דרושים Area Service Leader - Sacramento ב-Ge Healthcare ב-ארהב

Roles and Responsibilities

• Safety: Owns all safety metrics for the department including continuous improvement to drive risk reduction & injury prevention.
• Quality: Leverage Lean Six Sigma mindset to deliver product quality improves resulting in scrap reductions and better field quality.
• Delivery: Responsible for on-time delivery and inventory of department.
• Cost: Deliver financial results aligned with productivity targets and budget. Own productivity roadmap to delivery sustained YoY improvements.
• People: Foster a culture focused on people development.
• Work cross-functionally with QA, AME, and Engineering teams to deliver department/site goals.
• Lead compliance efforts in support of plant goals.

Required Qualifications

• Bachelor’s Degree with 5 years production/supply chain leadership.
• Demonstrated ability to lead and develop teams.
• Demonstrated ability to identify/implement best practices and deal with high levels of ambiguity

Desired Characteristics

• Experience working in regulated industry
• Design or manufacturing engineering experience
• Functional manager experience

• Interfaces with other departments in the execution of duties to ensure the orderly flow of material and information

• Execute training plans

• Perform basic trouble shooting encompassing multiple variables and unknowns to achieve root cause analysis and problem resolution

• Utilize basic technical communications throughout the test process for production/Refurb assemblies/systems

• Provide evaluation/constructive feedback in the development of internal and external engineering, manufacturing, or service documentation

• Provide strong individual contributions to team goals

• Participate in LEAN process improvement activities to improve quality, process flow, and cycle or TAKT times

• Comply with EHS regulations and policies and escalate concerns/suggestions to leadership

• Maintain daily production output

• Identify and report defects in assigned area

• Engage in daily 5s activities

• High School diploma/GED or Local Equivalent and 2 years technical experience

• Ability to work independently

• Demonstrated basic computer skills and ability to navigate online instructions

• Ability to draw accurate conclusions from test data, malfunctions, or deviations, and assist with corrections to the existing design or process

• Associates degree in an Electronics or Engineering field

• Electrical experience

• Experience in medical manufacturing or other highly regulated industry preferred.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Manage an operation, business, unit, or part of a production facility in order to reach defined targets in quality, cost, delivery and safety. Ensure continuous business improvement according to benchmarks and standards. Team management of salaried employees. This does not include production supervisors who oversee hourly employees.

• Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.

• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.

• Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.

• May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view.

• Bachelor’s Degree with 5 years production, supply chain experience or leadership or High School diploma/GED and 10 years production or supply chain experience.

• Led teams of 10–20 personnel, fostering collaboration and achieving production and delivery targets.

• Managed end-to-end supply chain or manufacturing projects, with the ability to identify & implement best practices along with delivering on time and within budget.

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

• Bachelor’s degree in Engineering field

• 5+ years of experience in verbal and written communication across cross-functional teams, suppliers, and stakeholders.

• MBA or Master’s degree

• Experience withApplied project management methodologies (e.g., Lean, Six Sigma) to improve operational efficiency.

• Lead Compliance and Environmental, Health & Safety efforts in support of plant goals.

• Oversight and management of front-line manufacturing employees. Typically managing hourly employee populations. This includes hiring, employee development, and discipline responsibilities, as well as time and attendance.

• Monitor and improve productivity, while ensuring all customer commitments are met in a timely, and cost-conscious manner while meeting quality standards.

• Drive LEAN manufacturing implementation and sustain/improve efforts.

• Work with other managers throughout manufacturing to generate continuous improvement ideas and spearhead the implementation of those ideas that lead to bottom line results.

• Track and report metrics in their functional area to include labor hour consumption, work order completion, inventory accuracy, throughput, and capacity. Establish team goals that meet or exceed established quality standards.

• Area training ownership. Develop and create training plans to maximize workforce capability and compliance.

• Collaborate with other PTLs to ensure alignment of functional area across manufacturing.

• Bachelor’s degree with 5 years production, supply chain or leadership experience or High School diploma/GED and 10 years production or supply chain or leadership experience.

• Demonstrated ability to lead and develop teams in a highly regulated manufacturing environment.

• Demonstrated ability to identify and implement best practices and deal with high levels of ambiguity.

• Strong decision-making skills.

• Demonstrated ability to act independently using good judgement and discretion.

• Strong computer skills, specifically Microsoft Office suite, and standard ERP systems.

• Medical Device manufacturing experience

• OMLP/ETLP graduate

Responsibilities :

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.

Qualifications :

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
• Experience with Web applications as well as Microsoft suite of products.
• The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Special Physical Requirements:

• Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
• Must have and maintain a valid Driver's License.
• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Quality-Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
  Complete all planned Quality, EHS & Compliance

• Sourcing professional focus on provide value to product development through leveraging supplier capabilities and technologies during product design.

• Select strategic suppliers for new products and prepare suppliers to deliver targeted requirements such as quality, fulfillment and cost

• Collaborate with engineers, project managers, the supplier management team, supply chain team and others across the business to achieve results

• Lead sourcing initiatives early in the product development phase keeping in line with our product simplification and platforming goals

• Meet cost targets

• Ensure technology matches occur between supply partners, engineering and manufacturing so that product and factory fulfillment requirements are met

• Be highly engaged in technical design reviews, considering supplier expertise and innovation in component design and specifications

• De-risk supplier base by identifying the risk and executing mitigation plans, in partnership with business leaders

• Ensure NPI teams utilize preferred suppliers as identified in Global Healthcare sourcing strategies.

• Understand and convey the technical needs of MR Engineering to Global Sourcing personnel during category strategy development.

• Development and deployment of MR’s first Early Supplier Involvement (ESI) program

• Supporting our Supplier Quality Program, ensuring supplier compliance with FDA, EHS, transportation and other regulatory and reputation requirements

• Bachelor's degree

• Minimum 5 years Sourcing (Procurement), Engineering or Supply Chain Management Experience

• Degree in Electrical Engineering is preferred

• Degree in Mechanical Engineering

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Lead cross-functional collaboration to identify and implement continuous improvement initiatives that deliver measurable bottom-line results.
• Track and report key performance indicators including labor hour consumption, work order completion, inventory accuracy, throughput, capacity, and customer complaints.
• Establish and monitor team goals aligned with quality standards and operational targets.
• Develop and manage the operational budget for the assigned functional area.
• Translate business unit objectives into actionable goals within the manufacturing department.
• Monitor productivity and ensure timely, cost-effective delivery of customer commitments.
• Design and implement training programs to enhance workforce capability and performance.
• Champion compliance and Environmental, Health & Safety (EHS) initiatives in support of plant-wide goals.
• Drive the implementation of LEAN manufacturing principles and practices.

• Bachelor’s Degree with a minimum of 3 years of experience in production, supply chain, or leadership; OR High School diploma/GED with 7 years of relevant experience; OR completion of a GE Healthcare Leadership Program.
• Proven ability to lead and develop high-performing teams.
• Demonstrated success in implementing best practices and navigating ambiguity in dynamic environments.