Collection, analysis and change recommendations of configuration information. Collection and analysis of customer network information. Collection and analysis of packet trace information. Recommend actions based on analysis. Customer education, deliver...
Provide first level supervision to a team of Technical Account Managers and Advanced Support Engineers managing workload, response, resolution and quality. Assist with the recruitment process by conducting interviews and...
Collection, analysis and change recommendations of configuration information. Collection and analysis of customer network information. Collection and analysis of packet trace information. Recommend actions based on analysis. Customer education, deliver...