דרושים Taa - Sourcing Consultant ב-Ey ב-India, Kochi

Job Description:

• The SAP PLM Consultant is responsible for Designs, builds and deploys SAP – based ERP solutions.
• Responsible for understanding an organization's business requirements, prepare as-is to be, Configuration changes, Data conversion process, providing Demos to the business counter parts.
• Responsible for Managing PLM (Product Lifecycle Management) System , a platform that facilitates and tracks product development from concept through production .
• Work Independently to Estimate, Design, and Deliver solutions.
• Document functional specification, design specification and Development request.
• Identify gaps, issues, and work around solutions.
• Work with stakeholders such as the Business and IT clients, as well as the team,

Technical and Professional Expertise:

• Expertise in Customizing, Delivering Functional specifications for enhancements of SAP PLM solution mainly on PLM Web UI.
• Experience in PLM modules like Recipe Development, SAP Specification Database, SAP Document Management (EZ DMS) , SAP Engineering Change management , SAP workflow , Bill of Materials , Data Migration .
• Experience in working with interfaces and integration with 3rd party systems.
• Experience working on an SAP PLM Consultant with at least two end-to-end SAP implementation projects.
• Excellent communication skills
• Integration with other modules like DGM and Variant configuration.
• Experience in Cross functional modules like SD and MM.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Part of a team of 40+ professionals undertaking business transformation domain-related projects, finding solutions to create unique and authentic customer experiences
• Support the practice in winning in the market by leading/supporting end-to-end development of proposals, custom templates, pitch decks, and infographics to support high stake client/ leadership presentations
• Conceptualize, develop, and finalize communication pieces wherein you will benchmark and develop the high impact presentations, communication materials, customer journeys, etc.
• Design and enhance different types of documents including presentation/ brochures/ handbooks/ presentations, etc.
• Produce and send email marketing materials, invitations, and internal communications
• Customer Marketing capabilities such as Channel management, products and service management, customer insights
• Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
• Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments

Skills and attributes for success

• Experience in visual storytelling, creative thinking, campaign design, layout for digital and print materials
• Knowledge of branding, corporate communication, and institutional design
• Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
• Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
• Have a good fundamental understanding of Customer domain and functioning.
• Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
• Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

• Degree in Graphic Design, Advertising, Marketing, or related fields
• 4+ years of business presentation work experience in leading consulting firms
• Expertise in MS Office suites, Adobe Illustrator, Photoshop, Canva, etc.
• Strong PowerPoint and presentation skills

Ideally, you’ll also have

• Project management skills
• Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
• Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
• Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries

Job Summary:

Applications Used:CM9, Power BI, DocTrack, TMT, SAP EC, Visio, Talent Hub (SharePoint)

Aligned to the shift timings/schedule of the Region

Responsibilities:

• IMMIGRATION - Transition Tool Management (TMT Tool)
  • Validating documents and accepting/declining requests on TMT for all MENA locations
  • Following up on accepted requests to ensure adhering to SLA
  • Auditing requests on TMT to ensure data fields, and mandatory documents are uploaded correctly.
  • Ensuring that each case on TMT is updated with the correct status and comprehensive comments
  • Responding to business traveller queries on TMT errors, challenges, etc e.g., access issues and directing them to the right POC
  • Collating feedback on tool from all offices and updating the TMT Change Request (CR) tracker on SharePoint
  • Supporting the UAT for new TMT and DocTrack releases.
  • Updating documents and details on TMT employee profile

• IMMIGRATION - Operations
  • Ensuring that all existing immigration process flows are kept up to date in consultation with the office and cluster leads.
  • Ensuring that all related MENA Business Travel trackers are kept up to date.
  • Creating and updating all related MENA Business Travel process flows for new processes or locations
  • Ensuring that the related MENA Business Travel policy document on Talent hub is up to date
  • Ensuring the Business Travel talent tool kit and page on the talent hub are up to date
  • Collating information for the Business Travel section of Monthly Immigration newsletter sent by MENA Immigration Lead
  • Creating any ad hoc Business Travel reports
  • Ensuring TMT Business Travel email templates and task lists are amended whenever a process changes
  • Ensuring that any change requests for TMT are captured on the requestor list, data fields list, document list, task list for that location
  • Ensuring that any process changes are reflected on the relevant task list on TMT
  • Support Immigration Ops lead with any immigration projects
  • Respond to MENA Business Travel in shared inbox within the agreed SLA
  • Purchase Order submission and follow up

• IMMIGRATION - Transitions
  • Managing Legal Entity (LE) transfers for MENA employees (Consulting with the employee, coordinating the immigration team on the visa process, updating TMT, notifying the Transitions team to initiate LE transfer on SF, updating relevant stakeholders, coordinating the MyHR on employment contract issuance)
  • Keeping track of involuntary exits and Internal transfers who are still under EY sponsorship in the previous office and coordinating with the relevant parties to ensure visas are cancelled within the agreed timeframe.
  • Auditing immigration reports to ensure new joiners, renewals, internal transfers, and exits are accurately captured.

• IMMIGRATION - Business travel
  • Escalating any high-risk situations to the MENA Business Travel Lead and ensure that key stakeholders have adequate information to make the right decisions.
  • Updating the immigration guideline documents for business travellers
  • Work closely with the CBTS Teams to support all kinds of Inter-MENA travel queries and requirements, including providing support when conducting travel briefings for all business travellers.
  • Coordinating and following up with the local immigration teams to provide timely updates for business travel requests, especially from CBTS.
  • Keep up to date with the latest Immigration changes in the world of business travel and ensure prompt updates are provided to all relevant stakeholders.
  • Maintain the reporting, data accuracy and delivery for MENA business travellers.
  • Support with Rapid busy season when required (immigration process and follow up with visa agents in Pakistan. Support with travel logistics for secondees)

Knowledge and Skills Requirements:

• Ability to communicate with stakeholders at all levels to provide clear and concise information in both written and verbal formats
• Intermediate to advanced skills in Microsoft Office, particularly Excel, PowerPoint and Outlook
• Strong attention to detail and data administration and analytics skills, with a focus on working with large quantities of data from various sources
• Time management and the ability to deliver in a fast-paced environment with competing priorities
• Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints
• Excellent client service skills, networking, and relationship development skills
• Ability to be successful in a virtual team environment, working with limited supervision
• Fluency in Hindi or Urdu would be a must

Education:

• Bachelor’s degree, preference will be given for those with HR Specialization

Experience:

• Minimum of 4 years of MENA region immigration and travel booking progressive experience in HR or related field at a coordinator or administrative level
• Demonstrated experience working with different stakeholders with competing needs
• Working virtually and office based work in international and diverse environments

Job Summary:

Applications Used:CM9, Power BI, DocTrack, TMT, SAP EC, Visio, Talent Hub (SharePoint)

Aligned to the shift timings/schedule of the Region

Responsibilities:

• IMMIGRATION - Transition Tool Management (TMT Tool)
  • Validating documents and accepting/declining requests on TMT for all MENA locations
  • Following up on accepted requests to ensure adhering to SLA
  • Auditing requests on TMT to ensure data fields, and mandatory documents are uploaded correctly.
  • Ensuring that each case on TMT is updated with the correct status and comprehensive comments
  • Responding to business traveller queries on TMT errors, challenges, etc e.g., access issues and directing them to the right POC
  • Collating feedback on tool from all offices and updating the TMT Change Request (CR) tracker on SharePoint
  • Supporting the UAT for new TMT and DocTrack releases.
  • Updating documents and details on TMT employee profile

• IMMIGRATION - Operations
  • Ensuring that all existing immigration process flows are kept up to date in consultation with the office and cluster leads.
  • Ensuring that all related MENA Business Travel trackers are kept up to date.
  • Creating and updating all related MENA Business Travel process flows for new processes or locations
  • Ensuring that the related MENA Business Travel policy document on Talent hub is up to date
  • Ensuring the Business Travel talent tool kit and page on the talent hub are up to date
  • Collating information for the Business Travel section of Monthly Immigration newsletter sent by MENA Immigration Lead
  • Creating any ad hoc Business Travel reports
  • Ensuring TMT Business Travel email templates and task lists are amended whenever a process changes
  • Ensuring that any change requests for TMT are captured on the requestor list, data fields list, document list, task list for that location
  • Ensuring that any process changes are reflected on the relevant task list on TMT
  • Support Immigration Ops lead with any immigration projects
  • Respond to MENA Business Travel in shared inbox within the agreed SLA
  • Purchase Order submission and follow up

• IMMIGRATION - Transitions
  • Managing Legal Entity (LE) transfers for MENA employees (Consulting with the employee, coordinating the immigration team on the visa process, updating TMT, notifying the Transitions team to initiate LE transfer on SF, updating relevant stakeholders, coordinating the MyHR on employment contract issuance)
  • Keeping track of involuntary exits and Internal transfers who are still under EY sponsorship in the previous office and coordinating with the relevant parties to ensure visas are cancelled within the agreed timeframe.
  • Auditing immigration reports to ensure new joiners, renewals, internal transfers, and exits are accurately captured.

• IMMIGRATION - Business travel
  • Escalating any high-risk situations to the MENA Business Travel Lead and ensure that key stakeholders have adequate information to make the right decisions.
  • Updating the immigration guideline documents for business travellers
  • Work closely with the CBTS Teams to support all kinds of Inter-MENA travel queries and requirements, including providing support when conducting travel briefings for all business travellers.
  • Coordinating and following up with the local immigration teams to provide timely updates for business travel requests, especially from CBTS.
  • Keep up to date with the latest Immigration changes in the world of business travel and ensure prompt updates are provided to all relevant stakeholders.
  • Maintain the reporting, data accuracy and delivery for MENA business travellers.
  • Support with Rapid busy season when required (immigration process and follow up with visa agents in Pakistan. Support with travel logistics for secondees)

Knowledge and Skills Requirements:

• Ability to communicate with stakeholders at all levels to provide clear and concise information in both written and verbal formats
• Intermediate to advanced skills in Microsoft Office, particularly Excel, PowerPoint and Outlook
• Strong attention to detail and data administration and analytics skills, with a focus on working with large quantities of data from various sources
• Time management and the ability to deliver in a fast-paced environment with competing priorities
• Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints
• Excellent client service skills, networking, and relationship development skills
• Ability to be successful in a virtual team environment, working with limited supervision
• Fluency in Hindi or Urdu would be a must

Education:

• Bachelor’s degree, preference will be given for those with HR Specialization

Experience:

• Minimum of 4 years of MENA region immigration and travel booking progressive experience in HR or related field at a coordinator or administrative level
• Demonstrated experience working with different stakeholders with competing needs
• Working virtually and office based work in international and diverse environments

Your key responsibilities

• Part of a team of 40+ professionals undertaking business transformation domain-related projects, finding solutions to create unique and authentic customer experiences
• Support the practice in winning in the market by leading/supporting end-to-end development of proposals, custom templates, pitch decks, and infographics to support high stake client/ leadership presentations
• Conceptualize, develop, and finalize communication pieces wherein you will benchmark and develop the high impact presentations, communication materials, customer journeys, etc.
• Design and enhance different types of documents including presentation/ brochures/ handbooks/ presentations, etc.
• Produce and send email marketing materials, invitations, and internal communications
• Customer Marketing capabilities such as Channel management, products and service management, customer insights
• Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
• Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments

Skills and attributes for success

• Experience in visual storytelling, creative thinking, campaign design, layout for digital and print materials
• Knowledge of branding, corporate communication, and institutional design
• Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
• Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
• Have a good fundamental understanding of Customer domain and functioning.
• Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
• Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

• Degree in Graphic Design, Advertising, Marketing, or related fields
• 4+ years of business presentation work experience in leading consulting firms
• Expertise in MS Office suites, Adobe Illustrator, Photoshop, Canva, etc.
• Strong PowerPoint and presentation skills

Ideally, you’ll also have

• Project management skills
• Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
• Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
• Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries

Your key responsibilities

• Part of a team of 5-10 professionals undertaking Customer and strategy domain-related projects, finding solutions to create unique and authentic customer experiences
• Support the practice in winning in the market by leading/supporting end-to-end development of proposals for CX or consulting related opportunities and be part of the client orals
• Actively build consulting opportunities in the customer space across different sectors like Government & Public sector, Banking, Insurance, power & utilities.
• Design CX Strategy, Target operating model design and Business process reengineering
• Undertake CX transformation projects wherein you will benchmark and develop the To-be journey maps, personas, communication plan, CX initiatives and roadmap, Experience prototyping, Journey automation etc.
• Develop the VoC program and support the clients in the roll out of the plan
• Carry out CX assessment and quantify the CX score and identify a list of initiatives to improve the CX score at an organisational level
• Design and revamp existing enterprise departments/policies/ procedures related to customers/users for improved efficiency, service quality and customer satisfaction improvement
• Define the Marketing/Sales organization structure, Service blue printing, Customer segments and sales channels, alignment of business and sales strategy
• Customer Marketing capabilities such as Channel management, products and service management, customer insights
• Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
• Identify areas of business where digital tools can be used to improve customer experience, such as chatbots, mobile apps, virtual reality etc.
• Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments
• Should have worked as a consultant in transformation and optimization assignments in Industries like GPS, RHC, Sports and Media, Energy, Oil & Gas, Telecom, Telecommunications and Media will be valuable for the role.

Skills and attributes for success

• Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
• Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
• Have a good fundamental understanding of Customer domain and functioning.
• Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
• Participate actively in supporting the Senior Manager in building an industry-focused practice; Specialization in a specific sector will be an added advantage
• Contribute in the development of intellectual capital in your industry of expertise
• Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

• BE/B-Tech/MBA
• 2-4 years of consulting work experience in Customer Domain projects
• Strong PowerPoint and presentation skills.

Ideally, you’ll also have

• Project management skills
• Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
• Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
• Develops deep expertise in specialized research tools, databases and sources; may focus on specific digital and disruptive technologies (e.g., Blockchain, IoT, Artificial Intelligence etc.)
• Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.