דרושים Manager- Technology Risk- Soc Reporting- Assurance ב-Ey ב-Canada, Calgary

Your key responsibilities

The candidate will be required to participate in both internal and external audit services. This includes, but not limited to:

Business development:

• Identify and pursue new business opportunities within the technology risk domain.
• Develop and execute strategies to expand the client base, increase market share & achieve revenue targets
• Collaborate with other EY service lines to cross-sell and deliver integrated solutions to clients.
• Contribute to the development and execution of the go-to-market strategy for the Technology Risk group.
• Stay abreast of industry trends, emerging risks, and regulatory changes to inform service offerings and market positioning.
• Represent EY at industry events, conferences, and forums to enhance the firm's visibility and reputation and play a pivotal role in augmenting EY’s footprint in the market.
• Build a robust pipeline of prospective clients & enhance relationships with current and potential clients.
• Work with teams and personal networks to generate new business opportunities.
• Participate in high visibility industry initiatives/forums to enhance EY’s brand value and showcase EY’s service and product capabilities.
• Lead business development initiatives including service offering development and roll-out, proposal development, responding to RFP’s, presentations, and negotiations with potential clients and contribute to the development of engagement plans and proposals for client needs.
• Work in collaboration with your local market leader in growing the Technology Risk services market shares and enhancing our presence in key sectors and accounts.
• Build strong internal relationships within our national and global Technology Risk practice and across EY’s service lines including Advisory, Tax and Transactions.

Client Management:

• Develop and maintain strong relationships with key clients, understanding their business needs and providing tailored risk management solutions.
• Act as the primary point of contact for clients, ensuring high levels of client satisfaction and addressing any issues or concerns promptly.
• Lead client engagements, including planning, execution, and delivery of technology risk services.

Leadership and Team Development:

• Lead and provide relevant support to the teams of managers, senior consultants and consultants, including delivering formal IT Audit related trainings.
• Provide leadership and guidance to project teams, fostering a collaborative culture of high-performance, excellence and continuous improvement.
• Lead and support partners in practice management aspects.

Execution and Delivery Excellence:

• External audits: Oversee engagements to test and opine on efficacy of IT general controls (ITGCs) and IT application controls (ITACs) to support financial statement audits / integrated audits (Internal Controls for Financial Reporting).
• Internal audits/SOX compliance testing: Assist clients in designing and implementing ITGCs and ITACs to support SOX compliance. Oversee testing of ITGCs and ITACs to confirm efficacy of controls.
• Service organization reporting – Focus on the issuance of third-party reports in the form of 3416 reports, SOC 1, SOC 2 reports, etc.
• Provide high quality professional day-to-day management of internal/external audit engagements/projects.
• Lead and support on-site coordination for audit clients including planning, briefing team on the client's IT environment and industry IT trends, communicating with the clients and completing audit engagements
• Prepares IT external audit reports on the adequacy and effectiveness of control structure, along with practical recommendations to improve the effectiveness, efficiency of a control or process.
• Able to discuss and resolve audit issues and recommendations with client management.
• Demonstrate a thorough understanding of complex information systems and apply it to client situations
• Ensure compliance with regulatory requirements and industry best practices & EY's methodologies, policies, and quality standards.

Skills and attributes for success

• Extensive experience in technology risk management, with a focus on business development and market development with a proven track record of successfully developing and executing business development strategies
• Strong understanding of technology risk, cybersecurity, and regulatory requirements
• Strong project management, analytical, interpersonal and communication skills and a strong desire to work in a team environment
• Demonstrated integrity, values, principles, and work ethic
• Strong experience interacting with clients at all levels including Leadership and Partners: Strong written, communication, and presentation skills

To qualify for the role you must have

• Minimum 8+ years of experience in IT external and/or internal audit;
• Bachelor’s Degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, or other relevant program required.
• Must possess relevant audit and/or accounting designation(s) (e.g. CISA, CPA, CIA, etc.) is required

Ideally, you’ll also have

• Demonstrated knowledge of COBIT, ITIL, or other IT frameworks and service organization reporting standards would be an asset
• Demonstrated knowledge of specific platforms such as SAP, Oracle, Windows, etc. would be an asset
• Hands on experience with project management or IT operations based in large enterprise resource planning systems such as Oracle Financials, SAP, etc. or information security would be an a
  

What we look for

We’re interested in highly motivated talented individuals with a strong willingness to think outside of the box. You can expect plenty of autonomy in this role, so you’ll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you’re serious about consulting and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About the Role

As a Senior Consultant or Manager, you will own the end-to-end delivery of SuccessFactors Learning implementations, lead client engagements, and mentor junior consultants. This role is ideal for someone who thrives in a fast-paced consulting environment, combines technical expertise with strategic thinking, and is committed to driving measurable business outcomes.

Client Delivery & Solution Leadership

• Partner with clients to define learning strategies and translate them into scalable SAP SuccessFactors Learning solutions.
• Lead configuration, deployment, and optimization of the Learning module, ensuring alignment with organizational goals.
• Advise on best practices for LMS governance, compliance, and integration with other HR systems and third-party applications.
• Conduct workshops, demos, and stakeholder presentations to secure buy-in and guide decision-making.

Project Management & Execution

• Manage end-to-end project lifecycle, including requirements gathering, solution design, testing, and deployment.
• Ensure quality assurance, adherence to timelines, and budget compliance.
• Drive change management and user adoption strategies, including training and communication plans.

Thought Leadership & Team Development

• Act as a subject matter expert on SAP SuccessFactors Learning and related HR technologies.
• Mentor and coach junior team members, fostering a culture of continuous learning and innovation.
• Contribute to practice development, including creating accelerators, templates, and thought leadership content.

Required Skills & Qualifications

• 6+ years of experience in SAP SuccessFactors implementation, with deep expertise in Learning Management System (LMS).
• SAP SuccessFactors certification in Learning (additional modules like Employee Central, Payroll, Recruiting are a plus).
• Strong understanding of learning processes, compliance requirements, and HR technology ecosystems.
• Proven experience in consulting environments, managing client relationships and delivering complex projects.
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Skills

• Experience with SAP BTP, CPI, or other integration platforms.
• Familiarity with Agile delivery methodologies and tools like Jira or Azure DevOps.
• Knowledge of HR analytics and reporting tools for learning effectiveness measurement.
• Exposure to global rollouts and multi-country implementations.

Your key responsibilities

• Demonstrate a thorough understanding of complex change concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.
• Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes. Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
• Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge. Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.
• Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
• Flexibility and ability to travel; willingness to travel on short notice to meet client needs; travel is estimated at 30%

Skills and attributes for success

• Project management experience
• Work collaboratively in a team environment (knows when to lead and when to follow)
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral and written communication skills , including proficiency in excel, powerpoint, etc…
• High level of motivation and a self starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic

To qualify for the role you must have

• A bachelor's degree and approximately 5-8 years of related work experience; or a graduate degree and approximately 4-6 years of related work experience
• A degree and/or master's degree with an emphasis in business, human resources, psychology
• Approximately 4+ years of experience in providing advisory services in a number of the following change enablement areas: change management, stakeholder management, communications, organizational design, leadership development, training, governance, workforce strategies, human resources transformation, talent management and culture
• Experience in selling and delivering projects that cover the full life-cycle of assessment, design and implementation support
• Demonstrated record in driving revenue within existing clients and in developing new prospects at the "c" level of fortune 500 companies

Ideally, you’ll also have

• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Management of Audit Engagements:

• Provide high-quality professional management of internal and external audit projects.
• Understand EY’s practices and service offerings, identifying opportunities for improvement and innovation.

On-Site Coordination:

• Lead and support on-site coordination for audit clients, including planning and briefing the team on the client's IT environment and industry trends.
• Coach and mentor staff, ensuring effective communication with clients and successful completion of audit engagements.

Client Relationship Management:

• Maintain strong relationships with client management to manage expectations regarding service delivery, work products, and timelines.
• Deliver value to clients by aligning services with their specific needs and industry challenges.

Preparation of Audit Reports:

• Prepare comprehensive IT audit reports assessing the adequacy and effectiveness of control structures.
• Provide practical recommendations to enhance the effectiveness and efficiency of controls and processes.

Issue Resolution:

• Discuss and resolve IT audit issues and recommendations with client management, fostering a collaborative approach to problem-solving.
• Understanding of Information Systems:
• Demonstrate a thorough understanding of complex information systems and apply this knowledge to client situations, ensuring relevant insights are provided.

Skills and attributes for success

• A passion to contribute to the growth of the practice
• Ability to coach and mentor junior staff on engagements.
• Hands on experience with enterprise resource planning systems such as SAP S4/HANA, Oracle Financials or JD Edwards.
• Highly professional with ability to work in challenging, diverse and evolving client environments
• Excellent verbal and written communication skills
• The ability to build strong client relationships
• Strong team working skills

What we are looking for

• A minimum of 2 years of experience in IT external and/or internal audit;
• Bachelor’s Degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, or other relevant program required.
• Possessing relevant accounting / audit designation(s) or working towards one (e.g. CISA).
• Demonstrated knowledge of COSO, COBIT, ITIL, or other IT frameworks would be as asset.
• Proficiency using SharePoint and MS Office Suite including Excel, Word, OneNote and PowerPoint
• Willingness to travel

As an ambassador for the Tech Risk team, you will need to build a strong network internally and be able to exceed our clients' high expectations. We are seeking high performing individuals who have been recognised for exceeding expectations.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

As a Strategic Tax Operations Lead (Manager Level), you will be part of our Tax Services team.

Your role will focus on establishing relationships with clients at senior levels while working to consistently deliver exceptional client service across the tax processes. In this role, you will develop the technical knowledge and connectivity to address client issues and help them operate their tax function through integrated services management.

You will bring strategic thinking to centralize and coordinate overall delivery and identify opportunities for operational improvements. You will help clients modernize tax processes and engage very closely with various corporate tax professionals across the service line to bring relevant solutions to our clients and drive account level growth.

Key Responsibilities:

• Work with local or global tax teams to coordinate, deliver and manage integrated tax service offerings, supporting the full engagement life cycle of tax services engagements
• Track delivery and operational metrics for status, efficiency, risk and quality; provide a consolidated view to stakeholders about progress and expected outcomes
• Develop and maintain relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensure effective and timely communication related to the delivery, operational metrics and other areas
• Deliver value by understanding and sharing tax developments, insights and market trends with stakeholders
• Continuously identify opportunities for operational efficiency or value creation, and help implement relevant client solutions
• Manage commercials of contract, billing, scope, and related change management
• Draft and review executive level reporting, presentations, and data analytics
• Drive strategic planning and execution processes across various pillars such as tax operations, technology, data, learning, and other
• Facilitate strategic discussions and workshops to identify and solve clients pain points, bringing relevant EY solutions to the table to drive growth at the account level

Our ideal candidate has:

• Strong strategic thinking, analytical skills, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and quality, and an entrepreneurial approach to work
• Proven ability to work with senior executives and experience with strategic initiatives
• Strong organizational and time management skills with a demonstrated ability to capture and synthesize stakeholder requirements
• Proven project management skills, and an ability to plan and prioritize work, meet deadlines, monitor budget (A PMP qualification or similar would be beneficial)
• Experience driving process improvements and operational efficiencies and working with emerging technologies
• Stakeholder engagement, facilitation skills, and ability to run effective meetings
• Bachelor's degree in a related field and a minimum of five to eight years of related work experience (e.g. accounting firm, international or regional tax experience)
• CPA or tax specific process/technology knowledge or similar background

What we offer you

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Discover how, when and where you can work at

Technical Responsibilities of an On-Site technician

• Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
• Troubleshooting and Problem solving: PC, MAC, application, and network connectivity issues, etc.
• ServiceNow ticket management; prioritizing tickets and awareness of SLAs
• Supporting Microsoft Windows and MAC operating systems
• Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
• Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
• Conference room support may include Microsoft Surface Hubs, Crestron, Condeco, Microsoft Teams Rooms, AV equipment (speakers, cameras, and monitors/kiosks)
• Printer support (installation, configuration, relocation, and troubleshooting)
• Event and Meeting Support (may occur on-site or off-site)
• Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
• Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
• VIP/White Glove support
• Occasional after-hour support may be required

Interpersonal skills an On-site technician should have

• Outstanding customer service skills
• Excellent communication skills
• Great team mentality
• Self-motivated, organized, detail oriented, ability to multi-task
• Desire to learn and build a career as unique as you are

Experience Requirements

2+ years of on-site technical support experience, or degree in related discipline

Client Leadership & Strategy

• Act as a trusted advisor to Talent Acquisition and HR leaders, shaping recruiting transformation roadmaps aligned with business objectives.
• Facilitate client workshops to translate hiring strategies into SAP SuccessFactors Recruiting solutions.
• Advise on best practices for candidate experience, recruiter workflows, and compliance within global recruiting environments.

Implementation and Integration

• Lead end-to-end delivery of SAP SuccessFactors Recruiting module implementations, including Recruiting Marketing (RMK) and Recruiting Management (RCM).
• Oversee configuration, customization, and deployment of recruiting workflows, job requisition templates, candidate pipelines, and offer management.
• Ensure seamless integration with Employee Central, Onboarding, and third-party systems such as background checks and job boards.

Solution Ownership & Innovation

• Maintain ownership of solution integrity across recruiting processes, data strategy, and reporting.
• Introduce innovations from the SAP ecosystem to enhance candidate experience and recruiter efficiency.
• Drive continuous improvement in recruiting analytics, dashboards, and compliance reporting.

Program Delivery & Governance

• Manage large-scale, multi-country recruiting implementations, ensuring alignment with organizational goals and local compliance requirements.
• Coordinate across cross-functional teams (HR, IT, vendors) to deliver integrated recruiting solutions.
• Establish governance frameworks for recruiting processes and system design.

People Leadership

• Lead and mentor delivery teams, fostering collaboration and accountability across onshore/offshore models.
• Build internal capability by coaching team members on SAP SuccessFactors Recruiting best practices and emerging trends.

Change Enablement & Adoption

• Partner with change management teams to drive adoption of new recruiting technologies.
• Conduct design-thinking sessions to create recruiter and candidate experiences that are intuitive and engaging.

Skills and Attributes for Success

• Strong understanding of global recruiting processes and compliance requirements.
• Deep technical expertise in SAP SuccessFactors Recruiting modules (RCM, RMK) and integration with Onboarding and Employee Central.
• Experience in leading complex, multi-country recruiting technology programs.
• Excellent project management skills with the ability to manage multiple priorities.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to influence senior stakeholders and navigate ambiguity.

To Qualify for the Role You Must Have

• Bachelor’s or Master’s degree in HR, Business Administration, Information Technology, or related field.
• Minimum 8 years of experience in HR technology consulting, with at least 5 years focused on SAP SuccessFactors Recruiting.
• Proven track record of leading end-to-end recruiting technology transformations.
• Strong executive presence and facilitation skills.
• Experience managing cross-functional teams in global program environments.

Ideally, You’ll Also Have

• SAP SuccessFactors Recruiting Management (RCM) and Recruiting Marketing (RMK) certifications.
• Experience with integrations to job boards, background check providers, and onboarding platforms.
• Familiarity with SAP SuccessFactors Onboarding and Employee Central.