דרושים Business Transformation Manager ב-Ey ב-Italy, Rome

ServiceNow Consulting Manager – IT Operations Management (ITOM)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements.

Your key responsibilities

As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients.

• Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area.
• Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Provide direction and feedback to team members, ensuring successful task completion.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
• Ability to build and foster client relationships and demonstrate the value of EY services
• Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
• Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources

• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to support pre-sales efforts including creating proposals and estimates
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 2 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – Data Foundations
  • ServiceNow Certified Implementation Specialist – Discovery
  • ServiceNow Certified Implementation Specialist – Event Management
  • ServiceNow Certified Implementation Specialist – Service Mapping
• 5+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others

• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Implementation Specialist – ITSM or HAM or SAM
• Performance analytics and reporting experience – certifications are a plus
• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

Senior SAP Planning APO/IBP Implementation Consultant

You’ll be working using the best practices of SAP solutions from Supply Chain Planning area including IBP, PPDS, APO and S/4HANA. The idea is to deliver business advisory services in the field of transformation and enterprise management systems; implement the processes in Cloud, Hybrid and on Premise environments, proceed successfully with greenfield and brownfield approach and dealing with Agile and combined methodologies. Your responsibility will be also to manage the quality of implementation projects. All what you will be doing will help building a better working world.

Your key responsibilities

• As a member of our team, you’ll have a chance to extend your experience in Consulting Projects. You’ll manage SAP implementation / configuration projects for clients and will help them in choosing the most suitable business solutionfrom Supply Chain Planning area including IBP, PPDS, APO and S/4HANA

Skills and attributes for success

• You’ll enthusiastically enhance your core SAP technology knowledge and experience.
• You should be able to effectively collaborate with international project teams and clients to ensure that solutions are tailored to specific needs

To qualify for the role, you must have

• Experience with independently leading at least one full SAP APO and/or IBP and/or PPDS module implementation project
• Working experience on projects implemented in the SAP S/4 HANA environment

Practical experience and skills in:

• configuring the system,
• implementing changes,
• performing system enhancements

Hands-on experience and knowledge of the essential phases of the implementation project are crucial, including:

• Project Preparation,
• Business Blueprint,
• Realization,
• Final Preparation,
• Go-Live and Support,
• Hypercare

• Knowledge and hands on experience in IBP or APO sub-modules like DP, SNP, CIF, PPDS, GATP and good understanding of integration between planning tools and ERP (APOó ERP, IBPóERP)
• 3 + years of business experience in SAP environment
• Good end-to-end knowledge of entire lifecycle business processes related to the SAP APO and/or IBP and/or PPD module

Ideally, you’ll also have

• Focus on providing excellent customer service to stakeholders and promoting a strong team spirit in projects
• Communicative English - verbal and written communication

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

Your key responsibilities

• Create a webpage based on all information provided/ add proper components/modules - as specified in the word document received from stakeholder/editor
• Upload and publish content on Adobe Experience Manager (AEM) for ey.com and related sites
• Comfortable in using Content Management System (CMS) - managing, creating, and publishing the pages
• Collaborate with stakeholders, designers and approvers to ensure content is published on time
• Possess an eye for design and basic knowledge in design software such as Photoshop, Adobe Premiere and MS Office software
• Understand the offerings of AEM CMS to suggest the right templates and modules to the stakeholders for achievement of their marketing purpose
• Good with image selection with respective to the content
• Must have experience and be comfortable working closely with global teams
• Be professional, confident and enthusiastic; adapt to flexible work timings; demonstrate exceptional work ethics and customer focus
• Familiar with different content management systems
• Possess a basic understanding of HTML
• Demonstrate exceptional project coordination skills

Skills and attributes for success

• Experience working within a complex web environment with global and local branches
• Understands website best practices (image sizing, link placements, responsive design)
• Familiar working in content management and digital asset management systems, ideally Adobe Experience Manager
• Good with Photoshop and image manipulation
• An eye for presentation and attention to detail
• Possess a mindset to learn things and undertake add-on responsibilities

To qualify for the role, you must have

• Understanding of AEM tool and complete understanding of diagnosing, repairing, maintaining, and upgrading all pages while ensuring its optimal performance

Ideally, you’ll also have

• Understanding of HTML
• Experience with visual asset management

Technologies and Tools

• AEM tool
• Basic understanding of Sprinklr
• Brightcove

What we look for

• Bachelor’s or master’s degree
• Minimum 2 years of work experience in using AEM

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Job Rank: Associate Director / Senior Manager

Within the analytics team, you will lead be the Tech & AI Lead, responsible for identifying and implementing opportunities to leverage AI to better serve actionable insights across EY. You will use your knowledge of AI and experience in a wide range of tools and technologies to produce efficient and scalable solutions across everything we do.

Your key responsibilities

As Tech & AI lead, you will ensure that the analytics team is making the best use of the latest GenAI models and technologies across our portfolio of analyses. This will include reviewing our tech stack, architecture and models and proposing alternatives where commercially effective, and evolving our use of AI to improve how we operate and go to market.

In this key role, you will contribute to a wide range of analytics projects across the team, e.g.:

• GenAI Insight Portal for Global Analytics
• Integration of GenAI functionality within our existing products and those of other teams
• Design of dynamic communications system/alert system connecting insights to relevant roles in the firm
• Involvement in the production of recommendation systems
• Automating processes and analysis across the team
• Implementing the roll out of new technologies as necessary

Across your project responsibilities you may be required to:

• Gather requirements from key business stakeholders
• Develop innovative solutions to the stakeholder requirements, challenging the status quo when required to impact how the business operates
• Create and lead global project teams across our onshore and offshore teams and other stakeholders to deliver commercial and business-oriented solutions
• Provide technical direction across the project phases, running review sessions and/or pair-programming with other team members to ensure high quality outputs are delivered
• Create compelling deliverables (e.g. presentations, dashboards) to communicate key insights and recommendations to senior audiences

You will also coach and mentor junior colleagues and peers in their technical development through hosting training sessions and informal knowledge sharing.

To qualify for the role you must have:

• Strong academic record holding a PhD or Masters level degree in Machine Learning & AI (or similar)
• Leading knowledge and experience of applying emerging GenAI models & tech
• Demonstrable experience in relevant technical roles, including some experience in specifically data insight / analytics roles
• Extensive experience across the software development life cycle, from initial architecture design to implementation and testing
• Experience using Python and SQL to manage and manipulate data for analysis
• Good understanding of database design, including schema design and versioning data
• Experience in at least one version control system, preferably Git
• Experience in developing decision making models to inform better business decisions
• Exceptional attention to detail, demonstrated in analysis performed, outputs delivered, and verbal/written communications
• Experience working with directly with stakeholders to ensure project expectations are met or exceeded
• Experience in data storytelling, especially for non-technical audiences
• The ability to prioritize and balance your time across multiple commitments and help others on the team do the same
• Experience leading projects to deliver efficiently and on time

Ideally, you’ll also have several of the following:

• Experience identifying use cases for automation and designing & implementing automated solutions, ideally in the production of data-driven reporting
• Experience in at least one data visualization application e.g. Tableau, Spotfire, Power BI
• The ability to determine, explain, and produce the appropriate visualization to illustrate a key insight
• Experience developing statistical models in a production environment using Python
• A deep understanding of the benefits and limitations of a range of statistical and analytical methods (regression and classification methods, recommendation engines, etc.)
• Ability to validate and where necessary cleanse data sources for use in analysis
• Knowledge of techniques for handling missing data
• Experience building interactive dashboards in multiple platforms
• Experience working in an agile environment
• Experience working in or with a strategy function

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

As an Oracle Fusion Cloud – Senior Consultant, you'll work for implementation projects, ensuring the compliance of project deliverables with standards, and guide a team of developers. You’ll communicate with stakeholders while demonstrating a proactive, solution-oriented approach to learning new technologies. Here you find a more exhaustive list:

• Requirements gathering and documentation using AIM / OUM or other prescribed methodologies
• Maintenance and enhancements to existing Oracle Fusion finance modules like General Ledger, Payables, Receivables, Fixed Assets and Cash Management
• Participate in design reviews and discussions
• Map client requirements against like General Ledger, Payables, Receivables, Fixed Assets and Cash Management
• Should be able to interpret functional requirements from onsite and able to deliver and design it from offshore
• Design module specific solution in the context of the integrated Oracle Fusion
• Capable of handling Solution Design /Functional Fit-Gap /Training/Testing sessions
• Assist business user during CRPs/SITs/UATs
• Prepare quality deliverables
• Prepare test scripts and test cases
• Conduct trainings
• Prepare quality deliverables

To qualify for the role, you must have

• At least 3 years of relevant experience working in Oracle ERP fusion finance
• Should have worked in at least 2 full life cycle implementations in Fusion finance modules
• Prior experience of EBS finance is good to have.
• Experience of having worked in a client facing delivery role

Ideally, you’ll also have

• German or French skills
• MBA/CA/CMA/CFA qualifications

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.