דרושים Servicenow - It/ot Asset Management Manager ב-Ey ב-United States, Chicago

ServiceNow Senior Consultant – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
• Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
• 3+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• Performance analytics and reporting experience – certifications are a plus

• Employee Center and Workplace Service Delivery experience – certifications are a plus

• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

As an Enterprise Asset Management (EAM) professional, you’ll focus on bringing solutions and strategies to advance our clients' work and asset management capabilities. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world through better working assets.

As a Senior Manager, you will be responsible for driving the sales pipeline and designing Maximo/Maximo Application Suite (MAS) EAM solutions for customers. Your objectives will include increasing revenue, profitability, and market competitiveness; ensuring solutions meet customer requirements; and designing and delivering complex solutions as per customer needs.

Your Key Responsibilities

The EAM Senior Manager will provide Maximo/MAS consulting services to EAM clients, helping them improve business performance.

• Develop external eminence across the sub-capabilities in the EAM space.
• Promote an effective forum for sharing EAM expertise.
• Strengthen our collective EAM knowledge, helping resolve our clients' EAM challenges.
• Work with the business development team to jointly assess customer opportunities.
• Capture Maximo/MAS requirements and design end-to-end solutions addressing customers’ business drivers.
• Support the development of new Maximo/MAS opportunities in conjunction with the business development teams.
• Provide consultancy to customers in the development of their requirements, where appropriate.
• Actively participate in the RFI/RFP process and develop proposals in line with customer needs, liaising and qualifying with other colleagues as necessary.
• Present technical solutions to customers, both formally and informally, as required.
• Author high-quality, informative content with solution descriptions and diagrams as part of the RFI/RFP process.
• Be the voice of the market; gather and consolidate market observations and trends.
• Validate order documentation before submitting it to the delivery team.
• Provide additional information and advice to the Service Delivery and Operations team during implementation to drive successful delivery engagements that are profitable and of the highest quality.
• Provide various levels of reports for top opportunities, weekly progress reports, and ad-hoc reports requested by management.
• Maintain and upskill knowledge of various products, services, and industry practices.

Skills and Attributes for Success

• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both co-workers and clients to think about difficult situations in new and transformative ways.
• Promote diverse and inclusive teaming and leadership.
• Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality, in line with our commitment to quality.
• Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture, coach and counsel junior team members, and help them develop.

To Qualify for the Role, You Must Have

• A bachelor’s degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
• A minimum of 8 to 10 years of related work experience or a graduate degree and 7 years of related work experience.
• A minimum of 8 years of experience delivering Maximo/MAS services to EAM clients.
• Experience leading teams, managing engagement economics, and business development.
• Flexibility to work across advisory services if needed.
• Proven work experience in one or more of the following areas: Utility (Transmission, Distribution, Generation, Nuclear), Oil and Gas, Media and Entertainment, Regulatory, Customer, Supply Chain, Finance Transformation, implementation.
• Ability to travel 60+%; valid driver’s license and US passport required.

Ideally, You’ll Also Have

• Experience with Schedule, Dispatch, and Mobile.
• Compatible Units experience.
• Project Systems, structure, WBS creation, and accounting linkage experience.
• Master’s degree in Information Technology, Business Administration, or a related field.
• Additional EAM product experience.
• EAM Configuration tools experience is desired.

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As an EY professional, you will help them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, contributing to building a better working world.

As an Enterprise Asset Management (EAM) professional, you’ll focus on enhancing our clients' work and asset management capabilities. You’ll collaborate with high-performing teams to drive growth and deliver exceptional client service, ensuring better working assets.

Your Role

As a Manager, you will manage and deliver client engagements, often interacting at an executive level. You will also engage in sales and practice development activities, increasing value and efficiency. You’ll mentor and coach team members, fostering an inclusive culture and high-performing teams.

Key Responsibilities:

• Provide Maximo/Maximo Application Suite (MAS) consulting services to EAM clients.
• Mentor, coach, and counsel client team members, fostering an inclusive culture and high-performing teams.
• Maximize operational efficiencies on engagements.
• Perform functional tasks, including requirements development, configuration, maintenance, enhancements, and upgrades.
• Understand the applications’ functionality, intended processes, uses, and features that business partners can leverage.
• Work with users and development staff on issues related to the implementation of maintenance, purchasing, service management, and inventory management.
• Have experience with relational databases, reporting, and other technologies.
• Understand software development and applications development life cycles, along with formal project management techniques.
• Interact with users to obtain and share information needed for successful system implementation, upgrades, and maintenance.
• Enhance our brand through strong external relationships across a network of existing and future clients.
• Provide strategic and relevant insight, connectedness, and responsiveness to all clients to anticipate their needs.
• Strengthen our collective EAM knowledge, helping resolve our clients’ EAM challenges.
• Develop external eminence in the EAM space.
• Promote knowledge sharing and strengthen collective EAM expertise.

Skills and Attributes for Success:

• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both coworkers and clients to think about difficult situations in new and transformative ways.
• Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality, in line with our commitment to quality.
• Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture, coach and counsel junior team members, and help them develop.

Qualifications:

• Bachelor’s degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
• Minimum of five years of related work experience or a graduate degree and four years of related work experience.
• Minimum of four years of experience delivering Maximo/MAS consulting services to EAM clients.
• Experience leading teams and managing engagement economics.
• Flexibility to work across consulting services if needed.
• Willingness to travel up to 60+%; valid driver’s license and US passport required.

Preferred Qualifications:

• Utility experience is a major plus.
• Experience with Schedule, Dispatch, and Mobile.
• Experience configuring and understanding compatible units.
• Master’s degree in Information Technology, Business Administration, or a related field.
• Experience with SAP EAM, Infor EAM, and/or Oracle products.
• EAM Configuration tools experience is desired.

Handling tax in such a large, sophisticated organization takes more than just a technical understanding of current tax practices. As a Sales and Use Tax Manager, we will look to you to apply your knowledge to a wide range of tax areas and processes, devising strategic outcomes to some very complex issues. In return, you can expect the support of some of the most engaging colleagues around, as well as plenty of opportunities to progress your career.

Our tax function is constantly evolving, and it’s here you’ll find everything you need to grow as we do. It’s all about taking on new skills and responsibilities as they arise and making the most of our dedicated mentors and training programs.

Your key responsibilities

It’s fair to say there’s no average day for a Sales and Use Tax Manager – so you’re likely to spend your time on a diverse array of projects, responsibilities and tasks. Whatever you’re working on, our clients will turn to you for up-to-the-minute tax advice they can always rely on. To make that happen, you’ll be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

• Analyzing an evolving portfolio of complex tax operations to provide meaningful business insights
• Identifying potential opportunities and risks and communicating these to our clients
• Learning and researching current market trends, to maintain your credibility as a trusted advisor
• Developing clear, intelligent plans and approaches to improve our clients’ tax activities
• Researching our clients’ business operations and building long-lasting relationships to tailor your advice to their specific needs
• Managing a motivated team of professionals, guaranteeing they have the skills, knowledge and opportunities to reach their full potential

To qualify for the role, you must have

• A bachelor’s degree in Accounting, Finance, Business or a related discipline
• Professional knowledge in a broad range of sales and use tax processes, concepts and tools
• Experience managing budgets, people and projects
• A proven record of excellence in a professional services or tax organization
• Technical writing and research experience in a tax context
• The ability to prioritize when working on multiple complex projects
• Strong influencing skills, and the confidence to question existing processes
• Willingness to travel as needed, and working in a balanced hybrid environment

You’ll also have

• An achieved CPA qualification, certification as a member of the Institute for Professionals in Taxation, CMI designation, or be a member of a state bar

What we look for

We’re interested in people with initiative who are not afraid to speak up, with a genuine desire to make things better across the business. You’ll need strong software skills and the ability to handle complex data from multiple sources. If you’re ready to further build on your reputation as a professional advisor, this role is for you.

We know you're just starting your career. But here are a few things that are important for this job:

Responsibilities:

• Conducting In-depth Market Analysis: Take charge of conducting thorough and exhaustive market research, employing various analytical tools and methodologies to develop insights on different markets.
• Contributing to Strategic Projects : Actively participate in strategic initiatives aimed at market entry, growth, and expansion plans.
• Preparing Detailed Analyses: Develop detailed analytical reports and presentations encompassing findings from market analyses, feasibility studies, and strategic recommendations.
• Display Problem-Solving Thinking: Apply a problem-solving mindset to dissect complex challenges encountered during market entry evaluations or strategic projects.
• Strategic Input and Execution: Offer strategic input and assist in the execution of growth plans, mergers, or acquisitions.
• Continuous Learning and Team Collaboration: Embrace a proactive approach to learning, keeping abreast of industry trends, market dynamics, and emerging technologies.

Qualifications:

• You have completed a university degree (or you will complete it in this academic year).
• You are interested in strategy consulting and, ideally, have previous experience in consulting.
• You speak and write English well, as we are a regional team and all communication is in English.
• You exhibit common sense and can stay level-headed during periods of complex and intense work. Often, you will need to rapidly familiarize yourself with unfamiliar topics.
• And most importantly, it must be a good match . You will spend a lot of time with us, so you must get along with the team personally.

Preferred Qualities:

• Global Perspective: An appreciation for diverse cultures and a global mindset that enables understanding and navigating international markets effectively. This includes sensitivity to cultural nuances and an openness to exploring opportunities beyond regional boundaries.
• Adaptability to Ambiguity: Proven capacity to thrive in ambiguous situations or uncertain environments, showcasing resilience and adaptability while maintaining focus and clarity in complex and ever-evolving scenarios.
• Leadership Potential : Display signs of leadership potential, whether through prior leadership experiences, initiative-taking, or the ability to influence peers positively, indicating the potential to grow into leadership roles within the team.
• Client Relationship Skills: A natural inclination or demonstrated ability to build strong interpersonal relationships, fostering trust and credibility through effective communication, understanding client needs, and delivering high-quality service.

We offer an attractive starting salary with an annual bonus if your work goes well. Additionally, we provide benefits that will surely please you:

• Time off: 6 weeks of leave to recharge.
• Referral reward: Earn from 10,000 to 70,000 CZK for referring a new colleague.
• Benefit points: 30,000 CZK on Benefity.cz to spend as you wish. For example, you can purchase a Multisport card, shop for gifts, or book a trip on Slevomat.
• Professional development : You will continuously learn and develop your skills with us. We offer a unique professional development program and a wide range of courses in our learning map. You can access the educational portal Udemy.com, and we offer language courses. Our colleagues will provide support in the form of counseling and internal coaching.
• Employee discounts : Enjoy discounted offers on a wide range of services. Discounts are available at Fruitisimo, Sushi Time, and the BodyBody fitness center, amongst others.
• Health and care: Gain access to fast and convenient online consulting at uLékaře.cz from qualified doctors.
• Teamwork and fun: With us, it's not just about work, but also about fun and team cooperation. We frequently organize team events such as dinner or bowling, alongside company parties and other great events that strengthen our team atmosphere. You can also participate in CSR activities.

• The first step is the entrance tests , which you will complete online. There will be three in total: English, numeracy and logical thinking, and cognitive thinking. You will have a week to complete these tests, and we appreciate timely submissions.
• The second round is an online meeting with our recruiter Karolina, where you will discuss all the necessary details of the position.
• Subsequent rounds are online interviews with Strategy & Execution team members where you will receive a brief introduction from one of our colleagues, followed by a case study. These rounds will also include questions relating to personal fit. They are a great opportunity to meet and interact with your potential future team members.
• The final part of the selection process is a short online call with the team partner.

Creative Operations Manager, Assistant Director

As a creative manager, you’ll lead a multi-disciplinary virtual team of 20-30 team members whose focus is to understand our internal clients’ business to develop innovative, insightful go to market materials that contribute to driving growth and revenue for the firm. You’ll leverage prior management experience, leadership insight and industry background to drive your success in this role.

You’ll be part of an expansive and talented management team working independently and collaboratively to develop and lead the implementation of strategic organizational plans. You’ll be empowered to contribute, learn from and grow with other creative managers. Your ideas will be valued and heard, and you’ll have opportunities to innovate and take part in efforts that help advance our creative team.

Skills and attributes for success

• Strong leadership skills with the ability to model by example
• Ability to build and leverage relationships and exercise influence with multiple internal groups across all levels of the organization
• Excellent communication skills, active listening and diplomacy when working with team members and business partners
• Ability to analyze data and KPI’s to make sound business decisions
• Proactive and independent thinker, strong ability to problem solve and consistently operates with a growth mindset
• Demonstrated ability to thrive in a high-performing culture

To qualify for the role, you must have

• Bachelor's degree in graphic design, digital media or a related discipline or equivalent training and work experience
• Eight-plus years of creative management experience in a related industry working in a fast-paced, matrixed agency or in-house team environment
• Five-plus years of supervisory experience leading and counseling a team of creatives
• Strong conflict resolution, negotiation, influencing and persuasion abilities
• Demonstrated business acumen and strategic thinking skills
• Experience and proficiency in Mac and PC environments, Microsoft Office, Teams, Outlook, Adobe Creative Cloud and Workfront or some type of project tracking tool
• Comprehensive knowledge in creative industry practices, digital trends, innovation and technology
• Experience working in a virtual environment with flexibility for a hybrid work arrangement - remotely and at local EY office as required by business needs

Ideally, you’ll also have

• Experience managing and leading people in a virtual environment
• Ability to manage multiple tasks and thrive in a time-sensitive environment
• Proven ability to problem solve and navigate a highly matrixed organization

Consulting - Tech Consulting - FinTech - Enterprise Performance Management (EPM) - Senior Manager

Our EPM team helps apply cutting-edge technology and techniques to bring solutions to our clients. You will help our clients navigate the complex world of Enterprise Performance Management through detailed process design and implementation support. Our Advisory Seniors specialize in serving EY clients by guiding them through complex systems of forecasting, planning, budgeting and the integration with analytical and reporting solutions.

Your key responsibilities

As a Senior Manager in Solution Architecture, you will be at the heart of our technology capability, driving the delivery of complex solutions that align with our strategic business objectives. You will manage budgets, oversee project delivery, and ensure performance outcomes while building and maintaining valuable client and commercial relationships.

In this pivotal role, you will:

• Lead the delivery of technical solutions, ensuring quality and managing operational risks.
• Engage actively in delivery leadership, project management, and client interactions across all project phases.
• Travel frequently to meet client needs and project requirements.
• Solve complex problems using proven methods and evaluative criteria.
• Influence policy and procedural changes with potential broad business impact.
• Provide direction and feedback to teams, contributing to performance evaluations and the hiring process.

Skills and attributes for success

• Proven ability to manage and deliver complex solutions.
• Strong focus on maintaining quality and navigating operational risks.
• Capability to manage budgets and project delivery effectively.
• Experience in building and managing client and commercial relationships.
• Ability to travel as required for client engagements and project needs.

To qualify for the role, you must have

• A Bachelor’s degree, with a preference for a Master’s degree

• A minimum of seven years’ experience in providing complex consultative services in the following focus areas: EPM, master data management, planning, budgeting, forecasting or BI reporting
• Strong knowledge of a component of the modern EPM solutions landscape (e.g. Anaplan (Certified Model Builder, Oracle Consolidations (FCCS/HFM), Oracle Planning (Hyperion Planning / PBCS / ePBCS), OneStream, Tagetik)
• A strong working knowledge and point of view on the evolving concepts and practices for EPM
• Proven track record of understanding business challenges and translating them into value-add solutions - strong analytical and problem- solving skills - actively participate in brainstorming, identifying core issues and effectively finding and using data to manage complex analysis
• Our candidates have a variety of backgrounds including:
• Financial analyst and Financial Planning and Analysis (FP&A) support
• Systems Admins for EPM solutions
• Long Range, strategic, and capital planner
• Implementation consultant

• Proficiency in cloud computing, cybersecurity, and data architecture.
• Strong business skills including relationship management, commercial awareness, and communication.

• Strong analytical and problem solving skills as well as excellent oral and written communication skills
• A willingness to travel to meet client needs.

Ideally, you’ll also have

• Degree emphasis in Finance, Accounting, Economics, Business, Computer Science, MIS, or IT preferred
• A strong ability to adapt to changing technology landscapes and stay ahead of industry trends.

• Exceptional interpersonal skills to foster team collaboration and client trust.
• A proactive approach to problem-solving and decision-making.
• Experience in leading diverse teams in dynamic environments.