Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible. Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements. Identify improvement opportunities within incident resolution....
Over 5+ years of relevant experience of working in an enterprise environment. Solid background in Microsoft desktop OS, win 7, win 10. Knowledge and experience with Active Directory, user/group/computer administration....
Solid background in Microsoft desktop OS, win 7, win 10. Knowledge and experience with Active Directory, user/group/computer administration. Knowledge and experience of PowerShell and scripting (optional). Knowledge and experience of...
Develop and maintain SLAs for all critical IT and business services, ensuring they are clearly defined, measurable, and agreed upon by stakeholders. Monitor service performance against SLAs, providing regular reports...
Implement โdata at rest encryptionโ technologies on Windows and Linux servers. The role will configure and implement policies on technologies on the advice and guidance from Internal Security Consultants. Make...
Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible. Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements. Identify improvement opportunities within incident resolution....