דרושים Techops1-de-cloudopsams-desktopsupporteng-staff ב-Ey ב-India, Kolkata

Role Type Technical Engineering

As a Senior Guidewire PolicyCenter Support Engineer (Staff 6-8 years), you will be responsible for developing, implementing, and supporting solutions within the Guidewire Policy Centre module. In addition, you will participate in maintenance and support activities to resolve production issues. You will work closely with business analysts, project managers, and other developers to ensure that our policy administration systems are efficient, reliable, and aligned with business objectives.

Your key responsibilities

• Guidewire PolicyCenter Support and Maintenance (Staff 6-8 years)
• Responsible for designing, building, supporting, and performing defect fixes.
• Performing Root Cause Analysis and provide fixes.
• Enhancements and code changes.
• Must be flexible to work in shifts (Rotational Shift – India Shift, US Shift) and On Call Support on a roster-ed rotational basis.
• Proactive monitoring.
• Manages the Guidewire PC Configuration & Integration.
• Designs, modifies and implements Guidewire product suite.

Skills and attributes for success

► Deep understanding of Guidewire framework Policy Centre, implementation, architecture and components

► Must have Guidewire PolicyCenter 9.0 version + technical/functional/cloud certification.

► Well versed in development streams - Configuration/Integration/Both

► Hands on experience in Java/J2EE like web services, API integration.

► Experience in production support activities like queue management, plug-in related issues, batch file generations.

► Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.

► Understand service management and change management activities, along with SLAa and estimator tools.

► Have exposure to working in shifts and on-call support.

► Should have worked on incident management and problem management.

► Should have idea on SDLC life cycle along with release planning and management.

► Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT

► Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System

► Should have strong knowledge and experience on Tomcat and or WebSphere/WebLogic

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

As part of our Consulting Risk Internal Audit, you will handle client engagements related to Internal Audit, Process risks, Process compliance and reviews, SOX Compliance, Standard Operating Procedures manuals & Enterprise Risk Management.

Your key responsibilities

• Execution on client engagement - ensuring quality delivery as per engagement letter.
• Ensure compliance with risk management strategies, plans and activities of the firm.
• Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations.
• Demonstrate an application and solution-based approach to the problem-solving technique. The same can be utilized for research on delivery of solutions.
• Review of working papers and client folders. Suggest ideas on improving engagement productivity and identify opportunities for improving client service.
• Develop strong working relationships with client and build a level of influence with key client contacts.
• Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution / methodology development.

Skills and attributes for success

• Exceptional command on spoken and written English
• Highly analytical, organized and meticulous consulting skills
• Strong academic history (degree in Business, Accounting, or similar work experience in similar industry, Big 4 preferred)
• Proficient in MS-Office Suite, data analysis & validation
• Team player with strong interpersonal skills
• Ability to prioritize deliverables effectively in order to achieve optimum results.

To qualify for the role, you must have

• CA, bachelor’s in commerce OR MBA (Master’s in business administration)
• 1-3 years of work experience in Internal audit projects
• Technical experience in Finance, Operations or Regulatory Compliance

Ideally, you’ll also have

• Problem solving skills
• Ability to think differently and innovate

What we look for

• An Individual with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• Opportunities to work with EY Risk -Internal Audit practices global with leading businesses across a range of industries

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

The risks in today’s disruptive environment are increasingly multifaced and evolve faster than ever before. We’re also continuously evolving the ways we proactively manage risk to address the risk environment of tomorrow. EY Canada’s Risk Management (RM) function is responsible for the management of a variety of risks associated with regulation, data protection, client and engagement acceptance, conflicts and independence.

Your key responsibilities

• Support and promote compliance with various data protections laws and regulations and EY policies and processes, including responding to queries from EY personnel.
• Perform activities related to privacy impact assessments, vendor due diligence, access requests, privacy notices, client questionnaires, data restrictions in contracts, etc.
• Individual will be required to provide appropriate and effective solutions and to consistently provide high-quality risk-appropriate advice to professionals.
• Measure and monitor the effectiveness of tools and processes, conduct regular monitoring and reporting, solicit feedback from stakeholders and recommend improvements.
• Provide direct support to the Privacy and Data Protection Leader.
• Work with EY Global functions, other EY member firms, and local stakeholders to implement global policies, processes and tools within Canada. Manage other special projects on an as needed basis.
• Support specialty practice areas in their compliance with specific data requirements.
• Develop and deliver training to new hires and professional personnel, as required, and deploy data protection awareness campaigns on a regular basis.

Skills and attributes for success

• Knowledge of federal and provincial privacy laws in Canada (including CASL and Law 25) and a keen interest in privacy trends in Canada and abroad.
• Knowledge of GDPR and CCPA (California) would be an asset.
• A law degree would be an asset but not required.
• Certification in privacy disciplines such as CIPP/C, CIPM, or CIPT recommended
• Minimum five years’ experience in a privacy or compliance function, with experience in policy, incident response, privacy impact assessments, consultations, reviews, etc.
• Knowledge of the services provided by a multidisciplinary professional services firm
• Knowledge of the French language an asset but not required
• Organizational skills, dedication to teamwork, time-management, strong communication skills (both oral and written), willingness to educate and train others, ability to manage multiple tasks and changing priorities, strong analytical and reasoning skills, attention to detail
• Excellent interpersonal and communication skills coupled with the ability to deal with confidential information discreetly and to handle difficult and demanding situations
• Strong knowledge and understanding of client service
• Familiarity with risk management and compliance and ability to understand policies and provide guidance on related matters
• Ability to work in a busy, deadline driven environment focused on accuracy and confidentiality
• Ability to solve problems and use sound judgment
• Flexibility to adapt to a rapidly evolving privacy landscape.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

The opportunity

• Guidewire Claim Centre Support Manager with minimum experience level of 9 + years.

Your key responsibilities

• Guidewire Claim Centre Support and Maintenance Manager (9+ years) who has the prior experience to manage support projects.
• Contribute in various technical streams of Guidewire implementation project.
• Manages the integration of Guidewire software with other external systems.
• Design, modifies and implements Guidewire product suite.
• Should be able to manage the key SLA’s and KPI’s for the successful execution of project.
• Experience in maintenance and support, configuration, testing, integration, and deployment.

Skills and attributes for success

• Must be flexible to work in shifts (Rotational shifts including Night shifts)
• Guidewire version 9 technical/functional certification.
• Hands on experience in Java/J2EE like web services, API integration.
• Experience in production support activities like queue management, plug-in related issues, batch file generations.
• Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
• Understand service management and change management activities, along with SLAa and estimator tools.
• Have exposure to working in shifts and on-call support.
• Should have worked on incident management and problem management.
• Should have idea on SDLC life cycle along with release planning and management.
• Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
• Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
• Should have strong knowledge and experience on Tomcat and or WebSphere/WebLogic
• Have exposure to working in shifts and on-call support.
• Should have worked on incident management and problem management.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Experience Management Advanced Associate

As an Experience Management Advanced Associate, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations.

We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. You’ll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams.

We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team.

We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives.

Your key responsibilities

As an Experience Management Advanced Associate, you will work as the staffing point of contact for the assigned region/service/competency team and will be responsible to work with the service delivery managers in capturing staffing demand projections, analyze demand intake patterns, demand – supply matching, demand – supply gaps, schedule individuals on projects, optimize employee utilization and bench management.

Some of your key responsibilities include:

• Capture demand projections, understand demands heuristics and identify actionable demand.
• Calculate staffing requirements based on demand projections, delivery deadlines and productivity targets.
• Identify suitable staffing options based on matching skills, roles and experiences.
• Create staffing schedules to maximize service and minimize cost.
• Timely update of employee schedules on the schedule management tool (Retain).
• Timely review and resolution of scheduling conflicts.
• Proactive review of resource availability/future project demands.
• Minimize bench pipeline through proactive deployment on projects.
• Minimize open, unfulfilled demand.
• Track monitor and report on WFM KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging.
• Basic reporting and analysis.

Skills and attributes for success

Graduates with 2-3 years of relevant workforce management experience. Understanding of business models, operational and financial aspects of service delivery will be preferred. The suitable candidate should have good analytical skills, can compute staffing demands, validate skills and experiences associated with the demand, identify suitable fulfilment options from the internal pool of professionals available for allocation or on bench and negotiate staffing solutions with the service delivery managers.

To qualify for the role, you must have

• Excellent analytical skills.
• Good verbal and written communication skills.
• Basic knowledge of MS Excel.
• Excellent teaming and interpersonal skills.
• Positive attitude and ability to excel under tight timelines.

Ideally, you’ll also have

• Experience on workforce management concepts, resource deployment and scheduling.
• Working knowledge and subject matter expertise in resource management, demand planning and scheduling in reputed consulting, technology, financial services, accounting and professional services organizations.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

As a Senior Guidewire PolicyCenter Support Engineer (Staff 3-6 years), you will be responsible for developing, implementing, and supporting solutions within the Guidewire Policy Centre module. In addition, you will participate in maintenance and support activities to resolve production issues. You will work closely with business analysts, project managers, and other developers to ensure that our policy administration systems are efficient, reliable, and aligned with business objectives.

Your key responsibilities

• Guidewire PolicyCenter Support and Maintenance (Staff 3-6 years)
• Responsible for designing, building, supporting, and performing defect fixes.
• Performing Root Cause Analysis and provide fixes.
• Enhancements and code changes.
• Must be flexible to work in shifts (Rotational Shift – India Shift, US Shift) and On Call Support on a roster-ed rotational basis.
• Proactive monitoring.
• Manages the Guidewire PC Configuration & Integration.
• Designs, modifies and implements Guidewire product suite.

Skills and attributes for success

• Deep understanding of Guidewire framework Policy Centre, implementation, architecture and components
• Must have Guidewire PolicyCenter 9.0 version + technical/functional/cloud certification.
• Well versed in development streams - Configuration/Integration/Both
• Hands on experience in Java/J2EE like web services, API integration.
• Experience in production support activities like queue management, plug-in related issues, batch file generations.
• Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
• Understand service management and change management activities, along with SLAa and estimator tools.
• Have exposure to working in shifts and on-call support.
• Should have worked on incident management and problem management.
• Should have idea on SDLC life cycle along with release planning and management.
• Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
• Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
• Should have strong knowledge and experience on Tomcat and or WebSphere/WebLogic

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Managing the global workforce in today’s fast-changing and highly disrupted environment is becoming increasingly complex. As a member of our People Consulting practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross-functional, multi-industry and a truly global work experience to take your career in the right direction.

Your Key Responsibilities:

• Contribute to the HR Transactions PMO by supporting project governance, tracking milestones, coordinating with global stakeholders, and ensuring timely and high-quality delivery across HR Transactions emphasizing on post-merger integration, spin-offs and carve-outs
• Assist end-to-end delivery for global transaction assignments across multiple time-zones
• Showcase technical and analytical know-how in a deal context for key HR aspects: HR Operations, Labor Relations and Compliance, Organisation and Talent Management, Employee Experience and Day 1 Communications
• Ensure high quality deliverables are produced by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Demonstrate strong presentation skills and provide visually compelling deliverables tailored for global stakeholders and client leadership
• Build expertise in other related areas such as HR Transformation, organisation design, organization change management, etc.
• Assist in proposal development, pursuits, and RFP responses in collaboration with global teams to drive business growth

Skills and attributes for success:

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills tailored for global audiences
• Collaborative mindset, cross cultural awareness and sensitivity to work effectively with diverse teams and clients
• High energy levels, agility and adaptability to meet evolving client needs

To qualify for the role, you must have

• 1-3 years of relevant experience in HR consulting / Talent domain
• Master’s or MBA degree in HR or similar
• Excellent communication and presentation skills
• Strong data-analytics, Excel and Power BI skills

Good to have:

• Understanding of the M&A lifecycle / Transaction deals across geographies and HR landscape, including total rewards, compensation structures, country-specific compliance, organization design, and change management principles
• Knowledge of data and talent management tools such as Workday and SAP SuccessFactors
• Understanding of the full life-cycle of Human Resources function
• Proficiency in leveraging technology — including AI and data analytics.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.