Expoint – all jobs in one place
מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

דרושים Associate Analyst Global Monitoring System ב-Ey ב-Philippines, Taguig

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Associate Analyst Global Monitoring System ב-Philippines, Taguig והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Ey. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
Philippines
Taguig
נמצאו 181 משרות
Yesterday
EY

EY Control Risk Assessment Associate Director Philippines, Taguig

Limitless High-tech career opportunities - Expoint
Own and build multi-year roadmap to establish and mature theControl & Risk Assessmentprogram. This includes development of the team’s charter, identification of resource needs, ongoing monitoring systems and tool requirements,...
תיאור:

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

The Technology Assurance, Risk, and Policy (TARP) function within Information Security strives to create and promote a holistic Governance, Risk, and Compliance (GRC) program by creating a robust, resilient, and proactive governance framework, supported by a strategic risk management approach and stringent compliance structures. It aims to integrate and align its GRC initiatives in line with the global firm's objectives and emerging threats within the cybersecurity landscape.

Furthermore, the Policy, Risk, and Controls (PRC) Enablement & Awareness team aims to establish policies and procedures that reflect the value we place on safeguarding our digital environment, while ensuring that these policies are effectively communicated and enforced across all levels of the organization. Thedesigning control testing and risk assessment methodology to measure and quantify compliance to policies and control objectives.

Your key responsibilities

TheLeader will be responsible for building and owning a control testing and risk assessment program, following the model for 1st line and 2nd line testing best-practice strategies, that routinely tests and assesses the effectiveness and efficiency of Information Security controls put in place to mitigate risks to determine if they are supporting the desired business outcomes. They will need to rank and prioritize Information Security and Information Technology controls based on their risk profiles and design testing plans, inclusive of testing procedures, which will be used to measure effectiveness while, simultaneously looking for opportunities to enhance and improve EY’s control landscape. In certain instances, they will need to plan and execute risk assessments to quantify assumptions over the risk profiles.

The Control & Risk Assessment Leader is responsible for building a team of experienced professionals to assist in executing the strategic vision and objectives of the Control & Risk Assessment testing and assessment program. The Control & Risk Assessment team will work collectively to support the Information Security Program in the areas of risk assessment methodology development and execution of risk assessments, control testing design and execution, and identification of gaps and areas of improvement utilizing testing and assessment results.

Collaboration with other Information Security groups and external stakeholders across EY is key to this role. The Control & Risk Assessment Leader will need to build a network of multi-departmental and multi-level stakeholders inclusive of, but not limited to Information Security, Client and Enterprise Technology, Data Protection, Global and Enterprise Risk Management, Internal Audit, Area and Regional Risk & Data teams, Service Line Quality Leaders, etc.

Skills and attributes for success
  • Own and build multi-year roadmap to establish and mature theControl & Risk Assessmentprogram. This includes development of the team’s charter, identification of resource needs, ongoing monitoring systems and tool requirements, performance metrics, and workstream prioritization.
  • Build and manage control testing and risk assessment service offerings aimed at identifying potential risks and validates mitigation controls by conducting regular and systematic assessments of the organization's IT infrastructure, including networks, systems, applications, and data processes.
  • Based on results of assessments and testing, assist control owners with the design and implementation of their controls in the organization's IT environment. Strategize on the appropriate amount of preventive, detective, or corrective controls which will have the most impact on reducing overall risk for the firm.
  • Create a 1st Line Testing framework that can be shared with control owners that will enhance security culture and support control ownership roles and responsibilities. Conduct training and awareness campaigns to facilitate the adoption of the framework.
  • Appropriately balance firm security needs with business impact and benefitwhenrecommending advancements in policy and control objectives and directing those efforts to completion.
  • Think strategically to assist with the development of a long-term vision for Information Security’s Technology Assurance, Risk, and Policy direction inclusive of its program improvement, technology adoption, and integration of security solutions into business objectives.
  • Act as a thought leader in the firm, staying informed of changes in information security, regulatory requirements, audit standards, and industry trends, adjusting strategies, as necessary.
  • Build and maintain appropriate relationships with internal and external leaders to ensure awareness and understanding of potential strategic directions.
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
  • Outstanding management, interpersonal, communication, organizational, and decision-making skills.
  • Ability to understand and integrate cultural differences and motives and to lead cross cultural teams.
  • Demonstrate integrity and judgment within a professional environment.
  • Evaluate, counsel, mentor and provide feedback on performance of others.
  • Plan the training and development of staff to develop their skills and maintain state-of-the-art knowledge in information security.

To qualify for the role you must have
  • 12+ years of experience in the Information Technology, Information Security and/or Risk Management field(s).
  • Audit experience or a demonstrated ability to design and test technology controls.
  • 5+ years of experience in managing and mentoring junior and senior level staff.
  • Experience leading global and virtual teams.
  • High proficiency in technical and general writing skills in English.
  • An advanced degree in Computer Science, Information Security, or a related field; equivalent work experience will be considered on a case-by-case basis.
  • One or more of the following or equivalent certifications preferred: Certified Risk and Information Systems Control (CRISC), Certified Information Systems Security Processional (CISSP), Certified Information Security Manager (CISM), Certified Information System Auditor (CISA), Certified Internal Auditor (CIA), Global Information Assurance Certification (GIAC) in related area, CIPP, CIPT.
Ideally, you’ll also have
  • A working knowledge of external control standards like ISO 27001, NIST 800-53, COBIT, etc. and regulatory requirements like GDPR and SOX.
  • Skilled in Microsoft Office and M365 products; primarily Word, Excel, PowerPoint, SharePoint, PowerApps, and PowerBI.
  • Experience with RSA Archer or other GRC tools.
  • Flexibility to work outside of normal business hours when engaging with team members and stakeholders in various time zones.
What we offer

As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

  • Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
  • Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Show more
Yesterday
EY

EY GDS Assurance - Audit Associate Gig Philippines, Taguig

Limitless High-tech career opportunities - Expoint
Demonstrate basic understanding of an industry or sector and be aware of technical issues or assurance risks. Execute & document specific review procedures as defined by the engagement teams. Build...
תיאור:

Skills and attributes for success

  • Demonstrate basic understanding of an industry or sector and be aware of technical issues or assurance risks.
  • Execute & document specific review procedures as defined by the engagement teams.
  • Build knowledge about risk management which includes understanding significant business processes, regulation applicable to the client, other risks specific to a client’s business.
  • Timely identification of accounting issues, clearly documenting the facts and findings, and discuss with GDS senior/Assistant Manager.
  • Interact with the global engagement team on a regular basis and develop productive working relationship with them.
  • Contribute ideas for improvement by comparing efficiency of review procedures performed across different clients.

To qualify for the role, you must have

  • Must be a graduate of BS Accountancy
  • Certified Public Accountant is preferred
  • Open to Non-CPA & fresh graduates
  • 0 to 1 year of relevant experience.
  • Basic understanding of accounting and assurance concepts
  • Open for a 3-4 months contract

Ideally, you’ll also have

  • Strong interpersonal and good written & oral communication skills.
  • Proficient with MS office and Outlook.
  • Robust logical and reasoning skills.
  • Interest in business and commerciality.
  • Team player, with the ability to multi-task, flexible and can work under pressure.
  • Commitment to continuous learning and proactively implement onto new processes.

What we look for

We want people who understand the challenges of working in a professional services environment and are focused on achieving and delivering the best for our clients.

We offer a competitive compensation & benefits package and different rewards program like awards & recognitions, loyalty awards and travel opportunities.

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

Yesterday
EY

EY Talent Data Insights Business Senior Analyst Philippines, Taguig

Limitless High-tech career opportunities - Expoint
Develop strong partnerships across the business to deliver complex messages and insights. Collaborate with Data & Insights team to build and enable services at scale. Work on Talent Insights and...
תיאור:


Your key responsibilities

Essential Functions of the Job:
• Develop strong partnerships across the business to deliver complex messages and insights.
• Collaborate with Data & Insights team to build and enable services at scale.
• Work on Talent Insights and Analytics projects effectively and leverage deep project experience and insight to optimize project delivery, identify risks and appropriate mitigation strategies, consulting with leaders as needed.
• Analyses and clearly presents data and other information to identify significant trends or key issues, provides recommendations and makes presentations on trends, forecasts, supplies, predicts future potentials.
• Actively engages with talent leadership to understand the business context, scope, and translate into projects and deliverables.
• Collaborate with the leads to manage and drive the execution of the Talent Insights and Analytics (TIA) roadmap.
• Facilitate deployment on new products and service offerings, serves as change lead interacting with stakeholders.
• Participate in strategy discussions translating into actionable measurement.
• Often acts as an expert across multiple projects or programs simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to program or project scope.
• Identifies areas of TIA impacts on the target operating model and designs activities to mitigate possible obstacles during design and delivery phase.
• Work with insights teams and across other talent delivery teams to deliver across value chain.
• Identify and deliver clear recommendations around areas of value creation and communicate scale of opportunity to the business.

Analytical/Decision Making Responsibilities:
• Gather requirements and agree with Talent Insights and Analytics designs across business stakeholders, dealing with different interests and resolving disagreements and conflicts, and sometimes needing to challenge poor requirements and design decisions.
• For allocated processes make decisions to define, delivery and continuously improve the process.
• Translate complex analytical results into actionable recommendations.
• Share market insights and review findings with key stakeholders/networks influencing change as required.

Other Responsibilities:
• Work closely with business leads and the wider talent functions to ensure the provision of services that support business and functional delivery.
• Develop digital capabilities, define key digital competencies for the team, and ensure provision of learning to advance skills.
• Independently maintain and leverage an internal network, including effective partnerships with senior stakeholders, across EY practices / functions that will enable personal effectiveness in the position.




• Experience in a closely related Talent and Finance Data analytics / data / insights driven role.
• Experience in solving problems in a structured manner and delivering results in a complex and dynamic environment.
• Experience developing digital capability, defining key competencies for clients, and ensuring provision of learning to advance skills.
• Demonstrable experience of collaborating with talent colleagues to understand needs / requirements and of shaping digital solutions.
• Demonstrable experience of working with external system implementors to deliver reporting, insights, and analytical solutions from design to enablement.
• Experience participating in global dispersed teams to enhance services, processes, and standards.
• Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results.
• Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges.
• Experience of conducting internal and external research and analysis, providing best practices and insights to drive improvements.
• Demonstrable experience leading or provide SMR advice to achieve successful change outcomes.



• Good business acumen - ability to understand data analytics landscape and to consider the functionality and integration requirements in line with the analytical and reporting capabilities required to implement strategic priorities.
• Proactive consulting skills that drive business impact; able to interpret business requirements and, where prioritized, co-create the most relevant & pragmatic approach.
• Translate complex technical jargon and concepts into clear, actionable insights that can be easily understood by non-technical stakeholders. Similarly, collaborate with cross-functional teams to ensure data-driven decisions are effectively communicated and aligned with business objectives.
• Knowledge of data analytics and visualization tools and well versed with related market trends, leading practices, services, and solutions.
• Ability to manipulate large datasets, derive actionable insights, and present findings clearly to stakeholders.
• Effectively analyze complex data sets, derive insights that drive business decisions, and communicate those insights through compelling visualizations.
• Ability to coordinate multiple projects simultaneously, resource requirements and meet deadlines.
• Strong hold on project management skills to focus on deliverables with agility.
• Good to be familiar with statistical and wiling to learn machine learning techniques.
• Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies.
• Strong teaming skills; collaborate effectively across talent ecosystem, within the digital team and the firm at-large.
• Strong communication skills for sharing thought leadership across EY
• Strong organizational skills and attention to detail - the ability to operate within budget and effective time frames.
• Strong research and analytical skills to track and interpret trending directions for data analytics and to identify potential future options.
• Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment.


• Excel (Advanced such as Power Query, VBA macro, etc.)
• SQL, Data modeling, SSMS
• Visualization/Dashboards: Microsoft Power BI (or Tableau or Spotfire)
• Data Analysis tools: Phyton, R


• Due to global nature of the role; travel and willingness to work alternative hours will be required.
• Due to global nature of the role; English language skills - excellent written and verbal communication will be required.


• Educated to degree level.
• Higher professional or master’s qualification is preferred, not required.

Certification Requirements:
• Higher professional or master’s qualification in a related discipline is preferred, not required.
• Active membership in related professional bodies or industry groups is preferred, not required.

What we look for

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

Yesterday
EY

EY GDS Consulting_Data Artificial Intelligence Associate Direct... Philippines, Taguig

Limitless High-tech career opportunities - Expoint
Lead and significantly scale up the AI & Data practice of GDS Philippines. Lead and manage end-to-end AI & Data projects for clients, including problem definition, data acquisition, model development,...
תיאור:


This leadership role has multiple dimensions and is a combination of the following:
• Lead and significantly scale up the AI & Data practice of GDS Philippines
• Lead and manage end-to-end AI & Data projects for clients, including problem definition, data acquisition, model development, validation, deployment and monitoring
• Work with client and internal teams to solution/architect complex /large transformative deals in technology
• Own and anchor key accounts in the region and grow the GDS involvement in large numbers for GDS Consulting.
• Demonstrate thought leadership by active participation in AI & Data forums locally and even globally
• Represent GDS AI & Data team to various stakeholders in the country (e.g. community, educational partners, etc.)
• Collaborate with client facing and internal teams to prepare Point of Views, Position Papers


• Drive skilling programs in current team, including training programs, certifications & POCs.
• Coaching and Mentoring – Coaches Managers, Senior consultants, etc. within structured leadership training programs.
• Should be responsible for grooming next generation leaders, including women leaders
• Budget and Planning - Responsible for preparing budgetary outlay and its management during the budget cycle



• Demonstrate strong consulting experience, in-depth business knowledge in Data Engineering, AI and Automation areas of the business
• Ability to sell and deliver large scale consulting engagements with distributed delivery mindset.
• At least 12 years of experience in data engineering, analytics, or artificial intelligence related modelling in the industry
• A university degree or Master’s degree in statistics, mathematics, computer science, engineering, or a related field
• Proficiency in Python, R, SQL, and other data analysis tools and platforms
• High expertise in next generation technologies such as cloud, big data, AI/ML, etc.
• Strong knowledge of analytical modelling required for fields such as logistics & distribution, inventory management, stock policy, optimization, catalogue health etc.
• Experience in architecting and working on end-to-end analytics project lifecycle, including data acquisition, model development, validation, deployment and monitoring
• Proven leadership skills, having led medium to large scale data teams and practices
• Ability to manage clients and stakeholders effectively and build strong relationships
• Excellent presentation and stakeholder management skills

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

Yesterday
EY

EY Talent Onboarding Senior Associate Philippines, Taguig

Limitless High-tech career opportunities - Expoint
We are looking for an enthusiastic and motivated professional who loves to be able to tell a story using a range of data analytics tool, linking insights to the business...
תיאור:

Service line:Talent Onboarding

Senior Associate

The Opportunity

  • We are looking for an enthusiastic and motivated professional who loves to be able to tell a story using a range of data analytics tool, linking insights to the business strategy.
  • This is an important role requiring both technical knowledge and business awareness, providing stimulation opportunities for motivated professionals to contribute to the strategic direction to the firm’s vision & strategy

Your Key Responsibilities

  • Ability to work with complex information spread across multiple stakeholders
  • Design and implement Business Intelligence dashboards that present data in a meaningful and actionable framework
  • Interpret employee data to identify significant differences, relationships, and trends in data
  • Serve as the domain expert for recruitment data and analytics
  • Perform data quality reviews utilizing quality assurance methods to identify problems and errors
  • Work on scheduled and adhoc HR onboarding metrics dashboard and report requirements
  • Maintain confidentiality and handle sensitive employee data with discretion
  • Improve operational efficiencies by identifying opportunities for automation and developing templates
  • Be able to manage compliance and audit related activities
  • Project management/coordination


Skills and attributes for success

  • Bachelor’s/Master’s degree or equivalent experience in MIS
  • 5-7 yeas of hands-on experience working on the onboarding end to end process
  • Hands on experience to perform and produce analytics
  • Experience in - Advanced Power BI
  • Experience in managing projects and deployments
  • Hands on experience to perform Compliance/audit activities
  • Advanced Excel skills including Power Query and VBA
  • Interrogate and interpret data, spot errors or anomalies
  • Strong belief in utilizing data to make evidence-based business decisions and a commitment to accuracy and quality

Ideally, you’ll also

  • Project management skills
  • Client management skills
  • Solutioning skills
  • Knowledge on Success factors HR system is an advantage
  • Understanding and experience of working under Agile methodology

What we look for

  • Working collaboratively in a team environment
  • A self-starter, curious and creative person with desire and passion, to learn, upskill as in when we upgrade
  • Open to working with cross-functional teams in a dynamic environment
  • Demonstrated ability to influence without authority and thrive in a constantly evolving environment

What we offer you

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

Yesterday
EY

EY GDS Global Counsel Assistant Director Philippines, Taguig

Limitless High-tech career opportunities - Expoint
You will be responsible for drafting, negotiating and advising on various contracts, in particular: sponsorship contracts; meeting and events contracts; services contracts; real estate; corporate responsibility contracts. Possess sound understanding...
תיאור:

Your key responsibilities

Your primary responsibility will be to work alongside the GDS GCO Leads for employment and contract portfolios, to assist and advise on all aspects relating to contract and employment/labour law matters.

The incumbent in the role shall:

  • You will be responsible for drafting, negotiating and advising on various contracts, in particular: sponsorship contracts; meeting and events contracts; services contracts; real estate; corporate responsibility contracts.
  • Possess sound understanding on contract and employment/labour laws in Philippines and work with the other GDS jurisdictions to oversee advice and strategy on employment law matters. Have experience on matters of employee hiring and separation.
  • Create documents of support relating to employment law and employee relations, including memos and templates in compliance with legal requirements.
  • Support the Employment Lead and HR teams in formulating and/or revising Policies.
  • Advice, support and oversee matters of corporate transactions, corporate secretarial matters and independently advice on disputes and litigations.

Skills and attributes for success

  • Sound knowledge and understanding of contract and employment/labour laws of Philippines, together with experience of working with other jurisdictions in a global corporate environment.
  • Commercial awareness of the business issues facing the GDS organisation across locations.
  • The ability to translate complex legal advice into practical advice for a range of stakeholders who may be unfamiliar with the legal environment.
  • Build & maintain trusted and effective inter-personal relationships and adopt a sensitive approach to intercultural contacts, communication and ways of working.
  • Highest standards of excellence and personal integrity.
  • Being flexible, organised and adaptable; able to work effectively in a fast-paced environment and prioritise key areas of responsibility where deadlines may conflict.
  • Strong personal communication skills, including an excellent command of the English language.
  • Sound decision-making based on risk assessment and evaluation.
  • Ability to operate with limited supervision, whilst keeping leadership abreast of key matters.
  • Strong written skills, including drafting legal advice, contracts and policies.
  • Working knowledge of Excel, Word & PowerPoint. Demonstrated comfort in use and adoption of technology and tools for streamlining legal support.

To qualify for the role, you must have

  • A graduate/post graduate degree in Law.
  • Professional qualification/certification in Philippines.
  • Strong cross border experience working in a global environment.
  • At least 10 years of relevant experience.
  • Ideally, prior experience of working in an In-house Legal Department supporting commercial contracts and employment law portfolios.
  • Proficiency in English: Candidates must demonstrate a high level of proficiency in English, both written and spoken. This is essential for effective communication within our team and with our clients. Preferably, candidates should possess a recognized certification of English proficiency (e.g., TOEFL, IELTS, Cambridge English Qualifications) to validate their language skills.

You get to work with inspiring people in meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around;
  • Opportunities to develop new skills and progress your career;
  • The freedom and flexibility to handle your role in a way that’s right for you;

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities andcreativefreedom to make things better.Whenever you join, however long you stay, the


Apply now

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

Yesterday
EY

EY CBS-BMC - BMC Enablement-Technology Enablement-Associate-UAT... Philippines, Taguig

Limitless High-tech career opportunities - Expoint
Manage shift operations, including handovers, resource allocation, and ensuring coverage across all support hours. Coordinate shift schedules and maintain shift rosters to ensure adequate staffing and smooth transitions between shifts....
תיאור:



• Resolve customer queries promptly and professionally, ensuring a high standard of customer service is consistently maintained.
• Manage shift operations, including handovers, resource allocation, and ensuring coverage across all support hours.
• Coordinate shift schedules and maintain shift rosters to ensure adequate staffing and smooth transitions between shifts.
• Handle on-call issue management, including responding to urgent incidents outside regular hours, escalating as needed, and ensuring timely resolution.
• Learn new technologies and products, staying updated with the evolving technology landscape to enhance support capabilities.
• Work productively while maintaining exceptional standards in call and data quality.
• Monitor personal support tasks and incoming work via ServiceNow, ensuring timely attention and resolution.
• Review open tickets assigned for updates from requesters and ensure all communications are acknowledged within 24 hours.
• Troubleshoot and resolve issues in line with agreed SLAs and personal expertise.
• Escalate tickets appropriately to vendors, other teams, or support staff when resolution requires external or specialized input.
• Ensure all assigned tickets are updated with clear status descriptions and progress notes.
• Participate in shift handover meetings, documenting key updates, unresolved issues, and action items for the incoming team.
• Maintain on-call logs and incident records, contributing to post-incident reviews and continuous improvement efforts.

Shift Pattern

• Americas – 10:00 PM to 7:00 AM (4:30 PM to 2:00 AM UK time)


• Experience in collaborating and working with cross-functional teams to plan, deliver and execute successfully.
• Experience working in different shifts
• Should have good customer and technology-based support skills.
• Keep process, technical, operational and knowledge (of self) maintained / updated
• Should be excellent in communication (Verbal + Written)

• 3+years customer support experience with technology applications or software’s
• Good knowledge of PC technologies e.g.: Windows, MacOS, Office suite. Etc
• Excellent written and spoken English language skill
• Experience managing user access/product administration & customer management
• Experience tracking work pipeline and deliver as per defined SLA & commitments
• Excellent written and verbal communication with stakeholders across geography


• To think strategically/end-to-end with result-oriented mindset
• To build rapport within the firm and win the trust of the clients


• Software or Marketing technology products
• MS Office tools (Word, Excel, IE); web/production technologies such as HTML, XML, JavaScript, and CSS


What we look for

• Analytical mind-set and problem-solving capability.
• Passionate about new technologies and digital products
• Enthusiastic and self-motivated, with the ability to lead projects proactively.
• Meticulous attention to detail, with an overall passion for continual improvement.
• Innovative and creative, with a logical and methodical approach to problem solving.
• Credible and articulate, with excellent communication, presentation and interpersonal skills.
• Ability to think strategically and guide marketers of different levels with the best practices and industry trends

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Show more

משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Own and build multi-year roadmap to establish and mature theControl & Risk Assessmentprogram. This includes development of the team’s charter, identification of resource needs, ongoing monitoring systems and tool requirements,...
תיאור:

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

The Technology Assurance, Risk, and Policy (TARP) function within Information Security strives to create and promote a holistic Governance, Risk, and Compliance (GRC) program by creating a robust, resilient, and proactive governance framework, supported by a strategic risk management approach and stringent compliance structures. It aims to integrate and align its GRC initiatives in line with the global firm's objectives and emerging threats within the cybersecurity landscape.

Furthermore, the Policy, Risk, and Controls (PRC) Enablement & Awareness team aims to establish policies and procedures that reflect the value we place on safeguarding our digital environment, while ensuring that these policies are effectively communicated and enforced across all levels of the organization. Thedesigning control testing and risk assessment methodology to measure and quantify compliance to policies and control objectives.

Your key responsibilities

TheLeader will be responsible for building and owning a control testing and risk assessment program, following the model for 1st line and 2nd line testing best-practice strategies, that routinely tests and assesses the effectiveness and efficiency of Information Security controls put in place to mitigate risks to determine if they are supporting the desired business outcomes. They will need to rank and prioritize Information Security and Information Technology controls based on their risk profiles and design testing plans, inclusive of testing procedures, which will be used to measure effectiveness while, simultaneously looking for opportunities to enhance and improve EY’s control landscape. In certain instances, they will need to plan and execute risk assessments to quantify assumptions over the risk profiles.

The Control & Risk Assessment Leader is responsible for building a team of experienced professionals to assist in executing the strategic vision and objectives of the Control & Risk Assessment testing and assessment program. The Control & Risk Assessment team will work collectively to support the Information Security Program in the areas of risk assessment methodology development and execution of risk assessments, control testing design and execution, and identification of gaps and areas of improvement utilizing testing and assessment results.

Collaboration with other Information Security groups and external stakeholders across EY is key to this role. The Control & Risk Assessment Leader will need to build a network of multi-departmental and multi-level stakeholders inclusive of, but not limited to Information Security, Client and Enterprise Technology, Data Protection, Global and Enterprise Risk Management, Internal Audit, Area and Regional Risk & Data teams, Service Line Quality Leaders, etc.

Skills and attributes for success
  • Own and build multi-year roadmap to establish and mature theControl & Risk Assessmentprogram. This includes development of the team’s charter, identification of resource needs, ongoing monitoring systems and tool requirements, performance metrics, and workstream prioritization.
  • Build and manage control testing and risk assessment service offerings aimed at identifying potential risks and validates mitigation controls by conducting regular and systematic assessments of the organization's IT infrastructure, including networks, systems, applications, and data processes.
  • Based on results of assessments and testing, assist control owners with the design and implementation of their controls in the organization's IT environment. Strategize on the appropriate amount of preventive, detective, or corrective controls which will have the most impact on reducing overall risk for the firm.
  • Create a 1st Line Testing framework that can be shared with control owners that will enhance security culture and support control ownership roles and responsibilities. Conduct training and awareness campaigns to facilitate the adoption of the framework.
  • Appropriately balance firm security needs with business impact and benefitwhenrecommending advancements in policy and control objectives and directing those efforts to completion.
  • Think strategically to assist with the development of a long-term vision for Information Security’s Technology Assurance, Risk, and Policy direction inclusive of its program improvement, technology adoption, and integration of security solutions into business objectives.
  • Act as a thought leader in the firm, staying informed of changes in information security, regulatory requirements, audit standards, and industry trends, adjusting strategies, as necessary.
  • Build and maintain appropriate relationships with internal and external leaders to ensure awareness and understanding of potential strategic directions.
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
  • Outstanding management, interpersonal, communication, organizational, and decision-making skills.
  • Ability to understand and integrate cultural differences and motives and to lead cross cultural teams.
  • Demonstrate integrity and judgment within a professional environment.
  • Evaluate, counsel, mentor and provide feedback on performance of others.
  • Plan the training and development of staff to develop their skills and maintain state-of-the-art knowledge in information security.

To qualify for the role you must have
  • 12+ years of experience in the Information Technology, Information Security and/or Risk Management field(s).
  • Audit experience or a demonstrated ability to design and test technology controls.
  • 5+ years of experience in managing and mentoring junior and senior level staff.
  • Experience leading global and virtual teams.
  • High proficiency in technical and general writing skills in English.
  • An advanced degree in Computer Science, Information Security, or a related field; equivalent work experience will be considered on a case-by-case basis.
  • One or more of the following or equivalent certifications preferred: Certified Risk and Information Systems Control (CRISC), Certified Information Systems Security Processional (CISSP), Certified Information Security Manager (CISM), Certified Information System Auditor (CISA), Certified Internal Auditor (CIA), Global Information Assurance Certification (GIAC) in related area, CIPP, CIPT.
Ideally, you’ll also have
  • A working knowledge of external control standards like ISO 27001, NIST 800-53, COBIT, etc. and regulatory requirements like GDPR and SOX.
  • Skilled in Microsoft Office and M365 products; primarily Word, Excel, PowerPoint, SharePoint, PowerApps, and PowerBI.
  • Experience with RSA Archer or other GRC tools.
  • Flexibility to work outside of normal business hours when engaging with team members and stakeholders in various time zones.
What we offer

As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

  • Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
  • Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Show more
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Associate Analyst Global Monitoring System בחברת Ey ב-Philippines, Taguig. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.