Call processing. Verifying customer entitlements. Verifying and logging customer requests. Monitoring incidents statuses. Entering data and updating files. Managing Queues. Routing the call record to the appropriate provider of Service....
Excellent spoken and written Dutch language skills are essential to ensure a positive customer experience (CEFR grade B2 or C1). In addition, all candidates must have an excellent standard of...
Call processing. Verifying customer entitlements. Verifying and logging customer requests. Monitoring incidents statuses. Entering data and updating files. Managing Queues. Routing the call record to the appropriate provider of Service....