דרושים Location Control Manager - Vice President ב-גיי פי מורגן ב-Canada, Toronto

The Legal Department of JPMorgan Chase & Co. provides legal services and advice to the Firm globally. Legal is responsible for, among other things:

• Managing actual and potential litigation and enforcement matters, including internal reviews and investigations related to such matters
• Advising on products and services, including contract negotiation and documentation
• Advising on offering and marketing documents and new business initiatives
• Managing dispute resolution
• Interpreting existing laws, rules, and regulations and advising on changes thereto
• Advising on advocacy in connection with contemplated and proposed laws, rules, and regulations
• Providing legal advice to the Board of Directors, the business, and functions. Legal selects, engages, and manages outside counsel for the Firm on all matters in which outside counsel is engaged.

We're looking for an experienced attorney who will work independently and with outside counsel to represent the Firm in legal matters, as well as provide advice on a broad range of other matters and issues. The position involves independent contact with, and support of, senior management in the Firm.

• A minimum of five years of post-admission legal practicing experience
• JD degree. All candidates must be in compliance with all relevant licensing requirements including the requirements of the jurisdiction where the role will be located prior to commencement of employment
• Knowledge of, and experience with, complex financial products and services
• Ability to assume significant independent responsibility immediately
• Strong analytical and problem-solving skills
• Outstanding organizational and project management skills with the ability to manage multiple complex matters simultaneously
• Ability to think strategically
• Ability to write well and communicate effectively to both legal and non-legal professionals, including senior executives of the Firm
• Ability to build and maintain good client and colleague relationships

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Survey Platforms Configuration & Implementation Employee Experience Technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Key Responsibilities:

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Become an expert on our industry leading Survey Platform products (Qualtrics and Survey Monkey)
• Serve as a technical liaison between our central team and our customers, understanding their business goals and technical needs
• Demonstrate your passion for innovation by identifying opportunities for enhancing our product and solution offerings, and optimizing our processes which will help us provide an excellent customer experience.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Ability to quickly understand and troubleshoot complex systems and applications which will highlight your ability to navigate within our dynamic product organization
• Proven problem-solving and critical thinking skills, with the ability to think creatively and independently to provide scalable solutions.
• Capacity to manage multiple projects and clients at the same time, maintaining a high level of excellence for each
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Preferred Experience in client-facing technical role, such as Technical Account Manager, Customer Success Manager, Technical Business Analyst Consultant, or similar with a focus on delivering solutions to customers. Experience managing customer expectations and deliverables through effective communication and stakeholder management.
• Experience and interest in technical domains such as CRMs, SaaS Application Management, and APIs is a plus.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Partner with Sales, Operations, Servicing, customer experience and other stakeholder teams to identify opportunities, pain points and address those through right product prioritization.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery of high-quality products.
• Work closely with design, engineering, compliance, and marketing to drive product decision, trade off assessment, and other key considerations.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• Bachelor’s degree in business, finance, engineering, or a related field.
• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Aptitude to learn, solve challenging problems and a passion to deliver great user experiences
• Experience building SaaS products for businesses, with a strong track record of success; experience in designing/building solutions with modern technology stacks including APIs, microservices, public cloud, etc.
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong leadership presence and ability to influence and partner across cross-functional teams; as well as strong verbal/presentation and written communication skills.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Payment domain knowledge with merchant service ecosystem, card payment experience and Canadian payment landscape would be a preferred option.
• MBA degree would be a preferred choice.

As a Graphic Designer in CIB Creative Services, you will be part of a dynamic team based in London, working closely with marketing and business stakeholders. You will play a key role in developing and executing creative programs that support our global operations. Your work will help shape the visual identity of our brand and enhance our communication efforts.

Job responsibilities

• Work within Masterbrand requirements to design high-quality and innovative creative, including, but not limited to: event-related materials—such as invitations,
  signage and printed programs—advertising; brochures; sales aids; etc.
• Present creative solutions that meet brand standards with the ability to provide the supporting rationale
• Synthesize/interpret design feedback from multiple stakeholders
• Be active in the creative process through concept, design, production and delivery
• Articulate and present creative concepts clearly
• Work with a variety of internal and external stakeholders from the CIB and vendors
• Assist in managing project schedules and vendor relationships
• Motivate internal and external stakeholders and partners to ensure that the project
  maintains momentum
• Escalate potential challenges to the program’s success promptly
• Champion and follow accessibility/ADA guidelines

Required qualifications, capabilities and skills

• BFA in graphic design or similar discipline
• Proficiency working on Mac and experience with working on PC operating platforms
• Expert design sensibility and principles with strong design ability in layout, composition, typography and color usage
• Demonstrated ability to create animated graphics in Adobe After Effects
• Print production skills, including preparing printer-ready files
• Ability to set up and work with style sheets in various programs
• Strong organizational skills for project and file management
• Strong interpersonal skills and positive work ethic with the skill to take and share professional feedback
• Excellent project and time management skills
• Ability to work locally, both on- and off-site

Preferred qualifications, capabilities and skills

• Experience working in a corporate industry and/or creative agency
• Expertise in Adobe Creative Suite and Microsoft Office Suite required

Job responsibilities

• Leads the expansion of the proprietary Chase Point of Sale (CPOS) system in Canada to grow the SMB line of business
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Proactively monitors the market and competitive landscape to lead the positioning of CPOS as the go-to platform for SMBs in Canada
• Awareness of changing regulatory and compliance requirements to ensure the CPOS ecosystem makes proactive changes on behalf of the merchant

Required qualifications, capabilities, and skills

• Expertise in the Canadian Point of Sale (POS) domain across hardware, software, payment processing, and Canadian specific regulations and best practices
• Successfully launched POS solutions across multiple provinces and territories in Canada
• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Skilled collaborator that can successfully run a large-scale program and influence multiple teams towards a common goal
• Detail-oriented and a methodical thinker that can motivate squads to execute as a high-performing team

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience with platform and user experience migrations
• Bachelors Degree