• Support Business development initiatives to explore new counterparty relationships.

• Participate in due diligence on servicers and third parties to assess their suitability and identify potential risks.

  Required qualifications, capabilities, and skills

• Knowledge of core regulatory requirements of the business and the wider firm, desk and key individuals with respect to compliance related matters such as Consumer Duty, vulnerable customers, complaint handling, data privacy and data protection.
• Proven ability to assess the impact of regulatory change and work with the servicers to implement solutions that ensure continued compliance.
• Knowledge of the spectrum of consumer lending products in the UK market and the Consumer Credit Act.
• Knowledge of how UK insolvency and bankruptcy arrangements work legally and practically
• Understanding of how consumer receivable portfolios perform including key risks and drivers of performance
• Ability to build rapport and maintain relationships with servicers and internal stakeholders.
• Experience of working with sellers and servicers to effectively project manage the servicing onboarding of portfolio including assisting with commercial or contract negotiations
• Ability to communicate clearly, concisely and thoughtfully with internal and external stakeholders including the Board of Directors, Senior Management, Investment Committee, Middle Office and internal control functions including LOB Legal, LOB compliance, Principal Risk etc.
• Exceptional work ethic, as well as the ability to work under pressure to tight deadlines, whilst maintaining strong attention to detail .
• Strong understanding of Third Party Risk Management principles and practices:
• Ability to identify, assess, and mitigate risks including experience of risk management tools and systems:

Preferred qualifications, capabilities, and skills

• Experience of working as part of a global team with key internal stakeholders across different geographies and time zones

Regulatory Operations CoE serves private clients worldwide, with offices in the US, Europe, and Asia, as part of the Asset & Wealth Management LoB. The team addresses complex regulatory reporting needs, delivering automation and supporting various data requirements. We aim to enhance our reporting infrastructure and management of regulatory needs, seeking a VP to lead 'Run the Bank' and 'Change the Bank' functions in the Credit domain. This role offers broad visibility across Asset and Wealth Management, with opportunities for creative problem-solving and collaboration with various business and technology groups.

As the Vice President in the Regulatory Operations CoE within the Asset & Wealth Management LoB, you will own the execution of the 'Run the Bank' (RTB) and 'Change the Bank' (CTB) functions in the Credit domain. You will have end-to-end accountability for the production and delivery of regulatory reports, partner extensively with various business lines, and promote significant improvements in regulatory reporting. This role offers extensive cross-functional exposure and the opportunity to creatively problem-solve on a broad scale.

Job responsibilities:

• Prepare, validate, and submit reports.
• Oversee and manage regulatory enquiries.
• Monitor RTB/CTB service deliveries (e.g. metrics dashboards).
• Report on governance of RTB production metrics.
• Own the end-to-end incident management process.
• Execute data, process, and report quality reviews to ensure quality, accuracy, completeness, and timeliness.
• Identify common problems and implement sustainable fixes for continuous improvement.
• Deliver sustainable RegOps services that meet future demand efficiently and effectively.
• Provide proactive RegOps services to help drive the regulatory agenda in the marketplace.
• Foster an inclusive culture that enables all employees, colleagues, and partners to be their true selves in the working environment.

Required qualifications, skills and capabilities:

• Agile thinker, decision and action taker
• Builds a strong control framework and operates within that framework to ensure successful delivery of all our regulatory requirements
• Identifies, monitors, manages with metrics that matter
• Strong stakeholder management: connection, communication & collaboration.
• Excellent communicator: communicates in a way that meets the needs of multiple audiences (firmwide, executive, regional, LoB, location)
• Passionate about continual service improvement creates environments to identify and solution efficiencies in business processes
• Understands regulatory domain and functions like credit, client onboarding etc. and continuously strives to improve, innovate, leverage Tech solutions fit for the future
• Intellectually curious: passionate about the subject matter and keen to grow a detailed knowledge of the regulatory landscape through relevant research, data analysis and solutioning
• Leverages a flexible leadership style, with the ability to influence in a broad set of circumstances. Applies a global and firmwide perspective in establishing direction for team
• Knowledge of regulatory landscape. Developing policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards.
• Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Demonstrates leadership, influencing and change management behaviours
  

Preferred qualifications, capabilities and skills:

• Minimum 12+ years of financial services experience with exposure / involvement in one or more of the following areas: Private Banking, reporting, intelligent automation, process improvement
• Promotes partnership, encourages collaboration, information sharing and discussion to break down silos
• Challenges the status quo. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.
• Continuously displays strong analytical and decision making skills.
• Strong attention to the identification, prioritization and resolution/escalation of risk issues.
• Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to drive business transformations and enhancements to current practices.
• Excellent communication skills and strong influencing and negotiation skills