Provide expert-level product support for IBM customers across the globe. Troubleshoot, diagnose, and resolve escalated technical issues from customers. Perform root cause analysis and implement long-term solutions for recurring issues....
Your role and responsibilitiesProvide guidance and mentor junior developers.Foster university relations and create content for lectures, tailored to our needs.Interact with clients, technical sales colleagues, and product management to define...
Provide expert-level product support for IBM customers across the globe. Troubleshoot, diagnose, and resolve escalated technical issues from customers. Perform root cause analysis and implement long-term solutions for recurring issues....