דרושים Uss Support Experience Platforms Continuous Improvement ב-Ey ב-India, Bengaluru

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As an Automation Test Engineer, you will be accountable & responsible to perform automation expediency, suggest automation approaches, build automation framework, automate manual test cases, maintain and execute regression tests ensuring all automation needs are properly met and aligned to the customer expectation. The role demands expertise on automation tools like Selenium, Protractor. Candidate should have knowledge on TestNG and Cucumber BDD Frameworks to conduct automation testing on web and mobile applications. Should be expert in Java. Added advantage to have knowledge on vb scripting and pythonYour key responsibilities

Skills and attributes for success

• Framework Architecture development/enhancement
• Building Framework components and libraries
• Strong Experience in Automating Web Application Testing using Selenium Webdriver with TestNG Framework
• Strong knowledge on webservice automation using Rest Assured
• Strong knowledge on Protractor
• Knowledge on Mobile application testing using appium
• Designing & Implementing Test Automation Strategy
• Creating Automation Test Plan and getting approvals
• Automation Framework Design and Implementation
• Creating, Organizing, and managing Test Automation Resources
• Creating, Enhancing, debugging and Running Test Cases
• Providing Automation Test Estimations
• Organizing, monitoring defect management process
• Handling changes and conducting Regression Testing
• Finding solutions for Object Identification issues and error handling issues
• Generated Test Summary Reports
• Co-coordinating Test team members and Development team in order to resolve the issues
• Interacting with client-side people to solve issues and update status
• Able to lead team across geographies
• Actively take part in providing automation trainings in the company
• To qualify for the role, you must have

To qualify for the role, you must have

• BE/BTech/MCA/M.Sc
• 5-10 years of automation consulting experience across multiple platforms and varied domains
• At least 5 years of experience in any of the automation tools is a must – Selenium, UFT, Protractor

Ideally, you’ll also have

.

• Hands on experience in developing frameworks on selenium frameworks like TestNG, Cucumber, Appium, Rest Assured
• Created QA Strategy and automation approach from scratch, Articulates value, ROI of automation to clients. Experience in conducting proof-of-concepts and Tool selection Should have played the role of an individual contributor, interfacing with the clients and address their business needs
• Should have excellent communication skills & should be able to articulate concisely & clearly
• Should be ready to do an individual contributor as well as Team Leader role

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Deliverables / Responsibilities:

• Investigate, research, review, evaluate, and elicit requirements.
• Conduct risks assessment and provide mitigation recommendations.
• Perform functional data or back-end test executions by writing SQL and automation scripts.
• Facilitate and support User Acceptance Test and Production Verification test management.
• Conduct test and defect management, including test reporting.
• Implement suggested quality test framework and submit to the review and audit activities.

Experiences:

• Experience with analysing big data or data warehouse.
• Experience in data migration and ETL (extract, transform and load) process.
• Good to have knowledge and/or experience with Cloud Platforms.
• Experience with automation testing using Data Build Tool.
• Experience in analysing complex SQL.
• Good to have knowledge in analysing DBT, Python and/or other programming languages.
• Experience in using development tools such as Visual Studio Code.
• Good to have knowledge with source control or code management tools such as GitHub.
• Good to have knowledge and/or experience with workflows monitoring such as Apache Airflow.

Attributes:

• Able to recommend improvements to the quality test framework and best practices to promote more effective ways of working.
• Able to participate in design analysis.
• Able to participate in the peer code review and code implementations.
• Able to participate in the operational readiness and release management activities.

Challenges:

• Able to understand complex source systems, data flows and various systems integration.
• Able to manage demand from various stages of software development and software engineering.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Key Responsibilities

• Lead the setup, operation, and support of all AV and immersive systems for client visits to the CEC, executive briefings, live events, and studio productions.
• Serve as the primary technical point of contact for AV-related queries, delivering polished, proactive, and professional support to clients, facilitators, and centre staff.
• Represent the centre with confidence and poise in front of clients and visitors, ensuring a consistently outstanding customer experience.
• Provide Level 1 (L1) support for the green room studio, including basic troubleshooting of broadcast cameras, chroma key (green screen) environments, lighting, audio, and streaming equipment; coordinate with specialist vendors and service providers for advanced studio support, maintenance, and upgrades; ensure the studio is ready for use, performing routine checks and escalating complex issues as required.
• Operate, maintain, and troubleshoot a wide range of AV technologies, including LED video walls, interactive touch displays, projectors, sound systems, digital signage, transparent OLEDs, spatial displays, and more.
• Support and maintain immersive and specialty systems such as holographic displays, Pufferfish spheres, Looking Glass 3D, AR/VR devices, and robotics (e.g., Temi, Unitree).
• Provide support for Microsoft Teams Rooms (MTR) systems and assist with Teams call setup, connectivity, and troubleshooting.
• Perform regular system checks, preventive maintenance, and basic repairs to ensure optimal performance and reliability.
• Liaise and coordinate with external AV vendors, technology partners, the backend AV specialist, and creative teams for advanced troubleshooting, warranty support, upgrades, new installations, continuous improvement initiatives, and to ensure timely, high-quality service delivery and seamless integration of new technologies.
• Maintain accurate records of AV system configurations, cabling, and maintenance activities, ensuring compliance with safety and operational standards.

Required Qualifications & Skills

• AV certifications (e.g., CTS, Dante, Crestron, Extron) – required
• 7–10 years of hands-on experience in AV support, event technology, or immersive experience environments, with significant exposure to studio/broadcast environments (especially green room/chroma key production) and direct vendor management
• Medium-level networking knowledge, including AV networking and AV-over-IP – required
• Strong troubleshooting skills across hardware, audio, video, and streaming platforms
• Experience with Microsoft Teams Rooms (MTR), Teams call support, and projection mapping technologies
• Excellent communication and stakeholder management skills
• Ability to work independently and collaboratively in a dynamic, client-facing environment
• Fluent in English

Desirable Qualifications

• Network certifications (e.g., CompTIA Network+, Cisco CCNA)
• Experience with mobile event setups and remote collaboration tools
• Familiarity with data security and compliance frameworks

What We Offer

• A dynamic and innovative work environment at the forefront of AV and immersive technology
• Opportunities to work with global teams and cutting-edge tools
• A platform to influence and shape the future of immersive client experiences

Role Type - Pricing Support Specialist - Supervising Associate

The Strategic Pricing & Insights (SPI) group leads our firm's commercial transformation, optimizing our price-to-value ratio for opportunities, architecting differentiated commercial structures, and integrating market and competitor intelligence into our messaging to enhance win odds and expand margins. We are part of the Pursuits & Commercial Excellence team.

As a Pricing Support Specialist - Supervising Associate within the Pricing & Contract Management team aligned to the Strategic Pricing and Insights Group based out of GDS, you’ll support all aspects of firm’s commercial transformation through tailored pursuit support, activation of self-enabled tools and development of thought leadership to accelerate a value-focused pricing and commercial culture. Leveraging a robust set of sales, price, solution, and commercial benchmarks and analytics, you’ll work towards actual creation and refinement of pricing models under guidance and consultation of Manager/ Sr. Manager on pursuits that are cross service line rate and project-based pursuits spanning transformational consulting, managed service, co-source, joint venture and alliance business models following consistent pricing and commercial strategies. You will be expected to be involved with creation of multiple iterations and versions of hypothesis to support execution of solution testing and refinement. Beyond tailored pursuit support, you will be expected to embrace a growth mindset, actively seeking to improve your pricing and commercial acumen through learning and development.

Your key responsibilities

• As a Pricing Support Specialist, you’ll be responsible for providing support to the Manager/ Sr. Manager from qualification to close across all pricing, financial and commercial aspects of the pursuits.
• You will support in refining pricing models in line with the differentiated value of solution provided and assist in shaping pursuits by integrating market benchmarks and other available competitive intelligence.
• Provide the required support in terms of data and intelligence to the Commercial Architect (Sr. Manager/ Associate Director) in the collaboration meetings/ sessions with solution architects and domain experts.
• You will assist the pursuit leaders in bringing forward researched perspectives about competitor solution, pricing, and commercial positioning to be utilized as part of the win strategy to support a pricing strategy based on perceived differentiation, working across pursuit leaders, senior commercial architects, and stakeholders to achieve target.
• As part of data quality improvement process, you will be expected to support activities to curate market and competitive intelligence across primary, secondary, and third-party research channels into an integrated ecosystem of sales, price, solution, and commercial benchmarks positioning supported and self-enabled pursuits to price with conviction, confident in our differentiated value, resulting in increased win odds and profitable growth.
• Help model the forecasted economics based on accounting standards and internal policies /guidelines, ensuring a compelling ROI for EY and our clients.
• Will assist in the development of commercial constructs and terms that are in the best interest of EY and the client, that incentivize mutually aligned behaviours, and differentiate EY

Skills and attributes for success

• Ability to execute performance standards with a high degree of independence and autonomy.
• Thriving in a matrixed organization is essential, balancing the needs of the client against business initiatives and goals.
• Ability to design, model, shape and structure business models utilizing input, output and outcome based commercial models
• Knowledge of a broad spectrum of pricing strategies applicable to professional services including cost, client value, client willingness to pay and competition driven
• Ability to simplify the complex, establish credibility quickly and build trust-based influence with peers while navigating the availability of limited/ambiguous information.
• Very strong financial modelling skills

To qualify for the role, you must have

• 3-6+ years of experience in professional services environment preferrable in pricing and commercials function.
• Master’s degree in relevant field(s) like finance, accounting, statistics, or equivalent practical experience.
• Exposure to financial modelling, accounting, budgeting, and associated metrics

Ideally, you’ll also have

• Ability to execute performance standards with high degree of quality and independence.
• Strong communication, facilitation, and presentation skills.
• High proficiency at collaborating and dealing with ambiguity.
• Ability to be highly flexible, adaptable, and creative.
• Expert level proficiency with MS Office applications like Excel, PowerPoint, Word etc.
• Ability to travel.

Technologies and Tools

• Advance knowledge and hands on experience in
• Excel
• PowerPoint

What we look for

• One who can be a self-starter and who actively invests in oneself to develop and learn methods, tools, and capabilities to deliver better results, create exceptional experiences.
• One who executes with discipline and rigor, improving the consistency and use of leading practices in our approach to winning.

Job Title: Operations Support - Supervising Associate

As Operations Support, you will serve as a trusted advisor to the ES Finance leadership, overseeing a range of administrative, operational, and reporting responsibilities to ensure streamlined and effective operational processes. You will play a key role in consolidating data and information, maintaining reports, managing communications, and developing presentation materials for our stakeholders. Additionally, you will engage in ad-hoc projects and business initiatives, contributing to the overall success of the organization.

Your key responsibilities

• Provide valuable insights to the leadership team and support leaders in executing ES Finance strategy
• Participate in the global planning and FTE forecasting processes
• Coordinate with different SF SPOCs for managing resource databases, support operational needs, manage projects and compiling information as required
• Support the client billing management and perform aging analysis, to ensure timely collection and to alert respective leaders for any potential risks
• Maintain the headcount database while ensuring accuracy and completeness
• Assist in guest relations and coordinate logistics for client and leadership visits
• Execute ad-hoc tasks and create presentation materials for leadership and clients
• Actively participate in process improvement and efficiency projects to achieve operational excellence and effectiveness
• Provide operational and administrative support to the team, including BCP and procurement
• Support in meeting the operational KPIs such as timesheet compliance, mandatory learning completion, RTO monitoring, etc.
• Manage communications, including drafting announcements, facilitating meetings, producing live events/townhalls, maintaining distribution lists and managing shared mailboxes
• Deliver reporting requirements to GDS stakeholders as needed
• May also have dotted-line management or counselling responsibilities for junior operations team members

To qualify for the role, you must have

• A bachelor’s degree in business, finance, or operations management
• Outstanding spoken and written English
• Minimum 5 years’ experience in a corporate environment, preferably in Operations, Administrative, Reporting, Business Support role

What we look for

We’re interested in professionals who have excellent communication and business relationship skills who are eager to be the 'Go To' contact for operational topics while supporting the ES Finance Leadership as a trusted business advisor, develop effective working relationships with the extended Finance team and leadership, becoming a key point of contact.

• Shows positive attitude towards work
• Problem-solver - ability to analyze problems, design and propose solutions
• Team-player attitude
• Ability to prioritize and manage conflicting demands
• Agile and can manage multiple high-priority projects
• A global mindset and ability to communicate and work effectively across cultures
• Strong ability to build relationships
• Good communication skills
• Advanced Word, Excel, Outlook & PowerPoint skills
• Power BI and SharePoint knowledge is not required, but an advantage

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across different locations – Argentina, India, Mexico, Spain, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Ever-increasing regulations require tax departments to gather, organize and analyse more data than ever before. Often the data necessary to satisfy these ever-increasing and complex regulations must be collected from a variety of systems and departments throughout an organization. Effectively and efficiently handling the variety and volume of data is often extremely challenging and time consuming for a company.

Key Responsibilities:

• Lead the solution design and development of Tax tools and technology solutions.
• Be subject matter expert to program/project teams in the plan, design, and delivery of technical solutions.
• Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions.

Qualification & Experience Required :

• Bachelor’s / master’s degree in finance / MBA - Finance / CA/ CWA.
• Relevant 2-12 years of experience in SAP S/4 Hana Projects. Implementation with Tax Engines. Overall experience not more than 12 years.
• Tax Engine Experience such as Vertex O Series, Accelerator, GlobalNext
• Minimum 3 End to End Implementation in SAP S4 Hana and Tax engine.
• Sound knowledge in Taxation – Indirect Tax.
• Knowledge of Scrum and working experience will be an advantage.

Roles & Responsibilities of day-to-day activities of an SAP Indirect Tax consultant:

• Expertise in configuration of SAP S/4 HANA
• End to End flow creation in SAP
• Knowledge In Vertex O Series, Accelerator, OneSource, GlobalNext.
• Troubleshooting issues and providing Indirect Tax solutions to the client.
• Understanding the client requirements.
• Supporting clients through requirements gathering, build, test and Go-live support