דרושים Power Platform Sr Engineer - Ey Global Delivery Services ב-Ey ב-Argentina, Buenos Aires

Your key responsibilities

• Manage and guide via managed service provider relationship, continuous improvement efforts to direct budget and scope management of all planned and in progress projects and directives for Meeting room experience.
• Manage and drive as needed managed vendors, among others to maintain the services’ overall integrity, consistency, and compliance to internal mandates.
• Review and support the level 3 operations and managed vendor team with resolving complex outages, incidents and problems, escalation to the global support partner and/or the product vendor when needed, outage impact analysis.
• Support the Service Owner with the technical knowledge and service design.
• Develop new integrations and customer specific features.

Skills and attributes for success

• Degree in Computer Science or relevant work experience.
• English language skills - excellent written and verbal communication.
• Minimum 8 years of experience in Audio\Video, MS Teams, Windows, Azure.
• Technical experience in a large diverse audio & video environment.
• Knowledge and proven experience in the use of ITIL within and operational organization IT Infrastructure Library (ITIL) service management (Foundation / intermediate lifecycle certifications – an advantage)
• Experience in a customer service role and business management role - nice to have.
• Strong teamwork and collaboration skills.
• Strong customer orientation and able to manage customer expectations.
• Initiates, builds, and maintains productive customer relationships.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

To qualify for the role, you must have

• A successful candidate will be an expert in design & configuration of conferencing room and support
• Experience with Video and Audio end point and infrastructure devices. (codec, touch panel, control panel, cameras, speakers, mics, WPD,DSP, etc)
• Knowledge in MS Teams and Teams meeting room devices
• Hands on experience with Trio/Poly CCX and related audio conference devices
• Experience in Microsoft surface hub devices
• Knowledge in windows and other OS Skills
• Good knowledge in Azure, Intune, Policies, PMP (ProPortal), Poly Lens, monitoring tools
• General networking skills required (TCP/IP, SNMP, etc.)
• Add on knowledge M365
• Strong communication skills and ability to collaborate with clients, business consultants and Project Managers

Ideally, you’ll also have

• Deploying MTR (Windows & Android), Surface hub, Trios, and other meeting room devices (Hp/Poly, Crestron, Logitech, Jabra, CISCO)
• Handling Meeting room device projects around the globe from starting to delivery
• Periodical firmware and OS upgrades for devices, if necessary, Vendor management in case of hardware issues
• Provide Guidance to OSTS for the submission of request form requesting for Windows Login & Microsoft TEAMs Account creation,
• Escalating to relevant teams internally in case of a delay in Account Readiness, Password Resets etc.,
• Liaising with the local Contact / Location for MTR’s Installation and providing guidance remotely on the Package Installation / Re-Installation on the MTR Device,
• Ensuring MTR’s Deployment is successful by cross-checking MTR’s registration on Teams Admin Console and testing a video call through it,
• Custodian of Knowledge Articles related to MTR’s deployment and advanced support, responsible for keeping the KBs always updated,
• Maintain MTR’s Inventory (for each location) in terms of IP Address, Windows & Skype Login details etc.,
• Experience with Utelogy as a monitoring platform for AV devices

What we look for

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The ideal candidate should have an Accounting degree (CPA), 8+ years of experience in similar roles and an advanced English level.
Experience working in shared service centres and/or external audits.
Project / transition knowledge:
Experience in transitioning complex projects with personal accountability for delivering to time and cost.
Participated in or led an ERP or other IT tool implementation & understands the different steps in the lifecycle of such a project
Leadership skills
Strong communication skills with the courage & integrity to speak candidly & succinctlyExcellent analytical skills: ability to quickly assess problems/risks and connect dots
Deliver high quality materials to relevant stakeholdersAbility to manage uncertainty and pivotsHigh level of integrity and personal valuesPremium health care.
Pedidos Ya+ suscription
Conectivity reimbursement
Big discounts on: Megatlon, Sport Club y Fitter
Hybrid work schedule: (2 office days)
Competitive salaries and revisions
Club La Nación Premium
20 annual study days
Subscription Udemy / Skillsoft / GoFluent / GetAbstract
Free birthday day
Annual perfomance bonus

Primary Responsibilities and Accountabilities:

• Proficient in development, technical design, unit test scripts based on functional design documents
• Pursue prescribed coding standards during development work
• Prepare quality deliverables as per designated project timelines
• Assist business user during design/FUTs/UATs
• Prepare unit test cases for technical components
• For support engagements, support end users in resolving the reported incidents within prescribed SLA
• Work in shifts to support client support engagements
• Work with offshore, client, onsite teams as part of the project
• Should be willing to travel onsite on short term or long term on need basis
• Support Project Management Office (PMO)
• Acts as liaison with client for troubleshooting issues faced during implementation and/or support - investigate, analyse and solve technical issues.
• Experience in some of SAP modules such as FICO, MM, SD, PS, PP, PM

Mandatory Technical Skills:

• Experience in Reports, ALV. User Exits, Enhancements, Smart forms, SAP Scripts
• Module pool programming, BADI, BAPI, Function Modules
• Knowledge in OOPS. BDC, Implementing SAP notes. LSMW
• Extensive experience in analysis, design, development, testing, implementation, and documentation.
• At least 2 full life cycle implementations (end to end)
• Additional / Niche Skills: (working experience in Minimum One Skillset below).
• CRM technical / SAP HANA / Mobility / PI-PO /Web-dynpro

Good to have:

• Technical Upgrade Experience / Experience in SPDD/SPAU conflict resolution
• Worked in Onsite-Offshore model / compliant to CMMI
• Onsite Experience, Client facing Experience

Competencies / Skills:

• Possesses good communication skills to coordinate, resolve queries of both external and internal customers
• Team member experience with good interpersonal skills and team player capability
• Self-motivator and result oriented to complete task as per timelines
• Must be an individual contributor (Capable of doing complex developments & handling quality deliverables)
• Must have good analytical and problem solving skills

Position description:

You will be working with a variety of clients at the forefront of Chemical industry, including some of the largest global corporations, to evaluate and prepare their R&D business tax incentive claims. You will have the opportunity to learn about the latest developments. This role will require you to work in close collaboration within a team-based and consultancy environment. It will also require you to have strong technical knowledge, technical report writing skills, interpersonal and communication skills, and project management skills.

Key responsibilities:

• Acquire a broad knowledge of current news to identify opportunities for claiming R&D business tax incentives for client projects in fields.
• Write technical project descriptions that detail the client’s R&D activities and how they satisfy the requirements of the applicable business tax incentive
• In addition, there will be an opportunity for progression into a client-facing role in which you will interact with our clients’ specialists first-hand to discuss their latest updates and innovations.

Qualifications:

• Though not required, 1-2 years of relevant work experience would be considered a strong asset
• Strong understanding of the latest developments in your field
• Excellent English communication skills (written, verbal, and listening)
• Ability to work under pressure and meet strict deadlines

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Finance, Operations, or a related field and 5 years of progressive, post-baccalaureate related work experience. Alternatively, will accept a Master’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Finance, Operations, or a related field and 4 years of related work experience.

Must have 3 years of functional and technical experience with SAP IS-U.

Must have 4 years of experience in providing external advisory and/or consulting services in the strategy, design, configuration, and implementation of end-to-end solutions in SAP.

Must have 3 years of experience with designing reports, interfaces, scorecards and dashboards for business intelligence framework.

Must have 3 years of experience with implementing batch management process for the Operational Readiness Testing phase.

Must have 2 years of experience in all of the following:

• Project management or team leadership experience, including scope, timing, resource allocation and performance;
• Researching client inquiries and emerging issues, including regulations, industry practices, and new technologies; and
• Leading practices, benchmarking, and peer company environments.

Must have 3 years of experience in translating business requirements into end-to-end SAP-enabled solutions, including gathering requirements, solution design, building, testing and solution deployment.

Must have 1 full lifecycle SAP implementation while employed with a professional services firm, from planning, to configuration, to go- live.

Must have 2 years of experience managing teams of SAP technology professionals.

Employer will accept any suitable combination of education, training or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $217,570.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

•You’ll develop the mindset and skills to navigate whatever comes next.
•We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
•We’ll give you the insights, coaching and confidence to be the leader the world needs.
•You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".