דרושים Client Operations – Kyc Audit & Exam Team - Vice President ב-גיי פי מורגן ב-India, Bengaluru

Job Summary

As a Vice President, Payroll Product Delivery Manager within the HR Global Operations Team, you will play a key role in the continued innovation and sustainment of the ADP Global View Payroll, related suite of applications, and business processes. You will be critical in defining the evolution of the platform, bringing efficiencies to processes and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

Roles & Responsibilities

Financial Analysis team is responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including financial control, forecasting, and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g., dashboards), and advising the line of business Chief Financial Officer on how to increase profitability and efficiencies.

• Managing annual/continual financial planning activities for product areas, providing business rational and decisions for all month-end financial performance and forecasting, conducting reviews and analysis on product financial performance, consumption/demand planning, budgeting, billing, trends, and exception reports
• Develop recommendations effecting business procedures and operations and maintain financial and reporting systems.
• Efficiency reporting, analytics, and strategy - including, but not limited to - location strategy, span of control, reporting and analytics
• Creating financial business cases supporting business initiatives
• Reporting on and monitoring key metrics, driving data quality initiatives across the product area, and helping define future needs of the product area
• Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management
• Helping design new reports and dashboards to efficiently deliver the financial results to senior management
• Enhancing controls and streamlining processes, introducing automation where possible
• Prepare insightful, high quality Senior Management presentations
• Prepare analytical insights by partner reports
• Prepare Customer Penetration Metrics
• Support ad hoc requests from the Business and Senior Management
• Weekly/Monthly/Quarterly reports as required
• Knowledge of Essbase, Microsoft Access, Visual Basic Analysis, Systems, Applications & Products in Data Processing (SAP), etc. is added advantage
• Ensure that reports are insightful and contain commentary on key movements and watch items

Skills / Competencies Needed/Education Qualifications:

• Chartered Accountant/ CFA/ MBA (Finance) (or similar educational background) with 12+ years of post-qualification experience
• Background in Data Science a strong plus. Experience in SQL/SAS/Python/Tableau a plus
• Strong financial analytical skills – Fusion of Finance and Data Capabilities
• Strong Team Management Skills – With experience in managing Associate level population
• Experience in banking industry preferred
• Excellent communication and partnering skills
• Ability to multi-task and work autonomously within team environment
• Ability to research issues/problems and provide a 'solution-based' approach
• Adaptable to change and ambiguity in the work environment
• Expert knowledge of Excel (i.e. use of pivot tables, macros, arrays, etc), Microsoft Access
• Knowledge of Essbase
• Inquisitive, enthusiastic, and diligent, and capable of challenging status quo
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines
• Highly motivated self-starter with excellent time management/prioritization skills
• Strong analytical and problem-solving skills with ability to analyze large data sets and present conclusions concisely
• Shift timings: 2.00 pm till 11.00 pm

Job Responsibilities:

• Review, draft, and negotiate documents related to the covered lines of business.
• Stay abreast of key regulatory agendas impacting JPMorgan's business, supporting regulators and the market innovation agenda, advising and interpreting regulations, and assessing legal risks.
• Participate in regional and global initiatives, including NBIA assessments, and the development of templates, know-how, best practices, and procedures.
• Provide support in the negotiation of facilities and deals, including lending, trade finance, supply chain finance, receivables finance, and bank guarantees.
• Support the larger banking team, when needed, with respect to other products and services, as well as various institutional matters.
• Provide legal and regulatory support in connection with the covered lines of business.

Preferred Qualifications:

• Qualified lawyer with at least 7 years of legal experience in payments, cash management, or bank regulatory, with experience in trade finance.
• Licensed attorney in Brazil.
• Fluent in English.
• Strong regulatory background.
• Strong drafting, negotiation, and legal analytical skills with attention to detail.
• Excellent communication skills, both written and oral.
• Strong interpersonal skills, team-oriented, and ability to work collaboratively with internal stakeholders.
• Ability to apply technical product knowledge and experience to complex and innovative transactions and products.
• Strong commercial focus with a solution-driven approach.
• Ability to work under pressure, prioritize, and respond to business needs and goals.
• Ability to adapt and apply legal skills in new business areas and subjects where the lawyer may not have expertise, and willingness to develop and excel beyond their comfort zone.
• Innovation mindset.

Job Summary:

As a Client Operations Lead within the Wealth Management Client Operations team, you will partner with global business-facing teams to ensure compliance and meet day-to-day deliverables. You will identify opportunities for automation and service improvement, maximizing productivity and quality. Your leadership will drive team development and enhance client experiences.

Job Responsibilities:

• Partner with Middle and Front office teams for client onboarding.
• Drive results through leadership, communication, and influence.
• Function effectively in a high-volume, deadline-oriented environment.
• Manage KPIs to ensure quality and timeliness.
• Serve as an escalation point for Client Operations issues.
• Promote process improvement and share best practices.
• Support consistent hiring and performance management.
• Manage risk, identify issues, and escalate as needed.
• Assess process and system improvements, providing solutions.
• Create an effective control environment within the team and build partnerships with onshore leads through communication and governance.

Required Qualifications, Capabilities, and Skills

• 12+ years of experience in Financial Services or Operations.
• Proven leadership in strategic change management and process re-engineering.
• Experience managing across multiple locations.
• Strong relationship-building and influencing skills.
• Industry experience with understanding of standards and networking.
• Consultative approach, anticipating business partner needs.
• Critical thinking and proactive best practices.
• Motivated with advanced strategy and problem-solving skills.
• Commercial background with ability to transform operations.
• Knowledge of automation tools and AI/ML understanding.

Preferred Qualifications, Capabilities, and Skills:

• Client Operations experience in Investment Banking or Wealth Management.
• Experience in technology-driven projects.
• Strong industry networking and peer relationships.
• Ability to collaborate with Operations Leaders and key partners.
• Understanding of client needs and impact on relationships.
• Proven ability to transform operations across business areas.
• Advanced interpersonal and communication skills.

Job responsibilities

• Ensure that all activities and duties are carried out in full compliance within the framework of the firm’s policies and standards.
• Conduct risk assessments to identify potential vulnerabilities or threats to the sites’ security.
• Implement proactive measures, disruptive remediation, acceptance, mitigation or transference of these risks efficiently and in a timely manner.
• Recruit, train, supervise and evaluate security staff assigned to the respective sites.
• Foster a congenial work environment that promotes teamwork and professionalism.
• Oversee emergency response plans tailored to site-specific risks in collaboration with business and other functions.
• Conduct proactive security audits and surprise penetrative testing to assess the effectiveness of security architecture at all sites.
• Input and participate in the reporting of security incidents into the security database.
• Be accountable and responsible for security related issues at site and during JP Morgan transport travel.
• Ensure operations support to fire and life safety managers at all sites.
• Undertake Executive Protection tasks as required.

Required qualifications, capabilities and skills

• University degree required
• 15+ years of hands on professional experience in a range of security environments.
• 3 years of experience in a leadership/supervisory role
• Resourceful, flexible and adaptable to changing demands of the business.
• Demonstrated ability to influence without authority and lead successfully in a highly matrixed regional environment.
• Ability to listen and think strategically, lead risk mitigation and be innovative in problem solving.
• Capacity to drive initiatives and achieve qualitative goals within laid down timelines.

Preferred qualifications, capabilities and skills

• Knowledge of leading edge physical security technologies, their application and fit-for-purpose deployment.
• Experience of working on large greenfield projects
• Understanding of value drivers of physical security peer programs and industry best practices.

As an Analytics Solutions Associate within the Wholesale Client Profitability (WCP) Analytics Solutions team, you will manage a range of projects coordinating client profitability data and reporting improvements. You will work collaboratively with business and technology stakeholders to deliver proactive solutions, prioritize requests, and improve client profitability data and reporting. The role will be within the Commercial and Investment Banking business of Global Finance and Business Management and will roll to the Finance Integration Office Lead in India.

Job responsibilities:

• Work collaboratively with business and technology stakeholders to deliver proactive solutions, prioritize requests, and improve client profitability data and reporting
• Conduct analysis on key issues impacting client profitability to determine root cause and deliver quality documentation capturing proposed solutions
• Build and maintain key relationships across business stakeholders (e.g., project managers, business users, subject matter experts), and operations and technology partners
• Support WCP production related activities with project impact analyses, thorough unit and end-to-end testing, and subject matter expertise
• Prepare and distribute data driven communications, profitability presentations, and business analysis with accuracy and adherence to JPMC brand style guidelines

Required qualifications, capabilities, and skills:

• Bachelor’s degree in Finance, Accounting, Management Information Solutions, Data Science, or similar discipline.
• 7+ years of experience in financial services, business analytics, project management, or equivalent.
• Proficiency with Excel, Access, Cognos, SQL
• Working knowledge of SharePoint, Confluence, JIRA, JIRA queries, JQL
• Superior written and verbal business communication, with the ability to communicate effectively with all levels of management and staff globally

Preferred qualifications, capabilities, and skills:

• Prior experience with Data visualization and analysis tools such as Tableau, Qliksense is a plus
• Business acumen – Know-how of the business and related functions
• Analytical skills - critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions.

Job responsibilities

• Establish and promote a library of common ML assets, including reusable ML models, features stores, data pipelines, and standardized templates.
• Lead efforts to create shared tools and platforms that streamline the end-to-end ML lifecycle across the organization.
• Create curative solutions using GenAI workflows through advanced proficiency in large language models (LLMs) and related techniques
• Gain Experience with creating a Generative AI evaluation and feedback loop for GenAI/ML pipeline
• Advise on the strategy and development of multiple products, applications, and technologies. Lead advisor on the technical feasibility and business need for AIML use cases.
• Leverage AI/ML to generate insights and recommendations for business actions, to reduce costs, to increase capabilities, to enhance controls, and to improve employee experiences.
• Build and manage team with responsibility for developing and delivering AI/ML solutions to support AWM - GPB Operations and Core Technology Product Areas
• Drive internal development, promote reuse and partnership of AI/ML techniques and tools with groups across the firm, and leverage vendor solutions, as appropriate
• Partner with AWM AI/ML and Architecture teams to architect and implement scalable, cost effective, enterprise quality data and analytics systems
• Ensure conformance with all applicable controls, policies, and procedure

Required qualifications, capabilities, and skills

• Formal training or certification on Machine Learning concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Demonstrated management skills in leading data scientists
• MA/MBA or PhD/ScD in quantitative discipline relating to data science or statistics
• Expertise with modern AI/ML algorithms, techniques, software, and their practical application to build enterprise scale solutions
• Practical experience with statistical data analysis and experimental design
• Practical software development experience in collaborative project settings, including rapid prototyping and disciplined software development processes
• Leadership and executive presence – demonstrated credibility as a thought leader and influencer
• Strong project management skills – track record of driving execution and delivery
• Excellent communications skills – can concisely, clearly, and accurately share ideas