Provide expert-level product support for IBM customers across the globe. Troubleshoot, diagnose, and resolve escalated technical issues from customers. Perform root cause analysis and implement long-term solutions for recurring issues....
Analyze complex issues in a disciplined manner and clearly communicate solutions and workarounds to customers. Serve as the primary technical interface, coordinating customers and/or IBM representatives. Provide recommendations for improvements...
The IBM Cloud Site Reliability Engineering (SRE) team is working on providing infrastructure and operations solutions to maintain scalable, highly reliable, and highly secure cloud-based software infrastructures to enable our...
Your role and responsibilitiesProvide guidance and mentor junior developers.Foster university relations and create content for lectures, tailored to our needs.Interact with clients, technical sales colleagues, and product management to define...
Lead, mentor, and grow a multidisciplinary team of data scientists, ML engineers, and software developers. Define technical direction, set priorities, and drive successful execution of AI/ML projects within the product...
Develop, deploy, and manage Kubernetes Operators using the Operator Framework and Operator SDK. Implement Ansible-based operators for managing resources and controllers on OpenShift clusters. Define control loops (Observe โ Analyze...
Provide expert-level product support for IBM customers across the globe. Troubleshoot, diagnose, and resolve escalated technical issues from customers. Perform root cause analysis and implement long-term solutions for recurring issues....