דרושים Customer Architect - Barcelona ב-Elastic ב-ספרד

• Architect next-generation search solutions: Design and implement cutting-edge solutions utilizing Elastic's latest advancements in AI, semantic search, and vector search, including RAG, vector databases, and other emerging technologies.
• Harness the power of ELSER: Enable organizations to achieve unparalleled accuracy and efficiency in their search queries and data retrieval processes, leveraging the capabilities of the Elastic Learned Sparse Encoder.
• Unlock the potential of vector search: Implement powerful vector search algorithms and create high-dimensional vector representations of data, allowing users to find the information they need even with imprecise queries.
• Deliver compelling proof-of-concept (POC) projects: Showcase the combined value of AI, semantic search, vector search, and ELSER through successful POCs, demonstrating the potential for improved search relevance, user experience, and decision-making.
• Become a thought leader and evangelize our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in AI-powered search and semantic data exploration.
• Foster collaboration and knowledge sharing: Cultivate a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement.
• Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of AI, semantic search, vector search, and related technologies, ensuring your solutions are always at the forefront of innovation.

• 8+ years of experience in designing and architecting enterprise-level solutions.
• An understanding of AI and semantic search technologies, with a focus on RAG, vector search, and NLP.
• Experience with vector databases and other emerging data storage solutions.
• Excellent communication and presentation skills, able to engage both technical and non-technical audiences. We think of it like this, “You may be speaking to a developer in the morning, an architect in the afternoon and an executive buyer in the evening.”
• Collaborative spirit and a passion for sharing knowledge and expertise.
• Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends.
• Role is based in Madrid

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

• Serving as a technical point of proactively engaging Elastic customers across the breadth of the Elastic customer journey
• Working in a pooled model triaging and taking customer requests
• Providing technical, architectural and best practice guidance
• Understand the breadth of Elastic’s services and support offerings in order to make suggestions to customers based on their use case
• Identify customer friction points through customer interaction and provide feedback on programmatic remediation
• Reporting back on common themes in customer interactions to inform how we structure and iterate our customer engagement model
• Authoring material for internal and customer facing Knowledge Base articles based on impactful themes identified from customer interactions
• Partnering up with other team members to deliver periodic customer facing webinars on some of the above themes

• A Bachelor’s degree or its equivalent with at least 5 yrs of relevant industry experience
• A track record of technical success in a customer facing environment
• A demonstrable ability to articulate the benefits of modern platforms, software and technology
• Self starter who is able to analyse current processes and develop ideas based on a deep understanding of how customers engage with products
• Willingness to learn the breadth of Elastic’s offering and how customers utilise Elastic in their wider business environments
• The ability to inspire groups both large and small
• Ability to learn new technologies quickly
• A background as an engineer or developer who loves working with other developers to get the most out of their deployment

• Working knowledge of the Elastic Stack
• Experience working in a growing global organization

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic