דרושים ב-Ge Healthcare ב-Thailand, Bangkok

• Serve as the first point of contact for HR-related queries from managers and the leadership team, providing guidance on HR policies, procedures, and best practices.
• Partner with HR Business Partners and Centers of Excellence (COEs) to implement business-specific HR strategies.
• Provide coaching and support on employee relations, performance management, talent development, and engagement.
• Ensure compliance with Thai labor laws, including employment contracts, working hours, benefits, and termination procedures.
• Lead HR processes such as compensation planning, performance reviews, talent assessments, and succession planning.
• Manage workplace investigations and employee grievances with integrity and confidentiality.
• Support organizational changes, including restructuring, workforce planning, and change management initiatives.
• Conduct HR training sessions and onboarding programs to enhance employee experience and leadership capability.
• Collaborate with payroll, benefits, and legal teams to ensure accurate and compliant HR operations.
• Promote a culture of diversity, equity, and inclusion aligned with GE Healthcare’s values.
• Prepare to support regional HR initiatives and projects as part of a broader SBU within the AKA region.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 7 years of progressive HR experience, preferably in a multinational or healthcare environment.
• Strong knowledge of Thai labor laws and HR compliance requirements.
• Proven ability to manage complex employee relations issues and drive resolution.
• Excellent interpersonal, communication, and coaching skills.
• Fluent in Thai and English (written and spoken).
• Strong organizational and project management skills.
• High level of integrity, discretion, and professionalism

• Experience working in a matrixed, multicultural organization.
• Strong growth mindset and proactive approach
• Familiarity with HRIS systems (e.g., Workday, SAP).
• Certification in HR (e.g., SHRM, CIPD, Thai HR Institute) is a plus.
• Demonstrated ability to lead HR initiatives and influence stakeholders.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Roles and Responsibilities

• Cultivate and maintain strong relationships with healthcare stakeholders within hospital, physician practice and imaging center account service lines (Radiology, Cardiology, Oncology,Operating Room &Women’s Health) to identify qualified leads, grow market share and increase revenue, and reduce customer attrition.
• Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales.
• Leverage diagnostic imaging product knowledge in MRI, X-ray, CT, Interventional Radiology & Cardiology, Mammography, Nuclear Medicine & PET-CT to drive funnel growth for the region.
• Demonstrate expertise in customers’ installed base and develop technology & capital plans that map with their annual budget process.
• Collaborate with the account community team to drive closure with site visits and co-developed negotiation strategies.
• Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel.

Required Qualifications

• Bachelor’s degree and a minimum of 5+ years of experience selling capital equipment to health systems.
• Demonstrated experience presenting complex information both verbally and written to decision makers

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.

Responsibilities:

• Installation and Maintenance: Working with experienced Field Service Engineers on timely and accurate service repairs, preventative maintenance, FMI, troubleshooting and installations of medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
• Customer Support: Build and maintain positive relationships with clients through excellent customer service, addressing inquiries and escalating where required.
• Problem-Solving: Solid analytical and problem-solving skills to troubleshoot and resolve technical issues efficiently. Utilize escalation processes to resolve customer service delivery issues and conduct root cause analysis where necessary
• Documentation: Complete all administration tasks on time (e.g., ensure timely completion of Field Modification (FMI’s)and Preventative Maintenance (PMS) inspections documentation for assigned accounts).

• Teamwork / Collaboration: Work closely with cross-functional teams, including sales, product development, and customer support, to enhance overall customer satisfaction and product performance.

Quality / Compliance:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

Qualifications/Requirements:

• Educational Background : Bachelor’s degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering or a related field.
• Work Experience: Fresh graduate or individuals with less than 2 years of experience
• Technical Skills: An understanding of healthcare equipment, electronics, and software. Familiarity with medical systems, diagnostic devices, or other healthcare technologies is a plus. Good understanding of IT with Windows/Servers/Linux and networking fundamentals
• Problem-Solving Abilities: Excellent analytical and problem-solving skills to troubleshoot and resolve technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills to interact with customers and collaborate effectively with internal teams.
• Adaptability: Ability to thrive in a fast-paced environment, managing multiple tasks and adapting to evolving priorities.
• Team Player: A collaborative mindset and willingness to work closely with colleagues to achieve common goals.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Directly managing Sales Managers & Account Managers in a specific sales region. Select, train, and develop personnel to optimize effectiveness.

• Developing and implementing sales strategies to drive organic growth in the assigned sales market.

• Cultivating and leveraging customer relationships at the multiple levels within customers

• Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs

• As a member of Zone leadership team ensure seamless teamwork with the Service, Modality and other functions and channels to provide total customer satisfaction.

• Deploying resources to meet financial / operating objectives including orders, revenue, contribution margin, and market share utilizing and driving companywide commercial tools for CRM (ie. SFDC)

• Target, get access, build relations, develop a business strategy and maximize business opportunities for imaging products allocated accounts/territory.

• Proactively build network with government bodies and Key Opinion Leaders as well as deep understanding of healthcare structure/players in assignedterritories/accounts.

• Coordinate multimodality projects and aim at maximizing share within the territory/accounts.

• In Cooperation with Modalities and Marketing drive marketing events in assigned territory.

• Analyze market trends, competition and accounts to develop a business plan and strategy that creates new business opportunities

• Leverage Product & Application Specialists, Account Managers, Service and other Company resources to provide necessary service, technical or clinical content to customers.

• Develop & implement GTM plans with cross functional teams to achieve results through effective project proposals, negotiations, and contracts. Grow the share of wallet in assigned accounts

• Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management, drive customer R-NPS on their accounts.

• Build long term strategic alliance with portfolio of accounts to continue to add value. Follow GE policies, procedures and Operating Mechanism. Proactively participates in company initiatives depending on organizational needs and as directed by management. Ensure knowledge of and compliance of integrity and company policies.

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position

• Complete all planned Quality & Compliance training within the defined deadlines

• Identify and report any quality or compliance concerns and take immediate corrective action as required

• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.

• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken

• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.

• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

• Bachelor’s degree from an accredited university or equivalent knowledge or experience

• Minimum of 8 years of consultative sales experience including strategic selling and negotiation

• Medical experience required

• Experience interfacing with both internal team members and external customers as a part of a solution-based sales process

• Proven track of sales record and relationship building skills

• Strong communication skills to synthesize complex issues and communicate into simple messages

• Willingness and ability to travel within your specified geographic region

• Proven People Management experience leading sales teams

• Consultative sales experience including strategic selling and negotiation

• Proficiency in Thai

• Proven and progressive previous experience insales/services/promotionto C-suite and technical decision makers e.g. CEOs, Strategic Planning Directors, Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Radiology, Cardiology, Nuclear Physicists, Oncologists etc.)

• Previous experience managing sales professionals

• Healthcare capital equipment sales experience

• Deep knowledge of GE Healthcare and the products and services offered.

• Experience closing large, complex, strategic deals.

• Prior experience working for a large company in a matrix environment

• Demonstrated ability to energize, develop, and build rapport at all levels within an organization

• Leadership and Team Building skills.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Required Qualifications:

• Bachelor of Science in Computer Science or equivalent
• 7+ years of experience working in software engineering, including the design and development of highly scalable web services
• 2+ years of experience as a people manager in a software development organization, responsible for hiring and developing a team
• 5+ years of experience planning, designing, developing, and delivering commercial and/or consumer software
• Experience in partnering and effectively communicating with product and program management teams
• Knowledge of technology and modern development practices including Object Oriented principles (C++, Java or similar language), Service Oriented Architecture

Desired Qualifications:

• Master’s in computer science or a related field
• 5+ years of software development management experience
• Deep hands-on technical expertise
• Project Management experience with agile development methodology
• Ability to take raw product requirements and create software architectures and designs to bring them to life
• Excellent interpersonal skills: ability to work successfully with teams across the organization, including Engineering, Program Management, Quality Assurance, and Senior Leadership
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions and opinions
  

• Cultivate and maintain strong relationships with healthcare stakeholders within hospital, physician practice and imaging center account service lines (Radiology, Cardiology, Oncology, Operating Room & Women’s Health) to identify qualified leads, grow market share and increase revenue, and reduce customer attrition.
• Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales.
• Leverage diagnostic imaging product knowledge in MRI, X-ray, CT, Interventional Radiology & Cardiology, Mammography, Nuclear Medicine & PET-CT to drive funnel growth for the region.
• Demonstrate expertise in customers’ installed base and develop technology & capital plans that map with their annual budget process.
• Collaborate with the account community team to drive closure with site visits and co-developed negotiation strategies.
• Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel.

• Bachelor’s degree and a minimum of 5+ years of experience selling capital equipment to health systems.
• Demonstrated experience presenting complex information both verbally and written to decision makers

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.

Strategy:

• Work with the CSMO AKA to synthesize, develop, and execute the in country strategic marketing and commercial plans in line with business goals and objectives.
• Direct market research and analytics to identify and exploit opportunities, customer needs, market sizing, and develop and maintain in-depth knowledge and understanding of trends and requirements in the healthcare market.
• Lead the development and implementation of in country marketing strategies to drive sales growth, market share, brand awareness.
• Assessment of portfolio competitiveness
• Create, execute, and continuously evolve the GTM (Go to Market) strategy.
• Differentiated GTM on a short – medium – long term basis and execution thereof.

Distribution Business (Channel):

• Oversee the In-Country Channel Excellence Team to ensure consistency of GEHC’s Distribution Business
• Drive commercial rigor by implementing performance metrics and regular reviews to ensure consistent financial performance from each Channel Partner (CP) across the region.
• Commercial oversight over the in-country Channel Excellence team for oversight of full wing-to-wing partner onboarding, enablement, commercialization, compliance, GTM on an individualized CP basis.
• Work with the in-country Channel Excellence Team for overall project management (e.g. requirement gathering, feature prioritization, trainings, access control/security, troubleshooting /fixing /escalation, and tracking use).

Commercial Operations:

• Optimizes commercial analytics function through optimal governance/policies, standardization (of reporting / visualization / forecasting) that enable improved funnel management, generation of insights from Win/Loss analyses, capture of IB/Competitive intelligence and tracking right sales performance KPIs.
• Works with in-country analytics resources to report quarterly performance on market, share, visibility, win-rate, coverage, cost to sell; drives PSR (Problem Solving Reports) to understand reasons for sub-optimal performance, and drives (in collaboration with commercial leaders) programs that enable regaining strength across AKA region.
• Drive standardization and efficiency of the Inquiry-to-Order and other commercial operations through deployment of tools/technologies, automation, and process excellence including LEAN.
• Work with AKA leadership to negotiate complex commercial agreements in GEHC’s favour.

Others:

• Operational, commercial, or strategic functions and tasks as depending on the exigencies and local business requirements.

Mandatory Qualifications/Experience:

• Minimum 8-10 years working experience in marketing, sales, strategy, healthcare, medical devices, pharma industry, or related fields.
• 3 (ideally 4+) years in a top tier management consulting firm and additional preferred exposure to healthcare services operations, strategy formulation or commercial delivery.
• MBA from a top tier university or master’s degrees in marketing or a medical degree or in related fields.
• Prior experience in building a 0-1, or any venture or startup experience will be highly valued.
• Proven large scale commercial operations experience and commercial management (PnL) experience.
• Experience of working in complex business environments with strong influencing and conflict resolution abilities.

Skillset required:

• Strong people leadership skills and servant leadership mindset.
• Innovativeness – we want people who think outside the box.
• Assertiveness – strong influencing skills across business functions is a must; confidence to share difficult messages, defend decisions, and make judgement calls (and own them).
• Commercial intensity – tenacity and grit to drive commercial outcomes.
• Excellent written and verbal communication, presentation, and project management skills
• Strong writing and record keeping ability for reports, matrices, and database skills.
• Clear thinker, takes initiatives, self-starter, accountable and responsibility for own work.
• Must be highly motivated, results driven, energetic and capable of multi-tasking in a dynamic, rapidly growing organization.
• Exceptional skills as a change agent and process-oriented individual.
• Willingness to travel for work (25-40%).

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.