דרושים Inside Sales - French Speaker ב-Dell ב-Morocco, Casablanca

As an Inside Sales Representative, you will be responsible for building business with existing customers, and you will also develop relationships with new clients.

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach. Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture Code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in English, written and spoken

• Good understanding of computer technology

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

You will:

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach

• Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skillswritten and spokenin French & English

• Good understanding of computer and technology environment

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

You will:

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach

• Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in Italian,written and spoken

• Good understanding of computer and technology environment

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

As an Inside Sales Representative, you will be responsible for building business with existing customers, and you will also develop relationships with new clients.

• Deliver ‘Extraordinary Experiences’ to our customers

• Engage with our Customers when they choose to contact us via Phone, Chat, or social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach. Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture Code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in French and English

• Good understanding of computer technology

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

Application closing date:28 November 2025

You will

• Attain targeted sales goals for assigned account set. Develop, implement, and follow up on plans to ensure best in class performance for the programs under their responsibility

• Work with the sales team, sales management, and support services sales specialists on account planning activity

• Proactively identify customer needs/requirements and recommend/quoting appropriate Dell Services. Stay up-to-date with all new services offerings and solutions, including market and competition trends

• Act as a subject matter expert on all elements of the Services portfolio to support the sales organization to meet and/or exceed their objectives

• Focus on delivering a positive customer experience according to Dell standards and ethics through engaging with the customer directly, whilst building a relationship

Essential Requirements

• Graduated less than 12 months ago with a bachelor’s degree or equivalent

• Excellent verbal and written communication skills in English & French

• Good knowledge of IT service offerings, critical thinking, and problem-solving skills

• Ability to prioritize and stay organized in day-to-day activities

• Ability to follow processes, policies, and practices to ensure consistency and compliance

Desirable Requirements

• Ability to communicate well with senior-level team members

• Collaboration and Data management skills

As an Inside Sales Representative, you will be responsible for building business with existing customers, you will also develop relationships with new clients.

• Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)

• Satisfy each customer’s needs using our proven approach

• Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences

• CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code

• Achieve and exceed the targets and KPIs defined by the CCOE organization

• Fluent communication skills in French and English written and spoken

• Good understanding of computer technology

• Research skills, curiosity about business components, and good problem-solving skills

• Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs

• Capacity to be a results-oriented teammate

You will:

• Lead the effort on UEFI Firmware Design & Development, Triage, and solution development for DELL Core BIOS.Adopt or develop CI/CD processes and tools to make our development & delivery simpler and more robust.

• Mentor team members in design collaboration, code reviews, development tools and processes.

• Take part in the full software development life cycle including development, test, continuous delivery, and field issues.

• Be an active member of an agile team, collaboratively realizing features through design development, test and delivery

Essential Requirements

• 14+ years of UEFI development experience is a must. Strong problem-solving and analytical skills

• Agility to adapt to technologies and processes quickly Strong programming and debugging experience in C.

• Strong desire to work as a team and design & develop with a customer focus.

• Never give up attitude.

Desirable Requirements

• Bachelor’s or master’s degree in computer science or related field. Experience in various debug methods like Arium / HDT/DCI etc…