דרושים Process Innovation Professional-lead Cash ב-Ibm ב-India, Chennai

Your primary responsibilities include:

• Responsible for directing and managing Deductions and resolutions of the Accounts Receivable Department.

• Effectively works with senior management to develop and implement guidelines to increase sales and reduce receivables from all accounts, with a focus on delinquent accounts.

• Responsible for resolving account issues to maintain strong customer relationships and arrive at a mutually beneficial solution for the customer and the Company.

• Manages all customer's short pay or deductions to determine if the deduction is the responsibility of the customer or the Company and implements preventative measures to minimize the Company’s exposure to related expenses.

• Works with senior management to establish departmental guidelines to measure performance; implements and monitors processes to ensure training opportunities are identified and goals are achieved.

• Proactively identifies areas for improvement in the deductions and resolutions process and executes changes to enhance the business process.

• Ensures documents are processed in accordance with various SOX Narratives & Corporate Finance and Accounting Policies covering returns, adjustments, and Bad Debt allowances. Accountable for the resolution of all accounts in a credit balance.

• When possible, ensure revenue and generated orders are processed to offset credit balances.

• Responsible for monthly Bad Debt Reserves and reconciliations of AR General Ledger balances at month end.

• Interacts with trade and Logistics associations and financial institutions to obtain credit information for customers to make an informed decision regarding a customer’s financial status as it relates to establishing or modifying their credit line.

• Prepares Financial Review or High-Risk Top accounts for VP Controller and Senior Management review.

• Maintains correspondence with Visa, MasterCard and American Express to resolve customer credit card disputes by providing details of the sales transaction.

• Monitors daily debit and credit adjustments from our banking institution for accuracy and assumes responsibility for handling returned checks and adjusting the receivables balance accordingly.

• Other duties as assigned.

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Minimum 10 years of experience in Finance and Administration Delivery.

• Proven experience in handling all aspects of O2C.

• Ability to interact and lead multiple customers across the globe and handle issues.

• Experience to continuously look for opportunities to improve metrics and the validation of the data.

• Proven analytical and numerical ability.

• Validated presentation and interpersonal skills with flexibility in work hours.

• Strategic thought leadership in designing future state delivery and strategies for attaining them.

• Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture.

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with the latest marketing trends.

• Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work.

• Intuitive individual with an ability to manage change and proven time management.

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

• Up-to-date technical knowledge by attending educational workshops, reviewing publications.

As Process Analyst – Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts.

Your primary responsibilities include:

• Recording and maintaining PO and Non-PO Invoices and handling both manual and automatic payment requests.

• Involved in end-to-end Vendor Master activities like creation, changes, verification, cleansing, and identifying duplicate records.

• Collaborate with stakeholders for coding and approvals, address blocked invoice issues, and ensure timely posting in accounting software for payments and expenses.

• Handle the processing of travel and expense claims, manage payments, resolve duplicate payment issues, recover funds, and execute payment proposals.

• Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.

• Commerce graduate with a minimum of 2-4 years of experience in Accounts Payable.

• Experience in Invoice and Vendor management along with Resolving queries, and Invoice reconciliation.

• Proven work knowledge to manage payment reporting and reconciliation activities.

• Proficient in MS Office applications and any ERP software as an end-user.

• Self-directed and ambitious achiever.

• Meeting targets effectively.

• Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

As Process Analyst – Order to Cash (O2C), you are responsible for processing Accounts receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.

Your primary responsibilities include:

• Analysis of receivable accounts, investigation of entries, and pulling audit prep work.

• Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating.

• Investigate unapplied payments, rectify them, and ensure proper allocation.

• Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.

• Adhere to client Service Level Agreements (SLAs) and meet the specified timelines.

• Commerce graduate with a minimum of 2-4 years of experience in Order to Cash.

• Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts.

• Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics and collaborating with customers, sales, and finance for improvements.

• Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts.

• Proficient in MS Office applications and any ERP software as an end-user.

• Self-directed and ambitious achiever.

• Meeting targets effectively.

• Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork.

Analysts engage in risk, compliance, and financial crimes projects to serve Promontory (PRR) clients within the banking and finance industry – helping them meet and exceed regulatory expectations. Analysts are expected to positively contribute to Promontory’s success in a variety of areas, including BSA, anti-money laundering surveillance and reporting assistance, OFAC sanctions compliance, and other areas relevant to today’s heightened regulatory climate.

Analysts must possess excellent writing, research, analytical, and critical thinking skills, and other applicable experience that leads to success in the role, such as strong work ethic and natural curiosity. Analysts must be able to judiciously analyze, assess, and write clearly and concisely. The nature of this work requires individuals to be flexible, learn new skills, work within time constraints, and meet uncompromising quality requirements and production expectations while working closely with others in a dynamic team environment.

•Apply logic and strong reasoning skills to conduct research for case analysis.

•Use sound decision-making skills to make recommendations based on research results.

•Compose comprehensive supporting narratives

•Interpret and apply project policies and procedures to direct work.

•Maintain high work product quality as outlined by each project specifications.

•Ensure work adheres to defined engagement policies and procedures

•Manage work efficiently to meet production goals and project deliverables.

•Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.

•2 to 3 years prior AML experience REQUIRED.

•2+ years compliance experience at a financial institution is STRONGLY PREFERRED.

•Retail banking experience is PREFERRED.

•The ability to work independently, take initiative, and able to adapt to change.

•Ability to quickly understand and maintain current know3ledge of banking regulations, concepts, and issues.

•Quickly learn new applications and client systems to conduct research.

•Exercise sound judgment and observe the highest degree of confidentiality.

•Adept at multi-tasking and meeting deadlines in high-pressure environment.

•Results oriented team player with strong initiative and flexibility.

•Strong analytical and problem-solving abilities.

•Superior writing skills with the ability to convey ideas clearly and succinctly.

•Exemplary customer service towards both internal and external parties.

•Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.

•Demonstrate competency with computers, including proficiency with all Microsoft Office products, and should have prior experience with a variety of computer database and testing systems.

Anti-Money Laundering (AML) Alerts – COMPLEX

· Review alerts generated by client systems for anomalous or potentially suspicious activity

· Review Know Your Customer (KYC) data for the focal client

· Analyze account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity

· Conduct due diligence research on focal party and key counterparties

· Compare research and analysis to alert typology and close or escalate based on the review

Anti-Money Laundering (AML) Case Investigations

· Review alerts escalated to case and other cases such as Fraud and Legal Orders

· Review Know Your Customer (KYC) data for the focal client(s)

· Conduct multi-year transaction trend analysis

· Analyze large/complex account transaction histories to identify activity indicative of money laundering, terrorist funding, or other potentially unusual or suspicious activity

· Review detailed transaction images to verify and deepen understanding of activity

· Conduct thorough open-source research to verify customer and counterparty details and identify risks

· Send Requests for Information (RFI)s to bank customers to gather details on activity or other gaps

· Conduct additional due diligence research on focal party and key counterparties

· Create detailed case narratives outlining the investigation and reasons for closure or escalation

Suspicious Activity Report (SAR) Filing

· Accurately complete regulatory reporting to be submitted to FinCEN

· Locate and add Subject Information

· Enter descriptions of suspicious activity

· Enter financial institution details & contact information

· Enter a complete, detailed breakdown of the suspicious activity

· Present the SAR to the bank for review prior to submission to FinCEN

Office of Foreign Asset Controls (OFAC) Sanctions Screening

· Review sanctions screening alerts generated by client systems as possible OFAC matches

· Compare customer profile and OFAC match profile details to identify mismatches

· Utilize phonetics, spelling, and knowledge of short names nicknames to support name mismatches

· Utilize client provided Politically Exposed Person (PEP) guidance for close family members to ensure alignment to client policy

· Conduct online research to confirm or clarify mismatch or match data

· Close mismatches or escalate possible true matches with notations on mismatches or matching data

· Review KYC alerts generated by client systems for new customer or ongoing KYC review/remediation

· Review customer profile details and any KYC gaps

· Review customer documentation for validity, completeness, and any required notary services

· Update customer profile details with incoming data from documentation and KYC questionnaires

Currency Transaction Report (CTR) Review – COMPLEX

· Pull, aggregate, and reconcile multiple transaction reports

· Validate transactions are truly cash and not processed as cash by bank personnel

· Determine daily cash aggregates per customer exceeding $10,000

· Determine if CTRs were filed by bank personnel and file missing CTRs

· Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use

· Verify Customer details such as address, SSN, DOB, and other relevant information

· Verify supporting documentation for all profile information

· Determine Source of Wealth and Source of Funds

· Conduct risk assessment and risk rating based on the bank risk methodology

Enhanced Due Diligence (EDD)

· Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use

· Verify Customer details such as address, SSN, DOB, and other relevant information

· Conduct thorough open-source searches to validate accuracy of data and risks – including geography

· Verify supporting documentation for all profile information

· Determine Source of Wealth (SOW) and Source of Funds (SOF)

· Verify SOW and SOF are aligned with what is seen in customer transactions

· Conduct risk assessment and risk rating based on the bank risk methodology

Undergraduate degree in Business Administration, accounting, finance, or other related discipline; or equivalent combination of education and experience that is required for the specific job level.

As a Deputy Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.

Your primary responsibilities include:

· Analysis of receivable accounts, investigation of entries, and pulling audit prep work.

· Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.

· Investigate unapplied payments, rectify them, and ensure proper allocation.

· Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.

· Ensure that client Service Level Agreements (SLA) and timelines are met.

· Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles.

· Experience in participating and collaborating in team meetings to gather/share information.

· Ability to achieve individual and Business metrics.

· Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.

· Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.

· Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.

· Proven experience to build and utilize reports to analyze pertinent account information.

· Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.

· Working knowledge to identify and implement action plans and process improvements with mentorship.

· Proven experience to build and utilize reports to analyze pertinent account information.

· Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.

· Working knowledge to identify and implement action plans and process improvements with mentorship.

· Proficient in MS Office applications and any ERP software as an end-user.

· Ambitious individual who can work under their direction towards agreed targets/goals.

· Ability to work under tight timelines and be part of change management initiatives.

· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

· Enhance technical skills by attending educational workshops, reviewing publications etc.,

As a Process Associate – Procure to Pay (P2P), you will be responsible for transaction processing in Accounts Payable and management of Vendor Accounts. You should

be flexible to work in shifts.Your primary responsibilities include:

• Coordinate all accounting activities associated with Procure to Pay

• Recognize potential threats and suggest suitable actions

• Adhere to SLAs and timelines
  

• Commerce graduate with a focus on Accounts Payable

• Ability to match invoices, identify errors, resolve exceptions, prioritize invoices, and reduce aging

• Working knowledge of basic accounting and accounting principles

• Proficient in addressing quires and taking follow-up actions

• Proficient in MS Office applications

• Self-directed and ambitious achiever

• Meeting targets effectively

• Skilled in thriving under deadlines and contributing to change management

• Showcasing strong interpersonal teamwork