דרושים Transactions Specialist Ii ב-גיי פי מורגן ב-India, Bengaluru

Job responsibilities

• Research and explore new machine learning methods through independent study, attending industry-leading conferences, experimentation and participating in our knowledge sharing community
• Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time-series predictions or recommendation systems
• Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
• Drive Firm wide initiatives by developing large-scale frameworks to accelerate the application of machine learning models across different areas of the business
  

Required qualifications, capabilities, and skills

• PhD in a quantitative discipline, e.g. Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science Or an MS with at least 3 years of industry or research experience in the field.
• Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods
• Extensive experience with machine learning and deep learning toolkits (e.g.: TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
• Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
• Experience with big data and scalable model training and solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
• Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
• Solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences. Curious, hardworking and detail-oriented, and motivated by complex analytical problems

Preferred qualifications, capabilities, and skills

• Strong background in Mathematics and Statistics and familiarity with the financial services industries and continuous integration models and unit test development
• Knowledge in search/ranking, Reinforcement Learning or Meta Learning
• Experience with A/B experimentation and data/metric-driven product development, cloud-native deployment in a large scale distributed environment and ability to develop and debug production-quality code
• Published research in areas of Machine Learning, Deep Learning or Reinforcement Learning at a major conference or journal

Introductory Market Language

Job Responsibilities

• Ensure sound understanding of the Standard Operating Procedure
• Analyze cases and apply resolutions methods as per SOP guidelines
• Manage case inventory & ageing as per pending guidelines
• Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader
• Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turnaround time
• Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency
• Take active participation in PMR, Q-board, and team huddle and also identify areas for process improvement
• Complete the assigned trainings in time

Required qualifications, capabilities and skills

Graduate in Commerce or Graduate in any stream with 0+ Years of experience
Basic understanding of Accounting Knowledge
Oral & written communication skills
Adaptability to change
Attention to detail
Ability to work as a team

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Handles OnCall Engineering duties

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability concepts and 2+ years applied experience

• Hands on experience as a DevOps Engineer, SRE, or similar role with a focus on improving the reliability
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Proficiency in programming/scripting languages such as Python, Bash, or Go for automation and tool development.
• Experience with infrastructure automation tools such as Terraform, Ansible, or Chef for provisioning and configuration management.
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies

As a Third Party Oversight Max Recovery Senior Associate in Max Recovery Team you will oversee the Third Party Oversight of our external servicers, who manage our portfolios. You will include monitoring servicer performance, identifying and mitigating risks, ensuring compliance with relevant regulations, industry best practices, and internal policies. Above all, ensuring we deliver good customer outcome.

Job Responsibilities

• Manage servicer performance against agreed service levels and ensure they adhere to contractual obligations.
• Implement and maintain Third Party Risk Management frameworks and processes to manage risks effectively.
• Contract Management of the Servicing Agreements ensuring adherence to contract terms.
• Develop and maintain trust-based relationships with the Servicers and internal stakeholders.
• Promoting operational excellence through the review and refinement of processes, policies, and procedures.
• Analyse data, identifying trends, and resolving issues to improve performance.
• Deliver cost efficiency and added value from contracts, with a sound understanding of financial and business principles.
• Contribute to business growth through portfolio acquisitions, particularly the onboarding projects.
• Support Business development initiatives to explore new counterparty relationships.

• Participate in due diligence on servicers and third parties to assess their suitability and identify potential risks.

  Required qualifications, capabilities, and skills

• Knowledge of core regulatory requirements of the business and the wider firm, desk and key individuals with respect to compliance related matters such as Consumer Duty, vulnerable customers, complaint handling, data privacy and data protection.
• Proven ability to assess the impact of regulatory change and work with the servicers to implement solutions that ensure continued compliance.
• Knowledge of the spectrum of consumer lending products in the UK market and the Consumer Credit Act.
• Knowledge of how UK insolvency and bankruptcy arrangements work legally and practically
• Understanding of how consumer receivable portfolios perform including key risks and drivers of performance
• Ability to build rapport and maintain relationships with servicers and internal stakeholders.
• Experience of working with sellers and servicers to effectively project manage the servicing onboarding of portfolio including assisting with commercial or contract negotiations
• Ability to communicate clearly, concisely and thoughtfully with internal and external stakeholders including the Board of Directors, Senior Management, Investment Committee, Middle Office and internal control functions including LOB Legal, LOB compliance, Principal Risk etc.
• Exceptional work ethic, as well as the ability to work under pressure to tight deadlines, whilst maintaining strong attention to detail .
• Strong understanding of Third Party Risk Management principles and practices:
• Ability to identify, assess, and mitigate risks including experience of risk management tools and systems:

Preferred qualifications, capabilities, and skills

• Experience of working as part of a global team with key internal stakeholders across different geographies and time zones

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Demonstrable ability to code in one or more languages
• Experience across the whole Software Development Life Cycle
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies