דרושים Field Service Engineer ב-Ge Healthcare ב-Saudi Arabia, Layla

Key Responsibilities

Provide on-site and remote technical support for healthcare IT systems, including electronic health records (EHR) systems, medical imaging software, and other healthcare IT infrastructure.

Perform regular maintenance, updates, and upgrades on healthcare IT systems to ensure optimal performance and compliance with healthcare regulations.

Lead or assist in the installation and configuration of healthcare IT systems and associated hardware, ensuring seamless integration with existing infrastructure and customization to meet facility needs.

Diagnose and resolve technical issues promptly to minimize downtime and ensure that critical healthcare services are not interrupted.

Engage with healthcare professionals to understand their IT requirements, providing expert advice and solutions to enhance their workflows and improve patient care.

Deliver technical training and support to healthcare staff on using IT systems, developing user manuals, training materials, and other documentation to facilitate system use and troubleshooting.

Stay up-to-date with the latest trends and advancements in healthcare IT, applying this knowledge to improve service delivery and keep systems current.

Skills and Qualifications

Strong technical proficiency with healthcare IT systems, including EHR, medical imaging, and hospital information systems (HIS).

Proficient in diagnosing and resolving complex technical issues with a methodical and analytical approach.

Effective communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.

Strong organizational skills, capable of managing multiple service requests, documentation, and follow-ups.

Flexibility and adaptability to work in different healthcare environments, with the ability to quickly learn new technologies and processes.

Roles and Responsibilities

• Degreed engineers. All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to make Engineering decisions.
• Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Required Qualifications

• For roles outside of the USA- This role requires basic experience in the Services & Field Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

• 
  Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
  

  Note:

  
  To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

• Responsibility for the daily operations for service parts fulfillment, productivity, transportation, and local warehouses management and 3rd party management,
• Inventory physical counting process and inventory accuracy,
• Collaboration with the region services organization to run an operation tailored to the end customer’s requirements while balancing fulfillment and OTD, inventory levels and operational costs
• Team work with EAGM/International peers and other relevant stakeholders to define priorities & drive improvements and exchange best practices
• Liaising with customs and other internal stakeholders to ensure minimum cross border delivery cycle time,
• Streamlining and overseeing distribution channel network to increase logistics service level for end customer in line with region services organization guidance,
• Owning operating KPIs through lean daily management and VMS

• Excellent leadership skills, proven track record of international operations management, good communication skills and an unlimited will to transform, improve operations using lean to deliver continuous improvements,
• Ability to manage internal customer’s expectations and satisfaction, resilient and result oriented,
• Fluent in Arabic and English
• Ability to influence and collaborate across functions and businesses
• Strong team player with project management skills
• This role requires advanced experience in the Logistics & Logistics. Knowledge level is comparable to a Bachelor's degree from an accredited university or college

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs. Established project management skills.
  

• Excellentcommunications, listeningandinterpersonal skills.
• Abilityto work independently with minimum direction.
• Initiative and motivation.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.