דרושים Quality Control - Team Leader ב-גיי פי מורגן ב-India, Bengaluru

Job responsibilities

• Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques
• Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
• Communicate effectively with key business partners to understand projects and drive next steps
• Project manage and deliver key work streams and tasks
• Identify key business risks on the platform and drive resolution of mitigating controls
• Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
• Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
• Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Economics, or other related area
• Prior experience in Business Management or COO role
• Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Excellent communication, organization and project management skills
• Ability to articulate and demonstrate thoughtful rationale in design decisions
• Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
• Self-motivated, tenacious and able to work with high degree of independence
• Excellent written and oral communication skills
• Strong time management and prioritization skills

Job Responsibilities:

• Review, draft, and negotiate documents related to the covered lines of business.
• Stay abreast of key regulatory agendas impacting JPMorgan's business, supporting regulators and the market innovation agenda, advising and interpreting regulations, and assessing legal risks.
• Participate in regional and global initiatives, including NBIA assessments, and the development of templates, know-how, best practices, and procedures.
• Provide support in the negotiation of facilities and deals, including lending, trade finance, supply chain finance, receivables finance, and bank guarantees.
• Support the larger banking team, when needed, with respect to other products and services, as well as various institutional matters.
• Provide legal and regulatory support in connection with the covered lines of business.

Preferred Qualifications:

• Qualified lawyer with at least 7 years of legal experience in payments, cash management, or bank regulatory, with experience in trade finance.
• Licensed attorney in Brazil.
• Fluent in English.
• Strong regulatory background.
• Strong drafting, negotiation, and legal analytical skills with attention to detail.
• Excellent communication skills, both written and oral.
• Strong interpersonal skills, team-oriented, and ability to work collaboratively with internal stakeholders.
• Ability to apply technical product knowledge and experience to complex and innovative transactions and products.
• Strong commercial focus with a solution-driven approach.
• Ability to work under pressure, prioritize, and respond to business needs and goals.
• Ability to adapt and apply legal skills in new business areas and subjects where the lawyer may not have expertise, and willingness to develop and excel beyond their comfort zone.
• Innovation mindset.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience

• Experience in banking or financial domain

Job responsibilities:

• Provide daily system support operations including issue resolution, user requests, enhancement requests, user acceptance testing, ad-hoc requests, etc.
• Monitor the support tools and mailbox for user tickets/issues.
• Prioritize and schedule tickets; escalate tickets/issues to the L2/L3 teams as required.
• Provide technology troubleshooting support on basic user issues and system issues such as data problems.
• Resolve and close user-related tickets assigned to Operate Support in a timely and complete manner by providing application knowledge.
• Coordinate Access Administration and support Recertification for supported applications.
• Be flexible in working rotational shifts (APAC, EMEA, and U.S.)
• Provide application testing/validation support on an as needed basis.

Required qualifications, capabilities, and skills:

• 4+ years of relevant experience in a similar role.
• Solid understanding of risk management and control principles.
• Excellent written and verbal communication abilities.
• A strong focus on delivering exceptional customer service.
• Ability to effectively communicate with both technical and business partners, adapting language to suit the audience.
• Strong organizational, documentation, and multitasking abilities, with a proven track record of managing expectations and delivering results.
• High level of professionalism, self-motivation, and a strong sense of urgency.

Job responsibilities

• Partnering with 1-2 PWA CAs in furthering our alternatives footprint within their respective sales territories
• Identifying financial advisors that would like to be educated about JPMorgan’s alternatives capabilities
• Cultivating and managing client relationships by responding to client inquiries, providing ongoing communication with clients/prospects, and managing clients/prospects through the sales cycle, resulting in closed alternatives business
• Functioning as an alternatives specialist for the generalist CA/ICA teams by adding value in alternatives-related conversations with their financial advisor clients
• Having expert-level conversations by demonstrating knowledge in JPM alternatives products, alternatives product competitors, and alternatives portfolio construction

Required qualifications, capabilities and skills

• 2+ years financial sales experience, experience selling over the phone required
• Proven track record of success in selling alternatives products
• Ability to demonstrate alternatives industry and product knowledge by understanding the competition, the client and marketplace (technical expertise)
• Capacity to build relationships with financial advisor clients and within our broader JPMorgan Asset management organization (relationship development/management)
• Proven success with multi-tasking and staying on top of priorities
• Familiarity with financial markets, market terminology, capital markets history and economic indicators, along with equity, fixed income, international, emerging markets, currency and alternative asset classes
• Excellent written and verbal communication skills
• Drive to exceed activity requirements and manage multiple territory priorities
• Ability to tell the "JPM alternatives story" clearly, concisely, and in a compelling way
• Bachelor's degree required
• Required licenses: SIE, Series 7, Series 63 (or 66)

Job Responsibilities:

• Identify and resolve control gaps in supported organizations.
• Work on issues and action plans to completion.
• Prepare for compliance tests, audits, and regulatory exams.
• Partner with controls to document and mitigate risks.
• Collaborate with business leads to consider risks and controls.
• Build relationships with internal customers and support functions.
• Improve control environment with stakeholders and colleagues.
• Communicate effectively with operations leaders and stakeholders.
• Review and recommend methods to strengthen controls.
• Perform root cause analysis and document resolution steps.
• Execute project plans and monitor open issues.

Required Qualifications, Capabilities, and Skills:

• Demonstrate experience in internal stakeholder management.
• Challenge the status quo and act as a catalyst for improvement.
• Communicate complex issues effectively to senior management.
• Influence others through strong partnerships across CCB Operations.
• Understand business functions and operational processes.
• Solve problems with strong analytical skills.
• Manage line/risk with a solid understanding of concepts.

Preferred Qualifications, Capabilities, and Skills:

• Work in a customer-centric industry.
• Present complex issues clearly to senior management.
• Manage and prioritize multiple initiatives in dynamic environments.
• Communicate effectively with strong interpersonal skills.
• Engage with diverse operational activities and functions.
• Demonstrate a proactive approach to problem-solving.
• Exhibit a positive attitude and team spirit.

Additional Details:

• Schedule: Monday through Friday, 05:30 PM to 02:30 AM Indian Standard Time.
• Visa Sponsorship: This role does not offer visa sponsorship.
• Work Arrangement: This is an in-office position requiring on-site work all five days a week.