דרושים Implementation Specialist ב-גיי פי מורגן ב-Argentina, Buenos Aires

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Partner with Sales, Operations, Servicing, customer experience and other stakeholder teams to identify opportunities, pain points and address those through right product prioritization.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery of high-quality products.
• Work closely with design, engineering, compliance, and marketing to drive product decision, trade off assessment, and other key considerations.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• Bachelor’s degree in business, finance, engineering, or a related field.
• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Aptitude to learn, solve challenging problems and a passion to deliver great user experiences
• Experience building SaaS products for businesses, with a strong track record of success; experience in designing/building solutions with modern technology stacks including APIs, microservices, public cloud, etc.
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong leadership presence and ability to influence and partner across cross-functional teams; as well as strong verbal/presentation and written communication skills.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Payment domain knowledge with merchant service ecosystem, card payment experience and Canadian payment landscape would be a preferred option.
• MBA degree would be a preferred choice

LDM is an internal organization within the firm’s Litigation Department that supports and facilitates the legal discovery process, including the identification, preservation, collection, review, and production of information relevant to litigation matters, regulatory inquiries, and internal investigations. The Associate will be part of the team responsible for the end-to-end Legal Hold process including the drafting, issuance, and monitoring of legal hold notices to employees across the Firm, providing guidance about the legal obligations surrounding those holds, and facilitating their ultimate release. As a Legal Holds and Discovery Strategy Specialist, you will have the opportunity to collaborate with innovative eDiscovery professionals across a wide variety of disciplines in a dynamic environment. You will perform custodial and/or data source research and identification, along with the preservation and disposition of data within pre-defined Service Level Agreements and turnaround times. In addition, you will facilitate responses to attorney questions and requests regarding litigation, HR, and regulatory matters. You will also have the opportunity to contribute to broader goals and initiatives across the eDiscovery spectrum in an effort to continuously develop, update and improve our eDiscovery program.

Key Responsibilities

• Action, coordinate, and track inquiries and requests in connection with the identification, preservation, and collection of electronically stored information (ESI)
• Serve as an internal subject matter expert on how JPMC conducts discovery, with a particular focus on legal holds, information governance, custodian interview questionnaires, data disposition, and matter closures
• Liaise between various stakeholders including internal litigators, outside counsel, technology partners, and the lines of business, to advise on discovery obligations, manage expectations for deliverables, and ensure compliance with firm policies and implementation of best practices related to discovery
• Lead and support internal initiatives related to audit readiness and legal technology implementation; and responsible for continually identifying opportunities to improve LDM processes, while consulting on the implementation and documentation of those improvements
• Create matter-related and programmatic reports, and deliver updates to management on an ad-hoc and periodic basis
• Effectively and clearly communicate facts, accomplishments, and key challenges and risks related to the efforts of the team and collaborate effectively at all levels of the organization

Qualifications, Capabilities, and Skills

• Bachelor’s Degree or equivalent,
• Preferable 2+ years of experience in eDiscovery or litigation support at a consulting firm, discovery vendor, or law firm; ACEDS or PMP certificate a plus
• Intermediate PC and Microsoft skills in a Windows environment. SQL, Oracle, VBA experience is a plus, as is experience with data visualization using tools like Tableau
• Strong organizational skills and ability to track multiple workstreams
• Self-motivated, organized, team oriented person, with the ability to resolve multiple confidential and/or sensitive, time-critical, and competing priorities and projects
• Must be comfortable working independently and with minimal supervision
• Effective communicator with a focus on client satisfaction, quality, process, and technology

As a Client Account Services Specialist in the Collateral Service Delivery Team you will be a part of team that is a client facing group whose core responsibilities include managing advanced / complex client account onboarding, consulting & guiding clients through account opening, closure & maintenance requirement as well as managing client & internal partner queries related to account reference data.

Job responsibilities

• Develops on-boarding strategies for major implementations aligning priorities appropriately in order to meet business needs and client deadlines
• Manages end-to-end account activities projects including fund launches, closures, mergers, and remediations
• Proactively builds strong client relationships; attend client workshops and due diligence meetings in person as required
• Performs authentication and first line of data quality checks ensuring all MDRs are met
• Develops strong working relationships with key internal partners to provide seamless client delivery
• Identifies opportunities for process improvements with focus on quality, efficiency and timeliness – reducing cycle time and eliminating manual / bespoke processes
• Maintains a comprehensive knowledge of the account opening and maintenance work flow and end-to-end ownership of all related requirements including SLAs & KPIs
• Develops and maintains email workflow tool including reference and static data detailed information, responsible for reference/static data integrity, quality control checks and processes
• Provides support on new product and technology initiatives

Required qualifications, capabilities, and skills

• Client relationship management/Client Facing experience of at least 4 years.
• Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks.
• Ability to demonstrate flexibility and operate in a changeable environment .
• Organizational, analytical and problem resolution skills.
• Strong teamwork and influencing skills.
• Oral and written communication - ability to effectively interface with clients and internal partners.

Preferred qualifications, capabilities, and skills

• Collateral and/or Tri-Party workflow, product, processes and procedures knowledge
• Wider Securities Services industry knowledge
• Experience with digital tools – Xceptor, Tableau, Alteryx

As a Client Account Services Specialist in the Collateral Service Delivery Team you will be a part of team that is a client facing group whose core responsibilities include managing advanced / complex client account onboarding, consulting & guiding clients through account opening, closure & maintenance requirement as well as managing client & internal partner queries related to account reference data.

Job responsibilities

• Develops on-boarding strategies for major implementations aligning priorities appropriately in order to meet business needs and client deadlines
• Manages end-to-end account activities projects including fund launches, closures, mergers, and remediations
• Proactively builds strong client relationships; attend client workshops and due diligence meetings in person as required
• Performs authentication and first line of data quality checks ensuring all MDRs are met
• Develops strong working relationships with key internal partners to provide seamless client delivery
• Identifies opportunities for process improvements with focus on quality, efficiency and timeliness – reducing cycle time and eliminating manual / bespoke processes
• Maintains a comprehensive knowledge of the account opening and maintenance work flow and end-to-end ownership of all related requirements including SLAs & KPIs
• Develops and maintains email workflow tool including reference and static data detailed information, responsible for reference/static data integrity, quality control checks and processes
• Provides support on new product and technology initiatives

Required qualifications, capabilities, and skills

• Client relationship management/Client Facing experience of at least 4 years.
• Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks.
• Ability to demonstrate flexibility and operate in a changeable environment .
• Organizational, analytical and problem resolution skills.
• Strong teamwork and influencing skills.
• Oral and written communication - ability to effectively interface with clients and internal partners.

Preferred qualifications, capabilities, and skills

• Collateral and/or Tri-Party workflow, product, processes and procedures knowledge
• Wider Securities Services industry knowledge
• Experience with digital tools – Xceptor, Tableau, Alteryx

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 70 – 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Strong current business network

Institutions. The role will practice lead projects locally and regionally, from understanding and assembling clients and business requirements, to organize project’s planning and its execution. Defines project’s feasibility by assessing needs and risks, acting as consultant, sharing best practices, establishing action plans, managing deliverables and work teams to ensure project’s deadlines are met.

Job Responsibilities

• Function as subject matter expert across complex Payments Cash Implementations – including existing digital channels, file transferring, H2H and emerging technologies integration solutions; including API, SWIFT and other platforms.
• Assemblesolutionimplementations ,from understanding and assembling clients and business requirements and determine project feasibility, delivering a JPM first in class business solutions, with strong controls and efficient time to market.
• Function as project manager ,putting together project plan, consideringscope, documentation, entitlements, testing, sign-off and Hyper care/PVT, managing and controlling deliverables and stakeholders to ensure projecttimeline is met and effectiveness is achieved.
• Workas an advisor toSalesteams on best practices and integration solutions to enable high tech driven products.
• Lead changesassociated with stakeholders, including new processes, tools,regulatory changes.
• Communications and training by engaging the right levels of stakeholders (Products, International Technical teams, Global Development teams).
• Liaison with Third Party Vendors to integrate internal systems with client features
• Represent organization on Local and Global RFPs.
• Post Sales role, JPMorgan´s first client facing contact with clients
• Liaising and interacting with the Sales and Products departments targeting the needs of the customers and putting together proposals and solutions to meet clients’ demands.
• LATAM project coordination, responsible for managing implementations in different geographies regionally, leading countries’ local implementation managers, acting as single point of contact for the clients.

Qualifications:

• Minimum 2+ years industry experience, preferably across financial services/banking
• BS degree or equivalent experience required; MBA preferred
• Must have significant partnership, strategic alliance, or deal execution experience and/or strategy and/or consulting experience
• Experience formulating business strategy, including structuring problems, completing analysis, and making recommendations
• Project management experience in a cross-functional environment
• Ability to work independently and quickly adapt to new or ambiguous situations without significant assistance
• Deep analytical skills including understanding of common financial statements and ability to build financial models in Excel
• Exceptional written and oral communication skills and ability to communicate to senior internal and external stakeholdersand clients
• Sense of urgency with disposition to execute and a demonstrated career of successful partnership and/or deal execution
• Proven exceptional relationship building skills
• Proven experience in working across departments and lines of business within large organizations
• Strong proficiency in MS Word, PowerPoint, and Excel
• Fluent in English
• High influential skills to drive global teams on the achievements of client demands / solutions