דרושים Cardiac Pet Senior Account Manager ב-Ge Healthcare ב-Remote, Remote

Roles and Responsibilities

• Drive sales of service contracts, spare parts, options and upgrades for GE HealthCare products within Imaging modality.

• Operate independently within the assigned territory to identify new commercial opportunities and nurture long-term customer relationships.

• Develop deep expertise in the local market, including customer groups, competitive dynamics, and product offerings across regions: Mazowieckie, Podlaskie, Lubelskie, Warmińsko-Mazurskie.

• Understand and leverage key business drivers to deliver measurable impact and exceed targets.

• Collaborate cross-functionally with Field Service Engineers, Service Center, Logistics, and Equipment Sales teams to provide integrated customer solutions.

Required Qualifications

• Proven track record in service sales for medical equipment or related healthcare technology

• Residence within assigned territory

• Willingness and ability to travel as required

• Valid driver's license

Desired Characteristics

• High integrity and a compliant approach to doing business

• Strong self-awareness and ability to work independently without day-to-day supervision

• Ability to build and sustain effective commercial relationships

• Strong problem-solving skills and a solution-oriented approach

Responsibilities:

• As directed, use knowledge of customer contract to ensure obligations are met.

• Prioritize service, assign personnel, and follow up on commitments.

• Hire and develop talent for a clinical service team. Includes direct people management responsibility including staffing decisions and performance development.

• Share on-call or service call escalation.

• Function as Site Leader and is responsible for customer relationship at assigned sites.

• Ensure service quality via frequent customer contact and formal quality reviews.

• Responsible for prompt and accurate filing of expense, time, and service reports for team of direct reports.

• May track and analyze financial performance with MSD and/or ASL.

• May maintain approved parts inventory and manage vendor service delivery processes in compliance with GE policies.

• Maintain technical knowledge of current standards for safe, effective us of medical equipment through instruction.

• May provide instruction to hospital personnel on equipment operation, diagnostics, effective use, and repair.

• Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements.

• Effectively communicate and partner with teammates and colleagues.

Qualifications:

• Associate’s or Bachelor’s Degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment.

• A minimum of four years’ experience as a Biomedical Technician with two-years of progressive team leadership experience effectively supervising and coaching technical personnel, as well as effectively resolving customer relations issues.

• Qualified experience in a customer service environment with resulting knowledge of customer account coordination.

• Experience managing financial and administrative requirements of the position.

• Strong communication and presentation skills with the ability to communicate technical issues to the customer in an easy to understand manner.

• Ability to analyze metrics and reports (SEDs).

• Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiar with technological programs (e.g., Microsoft Office).

• Willing to travel outside of the assigned region.

• Must have and maintain a valid driver’s license.

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

• Complete all planned Quality and Compliance training within the defined deadlines.

• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

• Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner.

• Complete one site safety inspection per month.

• Ensure all test equipment is tracked and 100% calibrated on time.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Roles and Responsibilities

• Within a geographic area responsible for selling product(s), services, parts, solutions, or projects

• Developing in-depth knowledge of sales territory, product lines, markets, sales processes or customer groups. Uses prior experience and acquired commercial expertise to execute policy/strategy.

• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.

• Most decisions are within a defined framework, but some autonomy in the final decisions for a project, product line, market, sales process or customers. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.

• A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.

• The base location is Vijayawada/Vishakapatnam.

Required Qualifications

• Graduate degree from an accredited university or college with Masters Degreewith at least 6 plus years of experience.

• This role requires significant experience in the Sales & Technical Sales of Ultrasound.

Desired Characteristics

• Good oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

total rewardsare designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Key responsibilities/essential functions include:

• The scope of automation will cover both Fixed and Collaborative automation including all supporting automation technologies.
• Work with the MR Magnet site to define/develop/design automation concepts, work with key vendors/integrators to deliver cutting edge solutions, perform proof of concepts, and work with the local teams to deploy automation into production.
• Will work to identify high ROI applications, conducting feasibility studies, and DOE’s (design of experiments) to develop concepts and reduce risk in automation.
• Lead, manage, and develop key automation solutions for NPI, product transfer programs, and critical mfg. productivity projects.
• Support Industry 4.0 initiatives for machine connectivity and our digital transformation driving data driven decisions and efficient mfg. operations.
• Support the effort to create standard automation Equipment/User Requirement Specifications to further drive component standardization, data standards for brilliant factories, and standard safety risk assessments.
• Work extensively to leverage and project manage outside vendors/integrators to deliver automation solutions to our various manufacturing plants.
• Research’s, studies, and proposes use of new technologies, processes, and industry trends, helping GEHC stay current with new automation innovations.
• Create training materials, provide technical training on automation process technologies, and take part in training deployment strategies across the business.
• Applying creative solutions and ideas, driving productivity and quality in the manufacturing of our products utilizing key automation technologies like collaborative robots, AI, AIV’s, and traditional automation techniques.
• Be a part of our New Product Introduction process (NPI’s) to influence designs to incorporate design for automation standards so low-cost solutions are part of initial production release.
• The scope of Automation Processes includes Electronics Assembly Automation, Collaborative Robots (Universal Robots, Omron, Fanuc, ABB...), Fixed automation, digital torque, Visual 2 & 3D Inspection, OEE, digital dash boards, Autonomous Intelligent Vehicles (AIV’s), Data Collection, AI, general automation technologies, integration of PLC’s, HMI’s, Motion, and supporting our Brilliant Factory initiatives by connecting the physical process to digital information.
• Responsible for design and construction of test/process automation, instrumentation systems and development of test/process automation/AI-data science software.
• Leads to define DFT and wing to wing test/process automation/data collection-analysis-decision making strategy for production testing process.

Required Qualifications:

• Bachelor’s Degree in Electrical/Automation, Mechanical, Manufacturing Engineering or related technical degree.
• 10+ years’ experience in using, applying, and deploying various automation technologies from concept phase thru final implementation into production.
• Proven track record in leading large-scale modernization and automation projects.
• Expertise in PLCs (Rockwell, Siemens), SCADA, MES, ERP, and cloud technologies (AWS, Azure, GCP).
• Strong understanding of OT/IT integration, cybersecurity, and data analytics.
• Project management skills with internal/external integrators with demonstrated experience owning processes / growing capability in yield, quality, and capacity.
• Demonstrated program or project management skills of internal/external integrators.
• Demonstrated electro-mechanical design skills.
• Experience developing technical documents - ability to write / perform FMEA’s, Equipment Risk Assessments, ERS’s (Equipment Requirements Specifications), Validation Plans.
• Demonstrated experience with tester/automation development and equipment specification setting.
• Demonstrated depth of LabVIEW or C++ or Python programming skill
• Experience with controls automation design and safety standards; AutoCAD Electrical or equivalent, NFPA 79, RIA15.06, and other relevant industry standards.
• Willing to travel domestic and internationally up to 25% of the time.

Desirable Skills:

• Masters/PHD (or equivalent) in technical concentration/field.
• 12+ years’ experience in the design, build, programming, and deployment of automation
• Mechanical design experience in automation equipment such as AutoCAD or Solidworks.
• Demonstrated troubleshooting, analytical and planning skills.
• Domain expertise in the automation and controls technologies field.
• Ability to work independently across our diverse business and manufacturing lines.
• Demonstrate strong communication skills (written and verbal) to all levels of the organization.
• Ability to identify and implement Best Practices.
• Demonstrated experience owning production processes / growing capability in yield, quality, and capacity.
• Experienced in robotic system designing.
• Experienced in data-based process optimization.
• Experienced in development with Unix/Linux system.
• Experienced in development with data science, image processing, machine learning.
• Experienced in development with NI PXI test platform.
• Experienced in development with Ethernet, CAN bus, Modbus,DDS protocol
• Demonstrated basic Electronic, DFT and Automation solution design skills
• Substantial industrial experience in Mechanical or Manufacturing Engineering.
• Six-sigma DMAIC & DFSS certified.
• ISA Certified Automation Professional (CAP)
• PMP (Project Management Professional)
• Experiences in Process Intensive manufacturing.
• Solid working knowledge of GEHC QMS procedures for GMP.
• Experienced developing tools and templates.
• Experience working with global teams.

Key Responsibilities:

• Lead the design, development, and validation of advanced image quality algorithms and physics models for molecular imaging systems.
• Manage and mentor a high-performing team of algorithm developers and physicists.
• Collaborate with product management to define image quality metrics, performance targets, and validation strategies.
• Influence strategic direction and resource planning for image quality initiatives.
• Stay abreast of industry trends, academic research, and emerging technologies to inform innovation.
• Solve complex technical challenges using sound judgment, data-driven insights, and cross-functional collaboration.
• Drive continuous improvement by integrating best practices and novel approaches into product development.

Qualifications:

• Ph.D. in Computer Science, Physics, Biomedical Engineering, or a related field.
• Proven expertise in image processing, computer vision, and algorithm development.
• Experience in medical imaging or health technology product development.
• Hands-on experience with AI and machine learning techniques applied to imaging.
• Software development experience is a strong advantage (e.g., Python, C++, MATLAB).
• Strong leadership, communication, and problem-solving skills.

Roles and Responsibilities

• Develop product, clinical, and software knowledge, skills, and competence within the PET modality.

• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment
• Provides pre-sale product clinical evaluations and/or educational sessions to potential customers In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
• Drive realization of revenue thru execution of on-site or remote clinical education delivery Produce comprehensive, consistent and timely completion of documentation requirements pre through post training.
• Provide ongoing post-installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
• Work integrally with associated teams to create, manage, coordinate and deliver training to internal and external partners and customers.
• Broadening knowledge of own clinical and technical skill set to execute solid training strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how to work on virtual team integrating with other teams and contributes to the GE Healthcare.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good clinical and technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. This is a customer facing role. Must have good communication skills with strong customer relationships and serves as the professional PET Clinical Application Specialist to customer by explaining clinical and complex technical information to clinical staff, Radiologists, physicians, physicists and facility managers and leadership.

Required Qualifications

• Minimum 3 years of imaging experience with at least 3 years of PET modality experience

• ARRT or equivalent specific NM or PET modality certification.
• Comfortable in a clinical/patient environment.
• Required to travel extensively 90+% (4-5 days per week including overnights and some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary.
• Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools(intranet/internet/apps)
• Ability to learn specialized industry specific software and provide digital education and trainingsolutions
• Will be required to register with one or more vendor credentialing services by various customer hospitals. This requires, but not limited to, proof of immunization for mumps, measles and rubella(MMR) and hepatitis and drug testing /screening.
• This role requires basic experience in the Services & Services Learning Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

• 10+ years clinical experience

• 5+ years experience with GE NM and PET modality.
• Strong verbal communication. Able to communicate complex clinical content in an easy to understand manner.
• Strong and effective teaching and presentation skills
• Strong organizational skills to sustain in a dynamic environment. Ability to multi-task and make independent decisions while working in a fast-paced environment with multiple and changing priorities. Possess stress tolerance.
• Ability to support and contribute to strategy and innovation. Through ongoing successes, new expectations and contributions will be generated to transform the clinical education experience.
• Self-confident, service oriented, conscientious, assertive, persistent,achievement-oriented,flexible and a team player.
• Exceptional interpersonal skills. Behaviors are adaptive, functional, and constructive.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

角色与职责

• 向指定客户销售时，新增客户通常很少，并且通常需要经过审查。包括单个业务组/P&L 中的关键客户
• 扩大自己对销售区域、产品线、市场、销售流程或客户群体的认识，以执行政策/策略。不断培养更高水平的知识和技能。
• 理解关键业务驱动力的基础知识；用这种理解来完成自己的工作。了解自己团队的工作如何与其他团队融合并为该领域做出贡献。
• 可能具有一定的自主权，从而在定义的框架内进行决策。以良好的商业知识和判断力解决在规定程序中遇到的问题。就定义的说明/参数之外的问题咨询更多的高级团队成员。
• 此级别的职位需要良好的人际交往能力。向直接相关的同事和业务部门传达所提供的设计和协调服务。对于面对客户的角色，建立牢固的客户关系并充当客户与 GE HealthCare 之间的接口。向他人介绍技术信息。

基本资格

• 该岗位要求在领域具有初步的工作经验。学力水平相当于从正规高等院校取得学士学位 （或根据相应工作经验具有高中学历）

所需特性

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.